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Open work orders compared against completed WO benchmarks — identify aging risk before it impacts your metrics

Total Open WOs
12,104
Median Open Age
232d
Completed median: 10d
Critical (> P90)
12,104
Past 53d — 100%
High Risk (> P75)
0
Past 26d — 0%
Elevated (> P50)
0
Past 10d — 0%
Normal (≤ P50)
0
0%
P75 Benchmark
26d
From 107,591 completed WOs

Where Are Open WOs Stuck?

Current Stage Open WOs Median Age Mean Age Max Age Mean Age vs Benchmarks Critical High Elevated Normal
Coordinators 4,806 255d 358d 952d
4,806 0 0 0
Holding 3,712 270d 326d 954d
3,712 0 0 0
Dispatch 2,762 193d 210d 553d
2,762 0 0 0
Billing 401 218d 239d 689d
401 0 0 0
Material Management 283 197d 218d 598d
283 0 0 0
Field Work 140 210d 241d 560d
140 0 0 0
P50 (10d)
P75 (26d)
P90 (53d)
12,104 open work orders
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WO # Age ↑ Age vs Benchmarks Risk Stage Status Account Type Parts Created
WO-01352552 177d
Critical Coordinators Scheduled MIDMARK Repair — 2026-02-18
WO-01352553 177d
Critical Coordinators Assigned Oak Street Health Inspection — 2026-02-18
WO-01352554 177d
Critical Coordinators Ready for Scheduling Mass General Brigham Community Physicians Inspection — 2026-02-18
WO-01352555 177d
Critical Coordinators Assigned TWINSBURG FIRE DEPARTMENT Evaluation — 2026-02-18
WO-01352556 177d
Critical Coordinators Ready for Scheduling Oak Street Health Inspection — 2026-02-18
WO-01352558 177d
Critical Coordinators Ready for Scheduling Conviva Care Solutions (Humana) Virtual Tech - Field Repair — 2026-02-18
WO-01352559 177d
Critical Coordinators Ready for Scheduling CARVER EMS Preventive Maintenance — 2026-02-18
WO-01352560 177d
Critical Holding Ready for Release PHILIPS HEALTHCARE Preventive Maintenance — 2026-02-18
WO-01352561 177d
Critical Holding Ready for Release PHILIPS HEALTHCARE Preventive Maintenance — 2026-02-18
WO-01352562 177d
Critical Holding Ready for Release PHILIPS HEALTHCARE Preventive Maintenance — 2026-02-18
WO-01352563 177d
Critical Holding Ready for Release PHILIPS HEALTHCARE Preventive Maintenance — 2026-02-18
WO-01352564 177d
Critical Coordinators Ready for Scheduling Cornell Scott - Hill Health Center Conneticut Misc. Inspection — 2026-02-18
WO-01352565 177d
Critical Holding Ready for Release PHILIPS HEALTHCARE Preventive Maintenance — 2026-02-18
WO-01352566 177d
Critical Holding Ready for Release PHILIPS HEALTHCARE Preventive Maintenance — 2026-02-18
WO-01352567 177d
Critical Coordinators Scheduled PHILIPS HEALTHCARE Preventive Maintenance — 2026-02-18
WO-01352568 177d
Critical Coordinators Assigned AGILENT TECHNOLOGIES (VPD) Repair — 2026-02-18
WO-01352569 177d
Critical Coordinators Assigned CENTRAL BUCKS AMBULANCE & RESCUE UNIT Repair Yes 2026-02-18
WO-01352570 177d
Critical Coordinators Assigned GCX Medical Upgrade — 2026-02-18
WO-01352571 177d
Critical Coordinators Assigned AGILENT TECHNOLOGIES (VPD) Repair — 2026-02-18
WO-01352572 177d
Critical Coordinators Ready for Scheduling MIDMARK Repair — 2026-02-18
WO-01352573 177d
