Admin Feedback Review Settings Inventory Portal

Suspensions Dashboard

Open work orders compared against completed WO benchmarks — identify aging risk before it impacts your metrics

Total Open WOs
12,104
Median Open Age
236d
Completed median: 10d
Critical (> P90)
12,104
Past 53d — 100%
High Risk (> P75)
0
Past 26d — 0%
Elevated (> P50)
0
Past 10d — 0%
Normal (≤ P50)
0
0%
P75 Benchmark
26d
From 107,591 completed WOs

Where Are Open WOs Stuck?

Current Stage Open WOs Median Age Mean Age Max Age Mean Age vs Benchmarks Critical High Elevated Normal
Coordinators 4,806 259d 362d 956d
4,806 0 0 0
Holding 3,712 273d 330d 957d
3,712 0 0 0
Dispatch 2,762 196d 214d 557d
2,762 0 0 0
Billing 401 222d 243d 692d
401 0 0 0
Material Management 283 201d 222d 602d
283 0 0 0
Field Work 140 214d 245d 564d
140 0 0 0
P50 (10d)
P75 (26d)
P90 (53d)
12,104 open work orders
Download CSV
WO # Age ↓ Age vs Benchmarks Risk Stage Status Account Type Parts Created
WO-01316212 271d
Critical Billing Ready to Bill AGILENT TECHNOLOGIES (ASP) Preventive Maintenance — 2025-11-19
WO-01316227 271d
Critical Coordinators Reschedule GE HEALTHCARE Repair — 2025-11-19
WO-01316234 271d
Critical Coordinators Assigned Centurion of Maryland, LLC - Incarcerated Inspection — 2025-11-19
WO-01316237 271d
Critical Coordinators Assigned Centurion of Maryland, LLC - Incarcerated Inspection — 2025-11-19
WO-01316239 271d
Critical Field Work Incomplete Centurion of Maryland, LLC - Incarcerated Inspection — 2025-11-19
WO-01316244 271d
Critical Field Work Incomplete Centurion of Maryland, LLC - Incarcerated Inspection — 2025-11-19
WO-01316246 271d
Critical Coordinators Assigned Centurion of Maryland, LLC - Incarcerated Inspection — 2025-11-19
WO-01316247 271d
Critical Billing WO Correction Needed Centurion of Maryland, LLC - Incarcerated Inspection — 2025-11-19
WO-01316248 271d
Critical Billing Billing Review Centurion of Maryland, LLC - Incarcerated Inspection — 2025-11-19
WO-01316251 271d
Critical Coordinators Assigned Centurion of Maryland, LLC - Incarcerated Inspection — 2025-11-19
WO-01316255 271d
Critical Coordinators Reschedule Centurion of Maryland, LLC - Incarcerated Inspection — 2025-11-19
WO-01316261 271d
Critical Coordinators Assigned Centurion of Maryland, LLC - Incarcerated Inspection — 2025-11-19
WO-01316289 271d
Critical Coordinators Assigned Centurion of Maryland, LLC - Pre-trial Inspection — 2025-11-19
WO-01316299 271d
Critical Dispatch Logistics HIGI LLC Removal — 2025-11-19
WO-01316302 271d
Critical Coordinators Reschedule Centurion of Maryland, LLC - Incarcerated Inspection — 2025-11-19
WO-01316453 271d
Critical Billing WO Correction Needed HIGI LLC Repair Yes 2025-11-20
WO-01316459 271d
Critical Coordinators Scheduled MOUNT LAUREL TOWNSHIP EMS Repair Yes 2025-11-20
WO-01316461 271d
Critical Material Management Awaiting Parts MOUNT LAUREL TOWNSHIP EMS Repair Yes 2025-11-20
WO-01316479 270d
Critical Coordinators Reschedule AGILENT TECHNOLOGIES (VPD-FIELD) Repair/PM — 2025-11-20
WO-01316493 270d
