Suspensions Dashboard

Open work orders compared against completed WO benchmarks — identify aging risk before it impacts your metrics

Total Open WOs
12,104
Median Open Age
303d
Completed median: 10d
Critical (> P90)
12,104
Past 53d — 100%
High Risk (> P75)
0
Past 26d — 0%
Elevated (> P50)
0
Past 10d — 0%
Normal (≤ P50)
0
0%
P75 Benchmark
26d
From 107,591 completed WOs

Where Are Open WOs Stuck?

Current Stage Open WOs Median Age Mean Age Max Age Mean Age vs Benchmarks Critical High Elevated Normal
Coordinators 4,806 326d 429d 1,023d
4,806 0 0 0
Holding 3,712 341d 397d 1,025d
3,712 0 0 0
Dispatch 2,762 263d 281d 624d
2,762 0 0 0
Billing 401 289d 310d 759d
401 0 0 0
Material Management 283 268d 289d 669d
283 0 0 0
Field Work 140 281d 312d 631d
140 0 0 0
P50 (10d)
P75 (26d)
P90 (53d)
12,104 open work orders
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WO # Age ↓ Age vs Benchmarks Risk Stage Status Account Type Parts Created
WO-01315503 341d
Critical Billing Ready to Bill AGILENT TECHNOLOGIES (ASP) Preventive Maintenance — 2025-11-17
WO-01315516 341d
Critical Coordinators Ready for Scheduling PHILIPS HEALTHCARE FCO — 2025-11-17
WO-01315523 341d
Critical Coordinators Ready for Scheduling PHILIPS HEALTHCARE CSOL Services — 2025-11-17
WO-01315527 341d
Critical Coordinators Scheduled Access Health - WV Inspection — 2025-11-17
WO-01315529 341d
Critical Holding On Hold HCA Urgent Care Inspection — 2025-11-17
WO-01315537 341d
Critical Holding On Hold INTERNATIONAL SOS HEALTHCARE SERVICES U.S. - Onshore/Offshore Inspection — 2025-11-17
WO-01315542 341d
Critical Holding On Hold INTERNATIONAL SOS HEALTHCARE SERVICES U.S. - Onshore/Offshore Inspection — 2025-11-17
WO-01315545 340d
Critical Holding On Hold INTERNATIONAL SOS HEALTHCARE SERVICES U.S. - Onshore/Offshore Inspection — 2025-11-17
WO-01315550 340d
Critical Field Work Incomplete VillageMD Depot Yes 2025-11-17
WO-01315559 340d
Critical Coordinators Scheduled SB Clinical Practice Management Plan, Inc Inspection — 2025-11-17
WO-01315574 340d
Critical Coordinators Scheduled DIVISION OF FORENSIC SCIENCES Repair Yes 2025-11-17
WO-01315575 340d
Critical Coordinators Scheduled DIVISION OF FORENSIC SCIENCES Repair Yes 2025-11-17
WO-01315577 340d
Critical Coordinators Scheduled DIVISION OF FORENSIC SCIENCES Repair Yes 2025-11-17
WO-01315587 340d
Critical Coordinators Scheduled PHILIPS HEALTHCARE FCO — 2025-11-17
WO-01315603 340d
Critical Holding On Hold Sono Bello Virtual Tech - Depot Yes 2025-11-17
WO-01315608 340d
Critical Billing Ready to Bill Oak Street Health Virtual Tech - Field Repair Yes 2025-11-17
WO-01315631 340d
Critical Material Management Awaiting Parts GE HEALTHCARE Repair Yes 2025-11-17
WO-01315637 340d
Critical Coordinators Ready for Scheduling PHILIPS HEALTHCARE CSOL Services — 2025-11-17
WO-01315644 340d
Critical Material Management Awaiting Parts HIGI LLC Repair Yes 2025-11-17
WO-01315660 340d
Critical Coordinators Scheduled PHILIPS HEALTHCARE CSOL Services — 2025-11-17
