Suspensions Dashboard

Open work orders compared against completed WO benchmarks — identify aging risk before it impacts your metrics

Total Open WOs
12,104
Median Open Age
236d
Completed median: 10d
Critical (> P90)
12,104
Past 53d — 100%
High Risk (> P75)
0
Past 26d — 0%
Elevated (> P50)
0
Past 10d — 0%
Normal (≤ P50)
0
0%
P75 Benchmark
26d
From 107,591 completed WOs

Where Are Open WOs Stuck?

Current Stage Open WOs Median Age Mean Age Max Age Mean Age vs Benchmarks Critical High Elevated Normal
Coordinators 4,806 259d 362d 956d
4,806 0 0 0
Holding 3,712 273d 330d 957d
3,712 0 0 0
Dispatch 2,762 196d 214d 557d
2,762 0 0 0
Billing 401 221d 243d 692d
401 0 0 0
Material Management 283 201d 222d 601d
283 0 0 0
Field Work 140 214d 244d 564d
140 0 0 0
P50 (10d)
P75 (26d)
P90 (53d)
12,104 open work orders
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WO # Age ↓ Age vs Benchmarks Risk Stage Status Account Type Parts Created
WO-01315503 273d
Critical Billing Ready to Bill AGILENT TECHNOLOGIES (ASP) Preventive Maintenance 2025-11-17
WO-01315516 273d
Critical Coordinators Ready for Scheduling PHILIPS HEALTHCARE FCO 2025-11-17
WO-01315523 273d
Critical Coordinators Ready for Scheduling PHILIPS HEALTHCARE CSOL Services 2025-11-17
WO-01315527 273d
Critical Coordinators Scheduled Access Health - WV Inspection 2025-11-17
WO-01315529 273d
Critical Holding On Hold HCA Urgent Care Inspection 2025-11-17
WO-01315537 273d
Critical Holding On Hold INTERNATIONAL SOS HEALTHCARE SERVICES U.S. - Onshore/Offshore Inspection 2025-11-17
WO-01315542 273d
Critical Holding On Hold INTERNATIONAL SOS HEALTHCARE SERVICES U.S. - Onshore/Offshore Inspection 2025-11-17
WO-01315545 273d
Critical Holding On Hold INTERNATIONAL SOS HEALTHCARE SERVICES U.S. - Onshore/Offshore Inspection 2025-11-17
WO-01315550 273d
Critical Field Work Incomplete VillageMD Depot Yes 2025-11-17
WO-01315559 273d
Critical Coordinators Scheduled SB Clinical Practice Management Plan, Inc Inspection 2025-11-17
WO-01315574 273d
Critical Coordinators Scheduled DIVISION OF FORENSIC SCIENCES Repair Yes 2025-11-17
WO-01315575 273d
Critical Coordinators Scheduled DIVISION OF FORENSIC SCIENCES Repair Yes 2025-11-17
WO-01315577 273d
Critical Coordinators Scheduled DIVISION OF FORENSIC SCIENCES Repair Yes 2025-11-17
WO-01315587 273d
Critical Coordinators Scheduled PHILIPS HEALTHCARE FCO 2025-11-17
WO-01315603 273d
Critical Holding On Hold Sono Bello Virtual Tech - Depot Yes 2025-11-17
WO-01315608 273d
Critical Billing Ready to Bill Oak Street Health Virtual Tech - Field Repair Yes 2025-11-17
WO-01315631 273d
Critical Material Management Awaiting Parts GE HEALTHCARE Repair Yes 2025-11-17
WO-01315637 273d
Critical Coordinators Ready for Scheduling PHILIPS HEALTHCARE CSOL Services 2025-11-17
WO-01315644 273d
Critical Material Management Awaiting Parts HIGI LLC Repair Yes 2025-11-17
WO-01315660 273d
Critical Coordinators Scheduled PHILIPS HEALTHCARE CSOL Services 2025-11-17
