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Stale WO Tracker

Surface forgotten work orders by responsible team — staleness, SLA pressure, and stage overstay

Needs Action
12,104
Stale + overdue WOs requiring intervention
Stale 30d+
12,104
100% of open WOs untouched
Past SLA
12,102
Exceeded priority-based target
Total Open
12,104
All open work orders
Avg Last Touch
250d
Days since last modification
Coordinators 4,806
4806 needs action Stale 30d+: 4806 Med. stale: 207d
Specialist Planner Coordinators
Holding 3,712
3712 needs action Stale 30d+: 3712 Med. stale: 208d
Project Mgrs / Account Mgrs
Dispatch 2,762
2762 needs action Stale 30d+: 2762 Med. stale: 195d
Dispatch / L2
Billing 401
401 needs action Stale 30d+: 401 Med. stale: 186d
Billing Team
Materials 283
283 needs action Stale 30d+: 283 Med. stale: 180d
Parts / Procurement
Field Work 140
140 needs action Stale 30d+: 140 Med. stale: 182d
Technician / Field Supervisor
Filtered to Coordinators (Specialist Planner Coordinators) — Show all teams

Attention Queue

Showing 4,806 of 12,104 open WOs · team: Coordinators
CSV
WO # Score ↓ Last Touched Stage Time Age Risk Team Status Account Type Vertical Priority Delay Reason Parts
WO-01326669 100 235d 47d 244d Needs Action Coordinators Ready for Scheduling GE Healthcare FMI FCO FCO PC —
WO-01326670 100 235d 47d 244d Needs Action Coordinators Ready for Scheduling GE Healthcare FMI FCO FCO PC —
WO-01326671 100 235d 47d 244d Needs Action Coordinators Ready for Scheduling GE Healthcare FMI FCO FCO PC —
WO-01326672 100 235d 47d 244d Needs Action Coordinators Ready for Scheduling GE Healthcare FMI FCO FCO PC —
WO-01326684 100 181d 47d 243d Needs Action Coordinators Assigned GE HEALTHCARE Preventive Maintenance Bed Services PSM —
WO-01326703 100 243d 47d 243d Needs Action Coordinators Assigned Vera Whole Health Inspection Healthcare Provider PSM —
WO-01326714 100 222d 46d 243d Needs Action Coordinators Scheduled PHILIPS HEALTHCARE CSOL Services Clinical Education PSM —
WO-01326725 100 206d 20d 243d Needs Action Coordinators Ready for Scheduling PHILIPS HEALTHCARE FCO FCO PC —
WO-01326752 100 186d 30d 243d Needs Action Coordinators Ready for Scheduling GE Healthcare FMI FCO FCO PC Vendor —
WO-01326754 100 186d 30d 243d Needs Action Coordinators Ready for Scheduling GE Healthcare FMI FCO FCO PC Vendor —
WO-01326755 100 186d 30d 243d Needs Action Coordinators Ready for Scheduling GE Healthcare FMI FCO FCO PC Vendor —
WO-01326756 100 186d 30d 243d Needs Action Coordinators Ready for Scheduling GE Healthcare FMI FCO FCO PC Vendor —
WO-01326757 100 186d 30d 243d Needs Action Coordinators Ready for Scheduling GE Healthcare FMI FCO FCO PC Vendor —
WO-01326758 100 186d 30d 243d Needs Action Coordinators Ready for Scheduling GE Healthcare FMI FCO FCO PC Vendor —
WO-01326759 100 186d 30d 243d Needs Action Coordinators Ready for Scheduling GE Healthcare FMI FCO FCO PC Vendor —
WO-01326761 100 186d 30d 243d Needs Action Coordinators Ready for Scheduling GE Healthcare FMI FCO FCO PC Vendor —
WO-01326762 100 186d 30d 243d Needs Action Coordinators Ready for Scheduling GE Healthcare FMI FCO FCO PC Vendor —
WO-01326763 100 186d 30d 243d Needs Action Coordinators Ready for Scheduling GE Healthcare FMI FCO FCO PC Vendor —
WO-01326764 100 186d 30d 243d Needs Action Coordinators Ready for Scheduling GE Healthcare FMI FCO FCO PC Vendor —
WO-01326765 100 186d 30d 243d Needs Action Coordinators Ready for Scheduling GE Healthcare FMI FCO FCO PC Vendor —
WO-01326767 100 186d 30d 243d Needs Action Coordinators Ready for Scheduling GE Healthcare FMI FCO FCO PC Vendor —
WO-01326768 100 186d 30d 243d Needs Action Coordinators Ready for Scheduling GE Healthcare FMI FCO FCO PC Vendor —
WO-01326769 100 186d 30d 243d Needs Action Coordinators Ready for Scheduling GE Healthcare FMI FCO FCO PC Vendor —
WO-01326771 100 229d 47d 243d Needs Action Coordinators Ready for Scheduling PHILIPS HEALTHCARE CSOL Services Clinical Education PSM —
