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Open work orders compared against completed WO benchmarks — identify aging risk before it impacts your metrics

Total Open WOs
12,104
Median Open Age
303d
Completed median: 10d
Critical (> P90)
12,104
Past 53d — 100%
High Risk (> P75)
0
Past 26d — 0%
Elevated (> P50)
0
Past 10d — 0%
Normal (≤ P50)
0
0%
P75 Benchmark
26d
From 107,591 completed WOs

Where Are Open WOs Stuck?

Current Stage Open WOs Median Age Mean Age Max Age Mean Age vs Benchmarks Critical High Elevated Normal
Coordinators 4,806 326d 429d 1,023d
4,806 0 0 0
Holding 3,712 340d 397d 1,024d
3,712 0 0 0
Dispatch 2,762 263d 280d 624d
2,762 0 0 0
Billing 401 288d 310d 759d
401 0 0 0
Material Management 283 268d 289d 668d
283 0 0 0
Field Work 140 281d 311d 631d
140 0 0 0
P50 (10d)
P75 (26d)
P90 (53d)
12,104 open work orders
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WO # Age ↑ Age vs Benchmarks Risk Stage Status Account Type Parts Created
WO-01341176 265d
Critical Holding Ready for Release GE Healthcare FMI FCO — 2026-01-31
WO-01341136 265d
Critical Holding 07e-Partial Project PHILIPS HEALTHCARE FCO — 2026-01-31
WO-01341133 266d
Critical Coordinators Scheduled PHILIPS HEALTHCARE CSOL Orientation — 2026-01-31
WO-01341134 266d
Critical Coordinators Scheduled PHILIPS HEALTHCARE CSOL Orientation — 2026-01-31
WO-01341135 266d
Critical Coordinators Ready for Scheduling PHILIPS HEALTHCARE CSOL Services — 2026-01-31
WO-01341130 266d
Critical Coordinators Scheduled PHILIPS HEALTHCARE CSOL Services — 2026-01-31
WO-01341131 266d
Critical Coordinators Scheduled PHILIPS HEALTHCARE CSOL Services — 2026-01-31
WO-01341132 266d
Critical Coordinators Ready for Scheduling PHILIPS HEALTHCARE CSOL Services — 2026-01-31
WO-01341055 266d
Critical Billing Ready to Bill Oak Street Health Virtual Tech - Field Repair — 2026-01-30
WO-01341012 266d
Critical Coordinators Scheduled MIDMARK Repair Cust 2026-01-30
WO-01341014 266d
Critical Field Work Incomplete ENDOSCOPY CENTER OF WNY Repair — 2026-01-30
WO-01341015 266d
Critical Material Management Awaiting Parts ENDOSCOPY CENTER OF WNY Repair Yes 2026-01-30
WO-01341025 266d
Critical Billing Ready to Bill GE Healthcare FMI Installation — 2026-01-30
WO-01341027 266d
Critical Billing Ready to Bill AGILENT TECHNOLOGIES (ASP) Repair — 2026-01-30
WO-01341032 266d
Critical Holding On Hold Bellefaire JCB Health Clinic Depot Yes 2026-01-30
WO-01341034 266d
Critical Material Management Awaiting Parts CenterWell (Humana) Repair Yes 2026-01-30
WO-01341035 266d
Critical Coordinators Assigned Sono Bello Parts Sale Yes 2026-01-30
WO-01341041 266d
Critical Coordinators Assigned ELITE INDUSTRIAL SERVICES (IL) Repair Yes 2026-01-30
WO-01341042 266d
Critical Coordinators Assigned Modern Animal Hospital Virtual Tech - Field Repair Yes 2026-01-30
WO-01341045 266d
Critical Material Management Awaiting Parts Conviva Care Solutions (Humana) Virtual Tech - Field Repair Yes 2026-01-30
WO-01341046 266d
Critical Material Management Awaiting Parts Sono Bello Virtual Tech - Field Repair Yes 2026-01-30
WO-01341047 266d
Critical Coordinators Ready for Scheduling PHILIPS HEALTHCARE CSOL Services — 2026-01-30
WO-01341049 266d
Critical Coordinators Scheduled CenterWell (Humana) Virtual Tech - Field Repair Yes 2026-01-30
WO-01341050 266d
Critical Coordinators Assigned Sono Bello Repair Yes 2026-01-30
WO-01340928 266d
Critical Coordinators Scheduled AccuCare Event Medical Preventive Maintenance — 2026-01-30
WO-01340930 266d
Critical Coordinators Scheduled Milford Regional Physician Group Inspection — 2026-01-30
WO-01340931 266d
Critical Coordinators Scheduled MARTINSVILLE RESCUE SQUAD Preventive Maintenance — 2026-01-30
WO-01340932 266d
Critical Coordinators Assigned GCX Medical Upgrade — 2026-01-30
WO-01340935 266d
Critical Coordinators Scheduled TROY FIRE DEPARTMENT Preventive Maintenance — 2026-01-30
WO-01340936 266d
Critical Coordinators Assigned RELIANCE MEDICAL TRANSPORT Preventive Maintenance — 2026-01-30
WO-01340938 266d
Critical Coordinators Scheduled AccuCare Event Medical Preventive Maintenance — 2026-01-30
WO-01340940 266d
Critical Coordinators Scheduled Crossover Health Management Services Inspection — 2026-01-30
WO-01340941 266d
Critical Material Management Awaiting Parts Care Vet Virtual Tech - Field Repair Yes 2026-01-30
WO-01340943 266d
Critical Coordinators Ready for Scheduling MIDMARK Repair Cust 2026-01-30
WO-01340944 266d
Critical Coordinators Scheduled AccuCare Event Medical Preventive Maintenance — 2026-01-30
WO-01340945 266d
Critical Dispatch Production HIGI LLC Installation Yes 2026-01-30
WO-01340946 266d
Critical Billing Billing Review FERNO Parts Sale Yes 2026-01-30
WO-01340947 266d
Critical Coordinators Scheduled PHILIPS HEALTHCARE CSOL Services — 2026-01-30
WO-01340948 266d
Critical Coordinators Scheduled PHILIPS HEALTHCARE CSOL Services — 2026-01-30
WO-01340949 266d
Critical Dispatch Production HIGI LLC Installation Yes 2026-01-30
WO-01340954 266d
Critical Coordinators Reschedule GE HEALTHCARE Repair Yes 2026-01-30
WO-01340957 266d
Critical Coordinators Assigned GE HEALTHCARE Repair — 2026-01-30
WO-01340959 266d
Critical Holding On Hold Oak Street Health SWAPOUT Yes 2026-01-30
WO-01340960 266d
Critical Coordinators Scheduled PHILIPS HEALTHCARE CSOL Services — 2026-01-30
WO-01340961 266d
Critical Coordinators Scheduled PHILIPS HEALTHCARE CSOL Services — 2026-01-30
WO-01340965 266d
Critical Field Work 05-Tech-Off-Site DELAWARE COUNTY EMS OH Preventive Maintenance — 2026-01-30
WO-01340968 266d
Critical Coordinators Assigned BRADNER FIRE DEPARTMENT Preventive Maintenance — 2026-01-30
WO-01340970 266d
Critical Coordinators Scheduled LUMBERTON EMERGENCY SQUAD Preventive Maintenance — 2026-01-30
WO-01340971 266d
Critical Coordinators Scheduled PHILIPS HEALTHCARE FCO — 2026-01-30
WO-01340972 266d
Critical Holding Ready for Release GE Healthcare FMI FCO — 2026-01-30
P50 (10d)
P75 (26d)
P90 (53d)
Normal
Elevated
High
Critical