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Open work orders compared against completed WO benchmarks — identify aging risk before it impacts your metrics

Total Open WOs
12,104
Median Open Age
301d
Completed median: 10d
Critical (> P90)
12,104
Past 53d — 100%
High Risk (> P75)
0
Past 26d — 0%
Elevated (> P50)
0
Past 10d — 0%
Normal (≤ P50)
0
0%
P75 Benchmark
26d
From 107,591 completed WOs

Where Are Open WOs Stuck?

Current Stage Open WOs Median Age Mean Age Max Age Mean Age vs Benchmarks Critical High Elevated Normal
Coordinators 4,806 324d 427d 1,021d
4,806 0 0 0
Holding 3,712 339d 395d 1,023d
3,712 0 0 0
Dispatch 2,762 262d 279d 622d
2,762 0 0 0
Billing 401 287d 308d 758d
401 0 0 0
Material Management 283 266d 287d 667d
283 0 0 0
Field Work 140 279d 310d 629d
140 0 0 0
P50 (10d)
P75 (26d)
P90 (53d)
12,104 open work orders
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WO # Age ↑ Age vs Benchmarks Risk Stage Status Account Type Parts Created
WO-01352536 246d
Critical Coordinators Scheduled MIDMARK Repair — 2026-02-18
WO-01352537 246d
Critical Dispatch Entered GE Healthcare FMI FCO — 2026-02-18
WO-01352538 246d
Critical Coordinators Scheduled MIDMARK Delivery — 2026-02-18
WO-01352539 246d
Critical Coordinators Ready for Scheduling PHILIPS HEALTHCARE CSOL Services — 2026-02-18
WO-01352540 246d
Critical Coordinators Assigned GE HEALTHCARE Repair — 2026-02-18
WO-01352541 246d
Critical Coordinators Assigned GE HEALTHCARE Repair — 2026-02-18
WO-01352542 246d
Critical Coordinators Reschedule Oak Street Health SWAPOUT Yes 2026-02-18
WO-01352543 246d
Critical Coordinators Ready for Scheduling Oak Street Health Inspection — 2026-02-18
WO-01352544 246d
Critical Coordinators Ready for Scheduling Oak Street Health Inspection — 2026-02-18
WO-01352545 246d
Critical Coordinators Assigned Suvida Healthcare Inspection — 2026-02-18
WO-01352546 246d
Critical Coordinators Assigned GE HEALTHCARE Repair — 2026-02-18
WO-01352547 246d
Critical Material Management Awaiting Parts GE HEALTHCARE Repair Yes 2026-02-18
WO-01352548 246d
Critical Dispatch L2 Screening CENTRAL BUCKS AMBULANCE & RESCUE UNIT Repair Yes 2026-02-18
WO-01352549 246d
Critical Holding Ready for Release PHILIPS HEALTHCARE Installation — 2026-02-18
WO-01352550 246d
Critical Dispatch L2 Screening CENTRAL BUCKS AMBULANCE & RESCUE UNIT Repair Yes 2026-02-18
WO-01352551 246d
Critical Coordinators Ready for Scheduling Sono Bello Inspection — 2026-02-18
WO-01352552 246d
Critical Coordinators Scheduled MIDMARK Repair — 2026-02-18
WO-01352553 246d
Critical Coordinators Assigned Oak Street Health Inspection — 2026-02-18
WO-01352554 246d
Critical Coordinators Ready for Scheduling Mass General Brigham Community Physicians Inspection — 2026-02-18
WO-01352555 246d
Critical Coordinators Assigned TWINSBURG FIRE DEPARTMENT Evaluation — 2026-02-18
WO-01352556 246d
Critical Coordinators Ready for Scheduling Oak Street Health Inspection — 2026-02-18
WO-01352558 246d
