Suspensions Dashboard

Open work orders compared against completed WO benchmarks — identify aging risk before it impacts your metrics

Total Open WOs
12,104
Median Open Age
304d
Completed median: 10d
Critical (> P90)
12,104
Past 53d — 100%
High Risk (> P75)
0
Past 26d — 0%
Elevated (> P50)
0
Past 10d — 0%
Normal (≤ P50)
0
0%
P75 Benchmark
26d
From 107,591 completed WOs

Where Are Open WOs Stuck?

Current Stage Open WOs Median Age Mean Age Max Age Mean Age vs Benchmarks Critical High Elevated Normal
Coordinators 4,806 327d 430d 1,024d
4,806 0 0 0
Holding 3,712 341d 397d 1,025d
3,712 0 0 0
Dispatch 2,762 264d 281d 625d
2,762 0 0 0
Billing 401 289d 311d 760d
401 0 0 0
Material Management 283 269d 289d 669d
283 0 0 0
Field Work 140 282d 312d 631d
140 0 0 0
P50 (10d)
P75 (26d)
P90 (53d)
12,104 open work orders
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WO # Age ↓ Age vs Benchmarks Risk Stage Status Account Type Parts Created
WO-01324252 320d
Critical Coordinators Scheduled Centurion of Georgia Inspection — 2025-12-08
WO-01324274 320d
Critical Coordinators Scheduled Women’s Internal Medicine, Inc East Greenwich RI Inspection Yes 2025-12-08
WO-01324296 320d
Critical Holding On Hold Oak Street Health SWAPOUT Yes 2025-12-08
WO-01324302 320d
Critical Billing Ready to Bill RETINA VITREOUS Inspection — 2025-12-08
WO-01324308 320d
Critical Billing Billing Review Crossover Health Management Services Virtual Tech - Field Repair Yes 2025-12-08
WO-01324311 320d
Critical Coordinators Assigned AGILENT TECHNOLOGIES (VPD) Repair — 2025-12-08
WO-01324315 320d
Critical Coordinators Assigned AGILENT TECHNOLOGIES (VPD) Repair — 2025-12-08
WO-01324318 320d
Critical Coordinators Assigned AGILENT TECHNOLOGIES (VPD) Repair — 2025-12-08
WO-01324321 320d
Critical Billing Ready to Bill HIGI LLC Installation Yes 2025-12-08
WO-01324322 320d
Critical Billing Billing Review HIGI LLC Installation Yes 2025-12-08
WO-01324323 320d
Critical Holding 07e-Partial Project PHILIPS HEALTHCARE FCO — 2025-12-08
WO-01324334 320d
Critical Billing Ready to Bill AGILENT TECHNOLOGIES (ASP) Preventive Maintenance — 2025-12-08
WO-01324346 320d
Critical Billing Ready to Bill AGILENT TECHNOLOGIES (ASP) Preventive Maintenance — 2025-12-08
WO-01324355 320d
Critical Billing Ready to Bill RALSTON VETERINARY CLINIC Repair Yes 2025-12-08
WO-01324368 320d
Critical Billing Ready to Bill Oak Street Health Virtual Tech - Field Repair Yes 2025-12-08
WO-01324378 320d
Critical Coordinators Assigned AGILENT TECHNOLOGIES (VPD) Overhaul — 2025-12-08
WO-01324382 320d
Critical Field Work Tech On Site AGILENT TECHNOLOGIES (VPD) Overhaul — 2025-12-08
WO-01324446 319d
Critical Holding Ready for Release PHILIPS HEALTHCARE FCO — 2025-12-09
WO-01324463 319d
Critical Holding On Hold Ellis Pain Center Depot Yes 2025-12-09
WO-01324464 319d
Critical Coordinators Scheduled AGILENT TECHNOLOGIES (ASP) Preventive Maintenance — 2025-12-09
WO-01324466 319d
Critical Coordinators Scheduled AGILENT TECHNOLOGIES (ASP) EOQ — 2025-12-09
