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Stale WO Tracker

Surface forgotten work orders by responsible team — staleness, SLA pressure, and stage overstay

Needs Action
12,104
Stale + overdue WOs requiring intervention
Stale 30d+
12,104
100% of open WOs untouched
Past SLA
12,102
Exceeded priority-based target
Total Open
12,104
All open work orders
Avg Last Touch
318d
Days since last modification
Coordinators 4,806
4806 needs action Stale 30d+: 4806 Med. stale: 275d
Specialist Planner Coordinators
Holding 3,712
3712 needs action Stale 30d+: 3712 Med. stale: 276d
Project Mgrs / Account Mgrs
Dispatch 2,762
2762 needs action Stale 30d+: 2762 Med. stale: 263d
Dispatch / L2
Billing 401
401 needs action Stale 30d+: 401 Med. stale: 254d
Billing Team
Materials 283
283 needs action Stale 30d+: 283 Med. stale: 248d
Parts / Procurement
Field Work 140
140 needs action Stale 30d+: 140 Med. stale: 250d
Technician / Field Supervisor
Filtered to Coordinators (Specialist Planner Coordinators) — Show all teams

Attention Queue

Showing 4,806 of 12,104 open WOs · team: Coordinators
CSV
WO # Score ↓ Last Touched Stage Time Age Risk Team Status Account Type Vertical Priority Delay Reason Parts
WO-01327129 100 248d 2d 309d Needs Action Coordinators Scheduled The Cigna Group Inspection Healthcare Provider PSM —
WO-01327166 100 309d 45d 309d Needs Action Coordinators Assigned AGILENT TECHNOLOGIES (VPD) Overhaul Lab/Power PSM —
WO-01327167 100 309d 45d 309d Needs Action Coordinators Assigned AGILENT TECHNOLOGIES (VPD) Overhaul Lab/Power PSM —
WO-01327170 100 297d 45d 309d Needs Action Coordinators Ready for Scheduling PHILIPS HEALTHCARE CSOL Services Clinical Education PSM —
WO-01327172 100 260d 34d 309d Needs Action Coordinators Scheduled PHILIPS HEALTHCARE CSOL Services Clinical Education PSM —
WO-01327178 100 303d 42d 309d Needs Action Coordinators Assigned GE Healthcare FMI FCO FCO PC —
WO-01327191 100 303d 42d 309d Needs Action Coordinators Assigned GE Healthcare FMI FCO FCO PC —
WO-01327196 100 249d 46d 309d Needs Action Coordinators Scheduled Johnson & Johnson EHW Inspection Healthcare Provider PSM —
WO-01327199 100 303d 42d 309d Needs Action Coordinators Assigned GE Healthcare FMI FCO FCO PC —
WO-01327216 100 252d 18d 309d Needs Action Coordinators Reschedule GE HEALTHCARE Repair Bed Services P5 Yes
WO-01327218 100 303d 42d 309d Needs Action Coordinators Assigned GE Healthcare FMI FCO FCO PC —
WO-01327219 100 303d 42d 309d Needs Action Coordinators Assigned GE Healthcare FMI FCO FCO PC —
WO-01327238 100 303d 42d 309d Needs Action Coordinators Assigned GE Healthcare FMI FCO FCO PC —
WO-01327294 100 247d 34d 309d Needs Action Coordinators Reschedule EZ WAY Repair Bed Services P7 —
WO-01327352 100 248d 1d 308d Needs Action Coordinators Scheduled Conviva Care Solutions (Humana) Inspection Healthcare Provider PSM —
WO-01327353 100 248d 8d 308d Needs Action Coordinators Scheduled FMBCNC, LLC Inspection Healthcare Provider PSM —
WO-01327354 100 256d 11d 308d Needs Action Coordinators Scheduled VillageMD Inspection Healthcare Provider PSM —
WO-01327363 100 255d 44d 308d Needs Action Coordinators Ready for Scheduling PHILIPS HEALTHCARE FCO FCO PC —
WO-01327374 100 289d 31d 308d Needs Action Coordinators Scheduled AGILENT TECHNOLOGIES (ASP) Preventive Maintenance Lab/Power PC —
WO-01327375 100 289d 31d 308d Needs Action Coordinators Scheduled AGILENT TECHNOLOGIES (ASP) EOQ Lab/Power PC —
WO-01327404 100 290d 44d 308d Needs Action Coordinators Assigned AGILENT TECHNOLOGIES (VPD) Repair Lab/Power PC —
WO-01327422 100 248d 44d 308d Needs Action Coordinators Assigned PHILIPS HEALTHCARE Repair FCO PC Customer Schedule —
WO-01327423 100 248d 44d 308d Needs Action Coordinators Assigned PHILIPS HEALTHCARE Repair FCO PC Customer Schedule —
