Admin Feedback Review Settings Inventory Portal

Stale WO Tracker

Surface forgotten work orders by responsible team — staleness, SLA pressure, and stage overstay

Needs Action
12,104
Stale + overdue WOs requiring intervention
Stale 30d+
12,104
100% of open WOs untouched
Past SLA
12,102
Exceeded priority-based target
Total Open
12,104
All open work orders
Avg Last Touch
249d
Days since last modification
Coordinators 4,806
4806 needs action Stale 30d+: 4806 Med. stale: 206d
Specialist Planner Coordinators
Holding 3,712
3712 needs action Stale 30d+: 3712 Med. stale: 207d
Project Mgrs / Account Mgrs
Dispatch 2,762
2762 needs action Stale 30d+: 2762 Med. stale: 194d
Dispatch / L2
Billing 401
401 needs action Stale 30d+: 401 Med. stale: 185d
Billing Team
Materials 283
283 needs action Stale 30d+: 283 Med. stale: 179d
Parts / Procurement
Field Work 140
140 needs action Stale 30d+: 140 Med. stale: 182d
Technician / Field Supervisor
Filtered to Holding (Project Mgrs / Account Mgrs) — Show all teams

Attention Queue

Showing 3,712 of 12,104 open WOs · team: Holding
CSV
WO # Score ↑ Last Touched Stage Time Age Risk Team Status Account Type Vertical Priority Delay Reason Parts
WO-01330334 100 220d — 221d Needs Action Holding Ready for Release HIGI LLC Preventive Maintenance — PSM —
WO-01330335 100 220d — 221d Needs Action Holding Ready for Release HIGI LLC Preventive Maintenance — PSM —
WO-01330336 100 220d — 221d Needs Action Holding Ready for Release HIGI LLC Preventive Maintenance — PSM —
WO-01330337 100 220d — 221d Needs Action Holding Ready for Release HIGI LLC Preventive Maintenance — PSM —
WO-01330338 100 220d — 221d Needs Action Holding Ready for Release HIGI LLC Preventive Maintenance — PSM —
WO-01330340 100 220d — 221d Needs Action Holding Ready for Release HIGI LLC Preventive Maintenance — PSM —
WO-01330344 100 220d — 221d Needs Action Holding Ready for Release HIGI LLC Preventive Maintenance — PSM —
WO-01330348 100 220d — 221d Needs Action Holding Ready for Release HIGI LLC Preventive Maintenance — PSM —
WO-01330349 100 220d — 221d Needs Action Holding Ready for Release HIGI LLC Preventive Maintenance — PSM —
WO-01330350 100 220d — 221d Needs Action Holding Ready for Release HIGI LLC Preventive Maintenance — PSM —
WO-01330351 100 220d — 221d Needs Action Holding Ready for Release HIGI LLC Preventive Maintenance — PSM —
WO-01330353 100 220d — 221d Needs Action Holding Ready for Release HIGI LLC Preventive Maintenance — PSM —
WO-01330356 100 220d — 221d Needs Action Holding Ready for Release HIGI LLC Preventive Maintenance — PSM —
WO-01330357 100 220d — 221d Needs Action Holding Ready for Release HIGI LLC Preventive Maintenance — PSM —
WO-01330358 100 220d — 221d Needs Action Holding Ready for Release HIGI LLC Preventive Maintenance — PSM —
WO-01330359 100 220d — 221d Needs Action Holding Ready for Release HIGI LLC Preventive Maintenance — PSM —
WO-01330361 100 220d — 221d Needs Action Holding Ready for Release HIGI LLC Preventive Maintenance — PSM —
WO-01330363 100 220d — 221d Needs Action Holding Ready for Release HIGI LLC Preventive Maintenance — PSM —
WO-01330364 100 220d — 221d Needs Action Holding Ready for Release HIGI LLC Preventive Maintenance — PSM —
WO-01330365 100 220d — 221d Needs Action Holding Ready for Release HIGI LLC Preventive Maintenance — PSM —
WO-01330366 100 220d — 221d Needs Action Holding Ready for Release HIGI LLC Preventive Maintenance — PSM —
WO-01330367 100 220d — 221d Needs Action Holding Ready for Release HIGI LLC Preventive Maintenance — PSM —
