Suspensions Dashboard

Open work orders compared against completed WO benchmarks — identify aging risk before it impacts your metrics

Total Open WOs
12,104
Median Open Age
303d
Completed median: 10d
Critical (> P90)
12,104
Past 53d — 100%
High Risk (> P75)
0
Past 26d — 0%
Elevated (> P50)
0
Past 10d — 0%
Normal (≤ P50)
0
0%
P75 Benchmark
26d
From 107,591 completed WOs

Where Are Open WOs Stuck?

Current Stage Open WOs Median Age Mean Age Max Age Mean Age vs Benchmarks Critical High Elevated Normal
Coordinators 4,806 327d 429d 1,023d
4,806 0 0 0
Holding 3,712 341d 397d 1,025d
3,712 0 0 0
Dispatch 2,762 264d 281d 624d
2,762 0 0 0
Billing 401 289d 310d 760d
401 0 0 0
Material Management 283 269d 289d 669d
283 0 0 0
Field Work 140 282d 312d 631d
140 0 0 0
P50 (10d)
P75 (26d)
P90 (53d)
12,104 open work orders
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WO # Age ↓ Age vs Benchmarks Risk Stage Status Account Type Parts Created
WO-01318625 324d
Critical Field Work Tech Off Site Marathon Health, LLC Inspection — 2025-12-03
WO-01318633 324d
Critical Coordinators Assigned Infusion for Health Inspection — 2025-12-03
WO-01318634 324d
Critical Coordinators Assigned Infusion for Health Inspection — 2025-12-03
WO-01318636 324d
Critical Coordinators Ready for Scheduling Centurion of Florida Inspection — 2025-12-03
WO-01318640 324d
Critical Billing WO Correction Needed Caldwell County ESD #5 Repair — 2025-12-03
WO-01318649 324d
Critical Coordinators Ready for Scheduling PHILIPS HEALTHCARE CSOL Services — 2025-12-04
WO-01318650 324d
Critical Billing Ready to Bill Oak Street Health Virtual Tech - Drop Shipment Yes 2025-12-04
WO-01318680 324d
Critical Coordinators Scheduled Infusion for Health Inspection — 2025-12-04
WO-01318684 324d
Critical Coordinators Assigned Infusion for Health Inspection — 2025-12-04
WO-01318686 324d
Critical Billing Billing Review PHILIPS HEALTHCARE CSOL Services — 2025-12-04
WO-01318689 324d
Critical Coordinators Assigned Infusion for Health Inspection — 2025-12-04
WO-01318691 324d
Critical Coordinators Assigned Infusion for Health Inspection — 2025-12-04
WO-01318695 324d
Critical Coordinators Assigned Infusion for Health Inspection — 2025-12-04
WO-01318700 324d
Critical Coordinators Scheduled Centurion of Georgia Inspection — 2025-12-04
WO-01318705 324d
Critical Dispatch L2 Screening GE Healthcare FMI Installation — 2025-12-04
WO-01318712 324d
Critical Coordinators Ready for Scheduling PHILIPS HEALTHCARE CSOL Services — 2025-12-04
WO-01318716 324d
Critical Coordinators Ready for Scheduling PHILIPS HEALTHCARE CSOL Services — 2025-12-04
WO-01318725 324d
Critical Material Management Awaiting Parts VillageMD Virtual Tech - Drop Shipment Yes 2025-12-04
WO-01318729 324d
Critical Material Management Awaiting Parts ROSWELL PARK Virtual Tech - Drop Shipment Yes 2025-12-04
WO-01318737 324d
Critical Holding On Hold HSHS Medical Group Inc (Hospital Sisters Health System Medical Group) Depot Yes 2025-12-04
WO-01318741 324d
Critical Holding Ready for Release GE Healthcare FMI Installation — 2025-12-04
WO-01318750 324d
Critical Coordinators Scheduled Valley View Center for Nursing Care and Rehabilitation Inspection — 2025-12-04
WO-01318751 324d
Critical Holding On Hold Oak Street Health SWAPOUT Yes 2025-12-04
WO-01318753 324d
Critical Coordinators Scheduled PHILIPS HEALTHCARE CSOL Services — 2025-12-04
WO-01318754 324d
Critical Coordinators Scheduled PHILIPS HEALTHCARE CSOL Services — 2025-12-04
WO-01318763 324d
Critical Holding On Hold Oak Street Health SWAPOUT Yes 2025-12-04
WO-01318764 324d
Critical Coordinators Scheduled PHILIPS HEALTHCARE CSOL Services — 2025-12-04
WO-01318776 324d
Critical Billing Ready to Bill Oak Street Health SWAPOUT Yes 2025-12-04
WO-01318855 323d
Critical Material Management Awaiting Parts - Customer MOPEC Repair — 2025-12-04
WO-01318794 323d
Critical Coordinators Scheduled PHILIPS HEALTHCARE CSOL Services — 2025-12-04
WO-01318806 323d
Critical Coordinators Assigned AGILENT TECHNOLOGIES (VPD) Overhaul — 2025-12-04
WO-01318807 323d
Critical Coordinators Scheduled PHILIPS HEALTHCARE CSOL Services — 2025-12-04
WO-01318808 323d
Critical Coordinators Scheduled PHILIPS HEALTHCARE CSOL Services — 2025-12-04
WO-01318813 323d
Critical Holding On Hold Oak Street Health SWAPOUT Yes 2025-12-04
WO-01318821 323d
Critical Coordinators Assigned AGILENT TECHNOLOGIES (VPD) Repair — 2025-12-04
WO-01318831 323d
Critical Holding On Hold Oak Street Health SWAPOUT Yes 2025-12-04
WO-01318842 323d
Critical Coordinators Scheduled PHILIPS HEALTHCARE CSOL Services — 2025-12-04
WO-01318862 323d
Critical Coordinators Scheduled PHILIPS HEALTHCARE CSOL Services — 2025-12-04
WO-01318864 323d
Critical Coordinators Scheduled TEXAS HEALTH & HUMAN SERVICES COMMISSION Repair — 2025-12-04
WO-01318865 323d
Critical Coordinators Scheduled TEXAS HEALTH & HUMAN SERVICES COMMISSION Repair — 2025-12-04
WO-01318866 323d
Critical Coordinators Scheduled TEXAS HEALTH & HUMAN SERVICES COMMISSION Repair — 2025-12-04
WO-01318869 323d
Critical Billing Billing Review GE HEALTHCARE Preventive Maintenance — 2025-12-04
WO-01318870 323d
Critical Billing Billing Review GE HEALTHCARE Preventive Maintenance — 2025-12-04
WO-01318872 323d
Critical Billing Billing Review GE HEALTHCARE Preventive Maintenance — 2025-12-04
WO-01318873 323d
Critical Billing Billing Review GE HEALTHCARE Preventive Maintenance — 2025-12-04
WO-01318874 323d
Critical Billing Billing Review GE HEALTHCARE Preventive Maintenance — 2025-12-04
WO-01318875 323d
Critical Billing Billing Review GE HEALTHCARE Preventive Maintenance — 2025-12-04
WO-01318876 323d
Critical Coordinators Reschedule GE HEALTHCARE Preventive Maintenance — 2025-12-04
WO-01318880 323d
Critical Coordinators Reschedule GE HEALTHCARE Preventive Maintenance — 2025-12-04
WO-01318881 323d
Critical Billing Billing Review GE HEALTHCARE Preventive Maintenance — 2025-12-04
P50 (10d)
P75 (26d)
P90 (53d)
Normal
Elevated
High
Critical