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Stale WO Tracker

Surface forgotten work orders by responsible team — staleness, SLA pressure, and stage overstay

Needs Action
12,104
Stale + overdue WOs requiring intervention
Stale 30d+
12,104
100% of open WOs untouched
Past SLA
12,102
Exceeded priority-based target
Total Open
12,104
All open work orders
Avg Last Touch
318d
Days since last modification
Coordinators 4,806
4806 needs action Stale 30d+: 4806 Med. stale: 275d
Specialist Planner Coordinators
Holding 3,712
3712 needs action Stale 30d+: 3712 Med. stale: 275d
Project Mgrs / Account Mgrs
Dispatch 2,762
2762 needs action Stale 30d+: 2762 Med. stale: 263d
Dispatch / L2
Billing 401
401 needs action Stale 30d+: 401 Med. stale: 254d
Billing Team
Materials 283
283 needs action Stale 30d+: 283 Med. stale: 248d
Parts / Procurement
Field Work 140
140 needs action Stale 30d+: 140 Med. stale: 250d
Technician / Field Supervisor
Filtered to Coordinators (Specialist Planner Coordinators) — Show all teams

Attention Queue

Showing 4,806 of 12,104 open WOs · team: Coordinators
CSV
WO # Score ↓ Last Touched Stage Time Age Risk Team Status Account Type Vertical Priority Delay Reason Parts
WO-01325225 100 247d 0d 315d Needs Action Coordinators Scheduled Modern Animal Hospital Preventive Maintenance Animal Health PSM —
WO-01325241 100 270d 18d 315d Needs Action Coordinators Scheduled ABSOLUTE CARE OF ENDICOTT Inspection Healthcare Provider PSM —
WO-01325276 100 248d 3d 315d Needs Action Coordinators Reschedule GE Healthcare FMI FCO FCO PC Yes
WO-01325277 100 248d 3d 315d Needs Action Coordinators Reschedule GE Healthcare FMI FCO FCO PC Yes
WO-01325278 100 247d 1d 315d Needs Action Coordinators Scheduled GE Healthcare FMI FCO FCO PC Yes
WO-01325279 100 248d 3d 315d Needs Action Coordinators Reschedule GE Healthcare FMI FCO FCO PC Yes
WO-01325280 100 247d 1d 315d Needs Action Coordinators Scheduled GE Healthcare FMI FCO FCO PC Yes
WO-01325270 100 254d 6d 315d Needs Action Coordinators Ready for Scheduling GE Healthcare FMI FCO FCO PC —
WO-01325271 100 254d 6d 315d Needs Action Coordinators Ready for Scheduling GE Healthcare FMI FCO FCO PC —
WO-01325273 100 260d 18d 315d Needs Action Coordinators Ready for Scheduling GE Healthcare FMI FCO FCO PC —
WO-01325274 100 253d 5d 315d Needs Action Coordinators Assigned GE Healthcare FMI FCO FCO PC —
WO-01325281 100 248d 3d 315d Needs Action Coordinators Reschedule GE Healthcare FMI FCO FCO PC Yes
WO-01325282 100 248d 3d 315d Needs Action Coordinators Reschedule GE Healthcare FMI FCO FCO PC Yes
WO-01325287 100 254d 5d 315d Needs Action Coordinators Ready for Scheduling GE Healthcare FMI FCO FCO PC —
WO-01325288 100 254d 5d 315d Needs Action Coordinators Ready for Scheduling GE Healthcare FMI FCO FCO PC —
WO-01325308 100 248d 2d 315d Needs Action Coordinators Scheduled GE Healthcare FMI FCO FCO PC —
WO-01325325 100 247d 2d 315d Needs Action Coordinators Scheduled GE Healthcare FMI FCO FCO PC Technical Complex —
WO-01325326 100 247d 2d 315d Needs Action Coordinators Scheduled GE Healthcare FMI FCO FCO PC Technical Complex —
WO-01325328 100 249d 3d 315d Needs Action Coordinators Scheduled GE Healthcare FMI FCO FCO PC —
WO-01325329 100 249d 3d 315d Needs Action Coordinators Scheduled GE Healthcare FMI FCO FCO PC —
WO-01325330 100 249d 3d 315d Needs Action Coordinators Scheduled GE Healthcare FMI FCO FCO PC —
WO-01325331 100 247d 0d 315d Needs Action Coordinators Scheduled GE Healthcare FMI FCO FCO PC —
WO-01325332 100 247d 1d 315d Needs Action Coordinators Ready for Scheduling GE Healthcare FMI FCO FCO PC —
