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Stale WO Tracker

Surface forgotten work orders by responsible team — staleness, SLA pressure, and stage overstay

Needs Action
12,104
Stale + overdue WOs requiring intervention
Stale 30d+
12,104
100% of open WOs untouched
Past SLA
12,102
Exceeded priority-based target
Total Open
12,104
All open work orders
Avg Last Touch
250d
Days since last modification
Coordinators 4,806
4806 needs action Stale 30d+: 4806 Med. stale: 207d
Specialist Planner Coordinators
Holding 3,712
3712 needs action Stale 30d+: 3712 Med. stale: 208d
Project Mgrs / Account Mgrs
Dispatch 2,762
2762 needs action Stale 30d+: 2762 Med. stale: 195d
Dispatch / L2
Billing 401
401 needs action Stale 30d+: 401 Med. stale: 186d
Billing Team
Materials 283
283 needs action Stale 30d+: 283 Med. stale: 180d
Parts / Procurement
Field Work 140
140 needs action Stale 30d+: 140 Med. stale: 183d
Technician / Field Supervisor
Filtered to Holding (Project Mgrs / Account Mgrs) — Show all teams

Attention Queue

Showing 3,712 of 12,104 open WOs · team: Holding
CSV
WO # Score ↑ Last Touched Stage Time Age Risk Team Status Account Type Vertical Priority Delay Reason Parts
WO-01340080 100 194d 11d 201d Needs Action Holding Ready for Release Accucold Preventive Maintenance Project PSM —
WO-01340083 100 194d 11d 201d Needs Action Holding Ready for Release Accucold Preventive Maintenance Project PSM —
WO-01340089 100 194d 11d 201d Needs Action Holding Ready for Release Accucold Preventive Maintenance Project PSM —
WO-01340094 100 194d 11d 201d Needs Action Holding Ready for Release Accucold Preventive Maintenance Project PSM —
WO-01340096 100 194d 11d 201d Needs Action Holding Ready for Release Accucold Preventive Maintenance Project PSM —
WO-01340097 100 194d 11d 201d Needs Action Holding Ready for Release Accucold Preventive Maintenance Project PSM —
WO-01340099 100 194d 11d 201d Needs Action Holding Ready for Release Accucold Preventive Maintenance Project PSM —
WO-01340103 100 194d 11d 201d Needs Action Holding Ready for Release Accucold Preventive Maintenance Project PSM —
WO-01340104 100 194d 11d 201d Needs Action Holding Ready for Release Accucold Preventive Maintenance Project PSM —
WO-01340106 100 194d 11d 201d Needs Action Holding Ready for Release Accucold Preventive Maintenance Project PSM —
WO-01340107 100 197d 13d 201d Needs Action Holding Ready for Release GE Healthcare FMI FCO FCO PC —
WO-01340109 100 194d 11d 201d Needs Action Holding Ready for Release Accucold Preventive Maintenance Project PSM —
WO-01340111 100 194d 11d 201d Needs Action Holding Ready for Release Accucold Preventive Maintenance Project PSM —
WO-01340112 100 194d 11d 201d Needs Action Holding Ready for Release Accucold Preventive Maintenance Project PSM —
WO-01340113 100 194d 11d 201d Needs Action Holding Ready for Release Accucold Preventive Maintenance Project PSM —
WO-01340114 100 194d 11d 201d Needs Action Holding Ready for Release Accucold Preventive Maintenance Project PSM —
WO-01340117 100 194d 11d 201d Needs Action Holding Ready for Release Accucold Preventive Maintenance Project PSM —
WO-01340118 100 194d 11d 201d Needs Action Holding Ready for Release Accucold Preventive Maintenance Project PC —
WO-01340120 100 194d 11d 201d Needs Action Holding Ready for Release Accucold Preventive Maintenance Project PC —
WO-01340121 100 194d 11d 201d Needs Action Holding Ready for Release Accucold Preventive Maintenance Project PC —
WO-01340123 100 194d 11d 201d Needs Action Holding Ready for Release Accucold Preventive Maintenance Project PSM —
WO-01340128 100 194d 11d 201d Needs Action Holding Ready for Release Accucold Preventive Maintenance Project PSM —
