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Open work orders compared against completed WO benchmarks — identify aging risk before it impacts your metrics

Total Open WOs
12,104
Median Open Age
238d
Completed median: 10d
Critical (> P90)
12,104
Past 53d — 100%
High Risk (> P75)
0
Past 26d — 0%
Elevated (> P50)
0
Past 10d — 0%
Normal (≤ P50)
0
0%
P75 Benchmark
26d
From 107,591 completed WOs

Where Are Open WOs Stuck?

Current Stage Open WOs Median Age Mean Age Max Age Mean Age vs Benchmarks Critical High Elevated Normal
Coordinators 4,806 261d 364d 958d
4,806 0 0 0
Holding 3,712 276d 332d 960d
3,712 0 0 0
Dispatch 2,762 198d 216d 559d
2,762 0 0 0
Billing 401 224d 245d 695d
401 0 0 0
Material Management 283 203d 224d 604d
283 0 0 0
Field Work 140 216d 247d 566d
140 0 0 0
P50 (10d)
P75 (26d)
P90 (53d)
12,104 open work orders
Download CSV
WO # Age ↓ Age vs Benchmarks Risk Stage Status Account Type Parts Created
WO-01324252 255d
Critical Coordinators Scheduled Centurion of Georgia Inspection — 2025-12-08
WO-01324274 255d
Critical Coordinators Scheduled Women’s Internal Medicine, Inc East Greenwich RI Inspection Yes 2025-12-08
WO-01324296 254d
Critical Holding On Hold Oak Street Health SWAPOUT Yes 2025-12-08
WO-01324302 254d
Critical Billing Ready to Bill RETINA VITREOUS Inspection — 2025-12-08
WO-01324308 254d
Critical Billing Billing Review Crossover Health Management Services Virtual Tech - Field Repair Yes 2025-12-08
WO-01324311 254d
Critical Coordinators Assigned AGILENT TECHNOLOGIES (VPD) Repair — 2025-12-08
WO-01324315 254d
Critical Coordinators Assigned AGILENT TECHNOLOGIES (VPD) Repair — 2025-12-08
WO-01324318 254d
Critical Coordinators Assigned AGILENT TECHNOLOGIES (VPD) Repair — 2025-12-08
WO-01324321 254d
Critical Billing Ready to Bill HIGI LLC Installation Yes 2025-12-08
WO-01324322 254d
Critical Billing Billing Review HIGI LLC Installation Yes 2025-12-08
WO-01324323 254d
Critical Holding 07e-Partial Project PHILIPS HEALTHCARE FCO — 2025-12-08
WO-01324334 254d
Critical Billing Ready to Bill AGILENT TECHNOLOGIES (ASP) Preventive Maintenance — 2025-12-08
WO-01324346 254d
Critical Billing Ready to Bill AGILENT TECHNOLOGIES (ASP) Preventive Maintenance — 2025-12-08
WO-01324355 254d
Critical Billing Ready to Bill RALSTON VETERINARY CLINIC Repair Yes 2025-12-08
WO-01324368 254d
Critical Billing Ready to Bill Oak Street Health Virtual Tech - Field Repair Yes 2025-12-08
WO-01324378 254d
Critical Coordinators Assigned AGILENT TECHNOLOGIES (VPD) Overhaul — 2025-12-08
WO-01324382 254d
Critical Field Work Tech On Site AGILENT TECHNOLOGIES (VPD) Overhaul — 2025-12-08
WO-01324446 254d
Critical Holding Ready for Release PHILIPS HEALTHCARE FCO — 2025-12-09
WO-01324463 254d
Critical Holding On Hold Ellis Pain Center Depot Yes 2025-12-09
WO-01324464 254d
Critical Coordinators Scheduled AGILENT TECHNOLOGIES (ASP) Preventive Maintenance — 2025-12-09
WO-01324466 254d
Critical Coordinators Scheduled AGILENT TECHNOLOGIES (ASP) EOQ — 2025-12-09
WO-01324467 254d
