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Stale WO Tracker

Surface forgotten work orders by responsible team — staleness, SLA pressure, and stage overstay

Needs Action
12,104
Stale + overdue WOs requiring intervention
Stale 30d+
12,104
100% of open WOs untouched
Past SLA
12,102
Exceeded priority-based target
Total Open
12,104
All open work orders
Avg Last Touch
254d
Days since last modification
Coordinators 4,806
4806 needs action Stale 30d+: 4806 Med. stale: 211d
Specialist Planner Coordinators
Holding 3,712
3712 needs action Stale 30d+: 3712 Med. stale: 212d
Project Mgrs / Account Mgrs
Dispatch 2,762
2762 needs action Stale 30d+: 2762 Med. stale: 200d
Dispatch / L2
Billing 401
401 needs action Stale 30d+: 401 Med. stale: 191d
Billing Team
Materials 283
283 needs action Stale 30d+: 283 Med. stale: 185d
Parts / Procurement
Field Work 140
140 needs action Stale 30d+: 140 Med. stale: 187d
Technician / Field Supervisor

Attention Queue

12,104 open work orders
CSV
WO # Score ↓ Last Touched Stage Time Age Risk Team Status Account Type Vertical Priority Delay Reason Parts
WO-01327685 100 220d 28d 241d Needs Action Holding On Hold NVA Ethos Asset Tagging Animal Health PSM —
WO-01327686 100 217d 28d 241d Needs Action Holding On Hold NVA Ethos Asset Tagging Animal Health PSM —
WO-01327687 100 217d 28d 241d Needs Action Holding On Hold NVA Ethos Asset Tagging Animal Health PSM —
WO-01327688 100 220d 28d 241d Needs Action Holding On Hold NVA Ethos Asset Tagging Animal Health PSM —
WO-01327689 100 217d 28d 241d Needs Action Holding On Hold NVA Ethos Asset Tagging Animal Health PSM —
WO-01327691 100 217d 28d 241d Needs Action Holding On Hold NVA Ethos Asset Tagging Animal Health PSM —
WO-01327692 100 217d 28d 241d Needs Action Holding On Hold NVA Ethos Asset Tagging Animal Health PSM —
WO-01327694 100 217d 28d 241d Needs Action Holding On Hold NVA Ethos Asset Tagging Animal Health PSM —
WO-01327695 100 220d 28d 241d Needs Action Holding On Hold NVA Ethos Asset Tagging Animal Health PSM —
WO-01327696 100 217d 28d 241d Needs Action Holding On Hold NVA Ethos Asset Tagging Animal Health PSM —
WO-01327697 100 220d 28d 241d Needs Action Holding On Hold NVA Ethos Asset Tagging Animal Health PSM —
WO-01327698 100 220d 28d 241d Needs Action Holding On Hold NVA Ethos Asset Tagging Animal Health PSM —
WO-01327699 100 235d 38d 241d Needs Action Holding On Hold NVA Ethos Asset Tagging Animal Health PSM —
WO-01327701 100 184d 0d 241d Needs Action Billing Ready to Bill Modern Animal Hospital Virtual Tech - Field Repair Animal Health P3 Parts Shipping Yes
WO-01327709 100 220d 28d 241d Needs Action Holding On Hold NVA Ethos Asset Tagging Animal Health PSM —
WO-01327712 100 220d 28d 241d Needs Action Holding On Hold NVA Ethos Asset Tagging Animal Health PSM —
WO-01327713 100 217d 28d 241d Needs Action Holding On Hold NVA Ethos Asset Tagging Animal Health PSM —
WO-01327726 100 212d 42d 241d Needs Action Coordinators Ready for Scheduling PHILIPS HEALTHCARE FCO FCO PC —
WO-01327727 100 196d 20d 241d Needs Action Coordinators Scheduled MIDMARK Repair Healthcare Provider P4 Parts Shipping Cust
WO-01327734 100 193d 4d 241d Needs Action Billing Ready to Bill GE Healthcare FMI FCO FCO PC —
WO-01327737 100 217d 28d 241d Needs Action Holding On Hold NVA Ethos Asset Tagging Animal Health PSM —
WO-01327743 100 185d 42d 241d Needs Action Materials Awaiting Parts ASBURY PARK FIRE DEPARTMENT Repair EMS P7 Yes
WO-01327746 100 186d 0d 241d Needs Action Billing Ready to Bill GE Healthcare FMI FCO FCO PC —
