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Open work orders compared against completed WO benchmarks — identify aging risk before it impacts your metrics

Total Open WOs
12,104
Median Open Age
233d
Completed median: 10d
Critical (> P90)
12,104
Past 53d — 100%
High Risk (> P75)
0
Past 26d — 0%
Elevated (> P50)
0
Past 10d — 0%
Normal (≤ P50)
0
0%
P75 Benchmark
26d
From 107,591 completed WOs

Where Are Open WOs Stuck?

Current Stage Open WOs Median Age Mean Age Max Age Mean Age vs Benchmarks Critical High Elevated Normal
Coordinators 4,806 256d 358d 952d
4,806 0 0 0
Holding 3,712 270d 326d 954d
3,712 0 0 0
Dispatch 2,762 193d 210d 554d
2,762 0 0 0
Billing 401 218d 239d 689d
401 0 0 0
Material Management 283 198d 218d 598d
283 0 0 0
Field Work 140 211d 241d 560d
140 0 0 0
P50 (10d)
P75 (26d)
P90 (53d)
12,104 open work orders
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WO # Age ↑ Age vs Benchmarks Risk Stage Status Account Type Parts Created
WO-01352539 177d
Critical Coordinators Ready for Scheduling PHILIPS HEALTHCARE CSOL Services — 2026-02-18
WO-01352540 177d
Critical Coordinators Assigned GE HEALTHCARE Repair — 2026-02-18
WO-01352541 177d
Critical Coordinators Assigned GE HEALTHCARE Repair — 2026-02-18
WO-01352542 177d
Critical Coordinators Reschedule Oak Street Health SWAPOUT Yes 2026-02-18
WO-01352543 177d
Critical Coordinators Ready for Scheduling Oak Street Health Inspection — 2026-02-18
WO-01352484 177d
Critical Coordinators Scheduled PHILIPS HEALTHCARE CSOL Services — 2026-02-18
WO-01352485 177d
Critical Coordinators Scheduled PHILIPS HEALTHCARE CSOL Services — 2026-02-18
WO-01352466 177d
Critical Coordinators Scheduled PHILIPS HEALTHCARE CSOL Services — 2026-02-18
WO-01352415 178d
Critical Field Work Incomplete MAIMONIDES MEDICAL CENTER - AMBULANCE Repair — 2026-02-17
WO-01352416 178d
Critical Coordinators Assigned HIGI LLC Repair Yes 2026-02-17
WO-01352417 178d
Critical Coordinators Assigned GCX Medical Upgrade — 2026-02-17
WO-01352418 178d
Critical Coordinators Scheduled HIGI LLC Repair/PM Yes 2026-02-17
WO-01352419 178d
Critical Coordinators Scheduled MIDMARK Repair — 2026-02-17
WO-01352420 178d
Critical Material Management Awaiting Parts - Customer MIDMARK Repair — 2026-02-17
WO-01352421 178d
Critical Coordinators Reschedule Community Access Network CHC - Virginia Depot Yes 2026-02-17
WO-01352422 178d
Critical Coordinators Ready for Scheduling Holland Supply Inc. Parts Sale Yes 2026-02-17
WO-01352423 178d
Critical Coordinators Scheduled HIGI LLC Repair/PM Yes 2026-02-17
WO-01352424 178d
Critical Coordinators Ready for Scheduling MIDMARK Repair — 2026-02-17
WO-01352425 178d
Critical Coordinators Ready for Scheduling HIGI LLC Repair/PM Yes 2026-02-17
WO-01352426 178d
Critical Coordinators Scheduled MIDMARK Repair — 2026-02-17
WO-01352427 178d
Critical Coordinators Scheduled HIGI LLC Repair/PM Yes 2026-02-17
WO-01352428 178d
Critical Coordinators Assigned AGILENT TECHNOLOGIES (ASP) Preventive Maintenance — 2026-02-17
WO-01352429 178d
Critical Coordinators Ready for Scheduling HIGI LLC Repair/PM Yes 2026-02-17
WO-01352430 178d
Critical Coordinators Assigned AGILENT TECHNOLOGIES (ASP) EOQ — 2026-02-17
WO-01352431 178d
Critical Coordinators Scheduled HIGI LLC Repair/PM Yes 2026-02-17
WO-01352432 178d
Critical Coordinators Ready for Scheduling HIGI LLC Repair Yes 2026-02-17
WO-01352433 178d
Critical Dispatch Entered GE Healthcare FMI FCO — 2026-02-17
WO-01352434 178d
Critical Dispatch Entered GE Healthcare FMI FCO — 2026-02-17
WO-01352435 178d
Critical Coordinators Assigned AGILENT TECHNOLOGIES (ASP) Preventive Maintenance — 2026-02-17
WO-01352436 178d
Critical Coordinators Scheduled MIDMARK Repair — 2026-02-17
WO-01352437 178d
Critical Coordinators Assigned MIDMARK Repair — 2026-02-17
WO-01352438 178d
Critical Coordinators Scheduled Oak Street Health Virtual Tech - Field Repair — 2026-02-17
WO-01352439 178d
Critical Coordinators Assigned AGILENT TECHNOLOGIES (ASP) Preventive Maintenance — 2026-02-17
WO-01352440 178d
Critical Coordinators Scheduled PHILIPS HEALTHCARE CSOL Services — 2026-02-17
WO-01352442 178d
Critical Coordinators Scheduled Direct Fairways Cross-Training — 2026-02-17
WO-01352444 178d
Critical Coordinators Scheduled Direct Fairways Cross-Training — 2026-02-17
WO-01352445 178d
Critical Coordinators Assigned Direct Fairways Cross-Training — 2026-02-17
WO-01352446 178d
Critical Coordinators Ready for Scheduling Direct Fairways Cross-Training — 2026-02-17
WO-01352448 178d
Critical Coordinators Assigned GCX Medical Upgrade — 2026-02-17
WO-01352449 178d
Critical Material Management Awaiting Parts AGILENT TECHNOLOGIES (VPD-FIELD) Repair/PM — 2026-02-17
WO-01352450 178d
Critical Coordinators Assigned GCX Medical Upgrade — 2026-02-17
WO-01352363 178d
Critical Coordinators Scheduled MIDMARK Repair — 2026-02-17
WO-01352364 178d
Critical Coordinators Assigned GCX Medical Upgrade — 2026-02-17
WO-01352365 178d
Critical Coordinators Assigned AGILENT TECHNOLOGIES (VPD) Repair — 2026-02-17
WO-01352367 178d
Critical Coordinators Assigned AGILENT TECHNOLOGIES (VPD) Repair — 2026-02-17
WO-01352369 178d
Critical Material Management Awaiting Parts Advanced Dermatology and Cosmetic Surgery (ADCS) Virtual Tech - Field Repair Yes 2026-02-17
WO-01352370 178d
Critical Coordinators Scheduled MIDMARK Repair — 2026-02-17
WO-01352371 178d
Critical Coordinators Assigned MIDMARK Preventive Maintenance — 2026-02-17
WO-01352372 178d
Critical Coordinators Scheduled MIDMARK Repair — 2026-02-17
WO-01352373 178d
Critical Coordinators Assigned Cascade Vet Clinics Virtual Tech - Field Repair — 2026-02-17
P50 (10d)
P75 (26d)
P90 (53d)
Normal
Elevated
High
Critical