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Open work orders compared against completed WO benchmarks — identify aging risk before it impacts your metrics

Total Open WOs
12,104
Median Open Age
238d
Completed median: 10d
Critical (> P90)
12,104
Past 53d — 100%
High Risk (> P75)
0
Past 26d — 0%
Elevated (> P50)
0
Past 10d — 0%
Normal (≤ P50)
0
0%
P75 Benchmark
26d
From 107,591 completed WOs

Where Are Open WOs Stuck?

Current Stage Open WOs Median Age Mean Age Max Age Mean Age vs Benchmarks Critical High Elevated Normal
Coordinators 4,806 261d 364d 958d
4,806 0 0 0
Holding 3,712 275d 332d 959d
3,712 0 0 0
Dispatch 2,762 198d 216d 559d
2,762 0 0 0
Billing 401 223d 245d 694d
401 0 0 0
Material Management 283 203d 224d 603d
283 0 0 0
Field Work 140 216d 246d 566d
140 0 0 0
P50 (10d)
P75 (26d)
P90 (53d)
12,104 open work orders
Download CSV
WO # Age ↑ Age vs Benchmarks Risk Stage Status Account Type Parts Created
WO-01327367 243d
Critical Billing Billing Review AGILENT TECHNOLOGIES (ASP) Preventive Maintenance — 2025-12-19
WO-01327368 243d
Critical Field Work Tech On Site AGILENT TECHNOLOGIES (ASP) EOQ — 2025-12-19
WO-01327372 243d
Critical Holding 07e-Partial Project PHILIPS HEALTHCARE FCO — 2025-12-19
WO-01327374 243d
Critical Coordinators Scheduled AGILENT TECHNOLOGIES (ASP) Preventive Maintenance — 2025-12-19
WO-01327375 243d
Critical Coordinators Scheduled AGILENT TECHNOLOGIES (ASP) EOQ — 2025-12-19
WO-01327387 243d
Critical Dispatch L2 Screening AVANTOR SERVICES (FORMERLY VWR CATALYST) Installation — 2025-12-19
WO-01327388 243d
Critical Dispatch L2 Screening AVANTOR SERVICES (FORMERLY VWR CATALYST) IOQ — 2025-12-19
WO-01327312 244d
Critical Material Management Awaiting Parts Aspire of WNY Repair Yes 2025-12-18
WO-01327266 244d
Critical Billing Billing Correction Needed CULVER CITY FIRE Repair Yes 2025-12-18
WO-01327294 244d
Critical Coordinators Reschedule EZ WAY Repair — 2025-12-18
WO-01327151 244d
Critical Holding Ready for Release GE Healthcare FMI FCO — 2025-12-18
WO-01327152 244d
Critical Holding Ready for Release GE Healthcare FMI FCO — 2025-12-18
WO-01327153 244d
Critical Holding Ready for Release GE Healthcare FMI FCO — 2025-12-18
WO-01327154 244d
Critical Holding Ready for Release GE Healthcare FMI FCO — 2025-12-18
WO-01327155 244d
Critical Holding Ready for Release GE Healthcare FMI FCO — 2025-12-18
WO-01327156 244d
Critical Holding Ready for Release GE Healthcare FMI FCO — 2025-12-18
WO-01327157 244d
Critical Holding Ready for Release GE Healthcare FMI FCO — 2025-12-18
WO-01327159 244d
Critical Holding Ready for Release GE Healthcare FMI FCO — 2025-12-18
WO-01327160 244d
Critical Billing Ready to Bill AGILENT TECHNOLOGIES (ASP) EOQ — 2025-12-18
WO-01327162 244d
Critical Billing Ready to Bill Animal Medical Center of Forney Evaluation — 2025-12-18
WO-01327164 244d
Critical Billing Billing Review AGILENT TECHNOLOGIES (VPD) Overhaul — 2025-12-18
WO-01327166 244d
Critical Coordinators Assigned AGILENT TECHNOLOGIES (VPD) Overhaul — 2025-12-18
WO-01327167 244d
Critical Coordinators Assigned AGILENT TECHNOLOGIES (VPD) Overhaul — 2025-12-18
WO-01327170 244d
Critical Coordinators Ready for Scheduling PHILIPS HEALTHCARE CSOL Services — 2025-12-18
WO-01327172 244d
Critical Coordinators Scheduled PHILIPS HEALTHCARE CSOL Services — 2025-12-18
WO-01327178 244d
Critical Coordinators Assigned GE Healthcare FMI FCO — 2025-12-18
WO-01327191 244d
Critical Coordinators Assigned GE Healthcare FMI FCO — 2025-12-18
WO-01327196 244d
Critical Coordinators Scheduled Johnson & Johnson EHW Inspection — 2025-12-18
WO-01327199 244d
Critical Coordinators Assigned GE Healthcare FMI FCO — 2025-12-18
WO-01327216 244d
Critical Coordinators Reschedule GE HEALTHCARE Repair Yes 2025-12-18
WO-01327218 244d
Critical Coordinators Assigned GE Healthcare FMI FCO — 2025-12-18
WO-01327219 244d
Critical Coordinators Assigned GE Healthcare FMI FCO — 2025-12-18
WO-01327238 244d
Critical Coordinators Assigned GE Healthcare FMI FCO — 2025-12-18
WO-01327120 244d
Critical Coordinators Scheduled ANDERSON COUNTY DEPARTMENT OF PUBLIC SAFETY Preventive Maintenance — 2025-12-18
WO-01327121 244d
Critical Material Management Awaiting Parts CenterWell (Humana) Virtual Tech - Drop Shipment Yes 2025-12-18
WO-01327125 244d
Critical Coordinators Assigned CenterWell (Humana) Inspection — 2025-12-18
WO-01327126 244d
Critical Coordinators Reschedule VillageMD Inspection — 2025-12-18
WO-01327128 244d
Critical Holding On Hold Wuliger Wellness Center Inspection — 2025-12-18
WO-01327129 244d
Critical Coordinators Scheduled The Cigna Group Inspection — 2025-12-18
WO-01327137 244d
Critical Field Work Tech Off Site LORETTO Calibration — 2025-12-18
WO-01327144 244d
Critical Billing Billing Review THOR Support — 2025-12-18
WO-01327075 245d
Critical Material Management Awaiting Parts HIGI LLC Repair Yes 2025-12-17
WO-01327098 245d
Critical Dispatch Logistics HIGI LLC Removal — 2025-12-17
WO-01327101 245d
Critical Dispatch Logistics HIGI LLC Removal — 2025-12-17
WO-01327102 245d
Critical Billing Ready to Bill HIGI LLC Installation Yes 2025-12-17
WO-01327038 245d
Critical Billing Ready to Bill AGILENT TECHNOLOGIES (ASP) Preventive Maintenance — 2025-12-17
WO-01327041 245d
Critical Billing Ready to Bill AGILENT TECHNOLOGIES (ASP) Preventive Maintenance — 2025-12-17
WO-01327047 245d
Critical Coordinators Scheduled MIDMARK Installation — 2025-12-17
WO-01327057 245d
Critical Material Management Awaiting Parts - Customer BURTON MEDICAL Repair Cust 2025-12-17
WO-01326969 245d
Critical Billing Ready to Bill Oak Street Health SWAPOUT Yes 2025-12-17
P50 (10d)
P75 (26d)
P90 (53d)
Normal
Elevated
High
Critical