Critical Coordinators Reschedule Modern Animal Hospital Virtual Tech - Field Repair Yes 2025-11-20
WO-01316557 270d
Critical Billing Invoice Pending AGILENT TECHNOLOGIES (VPD) Overhaul — 2025-11-20
WO-01316561 270d
Critical Field Work Tech On Site AGILENT TECHNOLOGIES (VPD) Overhaul — 2025-11-20
WO-01316568 270d
Critical Holding On Hold OFFICE OF THE CHIEF MEDICAL EXAMINER DC Preventive Maintenance — 2025-11-20
WO-01316575 270d
Critical Holding On Hold CenterWell (Humana) Inspection — 2025-11-20
WO-01316580 270d
Critical Coordinators Scheduled JAWONIO Repair Yes 2025-11-20
WO-01316586 270d
Critical Coordinators Ready for Scheduling GE Healthcare FMI FCO — 2025-11-20
WO-01316598 270d
Critical Material Management Awaiting Parts HIGI LLC Repair Yes 2025-11-20
WO-01316633 270d
Critical Coordinators Ready for Scheduling PHILIPS HEALTHCARE CSOL Services — 2025-11-21
WO-01316634 270d
Critical Coordinators Ready for Scheduling PHILIPS HEALTHCARE CSOL Services — 2025-11-21
WO-01316639 270d
Critical Billing Ready to Bill MIDMARK Repair Cust 2025-11-21
WO-01316649 269d
Critical Holding Ready for Release GE Healthcare FMI FCO — 2025-11-21
WO-01316652 269d
Critical Billing Billing Review SOUTHERN PARAMEDIC SERVICE EMS Preventive Maintenance Yes 2025-11-21
WO-01316680 269d
Critical Holding Ready for Release GE Healthcare FMI FCO — 2025-11-21
WO-01316681 269d
Critical Holding On Hold Modern Animal Hospital Preventive Maintenance — 2025-11-21
WO-01316684 269d
Critical Holding Ready for Release GE Healthcare FMI FCO — 2025-11-21
WO-01316685 269d
Critical Holding Ready for Release GE Healthcare FMI FCO — 2025-11-21
WO-01316686 269d
Critical Holding On Hold Modern Animal Hospital Preventive Maintenance — 2025-11-21
WO-01316687 269d
Critical Holding Ready for Release GE Healthcare FMI FCO — 2025-11-21
WO-01316688 269d
Critical Holding Ready for Release GE Healthcare FMI FCO — 2025-11-21
WO-01316693 269d
Critical Holding On Hold Modern Animal Hospital Preventive Maintenance — 2025-11-21
WO-01316696 269d
Critical Holding On Hold Modern Animal Hospital Preventive Maintenance — 2025-11-21
WO-01316749 269d
Critical Billing Ready to Bill Modern Animal Hospital Virtual Tech - Drop Shipment Yes 2025-11-21
WO-01316777 269d
Critical Coordinators Ready for Scheduling GE Healthcare FMI FCO — 2025-11-21
WO-01316778 269d
Critical Coordinators Ready for Scheduling GE Healthcare FMI FCO — 2025-11-21
WO-01316779 269d
Critical Coordinators Ready for Scheduling GE Healthcare FMI FCO — 2025-11-21
WO-01316781 269d
Critical Coordinators Ready for Scheduling GE Healthcare FMI FCO — 2025-11-21
WO-01316782 269d
Critical Coordinators Ready for Scheduling GE Healthcare FMI FCO — 2025-11-21
WO-01316783 269d
Critical Coordinators Ready for Scheduling GE Healthcare FMI FCO — 2025-11-21
WO-01316784 269d
Critical Coordinators Ready for Scheduling GE Healthcare FMI FCO — 2025-11-21
WO-01316786 269d
Critical Coordinators Ready for Scheduling GE Healthcare FMI FCO — 2025-11-21
P50 (10d)
P75 (26d)
P90 (53d)
Normal
Elevated
High
Critical