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Open work orders compared against completed WO benchmarks — identify aging risk before it impacts your metrics

Total Open WOs
12,104
Median Open Age
238d
Completed median: 10d
Critical (> P90)
12,104
Past 53d — 100%
High Risk (> P75)
0
Past 26d — 0%
Elevated (> P50)
0
Past 10d — 0%
Normal (≤ P50)
0
0%
P75 Benchmark
26d
From 107,591 completed WOs

Where Are Open WOs Stuck?

Current Stage Open WOs Median Age Mean Age Max Age Mean Age vs Benchmarks Critical High Elevated Normal
Coordinators 4,806 261d 364d 958d
4,806 0 0 0
Holding 3,712 275d 332d 959d
3,712 0 0 0
Dispatch 2,762 198d 216d 559d
2,762 0 0 0
Billing 401 223d 245d 694d
401 0 0 0
Material Management 283 203d 224d 603d
283 0 0 0
Field Work 140 216d 246d 566d
140 0 0 0
P50 (10d)
P75 (26d)
P90 (53d)
12,104 open work orders
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WO # Age ↑ Age vs Benchmarks Risk Stage Status Account Type Parts Created
WO-01326994 245d
Critical Coordinators Scheduled PHMC - Public Health Management Corporation Inspection — 2025-12-17
WO-01326999 245d
Critical Coordinators Assigned MT. VERNON FIRE DEPARTMENT Preventive Maintenance — 2025-12-17
WO-01327000 245d
Critical Coordinators Assigned MT. VERNON FIRE DEPARTMENT Preventive Maintenance — 2025-12-17
WO-01327002 245d
Critical Field Work Tech On Site AMBULATORY SURGERY CENTER Calibration — 2025-12-17
WO-01327006 245d
Critical Coordinators Scheduled CATARACT CENTER - ADIRONDACKS Calibration — 2025-12-17
WO-01327038 245d
Critical Billing Ready to Bill AGILENT TECHNOLOGIES (ASP) Preventive Maintenance — 2025-12-17
WO-01327041 245d
Critical Billing Ready to Bill AGILENT TECHNOLOGIES (ASP) Preventive Maintenance — 2025-12-17
WO-01326950 245d
Critical Dispatch L2 Screening MIDMARK Installation — 2025-12-17
WO-01326969 245d
Critical Billing Ready to Bill Oak Street Health SWAPOUT Yes 2025-12-17
WO-01326935 245d
Critical Coordinators Reschedule GE HEALTHCARE Repair Yes 2025-12-17
WO-01326872 246d
Critical Coordinators Scheduled PHILIPS HEALTHCARE Preventive Maintenance — 2025-12-16
WO-01326873 246d
Critical Coordinators Scheduled PHILIPS HEALTHCARE Preventive Maintenance — 2025-12-16
WO-01326874 246d
Critical Coordinators Scheduled PHILIPS HEALTHCARE Preventive Maintenance — 2025-12-16
WO-01326792 246d
Critical Billing Ready to Bill AGILENT TECHNOLOGIES (ASP) Preventive Maintenance — 2025-12-16
WO-01326793 246d
Critical Billing Ready to Bill AGILENT TECHNOLOGIES (ASP) EOQ — 2025-12-16
WO-01326814 246d
Critical Holding On Hold Oak Street Health SWAPOUT Yes 2025-12-16
WO-01326816 246d
Critical Holding On Hold HCA Urgent Care Depot Yes 2025-12-16
WO-01326822 246d
Critical Coordinators Ready for Scheduling PHILIPS HEALTHCARE CSOL Services — 2025-12-16
WO-01326826 246d
Critical Coordinators Scheduled PHILIPS HEALTHCARE CSOL Services — 2025-12-16
WO-01326827 246d
Critical Coordinators Ready for Scheduling PHILIPS HEALTHCARE CSOL Services — 2025-12-16
