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Open work orders compared against completed WO benchmarks — identify aging risk before it impacts your metrics

Total Open WOs
12,104
Median Open Age
142d
Completed median: 10d
Critical (> P90)
12,104
Past 53d — 100%
High Risk (> P75)
0
Past 26d — 0%
Elevated (> P50)
0
Past 10d — 0%
Normal (≤ P50)
0
0%
P75 Benchmark
26d
From 107,591 completed WOs

Where Are Open WOs Stuck?

Current Stage Open WOs Median Age Mean Age Max Age Mean Age vs Benchmarks Critical High Elevated Normal
Coordinators 4,806 165d 267d 861d
4,806 0 0 0
Holding 3,712 179d 235d 863d
3,712 0 0 0
Dispatch 2,762 102d 119d 462d
2,762 0 0 0
Billing 401 127d 148d 598d
401 0 0 0
Material Management 283 107d 127d 507d
283 0 0 0
Field Work 140 120d 150d 469d
140 0 0 0
P50 (10d)
P75 (26d)
P90 (53d)
12,104 open work orders
WO # Age ↑ Age vs Benchmarks Risk Stage Status Account Type Parts Created
WO-01352568 86d
Critical Coordinators Assigned AGILENT TECHNOLOGIES (VPD) Repair — 2026-02-18
WO-01352488 86d
Critical Coordinators Assigned STOW FIRE DEPARTMENT Repair Yes 2026-02-18
WO-01352489 86d
Critical Holding Ready for Release PHILIPS HEALTHCARE FCO — 2026-02-18
WO-01352492 86d
Critical Holding Ready for Release PHILIPS HEALTHCARE FCO — 2026-02-18
WO-01352494 86d
Critical Field Work Tech On Site DeForte Dentistry Depot - Dental — 2026-02-18
WO-01352485 86d
Critical Coordinators Scheduled PHILIPS HEALTHCARE CSOL Services — 2026-02-18
WO-01352466 86d
Critical Coordinators Scheduled PHILIPS HEALTHCARE CSOL Services — 2026-02-18
WO-01352484 86d
Critical Coordinators Scheduled PHILIPS HEALTHCARE CSOL Services — 2026-02-18
WO-01352427 86d
Critical Coordinators Scheduled HIGI LLC Repair/PM Yes 2026-02-17
WO-01352428 86d
Critical Coordinators Assigned AGILENT TECHNOLOGIES (ASP) Preventive Maintenance — 2026-02-17
WO-01352429 86d
Critical Coordinators Ready for Scheduling HIGI LLC Repair/PM Yes 2026-02-17
WO-01352430 86d
Critical Coordinators Assigned AGILENT TECHNOLOGIES (ASP) EOQ — 2026-02-17
WO-01352431 86d
Critical Coordinators Scheduled HIGI LLC Repair/PM Yes 2026-02-17
WO-01352432 86d
Critical Coordinators Ready for Scheduling HIGI LLC Repair Yes 2026-02-17
WO-01352433 86d
Critical Dispatch Entered GE Healthcare FMI FCO — 2026-02-17
WO-01352434 86d
Critical Dispatch Entered GE Healthcare FMI FCO — 2026-02-17
WO-01352435 86d
Critical Coordinators Assigned AGILENT TECHNOLOGIES (ASP) Preventive Maintenance — 2026-02-17
WO-01352436 86d
Critical Coordinators Scheduled MIDMARK Repair — 2026-02-17
WO-01352437 86d
Critical Coordinators Assigned MIDMARK Repair — 2026-02-17
WO-01352438 86d
Critical Coordinators Scheduled Oak Street Health Virtual Tech - Field Repair — 2026-02-17
WO-01352439 86d
Critical Coordinators Assigned AGILENT TECHNOLOGIES (ASP) Preventive Maintenance — 2026-02-17
WO-01352440 86d
Critical Coordinators Scheduled PHILIPS HEALTHCARE CSOL Services — 2026-02-17
WO-01352442 86d
Critical Coordinators Scheduled Direct Fairways Cross-Training — 2026-02-17
WO-01352444 86d
Critical Coordinators Scheduled Direct Fairways Cross-Training — 2026-02-17
WO-01352445 86d
Critical Coordinators Assigned Direct Fairways Cross-Training — 2026-02-17
WO-01352446 86d
Critical Coordinators Ready for Scheduling Direct Fairways Cross-Training — 2026-02-17
WO-01352448 86d
Critical Coordinators Assigned GCX Medical Upgrade — 2026-02-17
WO-01352449 86d
Critical Material Management Awaiting Parts AGILENT TECHNOLOGIES (VPD-FIELD) Repair/PM — 2026-02-17
WO-01352450 86d
Critical Coordinators Assigned GCX Medical Upgrade — 2026-02-17
WO-01352373 87d
Critical Coordinators Assigned Cascade Vet Clinics Virtual Tech - Field Repair — 2026-02-17
WO-01352374 87d
Critical Material Management Awaiting Parts Oak Street Health Virtual Tech - Drop Shipment Yes 2026-02-17
WO-01352375 87d
Critical Coordinators Scheduled MIDMARK Repair — 2026-02-17
WO-01352376 87d
Critical Coordinators Reschedule Oak Street Health SWAPOUT Yes 2026-02-17
WO-01352377 87d
Critical Coordinators Assigned GE HEALTHCARE Preventive Maintenance — 2026-02-17
WO-01352378 87d
Critical Material Management Awaiting Parts GE HEALTHCARE Repair Yes 2026-02-17
WO-01352379 87d
Critical Material Management Awaiting Parts GE HEALTHCARE Repair Yes 2026-02-17
WO-01352380 87d
Critical Coordinators Reschedule Oak Street Health SWAPOUT Yes 2026-02-17
WO-01352381 87d
Critical Coordinators Scheduled MIDMARK Repair — 2026-02-17
WO-01352382 87d
Critical Coordinators Assigned AGILENT TECHNOLOGIES (VPD) Repair — 2026-02-17
WO-01352383 87d
Critical Coordinators Scheduled PHILIPS HEALTHCARE Preventive Maintenance — 2026-02-17
WO-01352384 87d
Critical Coordinators Scheduled PHILIPS HEALTHCARE Repair — 2026-02-17
WO-01352390 87d
Critical Coordinators Scheduled Atrius Health Misc. Inspection — 2026-02-17
WO-01352391 87d
Critical Coordinators Assigned The Cigna Group Inspection — 2026-02-17
WO-01352392 87d
Critical Coordinators Scheduled HIGI LLC Repair — 2026-02-17
WO-01352394 87d
Critical Coordinators Scheduled FERNO Installation — 2026-02-17
WO-01352396 87d
Critical Coordinators Scheduled FERNO Installation — 2026-02-17
WO-01352397 87d
Critical Coordinators Scheduled FERNO Installation — 2026-02-17
WO-01352398 87d
Critical Material Management Awaiting Parts HIGI LLC Installation Yes 2026-02-17
WO-01352400 87d
Critical Dispatch Entered GE Healthcare FMI FCO — 2026-02-17
WO-01352405 87d
Critical Coordinators Ready for Scheduling HIGI LLC Repair Yes 2026-02-17
P50 (10d)
P75 (26d)
P90 (53d)
Normal
Elevated
High
Critical