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Open work orders compared against completed WO benchmarks — identify aging risk before it impacts your metrics

Total Open WOs
12,104
Median Open Age
141d
Completed median: 10d
Critical (> P90)
12,104
Past 53d — 100%
High Risk (> P75)
0
Past 26d — 0%
Elevated (> P50)
0
Past 10d — 0%
Normal (≤ P50)
0
0%
P75 Benchmark
26d
From 107,591 completed WOs

Where Are Open WOs Stuck?

Current Stage Open WOs Median Age Mean Age Max Age Mean Age vs Benchmarks Critical High Elevated Normal
Coordinators 4,806 164d 267d 861d
4,806 0 0 0
Holding 3,712 179d 235d 863d
3,712 0 0 0
Dispatch 2,762 102d 119d 462d
2,762 0 0 0
Billing 401 127d 148d 598d
401 0 0 0
Material Management 283 106d 127d 507d
283 0 0 0
Field Work 140 120d 150d 469d
140 0 0 0
P50 (10d)
P75 (26d)
P90 (53d)
12,104 open work orders
WO # Age ↑ Age vs Benchmarks Risk Stage Status Account Type Parts Created
WO-01352544 86d
Critical Coordinators Ready for Scheduling Oak Street Health Inspection — 2026-02-18
WO-01352545 86d
Critical Coordinators Assigned Suvida Healthcare Inspection — 2026-02-18
WO-01352546 86d
Critical Coordinators Assigned GE HEALTHCARE Repair — 2026-02-18
WO-01352547 86d
Critical Material Management Awaiting Parts GE HEALTHCARE Repair Yes 2026-02-18
WO-01352548 86d
Critical Dispatch L2 Screening CENTRAL BUCKS AMBULANCE & RESCUE UNIT Repair Yes 2026-02-18
WO-01352549 86d
Critical Holding Ready for Release PHILIPS HEALTHCARE Installation — 2026-02-18
WO-01352550 86d
Critical Dispatch L2 Screening CENTRAL BUCKS AMBULANCE & RESCUE UNIT Repair Yes 2026-02-18
WO-01352551 86d
Critical Coordinators Ready for Scheduling Sono Bello Inspection — 2026-02-18
WO-01352552 86d
Critical Coordinators Scheduled MIDMARK Repair — 2026-02-18
WO-01352553 86d
Critical Coordinators Assigned Oak Street Health Inspection — 2026-02-18
WO-01352554 86d
Critical Coordinators Ready for Scheduling Mass General Brigham Community Physicians Inspection — 2026-02-18
WO-01352555 86d
Critical Coordinators Assigned TWINSBURG FIRE DEPARTMENT Evaluation — 2026-02-18
WO-01352556 86d
Critical Coordinators Ready for Scheduling Oak Street Health Inspection — 2026-02-18
WO-01352558 86d
Critical Coordinators Ready for Scheduling Conviva Care Solutions (Humana) Virtual Tech - Field Repair — 2026-02-18
WO-01352559 86d
Critical Coordinators Ready for Scheduling CARVER EMS Preventive Maintenance — 2026-02-18
WO-01352560 86d
Critical Holding Ready for Release PHILIPS HEALTHCARE Preventive Maintenance — 2026-02-18
WO-01352561 86d
Critical Holding Ready for Release PHILIPS HEALTHCARE Preventive Maintenance — 2026-02-18
WO-01352562 86d
Critical Holding Ready for Release PHILIPS HEALTHCARE Preventive Maintenance — 2026-02-18
WO-01352563 86d
Critical Holding Ready for Release PHILIPS HEALTHCARE Preventive Maintenance — 2026-02-18
WO-01352564 86d
Critical Coordinators Ready for Scheduling Cornell Scott - Hill Health Center Conneticut Misc. Inspection — 2026-02-18
