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Stale WO Tracker

Surface forgotten work orders by responsible team — staleness, SLA pressure, and stage overstay

Needs Action
12,104
Stale + overdue WOs requiring intervention
Stale 30d+
12,104
100% of open WOs untouched
Past SLA
12,102
Exceeded priority-based target
Total Open
12,104
All open work orders
Avg Last Touch
251d
Days since last modification
Coordinators 4,806
4806 needs action Stale 30d+: 4806 Med. stale: 208d
Specialist Planner Coordinators
Holding 3,712
3712 needs action Stale 30d+: 3712 Med. stale: 209d
Project Mgrs / Account Mgrs
Dispatch 2,762
2762 needs action Stale 30d+: 2762 Med. stale: 196d
Dispatch / L2
Billing 401
401 needs action Stale 30d+: 401 Med. stale: 187d
Billing Team
Materials 283
283 needs action Stale 30d+: 283 Med. stale: 181d
Parts / Procurement
Field Work 140
140 needs action Stale 30d+: 140 Med. stale: 184d
Technician / Field Supervisor
Filtered to Coordinators (Specialist Planner Coordinators) — Show all teams

Attention Queue

Showing 4,806 of 12,104 open WOs · team: Coordinators
CSV
WO # Score ↑ Last Touched Stage Time Age Risk Team Status Account Type Vertical Priority Delay Reason Parts
WO-01350540 100 181d 2d 189d Needs Action Coordinators Scheduled RALSTON VETERINARY CLINIC Virtual Tech - Field Repair Animal Health P3 —
WO-01350542 100 188d 7d 189d Needs Action Coordinators Assigned MANTUA SHALERSVILLE FIRE DEPARTMENT Preventive Maintenance EMS PSM —
WO-01350544 100 188d 7d 189d Needs Action Coordinators Assigned GE HEALTHCARE Preventive Maintenance Bed Services PSM —
WO-01350546 100 182d 7d 189d Needs Action Coordinators Scheduled MIDMARK Repair Healthcare Provider P4 Parts Backorder —
WO-01350547 100 188d 7d 189d Needs Action Coordinators Assigned LITTLE HOCKING FIRE DEPARTMENT Preventive Maintenance EMS PSM —
WO-01350549 100 181d 8d 189d Needs Action Coordinators Assigned VillageMD Inspection Healthcare Provider PSM —
WO-01350550 100 188d 7d 189d Needs Action Coordinators Assigned GE HEALTHCARE Preventive Maintenance Bed Services PSM —
WO-01350552 100 188d 8d 189d Needs Action Coordinators Ready for Scheduling Alcanza Clinical Research Group Inspection Healthcare Provider PSM —
WO-01350554 100 188d 8d 189d Needs Action Coordinators Ready for Scheduling Alcanza Clinical Research Group Inspection Healthcare Provider PSM —
WO-01350560 100 188d 7d 189d Needs Action Coordinators Assigned GE HEALTHCARE Preventive Maintenance Bed Services PSM —
WO-01350562 100 188d 7d 189d Needs Action Coordinators Assigned GE HEALTHCARE Preventive Maintenance Bed Services PSM —
WO-01350564 100 188d 7d 189d Needs Action Coordinators Assigned GE HEALTHCARE Preventive Maintenance Bed Services PSM —
WO-01350570 100 188d 8d 189d Needs Action Coordinators Ready for Scheduling Brown Surgical Associates (Formally University Surgical Associates ) Inspection Healthcare Provider PSM —
WO-01350572 100 181d 2d 189d Needs Action Coordinators Scheduled Conviva Care Solutions (Humana) Inspection Healthcare Provider PSM —
WO-01350573 100 180d 1d 189d Needs Action Coordinators Assigned CenterWell (Humana) Inspection Healthcare Provider PSM —
WO-01350574 100 188d 8d 189d Needs Action Coordinators Ready for Scheduling YesCare Inspection Healthcare Provider PSM —
WO-01350577 100 188d 8d 189d Needs Action Coordinators Ready for Scheduling YesCare Inspection Healthcare Provider PSM —
WO-01350578 100 183d 7d 189d Needs Action Coordinators Scheduled NEW CREEK VOLUNTEER FIRE DEPARTMENT Inspection EMS PSM —
WO-01350579 100 188d 7d 189d Needs Action Coordinators Assigned CHILDRENS HOSPITAL AKRON Preventive Maintenance EMS PSM —
WO-01350582 100 182d 3d 189d Needs Action Coordinators Assigned Crossover Health Management Services Inspection Healthcare Provider PSM —
WO-01350584 100 188d 7d 189d Needs Action Coordinators Assigned CHILDRENS HOSPITAL AKRON Preventive Maintenance EMS PSM —
WO-01350593 100 189d 7d 189d Needs Action Coordinators Scheduled AccuCare Event Medical Preventive Maintenance Healthcare Provider PSM —