WO-01330368 100 220d — 221d Needs Action Holding Ready for Release HIGI LLC Preventive Maintenance — PSM —
WO-01330369 100 220d — 221d Needs Action Holding Ready for Release HIGI LLC Preventive Maintenance — PSM —
WO-01330370 100 201d — 221d Needs Action Holding On Hold HIGI LLC Preventive Maintenance — PSM —
WO-01330371 100 201d — 221d Needs Action Holding On Hold HIGI LLC Preventive Maintenance — PSM —
WO-01330372 100 220d — 221d Needs Action Holding Ready for Release HIGI LLC Preventive Maintenance — PSM —
WO-01330373 100 220d — 221d Needs Action Holding Ready for Release HIGI LLC Preventive Maintenance — PSM —
WO-01330376 100 220d — 221d Needs Action Holding Ready for Release HIGI LLC Preventive Maintenance — PSM —
WO-01330377 100 220d — 221d Needs Action Holding Ready for Release HIGI LLC Preventive Maintenance — PSM —
WO-01330378 100 220d — 221d Needs Action Holding Ready for Release HIGI LLC Preventive Maintenance — PSM —
WO-01330381 100 220d — 221d Needs Action Holding Ready for Release HIGI LLC Preventive Maintenance — PSM —
WO-01330384 100 220d — 221d Needs Action Holding Ready for Release HIGI LLC Preventive Maintenance — PSM —
WO-01330385 100 220d — 221d Needs Action Holding Ready for Release HIGI LLC Preventive Maintenance — PSM —
WO-01330386 100 220d — 221d Needs Action Holding Ready for Release HIGI LLC Preventive Maintenance — PSM —
WO-01330387 100 220d — 221d Needs Action Holding Ready for Release HIGI LLC Preventive Maintenance — PSM —
WO-01330388 100 220d — 221d Needs Action Holding Ready for Release HIGI LLC Preventive Maintenance — PSM —
WO-01330389 100 220d — 221d Needs Action Holding Ready for Release HIGI LLC Preventive Maintenance — PSM —
WO-01330391 100 220d — 221d Needs Action Holding Ready for Release HIGI LLC Preventive Maintenance — PSM —
WO-01330392 100 220d — 221d Needs Action Holding Ready for Release HIGI LLC Preventive Maintenance — PSM —
WO-01330393 100 220d — 221d Needs Action Holding Ready for Release HIGI LLC Preventive Maintenance — PSM —
WO-01330394 100 220d — 221d Needs Action Holding Ready for Release HIGI LLC Preventive Maintenance — PSM —
WO-01330396 100 220d — 221d Needs Action Holding Ready for Release HIGI LLC Preventive Maintenance — PSM —
WO-01330397 100 200d — 221d Needs Action Holding On Hold HIGI LLC Preventive Maintenance — PSM —
WO-01330398 100 220d — 221d Needs Action Holding Ready for Release HIGI LLC Preventive Maintenance — PSM —
WO-01330399 100 220d — 221d Needs Action Holding Ready for Release HIGI LLC Preventive Maintenance — PSM —
WO-01330400 100 220d — 221d Needs Action Holding Ready for Release HIGI LLC Preventive Maintenance — PSM —
WO-01330402 100 220d — 221d Needs Action Holding Ready for Release HIGI LLC Preventive Maintenance — PSM —
WO-01330404 100 220d — 221d Needs Action Holding Ready for Release HIGI LLC Preventive Maintenance — PSM —
WO-01330405 100 220d — 221d Needs Action Holding Ready for Release HIGI LLC Preventive Maintenance — PSM —

Why Are WOs Stalling?

Top Stale Accounts

# Account Open WOs Stale 30d+ Avg Stale
1 PHILIPS HEALTHCARE 3,687 3,687 347d
2 GE Healthcare FMI 2,737 2,737 197d
3 HIGI LLC 1,207 1,207 217d
4 GCX Medical 825 825 196d
5 CVS 515 515 242d
6 GE HEALTHCARE 489 489 214d
7 Oak Street Health 243 243 193d
8 MIDMARK 187 187 184d
9 AGILENT TECHNOLOGIES (ASP) 173 173 197d
10 AGILENT TECHNOLOGIES (VPD) 153 153 211d
11 TEXAS MEDICAL SCREENING 144 144 188d
12 AVANTOR SERVICES (FORMERLY VWR CATALYST) 103 103 340d
13 Conviva Care Solutions (Humana) 99 99 191d
14 Modern Animal Hospital 63 63 189d
15 HCA Urgent Care 62 62 204d