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Open work orders compared against completed WO benchmarks — identify aging risk before it impacts your metrics

Total Open WOs
12,104
Median Open Age
301d
Completed median: 10d
Critical (> P90)
12,104
Past 53d — 100%
High Risk (> P75)
0
Past 26d — 0%
Elevated (> P50)
0
Past 10d — 0%
Normal (≤ P50)
0
0%
P75 Benchmark
26d
From 107,591 completed WOs

Where Are Open WOs Stuck?

Current Stage Open WOs Median Age Mean Age Max Age Mean Age vs Benchmarks Critical High Elevated Normal
Coordinators 4,806 324d 427d 1,021d
4,806 0 0 0
Holding 3,712 339d 395d 1,023d
3,712 0 0 0
Dispatch 2,762 262d 279d 622d
2,762 0 0 0
Billing 401 287d 308d 758d
401 0 0 0
Material Management 283 266d 287d 667d
283 0 0 0
Field Work 140 279d 310d 629d
140 0 0 0
P50 (10d)
P75 (26d)
P90 (53d)
12,104 open work orders
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WO # Age ↑ Age vs Benchmarks Risk Stage Status Account Type Parts Created
WO-01352592 246d
Critical Material Management Awaiting Parts Conviva Care Solutions (Humana) Virtual Tech - Field Repair Yes 2026-02-18
WO-01352593 246d
Critical Coordinators Assigned CENTRAL BUCKS AMBULANCE & RESCUE UNIT Repair Yes 2026-02-18
WO-01352594 246d
Critical Dispatch L2 Screening PLANNED PARENTHOOD OF GREATER NEW YORK Repair — 2026-02-18
WO-01352595 246d
Critical Material Management Awaiting Parts Conviva Care Solutions (Humana) Virtual Tech - Drop Shipment Yes 2026-02-18
WO-01352596 246d
Critical Coordinators Reschedule PM Pediatrics Urgent Care Depot Yes 2026-02-18
WO-01352597 246d
Critical Material Management Awaiting Parts Conviva Care Solutions (Humana) Virtual Tech - Field Repair Yes 2026-02-18
WO-01352598 246d
Critical Material Management Awaiting Parts Wellpath LLC Parts Sale Yes 2026-02-18
WO-01352599 246d
Critical Coordinators Ready for Scheduling MIDMARK Repair — 2026-02-18
WO-01352600 246d
Critical Coordinators Ready for Scheduling MIDMARK Repair — 2026-02-18
WO-01352601 246d
Critical Material Management Awaiting Parts - Customer MIDMARK Repair — 2026-02-18
WO-01352604 246d
Critical Material Management Awaiting Parts Conviva Care Solutions (Humana) Virtual Tech - Field Repair Yes 2026-02-18
WO-01352605 246d
Critical Material Management Awaiting Parts Conviva Care Solutions (Humana) Virtual Tech - Drop Shipment Yes 2026-02-18
WO-01352606 246d
Critical Material Management Awaiting Parts Conviva Care Solutions (Humana) Virtual Tech - Field Repair Yes 2026-02-18
WO-01352607 246d
Critical Material Management Awaiting Parts AGILENT TECHNOLOGIES (VPD-FIELD) Preventive Maintenance — 2026-02-18
WO-01352608 246d
Critical Coordinators Assigned GE HEALTHCARE Preventive Maintenance — 2026-02-18
WO-01352609 246d
Critical Coordinators Assigned GE HEALTHCARE Preventive Maintenance — 2026-02-18
WO-01352611 246d
Critical Coordinators Assigned GE HEALTHCARE Repair — 2026-02-18
WO-01352612 246d
Critical Coordinators Assigned GE HEALTHCARE Repair — 2026-02-18
WO-01352613 246d
Critical Material Management Awaiting Parts Conviva Care Solutions (Humana) Virtual Tech - Field Repair Yes 2026-02-18
WO-01352505 246d