Critical Coordinators Ready for Scheduling Conviva Care Solutions (Humana) Virtual Tech - Field Repair — 2026-02-18
WO-01352559 246d
Critical Coordinators Ready for Scheduling CARVER EMS Preventive Maintenance — 2026-02-18
WO-01352560 246d
Critical Holding Ready for Release PHILIPS HEALTHCARE Preventive Maintenance — 2026-02-18
WO-01352561 246d
Critical Holding Ready for Release PHILIPS HEALTHCARE Preventive Maintenance — 2026-02-18
WO-01352562 246d
Critical Holding Ready for Release PHILIPS HEALTHCARE Preventive Maintenance — 2026-02-18
WO-01352563 246d
Critical Holding Ready for Release PHILIPS HEALTHCARE Preventive Maintenance — 2026-02-18
WO-01352564 246d
Critical Coordinators Ready for Scheduling Cornell Scott - Hill Health Center Conneticut Misc. Inspection — 2026-02-18
WO-01352565 246d
Critical Holding Ready for Release PHILIPS HEALTHCARE Preventive Maintenance — 2026-02-18
WO-01352566 246d
Critical Holding Ready for Release PHILIPS HEALTHCARE Preventive Maintenance — 2026-02-18
WO-01352567 246d
Critical Coordinators Scheduled PHILIPS HEALTHCARE Preventive Maintenance — 2026-02-18
WO-01352568 246d
Critical Coordinators Assigned AGILENT TECHNOLOGIES (VPD) Repair — 2026-02-18
WO-01352569 246d
Critical Coordinators Assigned CENTRAL BUCKS AMBULANCE & RESCUE UNIT Repair Yes 2026-02-18
WO-01352570 246d
Critical Coordinators Assigned GCX Medical Upgrade — 2026-02-18
WO-01352571 246d
Critical Coordinators Assigned AGILENT TECHNOLOGIES (VPD) Repair — 2026-02-18
WO-01352572 246d
Critical Coordinators Ready for Scheduling MIDMARK Repair — 2026-02-18
WO-01352573 246d
Critical Coordinators Assigned AGILENT TECHNOLOGIES (VPD) Repair — 2026-02-18
WO-01352574 246d
Critical Coordinators Scheduled PHILIPS HEALTHCARE CSOL Services — 2026-02-18
WO-01352575 246d
Critical Material Management Awaiting Parts HIGI LLC Repair Yes 2026-02-18
WO-01352576 246d
Critical Coordinators Scheduled PHILIPS HEALTHCARE CSOL Orientation — 2026-02-18
WO-01352577 246d
Critical Coordinators Assigned AGILENT TECHNOLOGIES (VPD) Repair — 2026-02-18
WO-01352488 246d
Critical Coordinators Assigned STOW FIRE DEPARTMENT Repair Yes 2026-02-18
WO-01352489 246d
Critical Holding Ready for Release PHILIPS HEALTHCARE FCO — 2026-02-18
WO-01352492 246d
Critical Holding Ready for Release PHILIPS HEALTHCARE FCO — 2026-02-18
WO-01352494 246d
Critical Field Work Tech On Site DeForte Dentistry Depot - Dental — 2026-02-18
WO-01352495 246d
Critical Holding Ready for Release PHILIPS HEALTHCARE Preventive Maintenance — 2026-02-18
WO-01352496 246d
Critical Coordinators Scheduled ROBERT WOOD JOHNSON BARNABAS HEALTH Preventive Maintenance — 2026-02-18
WO-01352497 246d
Critical Coordinators Scheduled PHILIPS HEALTHCARE Preventive Maintenance — 2026-02-18
WO-01352498 246d
Critical Holding Ready for Release PHILIPS HEALTHCARE Preventive Maintenance — 2026-02-18
WO-01352499 246d
Critical Holding Ready for Release PHILIPS HEALTHCARE Preventive Maintenance — 2026-02-18
P50 (10d)
P75 (26d)
P90 (53d)
Normal
Elevated
High
Critical