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Stale WO Tracker

Surface forgotten work orders by responsible team — staleness, SLA pressure, and stage overstay

Needs Action
12,104
Stale + overdue WOs requiring intervention
Stale 30d+
12,104
100% of open WOs untouched
Past SLA
12,102
Exceeded priority-based target
Total Open
12,104
All open work orders
Avg Last Touch
250d
Days since last modification
Coordinators 4,806
4806 needs action Stale 30d+: 4806 Med. stale: 207d
Specialist Planner Coordinators
Holding 3,712
3712 needs action Stale 30d+: 3712 Med. stale: 208d
Project Mgrs / Account Mgrs
Dispatch 2,762
2762 needs action Stale 30d+: 2762 Med. stale: 195d
Dispatch / L2
Billing 401
401 needs action Stale 30d+: 401 Med. stale: 186d
Billing Team
Materials 283
283 needs action Stale 30d+: 283 Med. stale: 180d
Parts / Procurement
Field Work 140
140 needs action Stale 30d+: 140 Med. stale: 182d
Technician / Field Supervisor
Filtered to Coordinators (Specialist Planner Coordinators) — Show all teams

Attention Queue

Showing 4,806 of 12,104 open WOs · team: Coordinators
CSV
WO # Score ↓ Last Touched Stage Time Age Risk Team Status Account Type Vertical Priority Delay Reason Parts
WO-01325225 100 179d 0d 247d Needs Action Coordinators Scheduled Modern Animal Hospital Preventive Maintenance Animal Health PSM —
WO-01325241 100 202d 18d 247d Needs Action Coordinators Scheduled ABSOLUTE CARE OF ENDICOTT Inspection Healthcare Provider PSM —
WO-01325276 100 180d 3d 247d Needs Action Coordinators Reschedule GE Healthcare FMI FCO FCO PC Yes
WO-01325277 100 180d 3d 247d Needs Action Coordinators Reschedule GE Healthcare FMI FCO FCO PC Yes
WO-01325278 100 179d 1d 247d Needs Action Coordinators Scheduled GE Healthcare FMI FCO FCO PC Yes
WO-01325279 100 180d 3d 247d Needs Action Coordinators Reschedule GE Healthcare FMI FCO FCO PC Yes
WO-01325280 100 179d 1d 247d Needs Action Coordinators Scheduled GE Healthcare FMI FCO FCO PC Yes
WO-01325270 100 186d 6d 247d Needs Action Coordinators Ready for Scheduling GE Healthcare FMI FCO FCO PC —
WO-01325271 100 186d 6d 247d Needs Action Coordinators Ready for Scheduling GE Healthcare FMI FCO FCO PC —
WO-01325273 100 192d 18d 247d Needs Action Coordinators Ready for Scheduling GE Healthcare FMI FCO FCO PC —
WO-01325274 100 185d 5d 247d Needs Action Coordinators Assigned GE Healthcare FMI FCO FCO PC —
WO-01325281 100 180d 3d 247d Needs Action Coordinators Reschedule GE Healthcare FMI FCO FCO PC Yes
WO-01325282 100 180d 3d 247d Needs Action Coordinators Reschedule GE Healthcare FMI FCO FCO PC Yes
WO-01325287 100 186d 5d 247d Needs Action Coordinators Ready for Scheduling GE Healthcare FMI FCO FCO PC —
WO-01325288 100 186d 5d 247d Needs Action Coordinators Ready for Scheduling GE Healthcare FMI FCO FCO PC —
WO-01325308 100 180d 2d 247d Needs Action Coordinators Scheduled GE Healthcare FMI FCO FCO PC —
WO-01325325 100 179d 2d 247d Needs Action Coordinators Scheduled GE Healthcare FMI FCO FCO PC Technical Complex —
WO-01325326 100 179d 2d 247d Needs Action Coordinators Scheduled GE Healthcare FMI FCO FCO PC Technical Complex —
WO-01325328 100 181d 3d 247d Needs Action Coordinators Scheduled GE Healthcare FMI FCO FCO PC —
WO-01325329 100 181d 3d 247d Needs Action Coordinators Scheduled GE Healthcare FMI FCO FCO PC —
WO-01325330 100 181d 3d 247d Needs Action Coordinators Scheduled GE Healthcare FMI FCO FCO PC —
WO-01325331 100 179d 0d 247d Needs Action Coordinators Scheduled GE Healthcare FMI FCO FCO PC —
WO-01325332 100 179d 1d 247d Needs Action Coordinators Ready for Scheduling GE Healthcare FMI FCO FCO PC —
