Admin Feedback Review Settings Inventory Portal

Stale WO Tracker

Surface forgotten work orders by responsible team — staleness, SLA pressure, and stage overstay

Needs Action
12,104
Stale + overdue WOs requiring intervention
Stale 30d+
12,104
100% of open WOs untouched
Past SLA
12,102
Exceeded priority-based target
Total Open
12,104
All open work orders
Avg Last Touch
320d
Days since last modification
Coordinators 4,806
4806 needs action Stale 30d+: 4806 Med. stale: 277d
Specialist Planner Coordinators
Holding 3,712
3712 needs action Stale 30d+: 3712 Med. stale: 278d
Project Mgrs / Account Mgrs
Dispatch 2,762
2762 needs action Stale 30d+: 2762 Med. stale: 266d
Dispatch / L2
Billing 401
401 needs action Stale 30d+: 401 Med. stale: 257d
Billing Team
Materials 283
283 needs action Stale 30d+: 283 Med. stale: 251d
Parts / Procurement
Field Work 140
140 needs action Stale 30d+: 140 Med. stale: 253d
Technician / Field Supervisor

Attention Queue

12,104 open work orders
CSV
WO # Score ↓ Last Touched Stage Time Age Risk Team Status Account Type Vertical Priority Delay Reason Parts
WO-01333951 100 256d 30d 292d Needs Action Holding Ready for Release TEXAS MEDICAL SCREENING Preventive Maintenance Kiosk PSM —
WO-01333952 100 256d 30d 292d Needs Action Holding Ready for Release TEXAS MEDICAL SCREENING Preventive Maintenance Kiosk PSM —
WO-01333953 100 256d 30d 292d Needs Action Holding Ready for Release TEXAS MEDICAL SCREENING Preventive Maintenance Kiosk PSM —
WO-01333954 100 256d 30d 292d Needs Action Holding Ready for Release TEXAS MEDICAL SCREENING Preventive Maintenance Kiosk PSM —
WO-01333955 100 256d 30d 292d Needs Action Holding Ready for Release TEXAS MEDICAL SCREENING Preventive Maintenance Kiosk PSM —
WO-01333956 100 256d 30d 292d Needs Action Holding Ready for Release TEXAS MEDICAL SCREENING Preventive Maintenance Kiosk PSM —
WO-01333957 100 256d 30d 292d Needs Action Holding Ready for Release TEXAS MEDICAL SCREENING Preventive Maintenance Kiosk PSM —
WO-01333958 100 256d 30d 292d Needs Action Holding Ready for Release TEXAS MEDICAL SCREENING Preventive Maintenance Kiosk PSM —
WO-01333959 100 256d 30d 292d Needs Action Holding Ready for Release TEXAS MEDICAL SCREENING Preventive Maintenance Kiosk PSM —
WO-01333960 100 256d 30d 292d Needs Action Holding Ready for Release TEXAS MEDICAL SCREENING Preventive Maintenance Kiosk PSM —
WO-01333961 100 256d 30d 292d Needs Action Holding Ready for Release TEXAS MEDICAL SCREENING Preventive Maintenance Kiosk PSM —
WO-01333962 100 256d 30d 292d Needs Action Holding Ready for Release TEXAS MEDICAL SCREENING Preventive Maintenance Kiosk PSM —
WO-01333963 100 256d 30d 292d Needs Action Holding Ready for Release TEXAS MEDICAL SCREENING Preventive Maintenance Kiosk PSM —
WO-01333964 100 256d 30d 292d Needs Action Holding Ready for Release TEXAS MEDICAL SCREENING Preventive Maintenance Kiosk PSM —
WO-01333965 100 256d 30d 292d Needs Action Holding Ready for Release TEXAS MEDICAL SCREENING Preventive Maintenance Kiosk PSM —
WO-01333966 100 256d 30d 292d Needs Action Holding Ready for Release TEXAS MEDICAL SCREENING Preventive Maintenance Kiosk PSM —
WO-01333967 100 256d 30d 292d Needs Action Holding Ready for Release TEXAS MEDICAL SCREENING Preventive Maintenance Kiosk PSM —
WO-01333968 100 256d 30d 292d Needs Action Holding Ready for Release TEXAS MEDICAL SCREENING Preventive Maintenance Kiosk PSM —
WO-01333969 100 256d 30d 292d Needs Action Holding Ready for Release TEXAS MEDICAL SCREENING Preventive Maintenance Kiosk PSM —
WO-01333970 100 256d 30d 292d Needs Action Holding Ready for Release TEXAS MEDICAL SCREENING Preventive Maintenance Kiosk PSM —
WO-01333971 100 256d 30d 292d Needs Action Holding Ready for Release TEXAS MEDICAL SCREENING Preventive Maintenance Kiosk PSM —
WO-01333972 100 256d 30d 292d Needs Action Holding Ready for Release TEXAS MEDICAL SCREENING Preventive Maintenance Kiosk PSM —
WO-01333973 100 256d 30d 292d Needs Action Holding Ready for Release TEXAS MEDICAL SCREENING Preventive Maintenance Kiosk PSM —
