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Open work orders compared against completed WO benchmarks — identify aging risk before it impacts your metrics

Total Open WOs
12,104
Median Open Age
305d
Completed median: 10d
Critical (> P90)
12,104
Past 53d — 100%
High Risk (> P75)
0
Past 26d — 0%
Elevated (> P50)
0
Past 10d — 0%
Normal (≤ P50)
0
0%
P75 Benchmark
26d
From 107,591 completed WOs

Where Are Open WOs Stuck?

Current Stage Open WOs Median Age Mean Age Max Age Mean Age vs Benchmarks Critical High Elevated Normal
Coordinators 4,806 328d 431d 1,025d
4,806 0 0 0
Holding 3,712 342d 398d 1,026d
3,712 0 0 0
Dispatch 2,762 265d 282d 626d
2,762 0 0 0
Billing 401 290d 311d 761d
401 0 0 0
Material Management 283 270d 290d 670d
283 0 0 0
Field Work 140 283d 313d 632d
140 0 0 0
P50 (10d)
P75 (26d)
P90 (53d)
12,104 open work orders
Download CSV
WO # Age ↑ Age vs Benchmarks Risk Stage Status Account Type Parts Created
WO-01318866 325d
Critical Coordinators Scheduled TEXAS HEALTH & HUMAN SERVICES COMMISSION Repair — 2025-12-04
WO-01318869 325d
Critical Billing Billing Review GE HEALTHCARE Preventive Maintenance — 2025-12-04
WO-01318870 325d
Critical Billing Billing Review GE HEALTHCARE Preventive Maintenance — 2025-12-04
WO-01318872 325d
Critical Billing Billing Review GE HEALTHCARE Preventive Maintenance — 2025-12-04
WO-01318873 325d
Critical Billing Billing Review GE HEALTHCARE Preventive Maintenance — 2025-12-04
WO-01318874 325d
Critical Billing Billing Review GE HEALTHCARE Preventive Maintenance — 2025-12-04
WO-01318875 325d
Critical Billing Billing Review GE HEALTHCARE Preventive Maintenance — 2025-12-04
WO-01318876 325d
Critical Coordinators Reschedule GE HEALTHCARE Preventive Maintenance — 2025-12-04
WO-01318880 325d
Critical Coordinators Reschedule GE HEALTHCARE Preventive Maintenance — 2025-12-04
WO-01318881 325d
Critical Billing Billing Review GE HEALTHCARE Preventive Maintenance — 2025-12-04
WO-01318882 325d
Critical Billing Billing Review GE HEALTHCARE Preventive Maintenance — 2025-12-04
WO-01318883 325d
Critical Coordinators Reschedule GE HEALTHCARE Preventive Maintenance — 2025-12-04
WO-01318884 325d
Critical Coordinators Reschedule GE HEALTHCARE Preventive Maintenance — 2025-12-04
WO-01318885 325d
Critical Billing Billing Review GE HEALTHCARE Preventive Maintenance — 2025-12-04
WO-01318886 325d
Critical Billing Billing Review GE HEALTHCARE Preventive Maintenance — 2025-12-04
WO-01318888 325d
Critical Billing Billing Review GE HEALTHCARE Preventive Maintenance — 2025-12-04
WO-01318890 325d
Critical Billing Billing Review GE HEALTHCARE Preventive Maintenance — 2025-12-04
WO-01318891 325d
Critical Billing Billing Review GE HEALTHCARE Preventive Maintenance — 2025-12-04
WO-01318776 325d
Critical Billing Ready to Bill Oak Street Health SWAPOUT Yes 2025-12-04
WO-01318794 325d
Critical Coordinators Scheduled PHILIPS HEALTHCARE CSOL Services — 2025-12-04
WO-01318806 325d
Critical Coordinators Assigned AGILENT TECHNOLOGIES (VPD) Overhaul — 2025-12-04
WO-01318807 325d
Critical Coordinators Scheduled PHILIPS HEALTHCARE CSOL Services — 2025-12-04
WO-01318808 325d
Critical Coordinators Scheduled PHILIPS HEALTHCARE CSOL Services — 2025-12-04
WO-01318813 325d
Critical Holding On Hold Oak Street Health SWAPOUT Yes 2025-12-04
WO-01318821 325d
Critical Coordinators Assigned AGILENT TECHNOLOGIES (VPD) Repair — 2025-12-04
WO-01318831 325d
Critical Holding On Hold Oak Street Health SWAPOUT Yes 2025-12-04
WO-01318842 325d
Critical Coordinators Scheduled PHILIPS HEALTHCARE CSOL Services — 2025-12-04
WO-01318737 325d
Critical Holding On Hold HSHS Medical Group Inc (Hospital Sisters Health System Medical Group) Depot Yes 2025-12-04
WO-01318741 325d
Critical Holding Ready for Release GE Healthcare FMI Installation — 2025-12-04
WO-01318750 325d
Critical Coordinators Scheduled Valley View Center for Nursing Care and Rehabilitation Inspection — 2025-12-04
WO-01318751 325d
Critical Holding On Hold Oak Street Health SWAPOUT Yes 2025-12-04
WO-01318753 325d
Critical Coordinators Scheduled PHILIPS HEALTHCARE CSOL Services — 2025-12-04
WO-01318754 325d
Critical Coordinators Scheduled PHILIPS HEALTHCARE CSOL Services — 2025-12-04
WO-01318763 325d
Critical Holding On Hold Oak Street Health SWAPOUT Yes 2025-12-04
WO-01318764 325d
Critical Coordinators Scheduled PHILIPS HEALTHCARE CSOL Services — 2025-12-04
WO-01318680 325d
Critical Coordinators Scheduled Infusion for Health Inspection — 2025-12-04
WO-01318684 325d
Critical Coordinators Assigned Infusion for Health Inspection — 2025-12-04
WO-01318686 325d
Critical Billing Billing Review PHILIPS HEALTHCARE CSOL Services — 2025-12-04
WO-01318689 325d
Critical Coordinators Assigned Infusion for Health Inspection — 2025-12-04
WO-01318691 325d
Critical Coordinators Assigned Infusion for Health Inspection — 2025-12-04
WO-01318695 325d
Critical Coordinators Assigned Infusion for Health Inspection — 2025-12-04
WO-01318700 325d
Critical Coordinators Scheduled Centurion of Georgia Inspection — 2025-12-04
WO-01318705 325d
Critical Dispatch L2 Screening GE Healthcare FMI Installation — 2025-12-04
WO-01318712 325d
Critical Coordinators Ready for Scheduling PHILIPS HEALTHCARE CSOL Services — 2025-12-04
WO-01318716 325d
Critical Coordinators Ready for Scheduling PHILIPS HEALTHCARE CSOL Services — 2025-12-04
WO-01318725 325d
Critical Material Management Awaiting Parts VillageMD Virtual Tech - Drop Shipment Yes 2025-12-04
WO-01318729 325d
Critical Material Management Awaiting Parts ROSWELL PARK Virtual Tech - Drop Shipment Yes 2025-12-04
WO-01318650 325d
Critical Billing Ready to Bill Oak Street Health Virtual Tech - Drop Shipment Yes 2025-12-04
WO-01318649 325d
Critical Coordinators Ready for Scheduling PHILIPS HEALTHCARE CSOL Services — 2025-12-04
WO-01318588 326d
Critical Coordinators Scheduled Atrius Health Inspection — 2025-12-03
P50 (10d)
P75 (26d)
P90 (53d)
Normal
Elevated
High
Critical