WO-01350597 100 182d 7d 189d Needs Action Coordinators Assigned GE HEALTHCARE Repair Bed Services P5 —
WO-01350598 100 182d 8d 189d Needs Action Coordinators Assigned AGILENT TECHNOLOGIES (VPD) Repair Lab/Power PC —
WO-01350600 100 180d 1d 189d Needs Action Coordinators Assigned MIDMARK Repair Healthcare Provider P4 Parts Shipping —
WO-01350602 100 189d 8d 189d Needs Action Coordinators Assigned AGILENT TECHNOLOGIES (VPD) Repair Lab/Power PC —
WO-01350605 100 180d 5d 189d Needs Action Coordinators Scheduled MIDMARK Repair Healthcare Provider P4 Parts Shipping Cust
WO-01350606 100 188d 8d 189d Needs Action Coordinators Ready for Scheduling CNY PSYCHIATRIC CENTER Inspection Healthcare Provider PSM —
WO-01350616 100 189d 8d 189d Needs Action Coordinators Assigned AGILENT TECHNOLOGIES (VPD) Repair Lab/Power PC —
WO-01350620 100 189d 8d 189d Needs Action Coordinators Assigned AGILENT TECHNOLOGIES (VPD) Repair Lab/Power PC —
WO-01350621 100 182d 8d 189d Needs Action Coordinators Assigned AGILENT TECHNOLOGIES (VPD) Repair Lab/Power PC —
WO-01350626 100 189d 8d 189d Needs Action Coordinators Assigned AGILENT TECHNOLOGIES (VPD) Repair Lab/Power PC —
WO-01350627 100 181d 8d 189d Needs Action Coordinators Ready for Scheduling PHILIPS HEALTHCARE CSOL Services Clinical Education PSM —
WO-01350628 100 182d 3d 189d Needs Action Coordinators Scheduled Advanced Dermatology and Cosmetic Surgery (ADCS) Virtual Tech - Field Repair Healthcare Provider P3 —
WO-01350629 100 181d 5d 189d Needs Action Coordinators Scheduled CAPE FEAR EYE ASSOCIATES Evaluation Healthcare Provider P7 —
WO-01350632 100 181d 3d 189d Needs Action Coordinators Scheduled CAPE FEAR EYE ASSOCIATES Preventive Maintenance Healthcare Provider P7 Yes
WO-01350639 100 181d 5d 189d Needs Action Coordinators Scheduled CAPE FEAR EYE ASSOCIATES Preventive Maintenance Healthcare Provider P7 Yes
WO-01350641 100 189d 7d 189d Needs Action Coordinators Assigned AGILENT TECHNOLOGIES (VPD) Repair Lab/Power PC —
WO-01350648 100 189d 7d 189d Needs Action Coordinators Assigned AGILENT TECHNOLOGIES (VPD) Repair Lab/Power PC —
WO-01350655 100 188d 7d 189d Needs Action Coordinators Scheduled PHILIPS HEALTHCARE CSOL Services Clinical Education PSM —
WO-01350670 100 189d 7d 189d Needs Action Coordinators Ready for Scheduling PHILIPS HEALTHCARE CSOL Services Clinical Education PSM —
WO-01350727 100 181d 2d 189d Needs Action Coordinators Scheduled Mars Veterinary Preventive Maintenance Healthcare Provider PSM Yes
WO-01350729 100 188d 7d 189d Needs Action Coordinators Scheduled PHILIPS HEALTHCARE CSOL Services Clinical Education PSM —
WO-01350730 100 181d 7d 189d Needs Action Coordinators Ready for Scheduling PHILIPS HEALTHCARE CSOL Services Clinical Education PSM —
WO-01350731 100 186d 7d 189d Needs Action Coordinators Ready for Scheduling PHILIPS HEALTHCARE CSOL Services Clinical Education PSM —
WO-01350732 100 186d 7d 189d Needs Action Coordinators Ready for Scheduling PHILIPS HEALTHCARE CSOL Services Clinical Education PSM —
WO-01350733 100 186d 7d 189d Needs Action Coordinators Ready for Scheduling PHILIPS HEALTHCARE CSOL Services Clinical Education PSM —
WO-01350734 100 186d 7d 189d Needs Action Coordinators Ready for Scheduling PHILIPS HEALTHCARE CSOL Services Clinical Education PSM —
WO-01350735 100 186d 7d 189d Needs Action Coordinators Ready for Scheduling PHILIPS HEALTHCARE CSOL Services Clinical Education PSM —
WO-01350739 100 188d 7d 188d Needs Action Coordinators Assigned HCA Urgent Care Inspection Healthcare Provider PSM —

Why Are WOs Stalling?

Top Stale Accounts

# Account Open WOs Stale 30d+ Avg Stale
1 PHILIPS HEALTHCARE 3,687 3,687 349d
2 GE Healthcare FMI 2,737 2,737 198d
3 HIGI LLC 1,207 1,207 218d
4 GCX Medical 825 825 198d
5 CVS 515 515 244d
6 GE HEALTHCARE 489 489 216d
7 Oak Street Health 243 243 195d
8 MIDMARK 187 187 186d
9 AGILENT TECHNOLOGIES (ASP) 173 173 199d
10 AGILENT TECHNOLOGIES (VPD) 153 153 213d
11 TEXAS MEDICAL SCREENING 144 144 190d
12 AVANTOR SERVICES (FORMERLY VWR CATALYST) 103 103 342d
13 Conviva Care Solutions (Humana) 99 99 193d
14 Modern Animal Hospital 63 63 191d
15 HCA Urgent Care 62 62 206d