WO-01333974 100 256d 30d 292d Needs Action Holding Ready for Release TEXAS MEDICAL SCREENING Preventive Maintenance Kiosk PSM —
WO-01333975 100 256d 30d 292d Needs Action Holding Ready for Release TEXAS MEDICAL SCREENING Preventive Maintenance Kiosk PSM —
WO-01333976 100 256d 30d 292d Needs Action Holding Ready for Release TEXAS MEDICAL SCREENING Preventive Maintenance Kiosk PSM —
WO-01333977 100 256d 30d 292d Needs Action Holding Ready for Release TEXAS MEDICAL SCREENING Preventive Maintenance Kiosk PSM —
WO-01333978 100 256d 30d 292d Needs Action Holding Ready for Release TEXAS MEDICAL SCREENING Preventive Maintenance Kiosk PSM —
WO-01333979 100 256d 30d 292d Needs Action Holding Ready for Release TEXAS MEDICAL SCREENING Preventive Maintenance Kiosk PSM —
WO-01333980 100 256d 30d 292d Needs Action Holding Ready for Release TEXAS MEDICAL SCREENING Preventive Maintenance Kiosk PSM —
WO-01333981 100 256d 30d 292d Needs Action Holding Ready for Release TEXAS MEDICAL SCREENING Preventive Maintenance Kiosk PSM —
WO-01333982 100 256d 30d 292d Needs Action Holding Ready for Release TEXAS MEDICAL SCREENING Preventive Maintenance Kiosk PSM —
WO-01333983 100 256d 30d 292d Needs Action Holding Ready for Release TEXAS MEDICAL SCREENING Preventive Maintenance Kiosk PSM —
WO-01333984 100 256d 30d 292d Needs Action Holding Ready for Release TEXAS MEDICAL SCREENING Preventive Maintenance Kiosk PSM —
WO-01333985 100 256d 30d 292d Needs Action Holding Ready for Release TEXAS MEDICAL SCREENING Preventive Maintenance Kiosk PSM —
WO-01333986 100 256d 30d 292d Needs Action Holding Ready for Release TEXAS MEDICAL SCREENING Preventive Maintenance Kiosk PSM —
WO-01333987 100 256d 30d 292d Needs Action Holding Ready for Release TEXAS MEDICAL SCREENING Preventive Maintenance Kiosk PSM —
WO-01333988 100 256d 30d 292d Needs Action Holding Ready for Release TEXAS MEDICAL SCREENING Preventive Maintenance Kiosk PSM —
WO-01333989 100 256d 30d 292d Needs Action Holding Ready for Release TEXAS MEDICAL SCREENING Preventive Maintenance Kiosk PSM —
WO-01333990 100 256d 30d 292d Needs Action Holding Ready for Release TEXAS MEDICAL SCREENING Preventive Maintenance Kiosk PSM —
WO-01333991 100 256d 30d 292d Needs Action Holding Ready for Release TEXAS MEDICAL SCREENING Preventive Maintenance Kiosk PSM —
WO-01333992 100 256d 30d 292d Needs Action Holding Ready for Release TEXAS MEDICAL SCREENING Preventive Maintenance Kiosk PSM —
WO-01333993 100 256d 30d 292d Needs Action Holding Ready for Release TEXAS MEDICAL SCREENING Preventive Maintenance Kiosk PSM —
WO-01333994 100 256d 30d 292d Needs Action Holding Ready for Release TEXAS MEDICAL SCREENING Preventive Maintenance Kiosk PSM —
WO-01333995 100 256d 30d 292d Needs Action Holding Ready for Release TEXAS MEDICAL SCREENING Preventive Maintenance Kiosk PSM —
WO-01333996 100 256d 30d 292d Needs Action Holding Ready for Release TEXAS MEDICAL SCREENING Preventive Maintenance Kiosk PSM —
WO-01333997 100 256d 30d 292d Needs Action Holding Ready for Release TEXAS MEDICAL SCREENING Preventive Maintenance Kiosk PSM —
WO-01333998 100 256d 30d 292d Needs Action Holding Ready for Release TEXAS MEDICAL SCREENING Preventive Maintenance Kiosk PSM —
WO-01333999 100 256d 30d 292d Needs Action Holding Ready for Release TEXAS MEDICAL SCREENING Preventive Maintenance Kiosk PSM —
WO-01334558 100 285d 29d 291d Needs Action Coordinators Scheduled PHILIPS HEALTHCARE CSOL Services Clinical Education PSM —

Why Are WOs Stalling?

Top Stale Accounts

# Account Open WOs Stale 30d+ Avg Stale
1 PHILIPS HEALTHCARE 3,687 3,687 418d
2 GE Healthcare FMI 2,737 2,737 268d
3 HIGI LLC 1,207 1,207 288d
4 GCX Medical 825 825 268d
5 CVS 515 515 314d
6 GE HEALTHCARE 489 489 286d
7 Oak Street Health 243 243 265d
8 MIDMARK 187 187 255d
9 AGILENT TECHNOLOGIES (ASP) 173 173 269d
10 AGILENT TECHNOLOGIES (VPD) 153 153 282d
11 TEXAS MEDICAL SCREENING 144 144 260d
12 AVANTOR SERVICES (FORMERLY VWR CATALYST) 103 103 412d
13 Conviva Care Solutions (Humana) 99 99 262d
14 Modern Animal Hospital 63 63 261d
15 HCA Urgent Care 62 62 275d