WO-01326830 246d
Critical Coordinators Scheduled PHILIPS HEALTHCARE CSOL Services — 2025-12-16
WO-01326832 246d
Critical Coordinators Scheduled PHILIPS HEALTHCARE CSOL Services — 2025-12-16
WO-01326833 246d
Critical Coordinators Scheduled PHILIPS HEALTHCARE CSOL Services — 2025-12-16
WO-01326836 246d
Critical Coordinators Ready for Scheduling PHILIPS HEALTHCARE CSOL Services — 2025-12-16
WO-01326837 246d
Critical Coordinators Scheduled PHILIPS HEALTHCARE CSOL Services — 2025-12-16
WO-01326838 246d
Critical Coordinators Ready for Scheduling PHILIPS HEALTHCARE CSOL Services — 2025-12-16
WO-01326840 246d
Critical Coordinators Ready for Scheduling PHILIPS HEALTHCARE CSOL Services — 2025-12-16
WO-01326845 246d
Critical Coordinators Scheduled PHILIPS HEALTHCARE CSOL Services — 2025-12-16
WO-01326864 246d
Critical Material Management Awaiting Parts HIGI LLC Repair Yes 2025-12-16
WO-01326725 246d
Critical Coordinators Ready for Scheduling PHILIPS HEALTHCARE FCO — 2025-12-16
WO-01326736 246d
Critical Holding Ready for Release PHILIPS HEALTHCARE FCO — 2025-12-16
WO-01326739 246d
Critical Holding Ready for Release PHILIPS HEALTHCARE FCO — 2025-12-16
WO-01326743 246d
Critical Holding Ready for Release PHILIPS HEALTHCARE FCO — 2025-12-16
WO-01326745 246d
Critical Holding Ready for Release PHILIPS HEALTHCARE FCO — 2025-12-16
WO-01326752 246d
Critical Coordinators Ready for Scheduling GE Healthcare FMI FCO — 2025-12-16
WO-01326754 246d
Critical Coordinators Ready for Scheduling GE Healthcare FMI FCO — 2025-12-16
WO-01326755 246d
Critical Coordinators Ready for Scheduling GE Healthcare FMI FCO — 2025-12-16
WO-01326756 246d
Critical Coordinators Ready for Scheduling GE Healthcare FMI FCO — 2025-12-16
WO-01326757 246d
Critical Coordinators Ready for Scheduling GE Healthcare FMI FCO — 2025-12-16
WO-01326758 246d
Critical Coordinators Ready for Scheduling GE Healthcare FMI FCO — 2025-12-16
WO-01326759 246d
Critical Coordinators Ready for Scheduling GE Healthcare FMI FCO — 2025-12-16
WO-01326761 246d
Critical Coordinators Ready for Scheduling GE Healthcare FMI FCO — 2025-12-16
WO-01326762 246d
Critical Coordinators Ready for Scheduling GE Healthcare FMI FCO — 2025-12-16
WO-01326763 246d
Critical Coordinators Ready for Scheduling GE Healthcare FMI FCO — 2025-12-16
WO-01326764 246d
Critical Coordinators Ready for Scheduling GE Healthcare FMI FCO — 2025-12-16
WO-01326765 246d
Critical Coordinators Ready for Scheduling GE Healthcare FMI FCO — 2025-12-16
WO-01326767 246d
Critical Coordinators Ready for Scheduling GE Healthcare FMI FCO — 2025-12-16
WO-01326768 246d
Critical Coordinators Ready for Scheduling GE Healthcare FMI FCO — 2025-12-16
WO-01326769 246d
Critical Coordinators Ready for Scheduling GE Healthcare FMI FCO — 2025-12-16
WO-01326771 246d
Critical Coordinators Ready for Scheduling PHILIPS HEALTHCARE CSOL Services — 2025-12-16
P50 (10d)
P75 (26d)
P90 (53d)
Normal
Elevated
High
Critical