WO-01315664 340d
Critical Coordinators Scheduled PHILIPS HEALTHCARE CSOL Services — 2025-11-17
WO-01315665 340d
Critical Coordinators Scheduled PHILIPS HEALTHCARE CSOL Services — 2025-11-17
WO-01315672 340d
Critical Coordinators Scheduled PHILIPS HEALTHCARE CSOL Services — 2025-11-17
WO-01315704 340d
Critical Coordinators Ready for Scheduling GCX Medical Upgrade — 2025-11-18
WO-01315754 340d
Critical Coordinators Ready for Scheduling GCX Medical Upgrade — 2025-11-18
WO-01315781 340d
Critical Coordinators Ready for Scheduling GCX Medical Upgrade — 2025-11-18
WO-01315782 340d
Critical Coordinators Ready for Scheduling GCX Medical Upgrade — 2025-11-18
WO-01315872 340d
Critical Coordinators Ready for Scheduling GCX Medical Upgrade — 2025-11-18
WO-01316150 339d
Critical Coordinators Ready for Scheduling PHILIPS HEALTHCARE CSOL Services — 2025-11-19
WO-01316152 339d
Critical Coordinators Scheduled PHILIPS HEALTHCARE CSOL Services — 2025-11-19
WO-01316153 339d
Critical Coordinators Scheduled PHILIPS HEALTHCARE CSOL Services — 2025-11-19
WO-01316154 339d
Critical Coordinators Scheduled PHILIPS HEALTHCARE CSOL Services — 2025-11-19
WO-01316157 339d
Critical Coordinators Assigned EPISCOPAL SENIOR LIFE Depot - Syracuse — 2025-11-19
WO-01316158 339d
Critical Coordinators Assigned EPISCOPAL SENIOR LIFE Depot - Syracuse — 2025-11-19
WO-01316159 339d
Critical Coordinators Scheduled AGILENT TECHNOLOGIES (CROSSLAB) Preventive Maintenance — 2025-11-19
WO-01316160 339d
Critical Coordinators Scheduled AGILENT TECHNOLOGIES (CROSSLAB) Preventive Maintenance — 2025-11-19
WO-01316162 339d
Critical Coordinators Scheduled AGILENT TECHNOLOGIES (CROSSLAB) Calibration — 2025-11-19
WO-01316168 339d
Critical Dispatch Entered GE Healthcare FMI Installation — 2025-11-19
WO-01316171 339d
Critical Coordinators Ready for Scheduling GE Healthcare FMI Installation — 2025-11-19
WO-01316172 339d
Critical Dispatch Entered GE Healthcare FMI Installation — 2025-11-19
WO-01316173 339d
Critical Dispatch Entered GE Healthcare FMI Installation — 2025-11-19
WO-01316175 339d
Critical Coordinators Assigned EPISCOPAL SENIOR LIFE Depot - Syracuse — 2025-11-19
WO-01316186 339d
Critical Coordinators Assigned EPISCOPAL SENIOR LIFE Depot - Syracuse — 2025-11-19
WO-01316195 339d
Critical Coordinators Scheduled GE HEALTHCARE Preventive Maintenance — 2025-11-19
WO-01316196 339d
Critical Dispatch Entered GE Healthcare FMI Installation — 2025-11-19
WO-01316197 339d
Critical Dispatch Entered GE Healthcare FMI Installation — 2025-11-19
WO-01316198 339d
Critical Coordinators Scheduled GE HEALTHCARE Preventive Maintenance — 2025-11-19
WO-01316199 338d
Critical Dispatch Entered GE Healthcare FMI Installation — 2025-11-19
WO-01316205 338d
Critical Field Work Incomplete GE HEALTHCARE Repair — 2025-11-19
WO-01316208 338d
Critical Coordinators Scheduled Community Health Center CHC New Britain Repair Yes 2025-11-19
P50 (10d)
P75 (26d)
P90 (53d)
Normal
Elevated
High
Critical