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Open work orders compared against completed WO benchmarks — identify aging risk before it impacts your metrics

Total Open WOs
12,104
Median Open Age
303d
Completed median: 10d
Critical (> P90)
12,104
Past 53d — 100%
High Risk (> P75)
0
Past 26d — 0%
Elevated (> P50)
0
Past 10d — 0%
Normal (≤ P50)
0
0%
P75 Benchmark
26d
From 107,591 completed WOs

Where Are Open WOs Stuck?

Current Stage Open WOs Median Age Mean Age Max Age Mean Age vs Benchmarks Critical High Elevated Normal
Coordinators 4,806 326d 429d 1,023d
4,806 0 0 0
Holding 3,712 341d 397d 1,025d
3,712 0 0 0
Dispatch 2,762 263d 281d 624d
2,762 0 0 0
Billing 401 289d 310d 760d
401 0 0 0
Material Management 283 268d 289d 669d
283 0 0 0
Field Work 140 281d 312d 631d
140 0 0 0
P50 (10d)
P75 (26d)
P90 (53d)
12,104 open work orders
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WO # Age ↓ Age vs Benchmarks Risk Stage Status Account Type Parts Created
WO-01316212 339d
Critical Billing Ready to Bill AGILENT TECHNOLOGIES (ASP) Preventive Maintenance — 2025-11-19
WO-01316227 338d
Critical Coordinators Reschedule GE HEALTHCARE Repair — 2025-11-19
WO-01316234 338d
Critical Coordinators Assigned Centurion of Maryland, LLC - Incarcerated Inspection — 2025-11-19
WO-01316237 338d
Critical Coordinators Assigned Centurion of Maryland, LLC - Incarcerated Inspection — 2025-11-19
WO-01316239 338d
Critical Field Work Incomplete Centurion of Maryland, LLC - Incarcerated Inspection — 2025-11-19
WO-01316244 338d
Critical Field Work Incomplete Centurion of Maryland, LLC - Incarcerated Inspection — 2025-11-19
WO-01316246 338d
Critical Coordinators Assigned Centurion of Maryland, LLC - Incarcerated Inspection — 2025-11-19
WO-01316247 338d
Critical Billing WO Correction Needed Centurion of Maryland, LLC - Incarcerated Inspection — 2025-11-19
WO-01316248 338d
Critical Billing Billing Review Centurion of Maryland, LLC - Incarcerated Inspection — 2025-11-19
WO-01316251 338d
Critical Coordinators Assigned Centurion of Maryland, LLC - Incarcerated Inspection — 2025-11-19
WO-01316255 338d
Critical Coordinators Reschedule Centurion of Maryland, LLC - Incarcerated Inspection — 2025-11-19
WO-01316261 338d
Critical Coordinators Assigned Centurion of Maryland, LLC - Incarcerated Inspection — 2025-11-19
WO-01316289 338d
Critical Coordinators Assigned Centurion of Maryland, LLC - Pre-trial Inspection — 2025-11-19
WO-01316299 338d
Critical Dispatch Logistics HIGI LLC Removal — 2025-11-19
WO-01316302 338d
Critical Coordinators Reschedule Centurion of Maryland, LLC - Incarcerated Inspection — 2025-11-19
WO-01316453 338d
Critical Billing WO Correction Needed HIGI LLC Repair Yes 2025-11-20
WO-01316459 338d
Critical Coordinators Scheduled MOUNT LAUREL TOWNSHIP EMS Repair Yes 2025-11-20
WO-01316461 338d
Critical Material Management Awaiting Parts MOUNT LAUREL TOWNSHIP EMS Repair Yes 2025-11-20
WO-01316479 338d
Critical Coordinators Reschedule AGILENT TECHNOLOGIES (VPD-FIELD) Repair/PM — 2025-11-20
WO-01316493 338d
