Suspensions Dashboard

Open work orders compared against completed WO benchmarks — identify aging risk before it impacts your metrics

Total Open WOs
12,104
Median Open Age
307d
Completed median: 10d
Critical (> P90)
12,104
Past 53d — 100%
High Risk (> P75)
0
Past 26d — 0%
Elevated (> P50)
0
Past 10d — 0%
Normal (≤ P50)
0
0%
P75 Benchmark
26d
From 107,591 completed WOs

Where Are Open WOs Stuck?

Current Stage Open WOs Median Age Mean Age Max Age Mean Age vs Benchmarks Critical High Elevated Normal
Coordinators 4,806 330d 432d 1,027d
4,806 0 0 0
Holding 3,712 344d 400d 1,028d
3,712 0 0 0
Dispatch 2,762 267d 284d 628d
2,762 0 0 0
Billing 401 292d 313d 763d
401 0 0 0
Material Management 283 272d 292d 672d
283 0 0 0
Field Work 140 285d 315d 634d
140 0 0 0
P50 (10d)
P75 (26d)
P90 (53d)
12,104 open work orders
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WO # Age ↓ Age vs Benchmarks Risk Stage Status Account Type Parts Created
WO-01351837 253d
Critical Coordinators Assigned MIDMARK Repair — 2026-02-16
WO-01351838 253d
Critical Coordinators Assigned MIDMARK Repair — 2026-02-16
WO-01351839 253d
Critical Coordinators Assigned AGILENT TECHNOLOGIES (ASP) Preventive Maintenance — 2026-02-16
WO-01351840 253d
Critical Coordinators Assigned AGILENT TECHNOLOGIES (VPD) Repair — 2026-02-16
WO-01351841 253d
Critical Coordinators Assigned AGILENT TECHNOLOGIES (VPD) Repair — 2026-02-16
WO-01351842 253d
Critical Coordinators Scheduled MIDMARK Repair — 2026-02-16
WO-01351843 253d
Critical Coordinators Assigned AGILENT TECHNOLOGIES (ASP) Preventive Maintenance — 2026-02-16
WO-01351845 253d
Critical Coordinators Scheduled TEXAS MEDICAL SCREENING Repair Yes 2026-02-16
WO-01351846 253d
Critical Material Management Awaiting Parts COVETRUS Repair Yes 2026-02-16
WO-01351847 253d
Critical Billing Ready to Bill Oak Street Health Virtual Tech — 2026-02-16
WO-01351848 253d
Critical Coordinators Scheduled KEYSIGHT TECHNOLOGIES (EMG) Cross-Training — 2026-02-16
WO-01351850 253d
Critical Coordinators Assigned GE HEALTHCARE Repair — 2026-02-16
WO-01351851 253d
Critical Coordinators Scheduled Lovet Pet Health Care (Formerly Arizona Pet) Virtual Tech - Field Repair — 2026-02-16
WO-01351852 253d
Critical Coordinators Assigned Conviva Care Solutions (Humana) Virtual Tech - Field Repair Yes 2026-02-16
WO-01351854 253d
Critical Coordinators Assigned AGILENT TECHNOLOGIES (VPD) Overhaul — 2026-02-16
WO-01351856 253d
Critical Field Work Tech On Site PHILIPS HEALTHCARE FCO — 2026-02-16
WO-01351860 253d
Critical Coordinators Assigned GE HEALTHCARE Repair Yes 2026-02-16
WO-01351861 253d
Critical Material Management Awaiting Parts GE HEALTHCARE Repair Yes 2026-02-16
WO-01351862 253d
Critical Coordinators Scheduled PHILIPS HEALTHCARE CSOL Services — 2026-02-16
WO-01351863 253d
Critical Coordinators Scheduled PHILIPS HEALTHCARE CSOL Services — 2026-02-16
WO-01351865 253d
Critical Material Management Awaiting Parts GE HEALTHCARE Repair Yes 2026-02-16
WO-01351871 253d
Critical Coordinators Assigned AGILENT TECHNOLOGIES (ASP) Preventive Maintenance — 2026-02-16
WO-01351872 253d
Critical Holding Ready for Release PHILIPS HEALTHCARE Repair — 2026-02-16
WO-01351873 253d
Critical Coordinators Scheduled PHILIPS HEALTHCARE CSOL Orientation — 2026-02-16
WO-01351875 253d
Critical Coordinators Assigned AGILENT TECHNOLOGIES (ASP) Preventive Maintenance — 2026-02-16
WO-01351878 253d
Critical Coordinators Assigned GE HEALTHCARE Preventive Maintenance — 2026-02-16
WO-01351879 253d
Critical Dispatch Entered AGILENT TECHNOLOGIES (VPD) Repair — 2026-02-16
WO-01351881 253d
Critical Dispatch Entered GE Healthcare FMI FCO — 2026-02-16
WO-01351882 253d
Critical Dispatch Entered GE Healthcare FMI FCO — 2026-02-16
WO-01351883 253d
Critical Dispatch Entered GE Healthcare FMI FCO — 2026-02-16
WO-01351884 253d
Critical Dispatch Entered GE Healthcare FMI FCO — 2026-02-16
WO-01351885 253d
Critical Dispatch Entered GE Healthcare FMI FCO — 2026-02-16
WO-01351886 253d
Critical Dispatch Entered GE Healthcare FMI FCO — 2026-02-16
WO-01351887 253d
Critical Dispatch Entered GE Healthcare FMI FCO — 2026-02-16
WO-01351888 253d
Critical Dispatch Entered GE Healthcare FMI FCO — 2026-02-16
WO-01351889 253d
Critical Dispatch Entered GE Healthcare FMI FCO — 2026-02-16
WO-01351890 253d
Critical Dispatch Entered GE Healthcare FMI FCO — 2026-02-16
WO-01351891 253d
Critical Dispatch Entered GE Healthcare FMI FCO — 2026-02-16
WO-01351892 253d
Critical Dispatch Entered GE Healthcare FMI FCO — 2026-02-16
WO-01351893 253d
Critical Dispatch Entered GE Healthcare FMI FCO — 2026-02-16
WO-01351894 253d
Critical Dispatch Entered GE Healthcare FMI FCO — 2026-02-16
WO-01351895 253d
Critical Dispatch Entered GE Healthcare FMI FCO — 2026-02-16
WO-01351896 253d
Critical Dispatch Entered GE Healthcare FMI FCO — 2026-02-16
WO-01351897 253d
Critical Dispatch Entered GE Healthcare FMI FCO — 2026-02-16
WO-01351898 253d
Critical Dispatch Entered GE Healthcare FMI FCO — 2026-02-16
WO-01351899 253d
Critical Dispatch Entered GE Healthcare FMI FCO — 2026-02-16
WO-01351900 253d
Critical Dispatch Entered GE Healthcare FMI FCO — 2026-02-16
WO-01351901 253d
Critical Dispatch Entered GE Healthcare FMI FCO — 2026-02-16
WO-01351902 253d
Critical Dispatch Entered GE Healthcare FMI FCO — 2026-02-16
WO-01351903 253d
Critical Dispatch Entered GE Healthcare FMI FCO — 2026-02-16
P50 (10d)
P75 (26d)
P90 (53d)
Normal
Elevated
High
Critical