WO-01326772 100 229d 47d 243d Needs Action Coordinators Ready for Scheduling PHILIPS HEALTHCARE CSOL Services Clinical Education PSM —
WO-01326822 100 229d 47d 243d Needs Action Coordinators Ready for Scheduling PHILIPS HEALTHCARE CSOL Services Clinical Education PSM —
WO-01326826 100 179d 31d 243d Needs Action Coordinators Scheduled PHILIPS HEALTHCARE CSOL Services Clinical Education PSM —
WO-01326827 100 180d 47d 243d Needs Action Coordinators Ready for Scheduling PHILIPS HEALTHCARE CSOL Services Clinical Education PSM —
WO-01326830 100 180d 45d 243d Needs Action Coordinators Scheduled PHILIPS HEALTHCARE CSOL Services Clinical Education PSM —
WO-01326832 100 180d 45d 243d Needs Action Coordinators Scheduled PHILIPS HEALTHCARE CSOL Services Clinical Education PSM —
WO-01326833 100 180d 21d 243d Needs Action Coordinators Scheduled PHILIPS HEALTHCARE CSOL Services Clinical Education PSM —
WO-01326836 100 229d 47d 243d Needs Action Coordinators Ready for Scheduling PHILIPS HEALTHCARE CSOL Services Clinical Education PSM —
WO-01326837 100 215d 42d 243d Needs Action Coordinators Scheduled PHILIPS HEALTHCARE CSOL Services Clinical Education PSM —
WO-01326838 100 229d 47d 243d Needs Action Coordinators Ready for Scheduling PHILIPS HEALTHCARE CSOL Services Clinical Education PSM —
WO-01326840 100 229d 47d 243d Needs Action Coordinators Ready for Scheduling PHILIPS HEALTHCARE CSOL Services Clinical Education PSM —
WO-01326845 100 212d 24d 243d Needs Action Coordinators Scheduled PHILIPS HEALTHCARE CSOL Services Clinical Education PSM —
WO-01326872 100 201d 39d 243d Needs Action Coordinators Scheduled PHILIPS HEALTHCARE Preventive Maintenance FCO PC —
WO-01326873 100 201d 39d 243d Needs Action Coordinators Scheduled PHILIPS HEALTHCARE Preventive Maintenance FCO PC —
WO-01326874 100 201d 39d 243d Needs Action Coordinators Scheduled PHILIPS HEALTHCARE Preventive Maintenance FCO PC —
WO-01326935 100 187d 7d 242d Needs Action Coordinators Reschedule GE HEALTHCARE Repair Bed Services P5 Parts Shipping Yes
WO-01326975 100 180d 46d 242d Needs Action Coordinators Assigned VillageMD Inspection Healthcare Provider PSM —
WO-01326981 100 242d 46d 242d Needs Action Coordinators Assigned Vera Whole Health Inspection Healthcare Provider PSM —
WO-01326994 100 187d 6d 242d Needs Action Coordinators Scheduled PHMC - Public Health Management Corporation Inspection Healthcare Provider PSM —
WO-01326999 100 230d 46d 242d Needs Action Coordinators Assigned MT. VERNON FIRE DEPARTMENT Preventive Maintenance EMS PSM —
WO-01327000 100 230d 46d 242d Needs Action Coordinators Assigned MT. VERNON FIRE DEPARTMENT Preventive Maintenance EMS PSM —
WO-01327006 100 230d 38d 242d Needs Action Coordinators Scheduled CATARACT CENTER - ADIRONDACKS Calibration Healthcare Provider PSM —
WO-01327047 100 184d 4d 242d Needs Action Coordinators Scheduled MIDMARK Installation Healthcare Provider PC —
WO-01327120 100 184d 20d 241d Needs Action Coordinators Scheduled ANDERSON COUNTY DEPARTMENT OF PUBLIC SAFETY Preventive Maintenance EMS PSM —
WO-01327125 100 236d 42d 241d Needs Action Coordinators Assigned CenterWell (Humana) Inspection Healthcare Provider PSM —
WO-01327126 100 188d 10d 241d Needs Action Coordinators Reschedule VillageMD Inspection Healthcare Provider PSM —

Why Are WOs Stalling?

Top Stale Accounts

# Account Open WOs Stale 30d+ Avg Stale
1 PHILIPS HEALTHCARE 3,687 3,687 348d
2 GE Healthcare FMI 2,737 2,737 197d
3 HIGI LLC 1,207 1,207 217d
4 GCX Medical 825 825 197d
5 CVS 515 515 243d
6 GE HEALTHCARE 489 489 215d
7 Oak Street Health 243 243 194d
8 MIDMARK 187 187 184d
9 AGILENT TECHNOLOGIES (ASP) 173 173 198d
10 AGILENT TECHNOLOGIES (VPD) 153 153 211d
11 TEXAS MEDICAL SCREENING 144 144 189d
12 AVANTOR SERVICES (FORMERLY VWR CATALYST) 103 103 341d
13 Conviva Care Solutions (Humana) 99 99 191d
14 Modern Animal Hospital 63 63 190d
15 HCA Urgent Care 62 62 204d