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Stale WO Tracker

Surface forgotten work orders by responsible team — staleness, SLA pressure, and stage overstay

Needs Action
12,104
Stale + overdue WOs requiring intervention
Stale 30d+
12,104
100% of open WOs untouched
Past SLA
12,102
Exceeded priority-based target
Total Open
12,104
All open work orders
Avg Last Touch
251d
Days since last modification
Coordinators 4,806
4806 needs action Stale 30d+: 4806 Med. stale: 208d
Specialist Planner Coordinators
Holding 3,712
3712 needs action Stale 30d+: 3712 Med. stale: 209d
Project Mgrs / Account Mgrs
Dispatch 2,762
2762 needs action Stale 30d+: 2762 Med. stale: 196d
Dispatch / L2
Billing 401
401 needs action Stale 30d+: 401 Med. stale: 187d
Billing Team
Materials 283
283 needs action Stale 30d+: 283 Med. stale: 181d
Parts / Procurement
Field Work 140
140 needs action Stale 30d+: 140 Med. stale: 184d
Technician / Field Supervisor
Filtered to Coordinators (Specialist Planner Coordinators) — Show all teams

Attention Queue

Showing 4,806 of 12,104 open WOs · team: Coordinators
CSV
WO # Score ↑ Last Touched Stage Time Age Risk Team Status Account Type Vertical Priority Delay Reason Parts
WO-01350741 100 181d 7d 188d Needs Action Coordinators Assigned HCA Urgent Care Inspection Healthcare Provider PSM —
WO-01350744 100 188d 7d 188d Needs Action Coordinators Scheduled PHILIPS HEALTHCARE Preventive Maintenance FCO PC —
WO-01350745 100 188d 7d 188d Needs Action Coordinators Scheduled PHILIPS HEALTHCARE Preventive Maintenance FCO PC —
WO-01350747 100 188d 7d 188d Needs Action Coordinators Scheduled PHILIPS HEALTHCARE Preventive Maintenance FCO PC —
WO-01350748 100 188d 7d 188d Needs Action Coordinators Scheduled PHILIPS HEALTHCARE Preventive Maintenance FCO PC —
WO-01350749 100 180d 3d 188d Needs Action Coordinators Scheduled Advanced Dermatology and Cosmetic Surgery (ADCS) Virtual Tech - Field Repair Healthcare Provider P3 Parts Wrong Yes
WO-01350751 100 186d 4d 188d Needs Action Coordinators Scheduled AGILENT TECHNOLOGIES (ASP) Preventive Maintenance Lab/Power PC —
WO-01350752 100 181d 2d 188d Needs Action Coordinators Reschedule Sono Bello Virtual Tech - Field Repair Healthcare Provider P3 Yes
WO-01350754 100 182d 2d 188d Needs Action Coordinators Scheduled PHILIPS HEALTHCARE Preventive Maintenance FCO PC —
WO-01350756 100 186d 4d 188d Needs Action Coordinators Scheduled AGILENT TECHNOLOGIES (ASP) Preventive Maintenance Lab/Power PC —
WO-01350759 100 180d 2d 188d Needs Action Coordinators Scheduled PHILIPS HEALTHCARE Repair FCO PC —
WO-01350761 100 187d 7d 188d Needs Action Coordinators Reschedule Oak Street Health SWAPOUT Healthcare Provider PC Yes
WO-01350762 100 186d 4d 188d Needs Action Coordinators Scheduled AGILENT TECHNOLOGIES (ASP) Preventive Maintenance Lab/Power PC —
WO-01350765 100 181d 2d 188d Needs Action Coordinators Scheduled Mars Veterinary Preventive Maintenance Healthcare Provider P7 —
WO-01350775 100 180d 1d 188d Needs Action Coordinators Scheduled CONNEXTCARE FKA Northern Oswego County Health Services Repair Healthcare Provider P5 Yes
WO-01350778 100 188d 7d 188d Needs Action Coordinators Assigned MAPLE HEIGHTS FIRE DEPARTMENT Preventive Maintenance EMS PSM —
WO-01350791 100 188d 7d 188d Needs Action Coordinators Assigned GE HEALTHCARE Preventive Maintenance Bed Services PSM —
WO-01350799 100 188d 7d 188d Needs Action Coordinators Assigned GE HEALTHCARE Preventive Maintenance Bed Services PSM —
WO-01350801 100 182d 3d 188d Needs Action Coordinators Scheduled Oak Street Health Virtual Tech - Field Repair Healthcare Provider P3 Yes
WO-01350802 100 188d 7d 188d Needs Action Coordinators Assigned GE HEALTHCARE Preventive Maintenance Bed Services PSM —
WO-01350803 100 188d 7d 188d Needs Action Coordinators Assigned GE HEALTHCARE Preventive Maintenance Bed Services PSM —
WO-01350822 100 180d 4d 188d Needs Action Coordinators Scheduled MIDMARK Repair Healthcare Provider P4 —