WO-01327748 100 227d 32d 241d Needs Action Holding On Hold Brown Medicine Inspection Healthcare Provider PSM —
WO-01327753 100 191d 43d 241d Needs Action Materials Awaiting Parts GE HEALTHCARE Repair Bed Services P5 Yes
WO-01327760 100 224d — 241d Needs Action Field Work 05-Tech-Off-Site CINCINNATI FIRE DEPARTMENT Preventive Maintenance EMS PSM —
WO-01327778 100 195d 41d 241d Needs Action Coordinators Ready for Scheduling PHILIPS HEALTHCARE FCO FCO PC —
WO-01327790 100 203d 0d 241d Needs Action Dispatch L2 Screening GE Healthcare FMI Installation FCO PC —
WO-01327793 100 203d 0d 241d Needs Action Dispatch L2 Screening GE Healthcare FMI Installation FCO PC —
WO-01327797 100 191d 6d 241d Needs Action Coordinators Scheduled PHMC - Public Health Management Corporation Inspection Healthcare Provider PSM —
WO-01327799 100 214d 23d 241d Needs Action Coordinators Scheduled PHILIPS HEALTHCARE CSOL Services Clinical Education PSM —
WO-01327800 100 204d 42d 241d Needs Action Coordinators Assigned Lion Health System Inspection Healthcare Provider PSM —
WO-01327807 100 191d 6d 241d Needs Action Coordinators Scheduled PHMC - Public Health Management Corporation Inspection Healthcare Provider PSM —
WO-01327808 100 203d 0d 241d Needs Action Dispatch L2 Screening GE Healthcare FMI Installation FCO PC —
WO-01327809 100 241d 42d 241d Needs Action Dispatch Entered GE Healthcare FMI Installation FCO PC —
WO-01327810 100 227d 42d 241d Needs Action Dispatch Entered GE Healthcare FMI Installation FCO PC —
WO-01327811 100 191d 6d 241d Needs Action Coordinators Scheduled PHMC - Public Health Management Corporation Inspection Healthcare Provider PSM —
WO-01327813 100 191d 6d 241d Needs Action Coordinators Scheduled PHMC - Public Health Management Corporation Inspection Healthcare Provider PSM —
WO-01327814 100 241d 42d 241d Needs Action Dispatch Entered GE Healthcare FMI Installation FCO PC —
WO-01327815 100 241d 42d 241d Needs Action Dispatch Entered GE Healthcare FMI Installation FCO PC —
WO-01327832 100 227d 42d 241d Needs Action Dispatch Entered GE Healthcare FMI Installation FCO PC —
WO-01327834 100 241d 42d 241d Needs Action Dispatch Entered GE Healthcare FMI Installation FCO PC —
WO-01327835 100 184d 25d 241d Needs Action Coordinators Assigned PHILIPS HEALTHCARE Repair FCO PC —
WO-01327839 100 186d 15d 241d Needs Action Billing Ready to Bill GE Healthcare FMI Installation FCO PC —
WO-01327841 100 203d 0d 241d Needs Action Dispatch L2 Screening GE Healthcare FMI Installation FCO PC —
WO-01327843 100 241d 42d 241d Needs Action Dispatch Entered GE Healthcare FMI Installation FCO PC —
WO-01327844 100 203d 0d 241d Needs Action Dispatch L2 Screening GE Healthcare FMI Installation FCO PC —
WO-01327851 100 225d 42d 241d Needs Action Dispatch Entered GE Healthcare FMI Installation FCO PC —
WO-01327858 100 203d 0d 241d Needs Action Dispatch L2 Screening GE Healthcare FMI Installation FCO PC —
WO-01327863 100 226d 41d 240d Needs Action Materials Awaiting Parts HIGI LLC Repair Kiosk P4 Parts Backorder Yes

Why Are WOs Stalling?

Top Stale Accounts

# Account Open WOs Stale 30d+ Avg Stale
1 PHILIPS HEALTHCARE 3,687 3,687 352d
2 GE Healthcare FMI 2,737 2,737 202d
3 HIGI LLC 1,207 1,207 222d
4 GCX Medical 825 825 202d
5 CVS 515 515 248d
6 GE HEALTHCARE 489 489 220d
7 Oak Street Health 243 243 199d
8 MIDMARK 187 187 189d
9 AGILENT TECHNOLOGIES (ASP) 173 173 203d
10 AGILENT TECHNOLOGIES (VPD) 153 153 216d
11 TEXAS MEDICAL SCREENING 144 144 193d
12 AVANTOR SERVICES (FORMERLY VWR CATALYST) 103 103 346d
13 Conviva Care Solutions (Humana) 99 99 196d
14 Modern Animal Hospital 63 63 195d
15 HCA Urgent Care 62 62 209d