WO-01325333 100 179d 1d 247d Needs Action Coordinators Ready for Scheduling GE Healthcare FMI FCO FCO PC —
WO-01325365 100 181d 3d 247d Needs Action Coordinators Reschedule GE Healthcare FMI FCO FCO PC —
WO-01325353 100 184d 4d 247d Needs Action Coordinators Ready for Scheduling GE Healthcare FMI FCO FCO PC —
WO-01325359 100 180d 2d 247d Needs Action Coordinators Scheduled GE Healthcare FMI FCO FCO PC —
WO-01325361 100 181d 7d 247d Needs Action Coordinators Scheduled GE Healthcare FMI FCO FCO PC —
WO-01325371 100 179d 6d 247d Needs Action Coordinators Scheduled GE Healthcare FMI FCO FCO PC Yes
WO-01325380 100 194d 25d 247d Needs Action Coordinators Ready for Scheduling GE Healthcare FMI FCO FCO PC —
WO-01325389 100 198d 15d 247d Needs Action Coordinators Scheduled GE Healthcare FMI FCO FCO PC —
WO-01325390 100 181d 10d 247d Needs Action Coordinators Assigned GE Healthcare FMI FCO FCO PC —
WO-01326507 100 186d 10d 244d Needs Action Coordinators Reschedule GE HEALTHCARE Repair Bed Services P5 Yes
WO-01326513 100 192d 48d 244d Needs Action Coordinators Assigned PHILIPS HEALTHCARE Repair FCO PC —
WO-01326521 100 179d 2d 244d Needs Action Coordinators Scheduled JAWONIO Repair EMS P7 Vendor Yes
WO-01326529 100 241d 45d 244d Needs Action Coordinators Scheduled Lincoln Urgent Care Inspection Healthcare Provider PSM —
WO-01326533 100 179d 2d 244d Needs Action Coordinators Scheduled AGILENT TECHNOLOGIES (CROSSLAB) Preventive Maintenance Lab/Power PC Parts Wrong —
WO-01326535 100 179d 2d 244d Needs Action Coordinators Scheduled AGILENT TECHNOLOGIES (CROSSLAB) Preventive Maintenance Lab/Power PC Parts Wrong —
WO-01326537 100 179d 2d 244d Needs Action Coordinators Scheduled AGILENT TECHNOLOGIES (CROSSLAB) Preventive Maintenance Lab/Power PC Parts Wrong —
WO-01326538 100 199d 48d 244d Needs Action Coordinators Ready for Scheduling PHILIPS HEALTHCARE FCO FCO PC —
WO-01326564 100 185d 5d 244d Needs Action Coordinators Reschedule AGILENT TECHNOLOGIES (ASP) Preventive Maintenance Lab/Power PC Customer Schedule —
WO-01326567 100 231d 38d 244d Needs Action Coordinators Scheduled AGILENT TECHNOLOGIES (ASP) Preventive Maintenance Lab/Power PC —
WO-01326568 100 179d 7d 244d Needs Action Coordinators Scheduled WEST ORANGE FIRE DEPARTMENT Repair EMS P7 Parts Wrong Cust
WO-01326570 100 231d 38d 244d Needs Action Coordinators Scheduled AGILENT TECHNOLOGIES (ASP) Preventive Maintenance Lab/Power PC —
WO-01326608 100 208d 37d 244d Needs Action Coordinators Scheduled PHILIPS HEALTHCARE Preventive Maintenance FCO PC —
WO-01326615 100 208d 37d 244d Needs Action Coordinators Scheduled PHILIPS HEALTHCARE Preventive Maintenance FCO PC —
WO-01326629 100 191d 9d 244d Needs Action Coordinators Ready for Scheduling GE Healthcare FMI FCO FCO PC —
WO-01326631 100 191d 9d 244d Needs Action Coordinators Ready for Scheduling GE Healthcare FMI FCO FCO PC —
WO-01326632 100 191d 9d 244d Needs Action Coordinators Ready for Scheduling GE Healthcare FMI FCO FCO PC —
WO-01326633 100 186d 6d 244d Needs Action Coordinators Ready for Scheduling GE Healthcare FMI FCO FCO PC —

Why Are WOs Stalling?

Top Stale Accounts

# Account Open WOs Stale 30d+ Avg Stale
1 PHILIPS HEALTHCARE 3,687 3,687 348d
2 GE Healthcare FMI 2,737 2,737 197d
3 HIGI LLC 1,207 1,207 217d
4 GCX Medical 825 825 197d
5 CVS 515 515 243d
6 GE HEALTHCARE 489 489 215d
7 Oak Street Health 243 243 194d
8 MIDMARK 187 187 184d
9 AGILENT TECHNOLOGIES (ASP) 173 173 198d
10 AGILENT TECHNOLOGIES (VPD) 153 153 211d
11 TEXAS MEDICAL SCREENING 144 144 189d
12 AVANTOR SERVICES (FORMERLY VWR CATALYST) 103 103 341d
13 Conviva Care Solutions (Humana) 99 99 191d
14 Modern Animal Hospital 63 63 190d
15 HCA Urgent Care 62 62 204d