Critical Coordinators Scheduled PHILIPS HEALTHCARE Preventive Maintenance — 2026-02-18
WO-01352506 246d
Critical Coordinators Ready for Scheduling PHILIPS HEALTHCARE FCO — 2026-02-18
WO-01352507 246d
Critical Holding Ready for Release PHILIPS HEALTHCARE Preventive Maintenance — 2026-02-18
WO-01352508 246d
Critical Coordinators Scheduled PHILIPS HEALTHCARE Preventive Maintenance — 2026-02-18
WO-01352509 246d
Critical Holding Ready for Release PHILIPS HEALTHCARE Preventive Maintenance — 2026-02-18
WO-01352510 246d
Critical Dispatch Entered GE Healthcare FMI FCO — 2026-02-18
WO-01352511 246d
Critical Coordinators Assigned MIDMARK Repair — 2026-02-18
WO-01352512 246d
Critical Holding Ready for Release PHILIPS HEALTHCARE Preventive Maintenance — 2026-02-18
WO-01352513 246d
Critical Holding Ready for Release PHILIPS HEALTHCARE Preventive Maintenance — 2026-02-18
WO-01352514 246d
Critical Dispatch Entered GE Healthcare FMI FCO — 2026-02-18
WO-01352515 246d
Critical Holding Ready for Release PHILIPS HEALTHCARE Preventive Maintenance — 2026-02-18
WO-01352516 246d
Critical Field Work Incomplete PHILIPS HEALTHCARE Preventive Maintenance — 2026-02-18
WO-01352517 246d
Critical Holding Ready for Release PHILIPS HEALTHCARE Preventive Maintenance — 2026-02-18
WO-01352518 246d
Critical Holding Ready for Release PHILIPS HEALTHCARE Preventive Maintenance — 2026-02-18
WO-01352519 246d
Critical Field Work Incomplete PHILIPS HEALTHCARE Preventive Maintenance — 2026-02-18
WO-01352520 246d
Critical Holding Ready for Release PHILIPS HEALTHCARE Preventive Maintenance — 2026-02-18
WO-01352521 246d
Critical Coordinators Ready for Scheduling MOPEC Repair Cust 2026-02-18
WO-01352522 246d
Critical Holding Ready for Release PHILIPS HEALTHCARE Preventive Maintenance — 2026-02-18
WO-01352523 246d
Critical Coordinators Scheduled PHILIPS HEALTHCARE CSOL Services — 2026-02-18
WO-01352524 246d
Critical Holding Ready for Release PHILIPS HEALTHCARE Preventive Maintenance — 2026-02-18
WO-01352525 246d
Critical Dispatch Entered GE Healthcare FMI FCO — 2026-02-18
WO-01352526 246d
Critical Dispatch Entered PHILIPS HEALTHCARE Preventive Maintenance — 2026-02-18
WO-01352527 246d
Critical Coordinators Scheduled PHILIPS HEALTHCARE Preventive Maintenance — 2026-02-18
WO-01352528 246d
Critical Coordinators Ready for Scheduling ROBERT WOOD JOHNSON BARNABAS HEALTH Preventive Maintenance — 2026-02-18
WO-01352529 246d
Critical Coordinators Scheduled PHILIPS HEALTHCARE Preventive Maintenance — 2026-02-18
WO-01352530 246d
Critical Holding Ready for Release PHILIPS HEALTHCARE Preventive Maintenance — 2026-02-18
WO-01352531 246d
Critical Holding Ready for Release PHILIPS HEALTHCARE Preventive Maintenance — 2026-02-18
WO-01352532 246d
Critical Holding Ready for Release PHILIPS HEALTHCARE Preventive Maintenance — 2026-02-18
WO-01352533 246d
Critical Holding Ready for Release PHILIPS HEALTHCARE Preventive Maintenance — 2026-02-18
WO-01352534 246d
Critical Dispatch Entered GE Healthcare FMI FCO — 2026-02-18
WO-01352535 246d
Critical Dispatch Entered GE Healthcare FMI FCO — 2026-02-18
P50 (10d)
P75 (26d)
P90 (53d)
Normal
Elevated
High
Critical