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Open work orders compared against completed WO benchmarks — identify aging risk before it impacts your metrics

Total Open WOs
12,104
Median Open Age
235d
Completed median: 10d
Critical (> P90)
12,104
Past 53d — 100%
High Risk (> P75)
0
Past 26d — 0%
Elevated (> P50)
0
Past 10d — 0%
Normal (≤ P50)
0
0%
P75 Benchmark
26d
From 107,591 completed WOs

Where Are Open WOs Stuck?

Current Stage Open WOs Median Age Mean Age Max Age Mean Age vs Benchmarks Critical High Elevated Normal
Coordinators 4,806 258d 361d 955d
4,806 0 0 0
Holding 3,712 272d 329d 956d
3,712 0 0 0
Dispatch 2,762 195d 213d 556d
2,762 0 0 0
Billing 401 220d 242d 691d
401 0 0 0
Material Management 283 200d 221d 600d
283 0 0 0
Field Work 140 213d 243d 563d
140 0 0 0
P50 (10d)
P75 (26d)
P90 (53d)
12,104 open work orders
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WO # Age ↑ Age vs Benchmarks Risk Stage Status Account Type Parts Created
WO-01341172 197d
Critical Holding Ready for Release GE Healthcare FMI FCO — 2026-01-31
WO-01341173 197d
Critical Holding Ready for Release GE Healthcare FMI FCO — 2026-01-31
WO-01341130 198d
Critical Coordinators Scheduled PHILIPS HEALTHCARE CSOL Services — 2026-01-31
WO-01341131 198d
Critical Coordinators Scheduled PHILIPS HEALTHCARE CSOL Services — 2026-01-31
WO-01341132 198d
Critical Coordinators Ready for Scheduling PHILIPS HEALTHCARE CSOL Services — 2026-01-31
WO-01341133 198d
Critical Coordinators Scheduled PHILIPS HEALTHCARE CSOL Orientation — 2026-01-31
WO-01341134 198d
Critical Coordinators Scheduled PHILIPS HEALTHCARE CSOL Orientation — 2026-01-31
WO-01341135 198d
Critical Coordinators Ready for Scheduling PHILIPS HEALTHCARE CSOL Services — 2026-01-31
WO-01341041 198d
Critical Coordinators Assigned ELITE INDUSTRIAL SERVICES (IL) Repair Yes 2026-01-30
WO-01341042 198d
Critical Coordinators Assigned Modern Animal Hospital Virtual Tech - Field Repair Yes 2026-01-30
WO-01341045 198d
Critical Material Management Awaiting Parts Conviva Care Solutions (Humana) Virtual Tech - Field Repair Yes 2026-01-30
WO-01341046 198d
Critical Material Management Awaiting Parts Sono Bello Virtual Tech - Field Repair Yes 2026-01-30
WO-01341047 198d
Critical Coordinators Ready for Scheduling PHILIPS HEALTHCARE CSOL Services — 2026-01-30
WO-01341049 198d
Critical Coordinators Scheduled CenterWell (Humana) Virtual Tech - Field Repair Yes 2026-01-30
WO-01341050 198d
Critical Coordinators Assigned Sono Bello Repair Yes 2026-01-30
WO-01341055 198d
Critical Billing Ready to Bill Oak Street Health Virtual Tech - Field Repair — 2026-01-30
WO-01340979 198d
Critical Holding Ready for Release GE Healthcare FMI FCO — 2026-01-30
WO-01340980 198d
Critical Holding Ready for Release GE Healthcare FMI FCO — 2026-01-30
WO-01340981 198d
Critical Holding Ready for Release GE Healthcare FMI FCO — 2026-01-30
WO-01340983 198d
Critical Holding Ready for Release GE Healthcare FMI FCO — 2026-01-30
WO-01340984 198d
Critical Holding Ready for Release GE Healthcare FMI FCO — 2026-01-30
WO-01340985 198d
Critical Holding Ready for Release GE Healthcare FMI FCO — 2026-01-30
WO-01340986 198d
Critical Holding Ready for Release GE Healthcare FMI FCO — 2026-01-30
WO-01340988 198d
Critical Holding Ready for Release GE Healthcare FMI FCO — 2026-01-30
WO-01340989 198d
Critical Holding Ready for Release GE Healthcare FMI FCO — 2026-01-30
WO-01340990 198d
Critical Holding Ready for Release GE Healthcare FMI FCO — 2026-01-30
WO-01340991 198d
Critical Holding Ready for Release GE Healthcare FMI FCO — 2026-01-30
WO-01340992 198d
Critical Holding Ready for Release GE Healthcare FMI FCO — 2026-01-30
WO-01340994 198d
Critical Holding Ready for Release GE Healthcare FMI FCO — 2026-01-30
WO-01340996 198d
Critical Holding Ready for Release GE Healthcare FMI FCO — 2026-01-30
WO-01340997 198d
Critical Holding Ready for Release GE Healthcare FMI FCO — 2026-01-30
WO-01340998 198d
Critical Holding Ready for Release GE Healthcare FMI FCO — 2026-01-30
WO-01341001 198d
Critical Holding Ready for Release GE Healthcare FMI FCO — 2026-01-30
WO-01341002 198d
Critical Coordinators Scheduled Sono Bello Virtual Tech - Field Repair Yes 2026-01-30
WO-01341005 198d
Critical Holding Ready for Release GE Healthcare FMI FCO — 2026-01-30
WO-01341006 198d
Critical Holding Ready for Release GE Healthcare FMI FCO — 2026-01-30
WO-01341009 198d
Critical Holding On Hold ArchWell Health Virtual Tech — 2026-01-30
WO-01341012 198d
Critical Coordinators Scheduled MIDMARK Repair Cust 2026-01-30
WO-01341014 198d
Critical Field Work Incomplete ENDOSCOPY CENTER OF WNY Repair — 2026-01-30
WO-01341015 198d
Critical Material Management Awaiting Parts ENDOSCOPY CENTER OF WNY Repair Yes 2026-01-30
WO-01341025 198d
Critical Billing Ready to Bill GE Healthcare FMI Installation — 2026-01-30
WO-01341027 198d
Critical Billing Ready to Bill AGILENT TECHNOLOGIES (ASP) Repair — 2026-01-30
WO-01341032 198d
Critical Holding On Hold Bellefaire JCB Health Clinic Depot Yes 2026-01-30
WO-01341034 198d
Critical Material Management Awaiting Parts CenterWell (Humana) Repair Yes 2026-01-30
WO-01341035 198d
Critical Coordinators Assigned Sono Bello Parts Sale Yes 2026-01-30
WO-01340884 198d
Critical Coordinators Ready for Scheduling CareATC Inspection — 2026-01-30
WO-01340887 198d
Critical Coordinators Assigned UNION RESCUE (NC) Preventive Maintenance — 2026-01-30
WO-01340888 198d
Critical Coordinators Scheduled HAMASPIK OF ORANGE COUNTY INC Inspection — 2026-01-30
WO-01340889 198d
Critical Holding On Hold Sono Bello Virtual Tech — 2026-01-30
WO-01340890 198d
Critical Coordinators Scheduled Mukwonago Animal Hospital Virtual Tech - Field Repair Yes 2026-01-30
P50 (10d)
P75 (26d)
P90 (53d)
Normal
Elevated
High
Critical