WO-01340130 100 194d 11d 201d Needs Action Holding Ready for Release Accucold Preventive Maintenance Project PSM —
WO-01340132 100 194d 11d 201d Needs Action Holding Ready for Release Accucold Preventive Maintenance Project PSM —
WO-01340134 100 194d 11d 201d Needs Action Holding Ready for Release Accucold Preventive Maintenance Project PSM —
WO-01340136 100 194d 11d 201d Needs Action Holding Ready for Release Accucold Preventive Maintenance Project PSM —
WO-01340137 100 194d 11d 201d Needs Action Holding Ready for Release Accucold Preventive Maintenance Project PSM —
WO-01340140 100 194d 11d 201d Needs Action Holding Ready for Release Accucold Preventive Maintenance Project PSM —
WO-01340148 100 194d 11d 201d Needs Action Holding Ready for Release Accucold Preventive Maintenance Project PSM —
WO-01340151 100 194d 11d 201d Needs Action Holding Ready for Release Accucold Preventive Maintenance Project PSM —
WO-01340153 100 194d 11d 201d Needs Action Holding Ready for Release Accucold Preventive Maintenance Project PSM —
WO-01340154 100 194d 11d 201d Needs Action Holding Ready for Release Accucold Preventive Maintenance Project PSM —
WO-01340157 100 194d 11d 201d Needs Action Holding Ready for Release Accucold Preventive Maintenance Project PSM —
WO-01340158 100 197d 13d 201d Needs Action Holding Ready for Release GE Healthcare FMI FCO FCO PC —
WO-01340160 100 194d 11d 201d Needs Action Holding Ready for Release Accucold Preventive Maintenance Project PSM —
WO-01340163 100 194d 11d 201d Needs Action Holding Ready for Release Accucold Preventive Maintenance Project PSM —
WO-01340164 100 197d 13d 201d Needs Action Holding Ready for Release GE Healthcare FMI FCO FCO PC —
WO-01340169 100 197d 13d 201d Needs Action Holding Ready for Release GE Healthcare FMI FCO FCO PC —
WO-01340171 100 194d 11d 201d Needs Action Holding Ready for Release Accucold Preventive Maintenance Project PSM —
WO-01340172 100 197d 13d 201d Needs Action Holding Ready for Release GE Healthcare FMI FCO FCO PC —
WO-01340173 100 197d 13d 201d Needs Action Holding Ready for Release GE Healthcare FMI FCO FCO PC —
WO-01340176 100 197d 13d 201d Needs Action Holding Ready for Release GE Healthcare FMI FCO FCO PC —
WO-01340245 100 193d 16d 200d Needs Action Holding On Hold Oak Street Health Virtual Tech Healthcare Provider PC —
WO-01340246 100 200d 16d 200d Needs Action Holding Ready for Release GE Healthcare FMI FCO FCO PC —
WO-01340247 100 200d 16d 200d Needs Action Holding Ready for Release GE Healthcare FMI FCO FCO PC —
WO-01340248 100 200d 16d 200d Needs Action Holding Ready for Release GE Healthcare FMI FCO FCO PC —
WO-01340253 100 200d 16d 200d Needs Action Holding Ready for Release GE Healthcare FMI FCO FCO PC —
WO-01340256 100 200d 16d 200d Needs Action Holding Ready for Release GE Healthcare FMI FCO FCO PC —
WO-01340258 100 200d 16d 200d Needs Action Holding Ready for Release GE Healthcare FMI FCO FCO PC —
WO-01340259 100 200d 16d 200d Needs Action Holding Ready for Release GE Healthcare FMI FCO FCO PC —

Why Are WOs Stalling?

Top Stale Accounts

# Account Open WOs Stale 30d+ Avg Stale
1 PHILIPS HEALTHCARE 3,687 3,687 348d
2 GE Healthcare FMI 2,737 2,737 198d
3 HIGI LLC 1,207 1,207 218d
4 GCX Medical 825 825 197d
5 CVS 515 515 243d
6 GE HEALTHCARE 489 489 215d
7 Oak Street Health 243 243 194d
8 MIDMARK 187 187 185d
9 AGILENT TECHNOLOGIES (ASP) 173 173 198d
10 AGILENT TECHNOLOGIES (VPD) 153 153 212d
11 TEXAS MEDICAL SCREENING 144 144 189d
12 AVANTOR SERVICES (FORMERLY VWR CATALYST) 103 103 342d
13 Conviva Care Solutions (Humana) 99 99 192d
14 Modern Animal Hospital 63 63 190d
15 HCA Urgent Care 62 62 205d