WO-01324467 319d
Critical Coordinators Scheduled AGILENT TECHNOLOGIES (ASP) Preventive Maintenance — 2025-12-09
WO-01324476 319d
Critical Billing Ready to Bill AGILENT TECHNOLOGIES (ASP) Preventive Maintenance — 2025-12-09
WO-01324479 319d
Critical Billing Ready to Bill AGILENT TECHNOLOGIES (ASP) Preventive Maintenance — 2025-12-09
WO-01324480 319d
Critical Coordinators Scheduled PHILIPS HEALTHCARE Preventive Maintenance — 2025-12-09
WO-01324483 319d
Critical Holding Ready for Release PHILIPS HEALTHCARE Preventive Maintenance — 2025-12-09
WO-01324485 319d
Critical Billing Ready to Bill AGILENT TECHNOLOGIES (ASP) Preventive Maintenance — 2025-12-09
WO-01324486 319d
Critical Coordinators Ready for Scheduling PHILIPS HEALTHCARE FCO — 2025-12-09
WO-01324490 319d
Critical Billing Ready to Bill AGILENT TECHNOLOGIES (ASP) Preventive Maintenance — 2025-12-09
WO-01324499 319d
Critical Coordinators Scheduled GE Healthcare FMI FCO — 2025-12-09
WO-01324504 319d
Critical Holding Ready for Release PHILIPS HEALTHCARE Preventive Maintenance — 2025-12-09
WO-01324511 319d
Critical Holding Ready for Release PHILIPS HEALTHCARE Preventive Maintenance — 2025-12-09
WO-01324518 319d
Critical Holding Ready for Release PHILIPS HEALTHCARE Preventive Maintenance — 2025-12-09
WO-01324529 319d
Critical Holding Ready for Release GE Healthcare FMI FCO — 2025-12-09
WO-01324549 319d
Critical Coordinators Assigned The Plastic Surgery Center of Brentwood Inspection — 2025-12-09
WO-01324552 319d
Critical Holding On Hold PHILIPS HEALTHCARE Repair — 2025-12-09
WO-01324554 319d
Critical Coordinators Scheduled PHILIPS HEALTHCARE CSOL Services — 2025-12-09
WO-01324560 319d
Critical Billing Invoice Pending AGILENT TECHNOLOGIES (VPD-FIELD) Preventive Maintenance — 2025-12-09
WO-01324563 319d
Critical Coordinators Scheduled AGILENT TECHNOLOGIES (CROSSLAB) Preventive Maintenance — 2025-12-09
WO-01324565 319d
Critical Coordinators Scheduled AGILENT TECHNOLOGIES (CROSSLAB) Preventive Maintenance — 2025-12-09
WO-01324571 319d
Critical Coordinators Scheduled Brown Surgical Associates (Formally University Surgical Associates ) Inspection — 2025-12-09
WO-01324574 319d
Critical Coordinators Scheduled Conviva Care Solutions (Humana) Inspection — 2025-12-09
WO-01324586 319d
Critical Material Management Awaiting Parts GE HEALTHCARE Repair Yes 2025-12-09
WO-01324587 319d
Critical Billing Ready to Bill GE Healthcare FMI FCO — 2025-12-09
WO-01324601 319d
Critical Coordinators Reschedule GE Healthcare FMI FCO — 2025-12-09
WO-01324606 319d
Critical Coordinators Reschedule GE Healthcare FMI FCO — 2025-12-09
WO-01324611 319d
Critical Coordinators Reschedule GE Healthcare FMI FCO — 2025-12-09
WO-01324630 319d
Critical Billing Ready to Bill AGILENT TECHNOLOGIES (ASP) Repair — 2025-12-09
WO-01324727 318d
Critical Billing Ready to Bill Placer County SPCA Installation — 2025-12-10
WO-01324731 318d
Critical Coordinators Scheduled CenterWell (Humana) Inspection — 2025-12-10
P50 (10d)
P75 (26d)
P90 (53d)
Normal
Elevated
High
Critical