Critical Coordinators Reschedule Modern Animal Hospital Virtual Tech - Field Repair Yes 2025-11-20
WO-01316557 337d
Critical Billing Invoice Pending AGILENT TECHNOLOGIES (VPD) Overhaul — 2025-11-20
WO-01316561 337d
Critical Field Work Tech On Site AGILENT TECHNOLOGIES (VPD) Overhaul — 2025-11-20
WO-01316568 337d
Critical Holding On Hold OFFICE OF THE CHIEF MEDICAL EXAMINER DC Preventive Maintenance — 2025-11-20
WO-01316575 337d
Critical Holding On Hold CenterWell (Humana) Inspection — 2025-11-20
WO-01316580 337d
Critical Coordinators Scheduled JAWONIO Repair Yes 2025-11-20
WO-01316586 337d
Critical Coordinators Ready for Scheduling GE Healthcare FMI FCO — 2025-11-20
WO-01316598 337d
Critical Material Management Awaiting Parts HIGI LLC Repair Yes 2025-11-20
WO-01316633 337d
Critical Coordinators Ready for Scheduling PHILIPS HEALTHCARE CSOL Services — 2025-11-21
WO-01316634 337d
Critical Coordinators Ready for Scheduling PHILIPS HEALTHCARE CSOL Services — 2025-11-21
WO-01316639 337d
Critical Billing Ready to Bill MIDMARK Repair Cust 2025-11-21
WO-01316649 337d
Critical Holding Ready for Release GE Healthcare FMI FCO — 2025-11-21
WO-01316652 337d
Critical Billing Billing Review SOUTHERN PARAMEDIC SERVICE EMS Preventive Maintenance Yes 2025-11-21
WO-01316680 337d
Critical Holding Ready for Release GE Healthcare FMI FCO — 2025-11-21
WO-01316681 337d
Critical Holding On Hold Modern Animal Hospital Preventive Maintenance — 2025-11-21
WO-01316684 337d
Critical Holding Ready for Release GE Healthcare FMI FCO — 2025-11-21
WO-01316685 337d
Critical Holding Ready for Release GE Healthcare FMI FCO — 2025-11-21
WO-01316686 337d
Critical Holding On Hold Modern Animal Hospital Preventive Maintenance — 2025-11-21
WO-01316687 337d
Critical Holding Ready for Release GE Healthcare FMI FCO — 2025-11-21
WO-01316688 337d
Critical Holding Ready for Release GE Healthcare FMI FCO — 2025-11-21
WO-01316693 336d
Critical Holding On Hold Modern Animal Hospital Preventive Maintenance — 2025-11-21
WO-01316696 336d
Critical Holding On Hold Modern Animal Hospital Preventive Maintenance — 2025-11-21
WO-01316749 336d
Critical Billing Ready to Bill Modern Animal Hospital Virtual Tech - Drop Shipment Yes 2025-11-21
WO-01316777 336d
Critical Coordinators Ready for Scheduling GE Healthcare FMI FCO — 2025-11-21
WO-01316778 336d
Critical Coordinators Ready for Scheduling GE Healthcare FMI FCO — 2025-11-21
WO-01316779 336d
Critical Coordinators Ready for Scheduling GE Healthcare FMI FCO — 2025-11-21
WO-01316781 336d
Critical Coordinators Ready for Scheduling GE Healthcare FMI FCO — 2025-11-21
WO-01316782 336d
Critical Coordinators Ready for Scheduling GE Healthcare FMI FCO — 2025-11-21
WO-01316783 336d
Critical Coordinators Ready for Scheduling GE Healthcare FMI FCO — 2025-11-21
WO-01316784 336d
Critical Coordinators Ready for Scheduling GE Healthcare FMI FCO — 2025-11-21
WO-01316786 336d
Critical Coordinators Ready for Scheduling GE Healthcare FMI FCO — 2025-11-21
P50 (10d)
P75 (26d)
P90 (53d)
Normal
Elevated
High
Critical