WO-01325333 100 247d 1d 315d Needs Action Coordinators Ready for Scheduling GE Healthcare FMI FCO FCO PC —
WO-01325365 100 249d 3d 315d Needs Action Coordinators Reschedule GE Healthcare FMI FCO FCO PC —
WO-01325353 100 252d 4d 315d Needs Action Coordinators Ready for Scheduling GE Healthcare FMI FCO FCO PC —
WO-01325359 100 248d 2d 315d Needs Action Coordinators Scheduled GE Healthcare FMI FCO FCO PC —
WO-01325361 100 249d 7d 315d Needs Action Coordinators Scheduled GE Healthcare FMI FCO FCO PC —
WO-01325371 100 247d 6d 315d Needs Action Coordinators Scheduled GE Healthcare FMI FCO FCO PC Yes
WO-01325380 100 262d 25d 315d Needs Action Coordinators Ready for Scheduling GE Healthcare FMI FCO FCO PC —
WO-01325389 100 266d 15d 315d Needs Action Coordinators Scheduled GE Healthcare FMI FCO FCO PC —
WO-01325390 100 249d 10d 315d Needs Action Coordinators Assigned GE Healthcare FMI FCO FCO PC —
WO-01326507 100 254d 10d 312d Needs Action Coordinators Reschedule GE HEALTHCARE Repair Bed Services P5 Yes
WO-01326513 100 260d 48d 312d Needs Action Coordinators Assigned PHILIPS HEALTHCARE Repair FCO PC —
WO-01326521 100 247d 2d 312d Needs Action Coordinators Scheduled JAWONIO Repair EMS P7 Vendor Yes
WO-01326529 100 309d 45d 312d Needs Action Coordinators Scheduled Lincoln Urgent Care Inspection Healthcare Provider PSM —
WO-01326533 100 247d 2d 312d Needs Action Coordinators Scheduled AGILENT TECHNOLOGIES (CROSSLAB) Preventive Maintenance Lab/Power PC Parts Wrong —
WO-01326535 100 247d 2d 312d Needs Action Coordinators Scheduled AGILENT TECHNOLOGIES (CROSSLAB) Preventive Maintenance Lab/Power PC Parts Wrong —
WO-01326537 100 247d 2d 312d Needs Action Coordinators Scheduled AGILENT TECHNOLOGIES (CROSSLAB) Preventive Maintenance Lab/Power PC Parts Wrong —
WO-01326538 100 267d 48d 312d Needs Action Coordinators Ready for Scheduling PHILIPS HEALTHCARE FCO FCO PC —
WO-01326564 100 253d 5d 312d Needs Action Coordinators Reschedule AGILENT TECHNOLOGIES (ASP) Preventive Maintenance Lab/Power PC Customer Schedule —
WO-01326567 100 299d 38d 312d Needs Action Coordinators Scheduled AGILENT TECHNOLOGIES (ASP) Preventive Maintenance Lab/Power PC —
WO-01326568 100 247d 7d 312d Needs Action Coordinators Scheduled WEST ORANGE FIRE DEPARTMENT Repair EMS P7 Parts Wrong Cust
WO-01326570 100 299d 38d 312d Needs Action Coordinators Scheduled AGILENT TECHNOLOGIES (ASP) Preventive Maintenance Lab/Power PC —
WO-01326608 100 275d 37d 312d Needs Action Coordinators Scheduled PHILIPS HEALTHCARE Preventive Maintenance FCO PC —
WO-01326615 100 275d 37d 312d Needs Action Coordinators Scheduled PHILIPS HEALTHCARE Preventive Maintenance FCO PC —
WO-01326629 100 259d 9d 312d Needs Action Coordinators Ready for Scheduling GE Healthcare FMI FCO FCO PC —
WO-01326631 100 259d 9d 312d Needs Action Coordinators Ready for Scheduling GE Healthcare FMI FCO FCO PC —
WO-01326632 100 259d 9d 312d Needs Action Coordinators Ready for Scheduling GE Healthcare FMI FCO FCO PC —
WO-01326633 100 254d 6d 312d Needs Action Coordinators Ready for Scheduling GE Healthcare FMI FCO FCO PC —

Why Are WOs Stalling?

Top Stale Accounts

# Account Open WOs Stale 30d+ Avg Stale
1 PHILIPS HEALTHCARE 3,687 3,687 416d
2 GE Healthcare FMI 2,737 2,737 265d
3 HIGI LLC 1,207 1,207 285d
4 GCX Medical 825 825 265d
5 CVS 515 515 311d
6 GE HEALTHCARE 489 489 283d
7 Oak Street Health 243 243 262d
8 MIDMARK 187 187 252d
9 AGILENT TECHNOLOGIES (ASP) 173 173 266d
10 AGILENT TECHNOLOGIES (VPD) 153 153 279d
11 TEXAS MEDICAL SCREENING 144 144 257d
12 AVANTOR SERVICES (FORMERLY VWR CATALYST) 103 103 409d
13 Conviva Care Solutions (Humana) 99 99 259d
14 Modern Animal Hospital 63 63 258d
15 HCA Urgent Care 62 62 272d