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Stale WO Tracker

Surface forgotten work orders by responsible team — staleness, SLA pressure, and stage overstay

Needs Action
12,104
Stale + overdue WOs requiring intervention
Stale 30d+
12,104
100% of open WOs untouched
Past SLA
12,102
Exceeded priority-based target
Total Open
12,104
All open work orders
Avg Last Touch
250d
Days since last modification
Coordinators 4,806
4806 needs action Stale 30d+: 4806 Med. stale: 207d
Specialist Planner Coordinators
Holding 3,712
3712 needs action Stale 30d+: 3712 Med. stale: 208d
Project Mgrs / Account Mgrs
Dispatch 2,762
2762 needs action Stale 30d+: 2762 Med. stale: 195d
Dispatch / L2
Billing 401
401 needs action Stale 30d+: 401 Med. stale: 186d
Billing Team
Materials 283
283 needs action Stale 30d+: 283 Med. stale: 180d
Parts / Procurement
Field Work 140
140 needs action Stale 30d+: 140 Med. stale: 182d
Technician / Field Supervisor

Attention Queue

12,104 open work orders
CSV
WO # Score ↑ Last Touched Stage Time Age Risk Team Status Account Type Vertical Priority Delay Reason Parts
WO-01319619 100 198d — 254d Needs Action Dispatch Entered GCX Medical Upgrade — PC —
WO-01319620 100 198d — 254d Needs Action Dispatch Entered GCX Medical Upgrade — PC —
WO-01319621 100 198d — 254d Needs Action Dispatch Entered GCX Medical Upgrade — PC —
WO-01319622 100 198d — 254d Needs Action Dispatch Entered GCX Medical Upgrade — PC —
WO-01319623 100 198d — 254d Needs Action Dispatch Entered GCX Medical Upgrade — PC —
WO-01319624 100 198d — 254d Needs Action Dispatch Entered GCX Medical Upgrade — PC —
WO-01319625 100 198d — 254d Needs Action Dispatch Entered GCX Medical Upgrade — PC —
WO-01319626 100 198d — 254d Needs Action Dispatch Entered GCX Medical Upgrade — PC —
WO-01319627 100 198d — 254d Needs Action Dispatch Entered GCX Medical Upgrade — PC —
WO-01319628 100 198d — 254d Needs Action Dispatch Entered GCX Medical Upgrade — PC —
WO-01319629 100 198d — 254d Needs Action Dispatch Entered GCX Medical Upgrade — PC —
WO-01319630 100 198d — 254d Needs Action Dispatch Entered GCX Medical Upgrade — PC —
WO-01319631 100 194d — 254d Needs Action Dispatch Entered GCX Medical Upgrade — PC —
WO-01319632 100 194d — 254d Needs Action Dispatch Entered GCX Medical Upgrade — PC —
WO-01319633 100 194d — 254d Needs Action Dispatch Entered GCX Medical Upgrade — PC —
WO-01319636 100 194d — 254d Needs Action Dispatch Entered GCX Medical Upgrade — PC —
WO-01319637 100 194d — 254d Needs Action Dispatch Entered GCX Medical Upgrade — PC —
WO-01319638 100 194d — 254d Needs Action Dispatch Entered GCX Medical Upgrade — PC —
WO-01319639 100 194d — 254d Needs Action Dispatch Entered GCX Medical Upgrade — PC —
WO-01319640 100 194d — 254d Needs Action Dispatch Entered GCX Medical Upgrade — PC —
WO-01319641 100 194d — 254d Needs Action Dispatch Entered GCX Medical Upgrade — PC —
WO-01319642 100 194d — 254d Needs Action Dispatch Entered GCX Medical Upgrade — PC —
WO-01319643 100 194d — 254d Needs Action Dispatch Entered GCX Medical Upgrade — PC —
WO-01319644 100 194d — 254d Needs Action Dispatch Entered GCX Medical Upgrade — PC —
WO-01319645 100 194d — 254d Needs Action Dispatch Entered GCX Medical Upgrade — PC —
WO-01319646 100 194d — 254d Needs Action Dispatch Entered GCX Medical Upgrade — PC —
