Suspensions Dashboard

Open work orders compared against completed WO benchmarks — identify aging risk before it impacts your metrics

Total Open WOs
12,104
Median Open Age
301d
Completed median: 10d
Critical (> P90)
12,104
Past 53d — 100%
High Risk (> P75)
0
Past 26d — 0%
Elevated (> P50)
0
Past 10d — 0%
Normal (≤ P50)
0
0%
P75 Benchmark
26d
From 107,591 completed WOs

Where Are Open WOs Stuck?

Current Stage Open WOs Median Age Mean Age Max Age Mean Age vs Benchmarks Critical High Elevated Normal
Coordinators 4,806 324d 427d 1,021d
4,806 0 0 0
Holding 3,712 339d 395d 1,023d
3,712 0 0 0
Dispatch 2,762 262d 279d 622d
2,762 0 0 0
Billing 401 287d 308d 758d
401 0 0 0
Material Management 283 267d 287d 667d
283 0 0 0
Field Work 140 280d 310d 629d
140 0 0 0
P50 (10d)
P75 (26d)
P90 (53d)
12,104 open work orders
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WO # Age ↑ Age vs Benchmarks Risk Stage Status Account Type Parts Created
WO-01352585 246d
Critical Coordinators Assigned AGILENT TECHNOLOGIES (VPD) Repair — 2026-02-18
WO-01352586 246d
Critical Coordinators Assigned WILLOUGHBY FIRE DEPARTMENT Evaluation — 2026-02-18
WO-01352587 246d
Critical Coordinators Ready for Scheduling EASTHILL FAMILY MEDICINE Misc. Inspection — 2026-02-18
WO-01352588 246d
Critical Coordinators Assigned AGILENT TECHNOLOGIES (VPD) Repair — 2026-02-18
WO-01352589 246d
Critical Coordinators Assigned AGILENT TECHNOLOGIES (VPD) Repair — 2026-02-18
WO-01352590 246d
Critical Coordinators Assigned GE HEALTHCARE Preventive Maintenance — 2026-02-18
WO-01352591 246d
Critical Material Management Awaiting Parts PM Pediatrics Urgent Care Depot Yes 2026-02-18
WO-01352592 246d
Critical Material Management Awaiting Parts Conviva Care Solutions (Humana) Virtual Tech - Field Repair Yes 2026-02-18
WO-01352593 246d
Critical Coordinators Assigned CENTRAL BUCKS AMBULANCE & RESCUE UNIT Repair Yes 2026-02-18
WO-01352594 246d
Critical Dispatch L2 Screening PLANNED PARENTHOOD OF GREATER NEW YORK Repair — 2026-02-18
WO-01352488 246d
Critical Coordinators Assigned STOW FIRE DEPARTMENT Repair Yes 2026-02-18
WO-01352489 246d
Critical Holding Ready for Release PHILIPS HEALTHCARE FCO — 2026-02-18
WO-01352492 246d
Critical Holding Ready for Release PHILIPS HEALTHCARE FCO — 2026-02-18
WO-01352494 246d
Critical Field Work Tech On Site DeForte Dentistry Depot - Dental — 2026-02-18
WO-01352495 246d
Critical Holding Ready for Release PHILIPS HEALTHCARE Preventive Maintenance — 2026-02-18
WO-01352496 246d
Critical Coordinators Scheduled ROBERT WOOD JOHNSON BARNABAS HEALTH Preventive Maintenance — 2026-02-18
WO-01352497 246d
Critical Coordinators Scheduled PHILIPS HEALTHCARE Preventive Maintenance — 2026-02-18
WO-01352498 246d
Critical Holding Ready for Release PHILIPS HEALTHCARE Preventive Maintenance — 2026-02-18
WO-01352499 246d
Critical Holding Ready for Release PHILIPS HEALTHCARE Preventive Maintenance — 2026-02-18
WO-01352500 246d
Critical Holding Ready for Release PHILIPS HEALTHCARE Preventive Maintenance — 2026-02-18
WO-01352501 246d
