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Open work orders compared against completed WO benchmarks — identify aging risk before it impacts your metrics

Total Open WOs
12,104
Median Open Age
304d
Completed median: 10d
Critical (> P90)
12,104
Past 53d — 100%
High Risk (> P75)
0
Past 26d — 0%
Elevated (> P50)
0
Past 10d — 0%
Normal (≤ P50)
0
0%
P75 Benchmark
26d
From 107,591 completed WOs

Where Are Open WOs Stuck?

Current Stage Open WOs Median Age Mean Age Max Age Mean Age vs Benchmarks Critical High Elevated Normal
Coordinators 4,806 327d 430d 1,024d
4,806 0 0 0
Holding 3,712 341d 398d 1,025d
3,712 0 0 0
Dispatch 2,762 264d 282d 625d
2,762 0 0 0
Billing 401 289d 311d 760d
401 0 0 0
Material Management 283 269d 290d 669d
283 0 0 0
Field Work 140 282d 312d 632d
140 0 0 0
P50 (10d)
P75 (26d)
P90 (53d)
12,104 open work orders
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WO # Age ↑ Age vs Benchmarks Risk Stage Status Account Type Parts Created
WO-01326969 311d
Critical Billing Ready to Bill Oak Street Health SWAPOUT Yes 2025-12-17
WO-01326975 311d
Critical Coordinators Assigned VillageMD Inspection — 2025-12-17
WO-01326979 311d
Critical Material Management Awaiting Parts COTTAGE HOSE AMBULANCE CORP Repair Cust 2025-12-17
WO-01326981 311d
Critical Coordinators Assigned Vera Whole Health Inspection — 2025-12-17
WO-01326994 311d
Critical Coordinators Scheduled PHMC - Public Health Management Corporation Inspection — 2025-12-17
WO-01326999 311d
Critical Coordinators Assigned MT. VERNON FIRE DEPARTMENT Preventive Maintenance — 2025-12-17
WO-01327000 311d
Critical Coordinators Assigned MT. VERNON FIRE DEPARTMENT Preventive Maintenance — 2025-12-17
WO-01327002 311d
Critical Field Work Tech On Site AMBULATORY SURGERY CENTER Calibration — 2025-12-17
WO-01327006 311d
Critical Coordinators Scheduled CATARACT CENTER - ADIRONDACKS Calibration — 2025-12-17
WO-01326935 311d
Critical Coordinators Reschedule GE HEALTHCARE Repair Yes 2025-12-17
WO-01326814 312d
Critical Holding On Hold Oak Street Health SWAPOUT Yes 2025-12-16
WO-01326816 312d
Critical Holding On Hold HCA Urgent Care Depot Yes 2025-12-16
WO-01326822 312d
Critical Coordinators Ready for Scheduling PHILIPS HEALTHCARE CSOL Services — 2025-12-16
WO-01326826 312d
Critical Coordinators Scheduled PHILIPS HEALTHCARE CSOL Services — 2025-12-16
WO-01326827 312d
Critical Coordinators Ready for Scheduling PHILIPS HEALTHCARE CSOL Services — 2025-12-16
WO-01326830 312d
Critical Coordinators Scheduled PHILIPS HEALTHCARE CSOL Services — 2025-12-16
WO-01326832 312d
Critical Coordinators Scheduled PHILIPS HEALTHCARE CSOL Services — 2025-12-16
WO-01326833 312d
Critical Coordinators Scheduled PHILIPS HEALTHCARE CSOL Services — 2025-12-16
WO-01326836 312d
Critical Coordinators Ready for Scheduling PHILIPS HEALTHCARE CSOL Services — 2025-12-16
WO-01326837 312d
Critical Coordinators Scheduled PHILIPS HEALTHCARE CSOL Services — 2025-12-16
WO-01326838 312d
Critical Coordinators Ready for Scheduling PHILIPS HEALTHCARE CSOL Services — 2025-12-16
WO-01326840 312d
Critical Coordinators Ready for Scheduling PHILIPS HEALTHCARE CSOL Services — 2025-12-16
WO-01326845 312d
Critical Coordinators Scheduled PHILIPS HEALTHCARE CSOL Services — 2025-12-16
WO-01326864 312d
Critical Material Management Awaiting Parts HIGI LLC Repair Yes 2025-12-16
WO-01326872 312d
Critical Coordinators Scheduled PHILIPS HEALTHCARE Preventive Maintenance — 2025-12-16
WO-01326873 312d
Critical Coordinators Scheduled PHILIPS HEALTHCARE Preventive Maintenance — 2025-12-16
WO-01326874 312d
Critical Coordinators Scheduled PHILIPS HEALTHCARE Preventive Maintenance — 2025-12-16
WO-01326752 312d
Critical Coordinators Ready for Scheduling GE Healthcare FMI FCO — 2025-12-16
WO-01326754 312d
Critical Coordinators Ready for Scheduling GE Healthcare FMI FCO — 2025-12-16
WO-01326755 312d
Critical Coordinators Ready for Scheduling GE Healthcare FMI FCO — 2025-12-16
WO-01326756 312d
Critical Coordinators Ready for Scheduling GE Healthcare FMI FCO — 2025-12-16
WO-01326757 312d
Critical Coordinators Ready for Scheduling GE Healthcare FMI FCO — 2025-12-16
WO-01326758 312d
Critical Coordinators Ready for Scheduling GE Healthcare FMI FCO — 2025-12-16
WO-01326759 312d
Critical Coordinators Ready for Scheduling GE Healthcare FMI FCO — 2025-12-16
WO-01326761 312d
Critical Coordinators Ready for Scheduling GE Healthcare FMI FCO — 2025-12-16
WO-01326762 312d
Critical Coordinators Ready for Scheduling GE Healthcare FMI FCO — 2025-12-16
WO-01326763 312d
Critical Coordinators Ready for Scheduling GE Healthcare FMI FCO — 2025-12-16
WO-01326764 312d
Critical Coordinators Ready for Scheduling GE Healthcare FMI FCO — 2025-12-16
WO-01326765 312d
Critical Coordinators Ready for Scheduling GE Healthcare FMI FCO — 2025-12-16
WO-01326767 312d
Critical Coordinators Ready for Scheduling GE Healthcare FMI FCO — 2025-12-16
WO-01326768 312d
Critical Coordinators Ready for Scheduling GE Healthcare FMI FCO — 2025-12-16
WO-01326769 312d
Critical Coordinators Ready for Scheduling GE Healthcare FMI FCO — 2025-12-16
WO-01326771 312d
Critical Coordinators Ready for Scheduling PHILIPS HEALTHCARE CSOL Services — 2025-12-16
WO-01326772 312d
Critical Coordinators Ready for Scheduling PHILIPS HEALTHCARE CSOL Services — 2025-12-16
WO-01326774 312d
Critical Field Work Tech Off Site GE HEALTHCARE Repair — 2025-12-16
WO-01326776 312d
Critical Field Work Tech Off Site GE HEALTHCARE Repair — 2025-12-16
WO-01326792 312d
Critical Billing Ready to Bill AGILENT TECHNOLOGIES (ASP) Preventive Maintenance — 2025-12-16
WO-01326793 312d
Critical Billing Ready to Bill AGILENT TECHNOLOGIES (ASP) EOQ — 2025-12-16
WO-01326699 312d
Critical Field Work Tech Off Site CenterPointe Hospital Inspection — 2025-12-16
WO-01326703 312d
Critical Coordinators Assigned Vera Whole Health Inspection — 2025-12-16
P50 (10d)
P75 (26d)
P90 (53d)
Normal
Elevated
High
Critical