WO-01350825 100 185d 4d 188d Needs Action Coordinators Scheduled Conviva Care Solutions (Humana) Misc. Inspection Healthcare Provider P5 —
WO-01350826 100 188d 7d 188d Needs Action Coordinators Assigned AGILENT TECHNOLOGIES (VPD) Repair Lab/Power PC —
WO-01350828 100 188d 7d 188d Needs Action Coordinators Assigned AGILENT TECHNOLOGIES (VPD) Repair Lab/Power PC —
WO-01350829 100 188d 7d 188d Needs Action Coordinators Assigned AGILENT TECHNOLOGIES (VPD) Repair Lab/Power PC —
WO-01350830 100 188d 7d 188d Needs Action Coordinators Assigned AGILENT TECHNOLOGIES (VPD) Repair Lab/Power PC —
WO-01350831 100 188d 7d 188d Needs Action Coordinators Assigned AGILENT TECHNOLOGIES (VPD) Repair Lab/Power PC —
WO-01350832 100 188d 7d 188d Needs Action Coordinators Assigned AGILENT TECHNOLOGIES (VPD) Repair Lab/Power PC —
WO-01350833 100 186d 4d 188d Needs Action Coordinators Scheduled PHILIPS HEALTHCARE CSOL Services Clinical Education PSM —
WO-01350834 100 188d 7d 188d Needs Action Coordinators Assigned AGILENT TECHNOLOGIES (VPD) Repair Lab/Power PC —
WO-01350835 100 188d 7d 188d Needs Action Coordinators Assigned AGILENT TECHNOLOGIES (VPD) Repair Lab/Power PC —
WO-01350836 100 186d 5d 188d Needs Action Coordinators Scheduled PHILIPS HEALTHCARE CSOL Services Clinical Education PSM —
WO-01350837 100 188d 7d 188d Needs Action Coordinators Assigned AGILENT TECHNOLOGIES (VPD) Repair Lab/Power PC —
WO-01350839 100 185d 7d 188d Needs Action Coordinators Assigned INTERNATIONAL SOS HEALTHCARE SERVICES U.S. - Onshore/Offshore Inspection Healthcare Provider PSM —
WO-01350840 100 185d 5d 188d Needs Action Coordinators Scheduled Oak Street Health Virtual Tech - Field Repair Healthcare Provider P3 Yes
WO-01350841 100 188d 7d 188d Needs Action Coordinators Assigned AGILENT TECHNOLOGIES (VPD) Repair Lab/Power PC —
WO-01350844 100 185d 4d 188d Needs Action Coordinators Scheduled MIDMARK Repair Healthcare Provider P4 Parts Shipping —
WO-01350846 100 187d 6d 188d Needs Action Coordinators Assigned ANDERSON CREEK EMS Preventive Maintenance EMS PSM —
WO-01350849 100 182d 7d 188d Needs Action Coordinators Ready for Scheduling GE Healthcare FMI FCO FCO PC —
WO-01350852 100 188d 7d 188d Needs Action Coordinators Assigned AGILENT TECHNOLOGIES (VPD) Repair Lab/Power PC —
WO-01350857 100 180d 3d 188d Needs Action Coordinators Assigned MIDMARK Repair Healthcare Provider P4 Parts Shipping Cust
WO-01350858 100 188d 6d 188d Needs Action Coordinators Assigned GE HEALTHCARE Preventive Maintenance Bed Services PSM —
WO-01350859 100 188d 6d 188d Needs Action Coordinators Assigned GE HEALTHCARE Preventive Maintenance Bed Services PSM —
WO-01350860 100 186d 5d 188d Needs Action Coordinators Scheduled ShurMed EMS Preventive Maintenance EMS PSM —
WO-01350863 100 187d 6d 188d Needs Action Coordinators Scheduled YesCare Inspection Healthcare Provider PSM —
WO-01350864 100 186d 5d 188d Needs Action Coordinators Scheduled ShurMed EMS Repair EMS P7 —
WO-01350867 100 181d 5d 188d Needs Action Coordinators Scheduled HIGI LLC Repair Kiosk P4 Yes
WO-01350868 100 187d 6d 188d Needs Action Coordinators Scheduled COVETRUS Preventive Maintenance Animal Health PSM Vendor —
WO-01350869 100 188d 7d 188d Needs Action Coordinators Ready for Scheduling Coastal Family Health Center Inspection Healthcare Provider PSM —

Why Are WOs Stalling?

Top Stale Accounts

# Account Open WOs Stale 30d+ Avg Stale
1 PHILIPS HEALTHCARE 3,687 3,687 349d
2 GE Healthcare FMI 2,737 2,737 199d
3 HIGI LLC 1,207 1,207 219d
4 GCX Medical 825 825 198d
5 CVS 515 515 244d
6 GE HEALTHCARE 489 489 216d
7 Oak Street Health 243 243 195d
8 MIDMARK 187 187 186d
9 AGILENT TECHNOLOGIES (ASP) 173 173 199d
10 AGILENT TECHNOLOGIES (VPD) 153 153 213d
11 TEXAS MEDICAL SCREENING 144 144 190d
12 AVANTOR SERVICES (FORMERLY VWR CATALYST) 103 103 342d
13 Conviva Care Solutions (Humana) 99 99 193d
14 Modern Animal Hospital 63 63 191d
15 HCA Urgent Care 62 62 206d