WO-01352565 86d
Critical Holding Ready for Release PHILIPS HEALTHCARE Preventive Maintenance — 2026-02-18
WO-01352566 86d
Critical Holding Ready for Release PHILIPS HEALTHCARE Preventive Maintenance — 2026-02-18
WO-01352567 86d
Critical Coordinators Scheduled PHILIPS HEALTHCARE Preventive Maintenance — 2026-02-18
WO-01352568 86d
Critical Coordinators Assigned AGILENT TECHNOLOGIES (VPD) Repair — 2026-02-18
WO-01352569 86d
Critical Coordinators Assigned CENTRAL BUCKS AMBULANCE & RESCUE UNIT Repair Yes 2026-02-18
WO-01352570 86d
Critical Coordinators Assigned GCX Medical Upgrade — 2026-02-18
WO-01352571 86d
Critical Coordinators Assigned AGILENT TECHNOLOGIES (VPD) Repair — 2026-02-18
WO-01352572 86d
Critical Coordinators Ready for Scheduling MIDMARK Repair — 2026-02-18
WO-01352573 86d
Critical Coordinators Assigned AGILENT TECHNOLOGIES (VPD) Repair — 2026-02-18
WO-01352574 86d
Critical Coordinators Scheduled PHILIPS HEALTHCARE CSOL Services — 2026-02-18
WO-01352575 86d
Critical Material Management Awaiting Parts HIGI LLC Repair Yes 2026-02-18
WO-01352576 86d
Critical Coordinators Scheduled PHILIPS HEALTHCARE CSOL Orientation — 2026-02-18
WO-01352577 86d
Critical Coordinators Assigned AGILENT TECHNOLOGIES (VPD) Repair — 2026-02-18
WO-01352578 86d
Critical Coordinators Scheduled GE Healthcare FMI FCO — 2026-02-18
WO-01352579 86d
Critical Coordinators Assigned AGILENT TECHNOLOGIES (VPD) Repair — 2026-02-18
WO-01352580 86d
Critical Coordinators Scheduled GE Healthcare FMI FCO — 2026-02-18
WO-01352581 86d
Critical Material Management Awaiting Parts AGILENT TECHNOLOGIES (VPD-FIELD) Overhaul — 2026-02-18
WO-01352582 86d
Critical Coordinators Assigned AGILENT TECHNOLOGIES (VPD) Repair — 2026-02-18
WO-01352583 86d
Critical Coordinators Assigned AGILENT TECHNOLOGIES (VPD) Repair — 2026-02-18
WO-01352584 86d
Critical Coordinators Scheduled PHILIPS HEALTHCARE CSOL Services — 2026-02-18
WO-01352488 86d
Critical Coordinators Assigned STOW FIRE DEPARTMENT Repair Yes 2026-02-18
WO-01352489 86d
Critical Holding Ready for Release PHILIPS HEALTHCARE FCO — 2026-02-18
WO-01352492 86d
Critical Holding Ready for Release PHILIPS HEALTHCARE FCO — 2026-02-18
WO-01352494 86d
Critical Field Work Tech On Site DeForte Dentistry Depot - Dental — 2026-02-18
WO-01352495 86d
Critical Holding Ready for Release PHILIPS HEALTHCARE Preventive Maintenance — 2026-02-18
WO-01352496 86d
Critical Coordinators Scheduled ROBERT WOOD JOHNSON BARNABAS HEALTH Preventive Maintenance — 2026-02-18
WO-01352497 86d
Critical Coordinators Scheduled PHILIPS HEALTHCARE Preventive Maintenance — 2026-02-18
WO-01352498 86d
Critical Holding Ready for Release PHILIPS HEALTHCARE Preventive Maintenance — 2026-02-18
WO-01352499 86d
Critical Holding Ready for Release PHILIPS HEALTHCARE Preventive Maintenance — 2026-02-18
WO-01352500 86d
Critical Holding Ready for Release PHILIPS HEALTHCARE Preventive Maintenance — 2026-02-18
P50 (10d)
P75 (26d)
P90 (53d)
Normal
Elevated
High
Critical