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Stale WO Tracker

Surface forgotten work orders by responsible team — staleness, SLA pressure, and stage overstay

Needs Action
12,104
Stale + overdue WOs requiring intervention
Stale 30d+
12,104
100% of open WOs untouched
Past SLA
12,102
Exceeded priority-based target
Total Open
12,104
All open work orders
Avg Last Touch
250d
Days since last modification
Coordinators 4,806
4806 needs action Stale 30d+: 4806 Med. stale: 207d
Specialist Planner Coordinators
Holding 3,712
3712 needs action Stale 30d+: 3712 Med. stale: 208d
Project Mgrs / Account Mgrs
Dispatch 2,762
2762 needs action Stale 30d+: 2762 Med. stale: 195d
Dispatch / L2
Billing 401
401 needs action Stale 30d+: 401 Med. stale: 186d
Billing Team
Materials 283
283 needs action Stale 30d+: 283 Med. stale: 180d
Parts / Procurement
Field Work 140
140 needs action Stale 30d+: 140 Med. stale: 183d
Technician / Field Supervisor
Filtered to Coordinators (Specialist Planner Coordinators) — Show all teams

Attention Queue

Showing 4,806 of 12,104 open WOs · team: Coordinators
CSV
WO # Score ↓ Last Touched Stage Time Age Risk Team Status Account Type Vertical Priority Delay Reason Parts
WO-01327129 100 180d 2d 241d Needs Action Coordinators Scheduled The Cigna Group Inspection Healthcare Provider PSM —
WO-01327166 100 241d 45d 241d Needs Action Coordinators Assigned AGILENT TECHNOLOGIES (VPD) Overhaul Lab/Power PSM —
WO-01327167 100 241d 45d 241d Needs Action Coordinators Assigned AGILENT TECHNOLOGIES (VPD) Overhaul Lab/Power PSM —
WO-01327170 100 229d 45d 241d Needs Action Coordinators Ready for Scheduling PHILIPS HEALTHCARE CSOL Services Clinical Education PSM —
WO-01327172 100 192d 34d 241d Needs Action Coordinators Scheduled PHILIPS HEALTHCARE CSOL Services Clinical Education PSM —
WO-01327178 100 235d 42d 241d Needs Action Coordinators Assigned GE Healthcare FMI FCO FCO PC —
WO-01327191 100 235d 42d 241d Needs Action Coordinators Assigned GE Healthcare FMI FCO FCO PC —
WO-01327196 100 181d 46d 241d Needs Action Coordinators Scheduled Johnson & Johnson EHW Inspection Healthcare Provider PSM —
WO-01327199 100 235d 42d 241d Needs Action Coordinators Assigned GE Healthcare FMI FCO FCO PC —
WO-01327216 100 184d 18d 241d Needs Action Coordinators Reschedule GE HEALTHCARE Repair Bed Services P5 Yes
WO-01327218 100 235d 42d 241d Needs Action Coordinators Assigned GE Healthcare FMI FCO FCO PC —
WO-01327219 100 235d 42d 241d Needs Action Coordinators Assigned GE Healthcare FMI FCO FCO PC —
WO-01327238 100 235d 42d 241d Needs Action Coordinators Assigned GE Healthcare FMI FCO FCO PC —
WO-01327294 100 179d 34d 241d Needs Action Coordinators Reschedule EZ WAY Repair Bed Services P7 —
WO-01327352 100 180d 1d 240d Needs Action Coordinators Scheduled Conviva Care Solutions (Humana) Inspection Healthcare Provider PSM —
WO-01327353 100 180d 8d 240d Needs Action Coordinators Scheduled FMBCNC, LLC Inspection Healthcare Provider PSM —
WO-01327354 100 188d 11d 240d Needs Action Coordinators Scheduled VillageMD Inspection Healthcare Provider PSM —
WO-01327363 100 187d 44d 240d Needs Action Coordinators Ready for Scheduling PHILIPS HEALTHCARE FCO FCO PC —
WO-01327374 100 221d 31d 240d Needs Action Coordinators Scheduled AGILENT TECHNOLOGIES (ASP) Preventive Maintenance Lab/Power PC —
WO-01327375 100 221d 31d 240d Needs Action Coordinators Scheduled AGILENT TECHNOLOGIES (ASP) EOQ Lab/Power PC —
WO-01327404 100 222d 44d 240d Needs Action Coordinators Assigned AGILENT TECHNOLOGIES (VPD) Repair Lab/Power PC —
WO-01327422 100 180d 44d 240d Needs Action Coordinators Assigned PHILIPS HEALTHCARE Repair FCO PC Customer Schedule —
WO-01327423 100 180d 44d 240d Needs Action Coordinators Assigned PHILIPS HEALTHCARE Repair FCO PC Customer Schedule —