Critical Coordinators Assigned AGILENT TECHNOLOGIES (VPD) Repair — 2026-02-18
WO-01352574 177d
Critical Coordinators Scheduled PHILIPS HEALTHCARE CSOL Services — 2026-02-18
WO-01352575 177d
Critical Material Management Awaiting Parts HIGI LLC Repair Yes 2026-02-18
WO-01352576 177d
Critical Coordinators Scheduled PHILIPS HEALTHCARE CSOL Orientation — 2026-02-18
WO-01352577 177d
Critical Coordinators Assigned AGILENT TECHNOLOGIES (VPD) Repair — 2026-02-18
WO-01352578 177d
Critical Coordinators Scheduled GE Healthcare FMI FCO — 2026-02-18
WO-01352579 177d
Critical Coordinators Assigned AGILENT TECHNOLOGIES (VPD) Repair — 2026-02-18
WO-01352580 177d
Critical Coordinators Scheduled GE Healthcare FMI FCO — 2026-02-18
WO-01352581 177d
Critical Material Management Awaiting Parts AGILENT TECHNOLOGIES (VPD-FIELD) Overhaul — 2026-02-18
WO-01352582 177d
Critical Coordinators Assigned AGILENT TECHNOLOGIES (VPD) Repair — 2026-02-18
WO-01352583 177d
Critical Coordinators Assigned AGILENT TECHNOLOGIES (VPD) Repair — 2026-02-18
WO-01352584 177d
Critical Coordinators Scheduled PHILIPS HEALTHCARE CSOL Services — 2026-02-18
WO-01352585 177d
Critical Coordinators Assigned AGILENT TECHNOLOGIES (VPD) Repair — 2026-02-18
WO-01352586 177d
Critical Coordinators Assigned WILLOUGHBY FIRE DEPARTMENT Evaluation — 2026-02-18
WO-01352587 177d
Critical Coordinators Ready for Scheduling EASTHILL FAMILY MEDICINE Misc. Inspection — 2026-02-18
WO-01352588 177d
Critical Coordinators Assigned AGILENT TECHNOLOGIES (VPD) Repair — 2026-02-18
WO-01352589 177d
Critical Coordinators Assigned AGILENT TECHNOLOGIES (VPD) Repair — 2026-02-18
WO-01352590 177d
Critical Coordinators Assigned GE HEALTHCARE Preventive Maintenance — 2026-02-18
WO-01352591 177d
Critical Material Management Awaiting Parts PM Pediatrics Urgent Care Depot Yes 2026-02-18
WO-01352592 177d
Critical Material Management Awaiting Parts Conviva Care Solutions (Humana) Virtual Tech - Field Repair Yes 2026-02-18
WO-01352593 177d
Critical Coordinators Assigned CENTRAL BUCKS AMBULANCE & RESCUE UNIT Repair Yes 2026-02-18
WO-01352594 177d
Critical Dispatch L2 Screening PLANNED PARENTHOOD OF GREATER NEW YORK Repair — 2026-02-18
WO-01352595 177d
Critical Material Management Awaiting Parts Conviva Care Solutions (Humana) Virtual Tech - Drop Shipment Yes 2026-02-18
WO-01352596 177d
Critical Coordinators Reschedule PM Pediatrics Urgent Care Depot Yes 2026-02-18
WO-01352597 177d
Critical Material Management Awaiting Parts Conviva Care Solutions (Humana) Virtual Tech - Field Repair Yes 2026-02-18
WO-01352598 177d
Critical Material Management Awaiting Parts Wellpath LLC Parts Sale Yes 2026-02-18
WO-01352488 177d
Critical Coordinators Assigned STOW FIRE DEPARTMENT Repair Yes 2026-02-18
WO-01352489 177d
Critical Holding Ready for Release PHILIPS HEALTHCARE FCO — 2026-02-18
WO-01352492 177d
Critical Holding Ready for Release PHILIPS HEALTHCARE FCO — 2026-02-18
WO-01352494 177d
Critical Field Work Tech On Site DeForte Dentistry Depot - Dental — 2026-02-18
P50 (10d)
P75 (26d)
P90 (53d)
Normal
Elevated
High
Critical