WO-01319647 100 194d — 254d Needs Action Dispatch Entered GCX Medical Upgrade — PC —
WO-01319648 100 194d — 254d Needs Action Dispatch Entered GCX Medical Upgrade — PC —
WO-01319649 100 194d — 254d Needs Action Dispatch Entered GCX Medical Upgrade — PC —
WO-01329306 100 200d — 223d Needs Action Coordinators Scheduled Sono Bello Inspection — PSM —
WO-01329307 100 223d — 223d Needs Action Coordinators Ready for Scheduling CenterWell (Humana) Inspection — PSM —
WO-01329308 100 223d — 223d Needs Action Coordinators Assigned AGILENT TECHNOLOGIES (VPD) Repair — PSM —
WO-01329309 100 194d — 223d Needs Action Coordinators Assigned Advanced Dermatology and Cosmetic Surgery (ADCS) Inspection — PSM —
WO-01329311 100 221d — 223d Needs Action Coordinators Assigned Sono Bello Inspection — PSM —
WO-01329312 100 221d — 223d Needs Action Coordinators Assigned Infusion for Health Inspection — PSM —
WO-01329313 100 214d — 223d Needs Action Coordinators Scheduled AGILENT TECHNOLOGIES (ASP) Preventive Maintenance — PSM —
WO-01329321 100 223d — 223d Needs Action Coordinators Assigned AGILENT TECHNOLOGIES (VPD) Overhaul — PSM —
WO-01329323 100 214d — 223d Needs Action Coordinators Scheduled AGILENT TECHNOLOGIES (ASP) Preventive Maintenance — PC —
WO-01329324 100 208d — 223d Needs Action Coordinators Assigned PARMA HEIGHTS FIRE DEPARTMENT Preventive Maintenance — PSM —
WO-01329326 100 201d — 223d Needs Action Coordinators Scheduled Southern Illinois Healthcare Foundation - Sauget Inspection — PSM —
WO-01329328 100 223d — 223d Needs Action Coordinators Ready for Scheduling Sono Bello Inspection — PSM —
WO-01329330 100 223d — 223d Needs Action Coordinators Assigned AGILENT TECHNOLOGIES (ASP) Preventive Maintenance — PSM —
WO-01329332 100 193d — 223d Needs Action Holding Ready for Release TEXAS MEDICAL SCREENING Preventive Maintenance — PSM —
WO-01329337 100 223d — 223d Needs Action Coordinators Ready for Scheduling AirSculpt - Atlanta Inspection — PSM —
WO-01329343 100 195d — 223d Needs Action Holding On Hold CenterWell (Humana) Inspection — PSM —
WO-01329346 100 222d — 223d Needs Action Coordinators Scheduled AGILENT TECHNOLOGIES (ASP) Preventive Maintenance — PC —
WO-01329350 100 200d — 223d Needs Action Coordinators Scheduled GE Healthcare FMI Installation — PC —
WO-01329351 100 193d — 223d Needs Action Coordinators Assigned Convenient MD Urgent Care- Corporate Inspection — PSM —
WO-01329370 100 208d — 223d Needs Action Holding On Hold Centurion of Georgia Misc. Inspection — P5 —
WO-01329377 100 207d — 223d Needs Action Coordinators Scheduled AGILENT TECHNOLOGIES (ASP) Preventive Maintenance — PC —

Why Are WOs Stalling?

Top Stale Accounts

# Account Open WOs Stale 30d+ Avg Stale
1 PHILIPS HEALTHCARE 3,687 3,687 348d
2 GE Healthcare FMI 2,737 2,737 197d
3 HIGI LLC 1,207 1,207 217d
4 GCX Medical 825 825 197d
5 CVS 515 515 243d
6 GE HEALTHCARE 489 489 215d
7 Oak Street Health 243 243 194d
8 MIDMARK 187 187 184d
9 AGILENT TECHNOLOGIES (ASP) 173 173 198d
10 AGILENT TECHNOLOGIES (VPD) 153 153 211d
11 TEXAS MEDICAL SCREENING 144 144 189d
12 AVANTOR SERVICES (FORMERLY VWR CATALYST) 103 103 341d
13 Conviva Care Solutions (Humana) 99 99 191d
14 Modern Animal Hospital 63 63 190d
15 HCA Urgent Care 62 62 204d