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Open work orders compared against completed WO benchmarks — identify aging risk before it impacts your metrics

Total Open WOs
12,104
Median Open Age
239d
Completed median: 10d
Critical (> P90)
12,104
Past 53d — 100%
High Risk (> P75)
0
Past 26d — 0%
Elevated (> P50)
0
Past 10d — 0%
Normal (≤ P50)
0
0%
P75 Benchmark
26d
From 107,591 completed WOs

Where Are Open WOs Stuck?

Current Stage Open WOs Median Age Mean Age Max Age Mean Age vs Benchmarks Critical High Elevated Normal
Coordinators 4,806 262d 365d 959d
4,806 0 0 0
Holding 3,712 276d 332d 960d
3,712 0 0 0
Dispatch 2,762 199d 216d 560d
2,762 0 0 0
Billing 401 224d 246d 695d
401 0 0 0
Material Management 283 204d 224d 604d
283 0 0 0
Field Work 140 217d 247d 566d
140 0 0 0
P50 (10d)
P75 (26d)
P90 (53d)
12,104 open work orders
Download CSV
WO # Age ↑ Age vs Benchmarks Risk Stage Status Account Type Parts Created
WO-01318866 259d
Critical Coordinators Scheduled TEXAS HEALTH & HUMAN SERVICES COMMISSION Repair — 2025-12-04
WO-01318869 259d
Critical Billing Billing Review GE HEALTHCARE Preventive Maintenance — 2025-12-04
WO-01318870 259d
Critical Billing Billing Review GE HEALTHCARE Preventive Maintenance — 2025-12-04
WO-01318872 259d
Critical Billing Billing Review GE HEALTHCARE Preventive Maintenance — 2025-12-04
WO-01318873 259d
Critical Billing Billing Review GE HEALTHCARE Preventive Maintenance — 2025-12-04
WO-01318874 259d
Critical Billing Billing Review GE HEALTHCARE Preventive Maintenance — 2025-12-04
WO-01318875 259d
Critical Billing Billing Review GE HEALTHCARE Preventive Maintenance — 2025-12-04
WO-01318876 259d
Critical Coordinators Reschedule GE HEALTHCARE Preventive Maintenance — 2025-12-04
WO-01318880 259d
Critical Coordinators Reschedule GE HEALTHCARE Preventive Maintenance — 2025-12-04
WO-01318881 259d
Critical Billing Billing Review GE HEALTHCARE Preventive Maintenance — 2025-12-04
WO-01318882 259d
Critical Billing Billing Review GE HEALTHCARE Preventive Maintenance — 2025-12-04
WO-01318883 259d
Critical Coordinators Reschedule GE HEALTHCARE Preventive Maintenance — 2025-12-04
WO-01318884 259d
Critical Coordinators Reschedule GE HEALTHCARE Preventive Maintenance — 2025-12-04
WO-01318885 259d
Critical Billing Billing Review GE HEALTHCARE Preventive Maintenance — 2025-12-04
WO-01318886 259d
Critical Billing Billing Review GE HEALTHCARE Preventive Maintenance — 2025-12-04
WO-01318888 259d
Critical Billing Billing Review GE HEALTHCARE Preventive Maintenance — 2025-12-04
WO-01318890 259d
Critical Billing Billing Review GE HEALTHCARE Preventive Maintenance — 2025-12-04
WO-01318891 259d
Critical Billing Billing Review GE HEALTHCARE Preventive Maintenance — 2025-12-04
WO-01318776 259d
Critical Billing Ready to Bill Oak Street Health SWAPOUT Yes 2025-12-04
WO-01318794 259d
Critical Coordinators Scheduled PHILIPS HEALTHCARE CSOL Services — 2025-12-04
WO-01318806 259d
Critical Coordinators Assigned AGILENT TECHNOLOGIES (VPD) Overhaul — 2025-12-04
WO-01318807 259d
Critical Coordinators Scheduled PHILIPS HEALTHCARE CSOL Services — 2025-12-04
WO-01318808 259d
Critical Coordinators Scheduled PHILIPS HEALTHCARE CSOL Services — 2025-12-04
WO-01318813 259d
Critical Holding On Hold Oak Street Health SWAPOUT Yes 2025-12-04
WO-01318821 259d
Critical Coordinators Assigned AGILENT TECHNOLOGIES (VPD) Repair — 2025-12-04
WO-01318831 259d
Critical Holding On Hold Oak Street Health SWAPOUT Yes 2025-12-04
WO-01318842 259d
Critical Coordinators Scheduled PHILIPS HEALTHCARE CSOL Services — 2025-12-04
WO-01318737 259d
Critical Holding On Hold HSHS Medical Group Inc (Hospital Sisters Health System Medical Group) Depot Yes 2025-12-04
WO-01318741 259d
Critical Holding Ready for Release GE Healthcare FMI Installation — 2025-12-04
WO-01318750 259d
Critical Coordinators Scheduled Valley View Center for Nursing Care and Rehabilitation Inspection — 2025-12-04
WO-01318751 259d
Critical Holding On Hold Oak Street Health SWAPOUT Yes 2025-12-04
WO-01318753 259d
Critical Coordinators Scheduled PHILIPS HEALTHCARE CSOL Services — 2025-12-04
WO-01318754 259d
Critical Coordinators Scheduled PHILIPS HEALTHCARE CSOL Services — 2025-12-04
WO-01318763 259d
Critical Holding On Hold Oak Street Health SWAPOUT Yes 2025-12-04
WO-01318764 259d
Critical Coordinators Scheduled PHILIPS HEALTHCARE CSOL Services — 2025-12-04
WO-01318680 259d
Critical Coordinators Scheduled Infusion for Health Inspection — 2025-12-04
WO-01318684 259d
Critical Coordinators Assigned Infusion for Health Inspection — 2025-12-04
WO-01318686 259d
Critical Billing Billing Review PHILIPS HEALTHCARE CSOL Services — 2025-12-04
WO-01318689 259d
Critical Coordinators Assigned Infusion for Health Inspection — 2025-12-04
WO-01318691 259d
Critical Coordinators Assigned Infusion for Health Inspection — 2025-12-04
WO-01318695 259d
Critical Coordinators Assigned Infusion for Health Inspection — 2025-12-04
WO-01318700 259d
Critical Coordinators Scheduled Centurion of Georgia Inspection — 2025-12-04
WO-01318705 259d
Critical Dispatch L2 Screening GE Healthcare FMI Installation — 2025-12-04
WO-01318712 259d
Critical Coordinators Ready for Scheduling PHILIPS HEALTHCARE CSOL Services — 2025-12-04
WO-01318716 259d
Critical Coordinators Ready for Scheduling PHILIPS HEALTHCARE CSOL Services — 2025-12-04
WO-01318725 259d
Critical Material Management Awaiting Parts VillageMD Virtual Tech - Drop Shipment Yes 2025-12-04
WO-01318729 259d
Critical Material Management Awaiting Parts ROSWELL PARK Virtual Tech - Drop Shipment Yes 2025-12-04
WO-01318650 259d
Critical Billing Ready to Bill Oak Street Health Virtual Tech - Drop Shipment Yes 2025-12-04
WO-01318649 260d
Critical Coordinators Ready for Scheduling PHILIPS HEALTHCARE CSOL Services — 2025-12-04
WO-01318587 260d
Critical Coordinators Ready for Scheduling Centurion of Florida Inspection — 2025-12-03
P50 (10d)
P75 (26d)
P90 (53d)
Normal
Elevated
High
Critical