Critical Holding Ready for Release PHILIPS HEALTHCARE Preventive Maintenance — 2026-02-18
WO-01352502 246d
Critical Field Work Incomplete PHILIPS HEALTHCARE Preventive Maintenance — 2026-02-18
WO-01352503 246d
Critical Holding Ready for Release PHILIPS HEALTHCARE Preventive Maintenance — 2026-02-18
WO-01352504 246d
Critical Holding Ready for Release PHILIPS HEALTHCARE Preventive Maintenance — 2026-02-18
WO-01352505 246d
Critical Coordinators Scheduled PHILIPS HEALTHCARE Preventive Maintenance — 2026-02-18
WO-01352506 246d
Critical Coordinators Ready for Scheduling PHILIPS HEALTHCARE FCO — 2026-02-18
WO-01352507 246d
Critical Holding Ready for Release PHILIPS HEALTHCARE Preventive Maintenance — 2026-02-18
WO-01352508 246d
Critical Coordinators Scheduled PHILIPS HEALTHCARE Preventive Maintenance — 2026-02-18
WO-01352509 246d
Critical Holding Ready for Release PHILIPS HEALTHCARE Preventive Maintenance — 2026-02-18
WO-01352510 246d
Critical Dispatch Entered GE Healthcare FMI FCO — 2026-02-18
WO-01352511 246d
Critical Coordinators Assigned MIDMARK Repair — 2026-02-18
WO-01352512 246d
Critical Holding Ready for Release PHILIPS HEALTHCARE Preventive Maintenance — 2026-02-18
WO-01352513 246d
Critical Holding Ready for Release PHILIPS HEALTHCARE Preventive Maintenance — 2026-02-18
WO-01352514 246d
Critical Dispatch Entered GE Healthcare FMI FCO — 2026-02-18
WO-01352515 246d
Critical Holding Ready for Release PHILIPS HEALTHCARE Preventive Maintenance — 2026-02-18
WO-01352516 246d
Critical Field Work Incomplete PHILIPS HEALTHCARE Preventive Maintenance — 2026-02-18
WO-01352517 246d
Critical Holding Ready for Release PHILIPS HEALTHCARE Preventive Maintenance — 2026-02-18
WO-01352518 246d
Critical Holding Ready for Release PHILIPS HEALTHCARE Preventive Maintenance — 2026-02-18
WO-01352519 246d
Critical Field Work Incomplete PHILIPS HEALTHCARE Preventive Maintenance — 2026-02-18
WO-01352520 246d
Critical Holding Ready for Release PHILIPS HEALTHCARE Preventive Maintenance — 2026-02-18
WO-01352521 246d
Critical Coordinators Ready for Scheduling MOPEC Repair Cust 2026-02-18
WO-01352522 246d
Critical Holding Ready for Release PHILIPS HEALTHCARE Preventive Maintenance — 2026-02-18
WO-01352523 246d
Critical Coordinators Scheduled PHILIPS HEALTHCARE CSOL Services — 2026-02-18
WO-01352524 246d
Critical Holding Ready for Release PHILIPS HEALTHCARE Preventive Maintenance — 2026-02-18
WO-01352525 246d
Critical Dispatch Entered GE Healthcare FMI FCO — 2026-02-18
WO-01352526 246d
Critical Dispatch Entered PHILIPS HEALTHCARE Preventive Maintenance — 2026-02-18
WO-01352527 246d
Critical Coordinators Scheduled PHILIPS HEALTHCARE Preventive Maintenance — 2026-02-18
WO-01352528 246d
Critical Coordinators Ready for Scheduling ROBERT WOOD JOHNSON BARNABAS HEALTH Preventive Maintenance — 2026-02-18
WO-01352529 246d
Critical Coordinators Scheduled PHILIPS HEALTHCARE Preventive Maintenance — 2026-02-18
WO-01352530 246d
Critical Holding Ready for Release PHILIPS HEALTHCARE Preventive Maintenance — 2026-02-18
P50 (10d)
P75 (26d)
P90 (53d)
Normal
Elevated
High
Critical