Suspensions Dashboard

Open work orders compared against completed WO benchmarks — identify aging risk before it impacts your metrics

Total Open WOs
12,104
Median Open Age
303d
Completed median: 10d
Critical (> P90)
12,104
Past 53d — 100%
High Risk (> P75)
0
Past 26d — 0%
Elevated (> P50)
0
Past 10d — 0%
Normal (≤ P50)
0
0%
P75 Benchmark
26d
From 107,591 completed WOs

Where Are Open WOs Stuck?

Current Stage Open WOs Median Age Mean Age Max Age Mean Age vs Benchmarks Critical High Elevated Normal
Coordinators 4,806 326d 429d 1,023d
4,806 0 0 0
Holding 3,712 341d 397d 1,025d
3,712 0 0 0
Dispatch 2,762 263d 281d 624d
2,762 0 0 0
Billing 401 289d 310d 759d
401 0 0 0
Material Management 283 268d 289d 669d
283 0 0 0
Field Work 140 281d 312d 631d
140 0 0 0
P50 (10d)
P75 (26d)
P90 (53d)
12,104 open work orders
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WO # Age ↓ Age vs Benchmarks Risk Stage Status Account Type Parts Created
WO-01314821 345d
Critical Coordinators Scheduled PHILIPS HEALTHCARE Repair — 2025-11-12
WO-01314829 345d
Critical Coordinators Ready for Scheduling First Choice Health Centers, Inc. Preventive Maintenance — 2025-11-12
WO-01314846 345d
Critical Holding On Hold Sono Bello Virtual Tech - Depot Yes 2025-11-12
WO-01314854 345d
Critical Coordinators Scheduled CareATC Inspection — 2025-11-12
WO-01314869 345d
Critical Holding Ready for Release PHILIPS HEALTHCARE Preventive Maintenance — 2025-11-12
WO-01314870 345d
Critical Coordinators Scheduled PHILIPS HEALTHCARE Preventive Maintenance — 2025-11-12
WO-01314871 345d
Critical Coordinators Scheduled PHILIPS HEALTHCARE Preventive Maintenance — 2025-11-12
WO-01314872 345d
Critical Holding Ready for Release PHILIPS HEALTHCARE Preventive Maintenance — 2025-11-12
WO-01314874 345d
Critical Holding Ready for Release PHILIPS HEALTHCARE Preventive Maintenance — 2025-11-12
WO-01314875 345d
Critical Holding Ready for Release PHILIPS HEALTHCARE Preventive Maintenance — 2025-11-12
WO-01314876 345d
Critical Holding Ready for Release PHILIPS HEALTHCARE Preventive Maintenance — 2025-11-12
WO-01314878 345d
Critical Coordinators Scheduled PHILIPS HEALTHCARE Preventive Maintenance — 2025-11-12
WO-01314881 345d
Critical Holding Ready for Release PHILIPS HEALTHCARE Preventive Maintenance — 2025-11-12
WO-01314882 345d
Critical Coordinators Scheduled PHILIPS HEALTHCARE Preventive Maintenance — 2025-11-12
WO-01314883 345d
Critical Holding Ready for Release PHILIPS HEALTHCARE Preventive Maintenance — 2025-11-12
WO-01314884 345d
Critical Holding Ready for Release PHILIPS HEALTHCARE Preventive Maintenance — 2025-11-12
WO-01314885 345d
Critical Holding Ready for Release PHILIPS HEALTHCARE Preventive Maintenance — 2025-11-12
WO-01314886 345d
Critical Holding Ready for Release PHILIPS HEALTHCARE Preventive Maintenance — 2025-11-12
WO-01315074 345d
Critical Coordinators Ready for Scheduling GE Healthcare FMI Installation — 2025-11-13
WO-01315075 345d
Critical Holding Ready for Release PHILIPS HEALTHCARE Preventive Maintenance — 2025-11-13
WO-01315078 345d
Critical Coordinators Ready for Scheduling GE Healthcare FMI Installation — 2025-11-13
WO-01315079 345d
Critical Coordinators Ready for Scheduling GE Healthcare FMI Installation — 2025-11-13
WO-01315082 345d
Critical Coordinators Ready for Scheduling GE Healthcare FMI Installation — 2025-11-13
WO-01315096 345d
Critical Coordinators Ready for Scheduling GE Healthcare FMI Installation — 2025-11-13
WO-01315098 345d
Critical Coordinators Scheduled SB Clinical Practice Management Plan, Inc Inspection — 2025-11-13
WO-01315102 345d
Critical Coordinators Assigned Centurion of Georgia Inspection — 2025-11-13
WO-01315111 344d
Critical Coordinators Ready for Scheduling GE Healthcare FMI Installation — 2025-11-13
WO-01315120 344d
Critical Dispatch L2 Screening GE Healthcare FMI Installation — 2025-11-13
WO-01315131 344d
Critical Coordinators Ready for Scheduling GE Healthcare FMI Installation — 2025-11-13
WO-01315134 344d
Critical Coordinators Ready for Scheduling GE Healthcare FMI Installation — 2025-11-13
WO-01315146 344d
Critical Coordinators Scheduled Oak Street Health Virtual Tech - Field Repair Yes 2025-11-13
WO-01315232 344d
Critical Coordinators Assigned VillageMD Repair Yes 2025-11-13
WO-01315244 344d
Critical Coordinators Assigned GE HEALTHCARE Preventive Maintenance — 2025-11-13
WO-01315249 344d
Critical Coordinators Ready for Scheduling PHILIPS HEALTHCARE CSOL Services — 2025-11-13
WO-01315255 344d
Critical Coordinators Scheduled PHILIPS HEALTHCARE CSOL Services — 2025-11-14
WO-01315256 344d
Critical Coordinators Scheduled PHILIPS HEALTHCARE CSOL Services — 2025-11-14
WO-01315259 344d
Critical Coordinators Scheduled PHILIPS HEALTHCARE CSOL Services — 2025-11-14
WO-01315262 344d
Critical Coordinators Scheduled PHILIPS HEALTHCARE CSOL Services — 2025-11-14
WO-01315263 344d
Critical Coordinators Scheduled PHILIPS HEALTHCARE CSOL Services — 2025-11-14
WO-01315290 344d
Critical Holding On Hold Oak Street Health Virtual Tech - Drop Shipment Yes 2025-11-14
WO-01315291 344d
Critical Holding On Hold PHILIPS HEALTHCARE Repair — 2025-11-14
WO-01315335 343d
Critical Coordinators Reschedule GE HEALTHCARE Repair Yes 2025-11-14
WO-01315339 343d
Critical Holding On Hold Sono Bello Virtual Tech - Depot Yes 2025-11-14
WO-01315342 343d
Critical Holding On Hold Sono Bello Depot Yes 2025-11-14
WO-01315410 343d
Critical Coordinators Reschedule HEMATOLOGY ONCOLOGY Repair Yes 2025-11-14
WO-01315415 343d
Critical Coordinators Reschedule HEMATOLOGY ONCOLOGY Repair Yes 2025-11-14
WO-01315425 343d
Critical Material Management Awaiting Parts HIGI LLC Repair Yes 2025-11-14
WO-01315426 343d
Critical Material Management Awaiting Parts HIGI LLC Repair Yes 2025-11-14
WO-01315428 343d
Critical Material Management Awaiting Parts HIGI LLC Repair Yes 2025-11-14
WO-01315430 343d
Critical Material Management Awaiting Parts HIGI LLC Repair Yes 2025-11-14
P50 (10d)
P75 (26d)
P90 (53d)
Normal
Elevated
High
Critical