Critical Coordinators Scheduled AGILENT TECHNOLOGIES (ASP) Preventive Maintenance — 2025-12-09
WO-01324476 254d
Critical Billing Ready to Bill AGILENT TECHNOLOGIES (ASP) Preventive Maintenance — 2025-12-09
WO-01324479 254d
Critical Billing Ready to Bill AGILENT TECHNOLOGIES (ASP) Preventive Maintenance — 2025-12-09
WO-01324480 254d
Critical Coordinators Scheduled PHILIPS HEALTHCARE Preventive Maintenance — 2025-12-09
WO-01324483 254d
Critical Holding Ready for Release PHILIPS HEALTHCARE Preventive Maintenance — 2025-12-09
WO-01324485 254d
Critical Billing Ready to Bill AGILENT TECHNOLOGIES (ASP) Preventive Maintenance — 2025-12-09
WO-01324486 254d
Critical Coordinators Ready for Scheduling PHILIPS HEALTHCARE FCO — 2025-12-09
WO-01324490 254d
Critical Billing Ready to Bill AGILENT TECHNOLOGIES (ASP) Preventive Maintenance — 2025-12-09
WO-01324499 253d
Critical Coordinators Scheduled GE Healthcare FMI FCO — 2025-12-09
WO-01324504 253d
Critical Holding Ready for Release PHILIPS HEALTHCARE Preventive Maintenance — 2025-12-09
WO-01324511 253d
Critical Holding Ready for Release PHILIPS HEALTHCARE Preventive Maintenance — 2025-12-09
WO-01324518 253d
Critical Holding Ready for Release PHILIPS HEALTHCARE Preventive Maintenance — 2025-12-09
WO-01324529 253d
Critical Holding Ready for Release GE Healthcare FMI FCO — 2025-12-09
WO-01324549 253d
Critical Coordinators Assigned The Plastic Surgery Center of Brentwood Inspection — 2025-12-09
WO-01324552 253d
Critical Holding On Hold PHILIPS HEALTHCARE Repair — 2025-12-09
WO-01324554 253d
Critical Coordinators Scheduled PHILIPS HEALTHCARE CSOL Services — 2025-12-09
WO-01324560 253d
Critical Billing Invoice Pending AGILENT TECHNOLOGIES (VPD-FIELD) Preventive Maintenance — 2025-12-09
WO-01324563 253d
Critical Coordinators Scheduled AGILENT TECHNOLOGIES (CROSSLAB) Preventive Maintenance — 2025-12-09
WO-01324565 253d
Critical Coordinators Scheduled AGILENT TECHNOLOGIES (CROSSLAB) Preventive Maintenance — 2025-12-09
WO-01324571 253d
Critical Coordinators Scheduled Brown Surgical Associates (Formally University Surgical Associates ) Inspection — 2025-12-09
WO-01324574 253d
Critical Coordinators Scheduled Conviva Care Solutions (Humana) Inspection — 2025-12-09
WO-01324586 253d
Critical Material Management Awaiting Parts GE HEALTHCARE Repair Yes 2025-12-09
WO-01324587 253d
Critical Billing Ready to Bill GE Healthcare FMI FCO — 2025-12-09
WO-01324601 253d
Critical Coordinators Reschedule GE Healthcare FMI FCO — 2025-12-09
WO-01324606 253d
Critical Coordinators Reschedule GE Healthcare FMI FCO — 2025-12-09
WO-01324611 253d
Critical Coordinators Reschedule GE Healthcare FMI FCO — 2025-12-09
WO-01324630 253d
Critical Billing Ready to Bill AGILENT TECHNOLOGIES (ASP) Repair — 2025-12-09
WO-01324727 253d
Critical Billing Ready to Bill Placer County SPCA Installation — 2025-12-10
WO-01324731 253d
Critical Coordinators Scheduled CenterWell (Humana) Inspection — 2025-12-10
P50 (10d)
P75 (26d)
P90 (53d)
Normal
Elevated
High
Critical