WO-01327424 100 290d 43d 308d Needs Action Coordinators Scheduled PHILIPS HEALTHCARE CSOL Services Clinical Education PSM —
WO-01327426 100 290d 43d 308d Needs Action Coordinators Scheduled PHILIPS HEALTHCARE CSOL Services Clinical Education PSM —
WO-01327427 100 290d 43d 308d Needs Action Coordinators Scheduled PHILIPS HEALTHCARE CSOL Services Clinical Education PSM —
WO-01327429 100 290d 43d 308d Needs Action Coordinators Scheduled PHILIPS HEALTHCARE CSOL Services Clinical Education PSM —
WO-01327458 100 276d 42d 308d Needs Action Coordinators Scheduled PHILIPS HEALTHCARE Preventive Maintenance FCO PC Customer Schedule —
WO-01327460 100 261d 12d 308d Needs Action Coordinators Scheduled MIDMARK Repair Healthcare Provider P4 Parts Shipping —
WO-01327470 100 252d 43d 308d Needs Action Coordinators Scheduled PHILIPS HEALTHCARE CSOL Services Clinical Education PSM —
WO-01327471 100 252d 43d 308d Needs Action Coordinators Scheduled PHILIPS HEALTHCARE CSOL Services Clinical Education PSM —
WO-01327474 100 253d 43d 308d Needs Action Coordinators Scheduled PHILIPS HEALTHCARE CSOL Services Clinical Education PSM —
WO-01327475 100 290d 43d 308d Needs Action Coordinators Scheduled PHILIPS HEALTHCARE CSOL Services Clinical Education PSM —
WO-01327478 100 290d 43d 308d Needs Action Coordinators Scheduled PHILIPS HEALTHCARE CSOL Services Clinical Education PSM —
WO-01327497 100 291d 42d 308d Needs Action Coordinators Assigned GE Healthcare FMI FCO FCO PC —
WO-01327501 100 291d 42d 308d Needs Action Coordinators Assigned GE Healthcare FMI FCO FCO PC —
WO-01327503 100 291d 42d 308d Needs Action Coordinators Assigned GE Healthcare FMI FCO FCO PC —
WO-01327506 100 291d 42d 308d Needs Action Coordinators Assigned GE Healthcare FMI FCO FCO PC —
WO-01327510 100 291d 42d 308d Needs Action Coordinators Assigned GE Healthcare FMI FCO FCO PC —
WO-01327512 100 291d 42d 308d Needs Action Coordinators Assigned GE Healthcare FMI FCO FCO PC —
WO-01327513 100 291d 42d 308d Needs Action Coordinators Assigned GE Healthcare FMI FCO FCO PC —
WO-01327515 100 291d 42d 308d Needs Action Coordinators Assigned GE Healthcare FMI FCO FCO PC —
WO-01327521 100 291d 42d 308d Needs Action Coordinators Assigned GE Healthcare FMI FCO FCO PC —
WO-01327529 100 290d 39d 308d Needs Action Coordinators Scheduled PHILIPS HEALTHCARE CSOL Services Clinical Education PSM —
WO-01327533 100 290d 39d 308d Needs Action Coordinators Scheduled PHILIPS HEALTHCARE CSOL Services Clinical Education PSM —
WO-01327535 100 290d 39d 308d Needs Action Coordinators Scheduled PHILIPS HEALTHCARE CSOL Services Clinical Education PSM —
WO-01327537 100 281d 37d 308d Needs Action Coordinators Scheduled PHILIPS HEALTHCARE CSOL Services Clinical Education PSM —
WO-01327558 100 248d 42d 305d Needs Action Coordinators Assigned Sono Bello Inspection Healthcare Provider PSM —
WO-01327560 100 263d 43d 305d Needs Action Coordinators Assigned NORA Philadelphia Preventive Maintenance EMS PSM —
WO-01327562 100 253d 9d 305d Needs Action Coordinators Scheduled FMBCNC, LLC Inspection Healthcare Provider PSM —

Why Are WOs Stalling?

Top Stale Accounts

# Account Open WOs Stale 30d+ Avg Stale
1 PHILIPS HEALTHCARE 3,687 3,687 416d
2 GE Healthcare FMI 2,737 2,737 265d
3 HIGI LLC 1,207 1,207 285d
4 GCX Medical 825 825 265d
5 CVS 515 515 311d
6 GE HEALTHCARE 489 489 283d
7 Oak Street Health 243 243 262d
8 MIDMARK 187 187 252d
9 AGILENT TECHNOLOGIES (ASP) 173 173 266d
10 AGILENT TECHNOLOGIES (VPD) 153 153 279d
11 TEXAS MEDICAL SCREENING 144 144 257d
12 AVANTOR SERVICES (FORMERLY VWR CATALYST) 103 103 409d
13 Conviva Care Solutions (Humana) 99 99 259d
14 Modern Animal Hospital 63 63 258d
15 HCA Urgent Care 62 62 272d