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Open work orders compared against completed WO benchmarks — identify aging risk before it impacts your metrics

Total Open WOs
12,104
Median Open Age
142d
Completed median: 10d
Critical (> P90)
12,104
Past 53d — 100%
High Risk (> P75)
0
Past 26d — 0%
Elevated (> P50)
0
Past 10d — 0%
Normal (≤ P50)
0
0%
P75 Benchmark
26d
From 107,591 completed WOs

Where Are Open WOs Stuck?

Current Stage Open WOs Median Age Mean Age Max Age Mean Age vs Benchmarks Critical High Elevated Normal
Coordinators 4,806 165d 267d 861d
4,806 0 0 0
Holding 3,712 179d 235d 863d
3,712 0 0 0
Dispatch 2,762 102d 119d 462d
2,762 0 0 0
Billing 401 127d 148d 598d
401 0 0 0
Material Management 283 107d 127d 507d
283 0 0 0
Field Work 140 120d 150d 469d
140 0 0 0
P50 (10d)
P75 (26d)
P90 (53d)
12,104 open work orders
WO # Age ↑ Age vs Benchmarks Risk Stage Status Account Type Parts Created
WO-01352606 86d
Critical Material Management Awaiting Parts Conviva Care Solutions (Humana) Virtual Tech - Field Repair Yes 2026-02-18
WO-01352607 86d
Critical Material Management Awaiting Parts AGILENT TECHNOLOGIES (VPD-FIELD) Preventive Maintenance — 2026-02-18
WO-01352608 86d
Critical Coordinators Assigned GE HEALTHCARE Preventive Maintenance — 2026-02-18
WO-01352609 86d
Critical Coordinators Assigned GE HEALTHCARE Preventive Maintenance — 2026-02-18
WO-01352611 86d
Critical Coordinators Assigned GE HEALTHCARE Repair — 2026-02-18
WO-01352612 86d
Critical Coordinators Assigned GE HEALTHCARE Repair — 2026-02-18
WO-01352613 86d
Critical Material Management Awaiting Parts Conviva Care Solutions (Humana) Virtual Tech - Field Repair Yes 2026-02-18
WO-01352614 86d
Critical Coordinators Scheduled PHILIPS HEALTHCARE FCO — 2026-02-18
WO-01352615 86d
Critical Dispatch Entered GE Healthcare FMI Installation — 2026-02-18
WO-01352616 86d
Critical Coordinators Assigned GE HEALTHCARE Repair — 2026-02-18
WO-01352617 86d
Critical Coordinators Assigned GE HEALTHCARE Repair — 2026-02-18
WO-01352618 86d
Critical Dispatch L2 Screening HIGI LLC Repair — 2026-02-18
WO-01352619 86d
Critical Coordinators Ready for Scheduling United Vein and Vascular Centers Virtual Tech - Field Repair — 2026-02-18
WO-01352620 86d
Critical Coordinators Assigned GE HEALTHCARE Repair — 2026-02-18
WO-01352621 86d
Critical Coordinators Ready for Scheduling CenterWell (Humana) Misc. Inspection — 2026-02-18
WO-01352622 86d
Critical Coordinators Assigned GE HEALTHCARE Repair — 2026-02-18
WO-01352623 86d
Critical Material Management Awaiting Parts AGILENT TECHNOLOGIES (VPD-FIELD) Preventive Maintenance — 2026-02-18
WO-01352624 86d
Critical Coordinators Assigned GE HEALTHCARE Repair — 2026-02-18
WO-01352625 86d
Critical Material Management Awaiting Parts Conviva Care Solutions (Humana) Virtual Tech - Field Repair Yes 2026-02-18
WO-01352626 86d
Critical Coordinators Assigned Oak Street Health Virtual Tech - Field Repair — 2026-02-18
WO-01352627 86d
Critical Coordinators Assigned GE HEALTHCARE Repair — 2026-02-18
WO-01352628 86d
Critical Material Management Awaiting Parts AGILENT TECHNOLOGIES (VPD-FIELD) Preventive Maintenance — 2026-02-18
WO-01352629 86d
Critical Coordinators Scheduled MIDMARK Repair — 2026-02-18
WO-01352630 86d
Critical Holding On Hold Oak Street Health Virtual Tech — 2026-02-18
WO-01352631 86d
Critical Material Management Awaiting Parts - Customer MIDMARK Repair — 2026-02-18
WO-01352632 86d
Critical Material Management Awaiting Parts AGILENT TECHNOLOGIES (VPD-FIELD) Preventive Maintenance — 2026-02-18
WO-01352633 86d
Critical Coordinators Scheduled PHILIPS HEALTHCARE Repair — 2026-02-18
WO-01352634 86d
Critical Coordinators Ready for Scheduling MIDMARK Repair — 2026-02-18
WO-01352635 86d
Critical Coordinators Assigned MIDDLEBURG HEIGHTS FIRE DEPARTMENT Repair — 2026-02-18
WO-01352636 86d
Critical Coordinators Assigned GCX Medical Upgrade — 2026-02-18
WO-01352637 86d
Critical Material Management Awaiting Parts AGILENT TECHNOLOGIES (VPD-FIELD) Preventive Maintenance — 2026-02-18
WO-01352638 86d
Critical Coordinators Assigned GCX Medical Upgrade — 2026-02-18
WO-01352639 86d
Critical Coordinators Ready for Scheduling GE HEALTHCARE Repair — 2026-02-18
WO-01352640 86d
Critical Coordinators Ready for Scheduling GE HEALTHCARE Preventive Maintenance — 2026-02-18
WO-01352641 86d
Critical Dispatch L2 Screening HIGI LLC Repair — 2026-02-18
WO-01352642 86d
Critical Coordinators Scheduled PHILIPS HEALTHCARE CSOL Services — 2026-02-18
WO-01352643 86d
Critical Dispatch L2 Screening HIGI LLC Repair/PM — 2026-02-18
WO-01352644 86d
Critical Coordinators Assigned GCX Medical Upgrade — 2026-02-18
WO-01352645 86d
Critical Coordinators Ready for Scheduling MIDMARK Repair — 2026-02-18
WO-01352646 86d
Critical Dispatch L2 Screening HIGI LLC Repair/PM — 2026-02-18
WO-01352647 86d
Critical Coordinators Ready for Scheduling GE HEALTHCARE Repair — 2026-02-18
WO-01352648 86d
Critical Coordinators Assigned GE HEALTHCARE Repair — 2026-02-18
WO-01352649 86d
Critical Dispatch Entered MIDMARK Repair — 2026-02-18
WO-01352569 86d
Critical Coordinators Assigned CENTRAL BUCKS AMBULANCE & RESCUE UNIT Repair Yes 2026-02-18
WO-01352570 86d
Critical Coordinators Assigned GCX Medical Upgrade — 2026-02-18
WO-01352571 86d
Critical Coordinators Assigned AGILENT TECHNOLOGIES (VPD) Repair — 2026-02-18
WO-01352572 86d
Critical Coordinators Ready for Scheduling MIDMARK Repair — 2026-02-18
WO-01352573 86d
Critical Coordinators Assigned AGILENT TECHNOLOGIES (VPD) Repair — 2026-02-18
WO-01352574 86d
Critical Coordinators Scheduled PHILIPS HEALTHCARE CSOL Services — 2026-02-18
WO-01352575 86d
Critical Material Management Awaiting Parts HIGI LLC Repair Yes 2026-02-18
P50 (10d)
P75 (26d)
P90 (53d)
Normal
Elevated
High
Critical