WO-01327424 100 222d 43d 240d Needs Action Coordinators Scheduled PHILIPS HEALTHCARE CSOL Services Clinical Education PSM —
WO-01327426 100 222d 43d 240d Needs Action Coordinators Scheduled PHILIPS HEALTHCARE CSOL Services Clinical Education PSM —
WO-01327427 100 222d 43d 240d Needs Action Coordinators Scheduled PHILIPS HEALTHCARE CSOL Services Clinical Education PSM —
WO-01327429 100 222d 43d 240d Needs Action Coordinators Scheduled PHILIPS HEALTHCARE CSOL Services Clinical Education PSM —
WO-01327458 100 208d 42d 240d Needs Action Coordinators Scheduled PHILIPS HEALTHCARE Preventive Maintenance FCO PC Customer Schedule —
WO-01327460 100 193d 12d 240d Needs Action Coordinators Scheduled MIDMARK Repair Healthcare Provider P4 Parts Shipping —
WO-01327470 100 184d 43d 240d Needs Action Coordinators Scheduled PHILIPS HEALTHCARE CSOL Services Clinical Education PSM —
WO-01327471 100 184d 43d 240d Needs Action Coordinators Scheduled PHILIPS HEALTHCARE CSOL Services Clinical Education PSM —
WO-01327474 100 185d 43d 240d Needs Action Coordinators Scheduled PHILIPS HEALTHCARE CSOL Services Clinical Education PSM —
WO-01327475 100 222d 43d 240d Needs Action Coordinators Scheduled PHILIPS HEALTHCARE CSOL Services Clinical Education PSM —
WO-01327478 100 222d 43d 240d Needs Action Coordinators Scheduled PHILIPS HEALTHCARE CSOL Services Clinical Education PSM —
WO-01327497 100 223d 42d 240d Needs Action Coordinators Assigned GE Healthcare FMI FCO FCO PC —
WO-01327501 100 223d 42d 240d Needs Action Coordinators Assigned GE Healthcare FMI FCO FCO PC —
WO-01327503 100 223d 42d 240d Needs Action Coordinators Assigned GE Healthcare FMI FCO FCO PC —
WO-01327506 100 223d 42d 240d Needs Action Coordinators Assigned GE Healthcare FMI FCO FCO PC —
WO-01327510 100 223d 42d 240d Needs Action Coordinators Assigned GE Healthcare FMI FCO FCO PC —
WO-01327512 100 223d 42d 240d Needs Action Coordinators Assigned GE Healthcare FMI FCO FCO PC —
WO-01327513 100 223d 42d 240d Needs Action Coordinators Assigned GE Healthcare FMI FCO FCO PC —
WO-01327515 100 223d 42d 240d Needs Action Coordinators Assigned GE Healthcare FMI FCO FCO PC —
WO-01327521 100 223d 42d 240d Needs Action Coordinators Assigned GE Healthcare FMI FCO FCO PC —
WO-01327529 100 222d 39d 240d Needs Action Coordinators Scheduled PHILIPS HEALTHCARE CSOL Services Clinical Education PSM —
WO-01327533 100 222d 39d 240d Needs Action Coordinators Scheduled PHILIPS HEALTHCARE CSOL Services Clinical Education PSM —
WO-01327535 100 222d 39d 240d Needs Action Coordinators Scheduled PHILIPS HEALTHCARE CSOL Services Clinical Education PSM —
WO-01327537 100 213d 37d 240d Needs Action Coordinators Scheduled PHILIPS HEALTHCARE CSOL Services Clinical Education PSM —
WO-01327558 100 180d 42d 237d Needs Action Coordinators Assigned Sono Bello Inspection Healthcare Provider PSM —
WO-01327560 100 195d 43d 237d Needs Action Coordinators Assigned NORA Philadelphia Preventive Maintenance EMS PSM —
WO-01327562 100 185d 9d 237d Needs Action Coordinators Scheduled FMBCNC, LLC Inspection Healthcare Provider PSM —

Why Are WOs Stalling?

Top Stale Accounts

# Account Open WOs Stale 30d+ Avg Stale
1 PHILIPS HEALTHCARE 3,687 3,687 348d
2 GE Healthcare FMI 2,737 2,737 197d
3 HIGI LLC 1,207 1,207 217d
4 GCX Medical 825 825 197d
5 CVS 515 515 243d
6 GE HEALTHCARE 489 489 215d
7 Oak Street Health 243 243 194d
8 MIDMARK 187 187 185d
9 AGILENT TECHNOLOGIES (ASP) 173 173 198d
10 AGILENT TECHNOLOGIES (VPD) 153 153 211d
11 TEXAS MEDICAL SCREENING 144 144 189d
12 AVANTOR SERVICES (FORMERLY VWR CATALYST) 103 103 341d
13 Conviva Care Solutions (Humana) 99 99 192d
14 Modern Animal Hospital 63 63 190d
15 HCA Urgent Care 62 62 204d