Admin Feedback Review Settings Inventory Portal

Suspensions Dashboard

Open work orders compared against completed WO benchmarks — identify aging risk before it impacts your metrics

Total Open WOs
12,104
Median Open Age
141d
Completed median: 10d
Critical (> P90)
12,104
Past 53d — 100%
High Risk (> P75)
0
Past 26d — 0%
Elevated (> P50)
0
Past 10d — 0%
Normal (≤ P50)
0
0%
P75 Benchmark
26d
From 107,591 completed WOs

Where Are Open WOs Stuck?

Current Stage Open WOs Median Age Mean Age Max Age Mean Age vs Benchmarks Critical High Elevated Normal
Coordinators 4,806 164d 267d 861d
4,806 0 0 0
Holding 3,712 179d 235d 863d
3,712 0 0 0
Dispatch 2,762 102d 119d 462d
2,762 0 0 0
Billing 401 127d 148d 598d
401 0 0 0
Material Management 283 106d 127d 507d
283 0 0 0
Field Work 140 120d 150d 469d
140 0 0 0
P50 (10d)
P75 (26d)
P90 (53d)
12,104 open work orders
WO # Age ↑ Age vs Benchmarks Risk Stage Status Account Type Parts Created
WO-01352611 86d
Critical Coordinators Assigned GE HEALTHCARE Repair — 2026-02-18
WO-01352612 86d
Critical Coordinators Assigned GE HEALTHCARE Repair — 2026-02-18
WO-01352613 86d
Critical Material Management Awaiting Parts Conviva Care Solutions (Humana) Virtual Tech - Field Repair Yes 2026-02-18
WO-01352614 86d
Critical Coordinators Scheduled PHILIPS HEALTHCARE FCO — 2026-02-18
WO-01352615 86d
Critical Dispatch Entered GE Healthcare FMI Installation — 2026-02-18
WO-01352616 86d
Critical Coordinators Assigned GE HEALTHCARE Repair — 2026-02-18
WO-01352617 86d
Critical Coordinators Assigned GE HEALTHCARE Repair — 2026-02-18
WO-01352618 86d
Critical Dispatch L2 Screening HIGI LLC Repair — 2026-02-18
WO-01352619 86d
Critical Coordinators Ready for Scheduling United Vein and Vascular Centers Virtual Tech - Field Repair — 2026-02-18
WO-01352620 86d
Critical Coordinators Assigned GE HEALTHCARE Repair — 2026-02-18
WO-01352621 86d
Critical Coordinators Ready for Scheduling CenterWell (Humana) Misc. Inspection — 2026-02-18
WO-01352622 86d
Critical Coordinators Assigned GE HEALTHCARE Repair — 2026-02-18
WO-01352506 86d
Critical Coordinators Ready for Scheduling PHILIPS HEALTHCARE FCO — 2026-02-18
WO-01352507 86d
Critical Holding Ready for Release PHILIPS HEALTHCARE Preventive Maintenance — 2026-02-18
WO-01352508 86d
Critical Coordinators Scheduled PHILIPS HEALTHCARE Preventive Maintenance — 2026-02-18
WO-01352509 86d
Critical Holding Ready for Release PHILIPS HEALTHCARE Preventive Maintenance — 2026-02-18
WO-01352510 86d
Critical Dispatch Entered GE Healthcare FMI FCO — 2026-02-18
WO-01352511 86d
Critical Coordinators Assigned MIDMARK Repair — 2026-02-18
WO-01352512 86d
Critical Holding Ready for Release PHILIPS HEALTHCARE Preventive Maintenance — 2026-02-18
WO-01352513 86d
Critical Holding Ready for Release PHILIPS HEALTHCARE Preventive Maintenance — 2026-02-18
WO-01352514 86d
Critical Dispatch Entered GE Healthcare FMI FCO — 2026-02-18
WO-01352515 86d
Critical Holding Ready for Release PHILIPS HEALTHCARE Preventive Maintenance — 2026-02-18
WO-01352516 86d
Critical Field Work Incomplete PHILIPS HEALTHCARE Preventive Maintenance — 2026-02-18
WO-01352517 86d
Critical Holding Ready for Release PHILIPS HEALTHCARE Preventive Maintenance — 2026-02-18
WO-01352518 86d
Critical Holding Ready for Release PHILIPS HEALTHCARE Preventive Maintenance — 2026-02-18
WO-01352519 86d
Critical Field Work Incomplete PHILIPS HEALTHCARE Preventive Maintenance — 2026-02-18
WO-01352520 86d
Critical Holding Ready for Release PHILIPS HEALTHCARE Preventive Maintenance — 2026-02-18
WO-01352521 86d
Critical Coordinators Ready for Scheduling MOPEC Repair Cust 2026-02-18
WO-01352522 86d
Critical Holding Ready for Release PHILIPS HEALTHCARE Preventive Maintenance — 2026-02-18
WO-01352523 86d
Critical Coordinators Scheduled PHILIPS HEALTHCARE CSOL Services — 2026-02-18
WO-01352524 86d
Critical Holding Ready for Release PHILIPS HEALTHCARE Preventive Maintenance — 2026-02-18
WO-01352525 86d
Critical Dispatch Entered GE Healthcare FMI FCO — 2026-02-18
WO-01352526 86d
Critical Dispatch Entered PHILIPS HEALTHCARE Preventive Maintenance — 2026-02-18
WO-01352527 86d
Critical Coordinators Scheduled PHILIPS HEALTHCARE Preventive Maintenance — 2026-02-18
WO-01352528 86d
Critical Coordinators Ready for Scheduling ROBERT WOOD JOHNSON BARNABAS HEALTH Preventive Maintenance — 2026-02-18
WO-01352529 86d
Critical Coordinators Scheduled PHILIPS HEALTHCARE Preventive Maintenance — 2026-02-18
WO-01352530 86d
Critical Holding Ready for Release PHILIPS HEALTHCARE Preventive Maintenance — 2026-02-18
WO-01352531 86d
Critical Holding Ready for Release PHILIPS HEALTHCARE Preventive Maintenance — 2026-02-18
WO-01352532 86d
Critical Holding Ready for Release PHILIPS HEALTHCARE Preventive Maintenance — 2026-02-18
WO-01352533 86d
Critical Holding Ready for Release PHILIPS HEALTHCARE Preventive Maintenance — 2026-02-18
WO-01352534 86d
Critical Dispatch Entered GE Healthcare FMI FCO — 2026-02-18
WO-01352535 86d
Critical Dispatch Entered GE Healthcare FMI FCO — 2026-02-18
WO-01352536 86d
Critical Coordinators Scheduled MIDMARK Repair — 2026-02-18
WO-01352537 86d
Critical Dispatch Entered GE Healthcare FMI FCO — 2026-02-18
WO-01352538 86d
Critical Coordinators Scheduled MIDMARK Delivery — 2026-02-18
WO-01352539 86d
Critical Coordinators Ready for Scheduling PHILIPS HEALTHCARE CSOL Services — 2026-02-18
WO-01352540 86d
Critical Coordinators Assigned GE HEALTHCARE Repair — 2026-02-18
WO-01352541 86d
Critical Coordinators Assigned GE HEALTHCARE Repair — 2026-02-18
WO-01352542 86d
Critical Coordinators Reschedule Oak Street Health SWAPOUT Yes 2026-02-18
WO-01352543 86d
Critical Coordinators Ready for Scheduling Oak Street Health Inspection — 2026-02-18
P50 (10d)
P75 (26d)
P90 (53d)
Normal
Elevated
High
Critical