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Open work orders compared against completed WO benchmarks — identify aging risk before it impacts your metrics

Total Open WOs
12,104
Median Open Age
233d
Completed median: 10d
Critical (> P90)
12,104
Past 53d — 100%
High Risk (> P75)
0
Past 26d — 0%
Elevated (> P50)
0
Past 10d — 0%
Normal (≤ P50)
0
0%
P75 Benchmark
26d
From 107,591 completed WOs

Where Are Open WOs Stuck?

Current Stage Open WOs Median Age Mean Age Max Age Mean Age vs Benchmarks Critical High Elevated Normal
Coordinators 4,806 256d 358d 952d
4,806 0 0 0
Holding 3,712 270d 326d 954d
3,712 0 0 0
Dispatch 2,762 193d 210d 554d
2,762 0 0 0
Billing 401 218d 239d 689d
401 0 0 0
Material Management 283 198d 218d 598d
283 0 0 0
Field Work 140 211d 241d 560d
140 0 0 0
P50 (10d)
P75 (26d)
P90 (53d)
12,104 open work orders
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WO # Age ↑ Age vs Benchmarks Risk Stage Status Account Type Parts Created
WO-01352642 177d
Critical Coordinators Scheduled PHILIPS HEALTHCARE CSOL Services — 2026-02-18
WO-01352643 177d
Critical Dispatch L2 Screening HIGI LLC Repair/PM — 2026-02-18
WO-01352644 177d
Critical Coordinators Assigned GCX Medical Upgrade — 2026-02-18
WO-01352645 177d
Critical Coordinators Ready for Scheduling MIDMARK Repair — 2026-02-18
WO-01352646 177d
Critical Dispatch L2 Screening HIGI LLC Repair/PM — 2026-02-18
WO-01352647 177d
Critical Coordinators Ready for Scheduling GE HEALTHCARE Repair — 2026-02-18
WO-01352648 177d
Critical Coordinators Assigned GE HEALTHCARE Repair — 2026-02-18
WO-01352649 177d
Critical Dispatch Entered MIDMARK Repair — 2026-02-18
WO-01352599 177d
Critical Coordinators Ready for Scheduling MIDMARK Repair — 2026-02-18
WO-01352600 177d
Critical Coordinators Ready for Scheduling MIDMARK Repair — 2026-02-18
WO-01352601 177d
Critical Material Management Awaiting Parts - Customer MIDMARK Repair — 2026-02-18
WO-01352604 177d
Critical Material Management Awaiting Parts Conviva Care Solutions (Humana) Virtual Tech - Field Repair Yes 2026-02-18
WO-01352605 177d
Critical Material Management Awaiting Parts Conviva Care Solutions (Humana) Virtual Tech - Drop Shipment Yes 2026-02-18
WO-01352606 177d
Critical Material Management Awaiting Parts Conviva Care Solutions (Humana) Virtual Tech - Field Repair Yes 2026-02-18
WO-01352607 177d
Critical Material Management Awaiting Parts AGILENT TECHNOLOGIES (VPD-FIELD) Preventive Maintenance — 2026-02-18
WO-01352608 177d
Critical Coordinators Assigned GE HEALTHCARE Preventive Maintenance — 2026-02-18
WO-01352609 177d
Critical Coordinators Assigned GE HEALTHCARE Preventive Maintenance — 2026-02-18
WO-01352611 177d
Critical Coordinators Assigned GE HEALTHCARE Repair — 2026-02-18
WO-01352612 177d
Critical Coordinators Assigned GE HEALTHCARE Repair — 2026-02-18
WO-01352613 177d
Critical Material Management Awaiting Parts Conviva Care Solutions (Humana) Virtual Tech - Field Repair Yes 2026-02-18
WO-01352614 177d
Critical Coordinators Scheduled PHILIPS HEALTHCARE FCO — 2026-02-18
WO-01352615 177d
Critical Dispatch Entered GE Healthcare FMI Installation — 2026-02-18
WO-01352616 177d
Critical Coordinators Assigned GE HEALTHCARE Repair — 2026-02-18
WO-01352617 177d
Critical Coordinators Assigned GE HEALTHCARE Repair — 2026-02-18
WO-01352618 177d
Critical Dispatch L2 Screening HIGI LLC Repair — 2026-02-18
WO-01352619 177d
Critical Coordinators Ready for Scheduling United Vein and Vascular Centers Virtual Tech - Field Repair — 2026-02-18
WO-01352620 177d
Critical Coordinators Assigned GE HEALTHCARE Repair — 2026-02-18
WO-01352621 177d
Critical Coordinators Ready for Scheduling CenterWell (Humana) Misc. Inspection — 2026-02-18
WO-01352622 177d
Critical Coordinators Assigned GE HEALTHCARE Repair — 2026-02-18
WO-01352623 177d
Critical Material Management Awaiting Parts AGILENT TECHNOLOGIES (VPD-FIELD) Preventive Maintenance — 2026-02-18
WO-01352624 177d
Critical Coordinators Assigned GE HEALTHCARE Repair — 2026-02-18
WO-01352625 177d
Critical Material Management Awaiting Parts Conviva Care Solutions (Humana) Virtual Tech - Field Repair Yes 2026-02-18
WO-01352626 177d
Critical Coordinators Assigned Oak Street Health Virtual Tech - Field Repair — 2026-02-18
WO-01352627 177d
Critical Coordinators Assigned GE HEALTHCARE Repair — 2026-02-18
WO-01352628 177d
Critical Material Management Awaiting Parts AGILENT TECHNOLOGIES (VPD-FIELD) Preventive Maintenance — 2026-02-18
WO-01352629 177d
Critical Coordinators Scheduled MIDMARK Repair — 2026-02-18
WO-01352630 177d
Critical Holding On Hold Oak Street Health Virtual Tech — 2026-02-18
WO-01352631 177d
Critical Material Management Awaiting Parts - Customer MIDMARK Repair — 2026-02-18
WO-01352632 177d
Critical Material Management Awaiting Parts AGILENT TECHNOLOGIES (VPD-FIELD) Preventive Maintenance — 2026-02-18
WO-01352633 177d
Critical Coordinators Scheduled PHILIPS HEALTHCARE Repair — 2026-02-18
WO-01352634 177d
Critical Coordinators Ready for Scheduling MIDMARK Repair — 2026-02-18
WO-01352635 177d
Critical Coordinators Assigned MIDDLEBURG HEIGHTS FIRE DEPARTMENT Repair — 2026-02-18
WO-01352636 177d
Critical Coordinators Assigned GCX Medical Upgrade — 2026-02-18
WO-01352637 177d
Critical Material Management Awaiting Parts AGILENT TECHNOLOGIES (VPD-FIELD) Preventive Maintenance — 2026-02-18
WO-01352638 177d
Critical Coordinators Assigned GCX Medical Upgrade — 2026-02-18
WO-01352639 177d
Critical Coordinators Ready for Scheduling GE HEALTHCARE Repair — 2026-02-18
WO-01352640 177d
Critical Coordinators Ready for Scheduling GE HEALTHCARE Preventive Maintenance — 2026-02-18
WO-01352641 177d
Critical Dispatch L2 Screening HIGI LLC Repair — 2026-02-18
WO-01352544 177d
Critical Coordinators Ready for Scheduling Oak Street Health Inspection — 2026-02-18
WO-01352545 177d
Critical Coordinators Assigned Suvida Healthcare Inspection — 2026-02-18
P50 (10d)
P75 (26d)
P90 (53d)
Normal
Elevated
High
Critical