WO-01315664 273d
Critical Coordinators Scheduled PHILIPS HEALTHCARE CSOL Services 2025-11-17
WO-01315665 273d
Critical Coordinators Scheduled PHILIPS HEALTHCARE CSOL Services 2025-11-17
WO-01315672 273d
Critical Coordinators Scheduled PHILIPS HEALTHCARE CSOL Services 2025-11-17
WO-01315704 273d
Critical Coordinators Ready for Scheduling GCX Medical Upgrade 2025-11-18
WO-01315754 273d
Critical Coordinators Ready for Scheduling GCX Medical Upgrade 2025-11-18
WO-01315781 273d
Critical Coordinators Ready for Scheduling GCX Medical Upgrade 2025-11-18
WO-01315782 273d
Critical Coordinators Ready for Scheduling GCX Medical Upgrade 2025-11-18
WO-01315872 273d
Critical Coordinators Ready for Scheduling GCX Medical Upgrade 2025-11-18
WO-01316150 272d
Critical Coordinators Ready for Scheduling PHILIPS HEALTHCARE CSOL Services 2025-11-19
WO-01316152 272d
Critical Coordinators Scheduled PHILIPS HEALTHCARE CSOL Services 2025-11-19
WO-01316153 272d
Critical Coordinators Scheduled PHILIPS HEALTHCARE CSOL Services 2025-11-19
WO-01316154 272d
Critical Coordinators Scheduled PHILIPS HEALTHCARE CSOL Services 2025-11-19
WO-01316157 271d
Critical Coordinators Assigned EPISCOPAL SENIOR LIFE Depot - Syracuse 2025-11-19
WO-01316158 271d
Critical Coordinators Assigned EPISCOPAL SENIOR LIFE Depot - Syracuse 2025-11-19
WO-01316159 271d
Critical Coordinators Scheduled AGILENT TECHNOLOGIES (CROSSLAB) Preventive Maintenance 2025-11-19
WO-01316160 271d
Critical Coordinators Scheduled AGILENT TECHNOLOGIES (CROSSLAB) Preventive Maintenance 2025-11-19
WO-01316162 271d
Critical Coordinators Scheduled AGILENT TECHNOLOGIES (CROSSLAB) Calibration 2025-11-19
WO-01316168 271d
Critical Dispatch Entered GE Healthcare FMI Installation 2025-11-19
WO-01316171 271d
Critical Coordinators Ready for Scheduling GE Healthcare FMI Installation 2025-11-19
WO-01316172 271d
Critical Dispatch Entered GE Healthcare FMI Installation 2025-11-19
WO-01316173 271d
Critical Dispatch Entered GE Healthcare FMI Installation 2025-11-19
WO-01316175 271d
Critical Coordinators Assigned EPISCOPAL SENIOR LIFE Depot - Syracuse 2025-11-19
WO-01316186 271d
Critical Coordinators Assigned EPISCOPAL SENIOR LIFE Depot - Syracuse 2025-11-19
WO-01316195 271d
Critical Coordinators Scheduled GE HEALTHCARE Preventive Maintenance 2025-11-19
WO-01316196 271d
Critical Dispatch Entered GE Healthcare FMI Installation 2025-11-19
WO-01316197 271d
Critical Dispatch Entered GE Healthcare FMI Installation 2025-11-19
WO-01316198 271d
Critical Coordinators Scheduled GE HEALTHCARE Preventive Maintenance 2025-11-19
WO-01316199 271d
Critical Dispatch Entered GE Healthcare FMI Installation 2025-11-19
WO-01316205 271d
Critical Field Work Incomplete GE HEALTHCARE Repair 2025-11-19
WO-01316208 271d
Critical Coordinators Scheduled Community Health Center CHC New Britain Repair Yes 2025-11-19
P50 (10d)
P75 (26d)
P90 (53d)
Normal
Elevated
High
Critical