Suspensions Dashboard

Open work orders compared against completed WO benchmarks — identify aging risk before it impacts your metrics

Total Open WOs
12,104
Median Open Age
301d
Completed median: 10d
Critical (> P90)
12,104
Past 53d — 100%
High Risk (> P75)
0
Past 26d — 0%
Elevated (> P50)
0
Past 10d — 0%
Normal (≤ P50)
0
0%
P75 Benchmark
26d
From 107,591 completed WOs

Where Are Open WOs Stuck?

Current Stage Open WOs Median Age Mean Age Max Age Mean Age vs Benchmarks Critical High Elevated Normal
Coordinators 4,806 324d 427d 1,021d
4,806 0 0 0
Holding 3,712 339d 395d 1,023d
3,712 0 0 0
Dispatch 2,762 262d 279d 622d
2,762 0 0 0
Billing 401 287d 308d 758d
401 0 0 0
Material Management 283 267d 287d 667d
283 0 0 0
Field Work 140 280d 310d 629d
140 0 0 0
P50 (10d)
P75 (26d)
P90 (53d)
12,104 open work orders
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WO # Age ↑ Age vs Benchmarks Risk Stage Status Account Type Parts Created
WO-01352531 246d
Critical Holding Ready for Release PHILIPS HEALTHCARE Preventive Maintenance — 2026-02-18
WO-01352532 246d
Critical Holding Ready for Release PHILIPS HEALTHCARE Preventive Maintenance — 2026-02-18
WO-01352533 246d
Critical Holding Ready for Release PHILIPS HEALTHCARE Preventive Maintenance — 2026-02-18
WO-01352534 246d
Critical Dispatch Entered GE Healthcare FMI FCO — 2026-02-18
WO-01352535 246d
Critical Dispatch Entered GE Healthcare FMI FCO — 2026-02-18
WO-01352484 246d
Critical Coordinators Scheduled PHILIPS HEALTHCARE CSOL Services — 2026-02-18
WO-01352485 246d
Critical Coordinators Scheduled PHILIPS HEALTHCARE CSOL Services — 2026-02-18
WO-01352466 246d
Critical Coordinators Scheduled PHILIPS HEALTHCARE CSOL Services — 2026-02-18
WO-01352408 246d
Critical Coordinators Scheduled HIGI LLC Repair Yes 2026-02-17
WO-01352409 246d
Critical Coordinators Scheduled PRINCE EDWARD VOLUNTEER RESCUE SQUAD, INC. Repair — 2026-02-17
WO-01352410 246d
Critical Coordinators Assigned Crossover Health Management Services Virtual Tech - Field Repair — 2026-02-17
WO-01352411 246d
Critical Coordinators Ready for Scheduling HIGI LLC Repair Yes 2026-02-17
WO-01352414 246d
Critical Coordinators Assigned AGILENT TECHNOLOGIES (VPD) Repair — 2026-02-17
WO-01352415 246d
Critical Field Work Incomplete MAIMONIDES MEDICAL CENTER - AMBULANCE Repair — 2026-02-17
WO-01352416 246d
Critical Coordinators Assigned HIGI LLC Repair Yes 2026-02-17
WO-01352417 246d
Critical Coordinators Assigned GCX Medical Upgrade — 2026-02-17
WO-01352418 246d
Critical Coordinators Scheduled HIGI LLC Repair/PM Yes 2026-02-17
WO-01352419 246d
Critical Coordinators Scheduled MIDMARK Repair — 2026-02-17
WO-01352420 246d
Critical Material Management Awaiting Parts - Customer MIDMARK Repair — 2026-02-17
WO-01352421 246d
Critical Coordinators Reschedule Community Access Network CHC - Virginia Depot Yes 2026-02-17
WO-01352422 246d
Critical Coordinators Ready for Scheduling Holland Supply Inc. Parts Sale Yes 2026-02-17
WO-01352423 246d
Critical Coordinators Scheduled HIGI LLC Repair/PM Yes 2026-02-17
WO-01352424 246d
Critical Coordinators Ready for Scheduling MIDMARK Repair — 2026-02-17
WO-01352425 246d
Critical Coordinators Ready for Scheduling HIGI LLC Repair/PM Yes 2026-02-17
WO-01352426 246d
Critical Coordinators Scheduled MIDMARK Repair — 2026-02-17
WO-01352427 246d
Critical Coordinators Scheduled HIGI LLC Repair/PM Yes 2026-02-17
WO-01352428 246d
Critical Coordinators Assigned AGILENT TECHNOLOGIES (ASP) Preventive Maintenance — 2026-02-17
WO-01352429 246d
Critical Coordinators Ready for Scheduling HIGI LLC Repair/PM Yes 2026-02-17
WO-01352430 246d
Critical Coordinators Assigned AGILENT TECHNOLOGIES (ASP) EOQ — 2026-02-17
WO-01352431 246d
Critical Coordinators Scheduled HIGI LLC Repair/PM Yes 2026-02-17
WO-01352432 246d
Critical Coordinators Ready for Scheduling HIGI LLC Repair Yes 2026-02-17
WO-01352433 246d
Critical Dispatch Entered GE Healthcare FMI FCO — 2026-02-17
WO-01352434 246d
Critical Dispatch Entered GE Healthcare FMI FCO — 2026-02-17
WO-01352435 246d
Critical Coordinators Assigned AGILENT TECHNOLOGIES (ASP) Preventive Maintenance — 2026-02-17
WO-01352436 246d
Critical Coordinators Scheduled MIDMARK Repair — 2026-02-17
WO-01352437 246d
Critical Coordinators Assigned MIDMARK Repair — 2026-02-17
WO-01352438 246d
Critical Coordinators Scheduled Oak Street Health Virtual Tech - Field Repair — 2026-02-17
WO-01352439 246d
Critical Coordinators Assigned AGILENT TECHNOLOGIES (ASP) Preventive Maintenance — 2026-02-17
WO-01352440 246d
Critical Coordinators Scheduled PHILIPS HEALTHCARE CSOL Services — 2026-02-17
WO-01352442 246d
Critical Coordinators Scheduled Direct Fairways Cross-Training — 2026-02-17
WO-01352444 246d
Critical Coordinators Scheduled Direct Fairways Cross-Training — 2026-02-17
WO-01352445 246d
Critical Coordinators Assigned Direct Fairways Cross-Training — 2026-02-17
WO-01352446 246d
Critical Coordinators Ready for Scheduling Direct Fairways Cross-Training — 2026-02-17
WO-01352448 246d
Critical Coordinators Assigned GCX Medical Upgrade — 2026-02-17
WO-01352449 246d
Critical Material Management Awaiting Parts AGILENT TECHNOLOGIES (VPD-FIELD) Repair/PM — 2026-02-17
WO-01352450 246d
Critical Coordinators Assigned GCX Medical Upgrade — 2026-02-17
WO-01352355 247d
Critical Material Management Awaiting Parts GE HEALTHCARE Repair Yes 2026-02-17
WO-01352356 247d
Critical Coordinators Assigned GE HEALTHCARE Repair — 2026-02-17
WO-01352357 247d
Critical Coordinators Scheduled PALATINE NURSING HOME Misc. Inspection — 2026-02-17
WO-01352363 247d
Critical Coordinators Scheduled MIDMARK Repair — 2026-02-17
P50 (10d)
P75 (26d)
P90 (53d)
Normal
Elevated
High
Critical