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Open work orders compared against completed WO benchmarks — identify aging risk before it impacts your metrics

Total Open WOs
12,104
Median Open Age
233d
Completed median: 10d
Critical (> P90)
12,104
Past 53d — 100%
High Risk (> P75)
0
Past 26d — 0%
Elevated (> P50)
0
Past 10d — 0%
Normal (≤ P50)
0
0%
P75 Benchmark
26d
From 107,591 completed WOs

Where Are Open WOs Stuck?

Current Stage Open WOs Median Age Mean Age Max Age Mean Age vs Benchmarks Critical High Elevated Normal
Coordinators 4,806 256d 359d 953d
4,806 0 0 0
Holding 3,712 270d 327d 954d
3,712 0 0 0
Dispatch 2,762 193d 211d 554d
2,762 0 0 0
Billing 401 218d 240d 689d
401 0 0 0
Material Management 283 198d 219d 598d
283 0 0 0
Field Work 140 211d 241d 561d
140 0 0 0
P50 (10d)
P75 (26d)
P90 (53d)
12,104 open work orders
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WO # Age ↑ Age vs Benchmarks Risk Stage Status Account Type Parts Created
WO-01351116 184d
Critical Billing Billing Review GE HEALTHCARE Preventive Maintenance — 2026-02-11
WO-01351117 184d
Critical Coordinators Scheduled MIDMARK Repair — 2026-02-11
WO-01351118 184d
Critical Billing Billing Review GE HEALTHCARE Preventive Maintenance — 2026-02-11
WO-01351119 184d
Critical Billing Billing Review GE HEALTHCARE Preventive Maintenance — 2026-02-11
WO-01351121 184d
Critical Coordinators Ready for Scheduling Oak Street Health Inspection — 2026-02-11
WO-01351122 184d
Critical Coordinators Ready for Scheduling Conviva Care Solutions (Humana) Inspection — 2026-02-11
WO-01351123 184d
Critical Coordinators Scheduled Wellpath LLC Inspection — 2026-02-11
WO-01351126 184d
Critical Coordinators Assigned AGILENT TECHNOLOGIES (VPD) Repair — 2026-02-11
WO-01351127 184d
Critical Coordinators Assigned AGILENT TECHNOLOGIES (ASP) Preventive Maintenance — 2026-02-11
WO-01351129 184d
Critical Coordinators Assigned AGILENT TECHNOLOGIES (ASP) EOQ — 2026-02-11
WO-01351130 184d
Critical Coordinators Assigned Carelon Virtual Tech - Field Repair Yes 2026-02-11
WO-01351131 184d
Critical Coordinators Assigned VillageMD Inspection — 2026-02-11
WO-01351133 184d
Critical Coordinators Scheduled VillageMD Inspection — 2026-02-11
WO-01351134 184d
Critical Material Management Awaiting Parts Mann Eye Institute -Sugarland Preventive Maintenance Yes 2026-02-11
WO-01351136 184d
Critical Coordinators Ready for Scheduling PHILIPS HEALTHCARE CSOL Services — 2026-02-11
WO-01351137 184d
Critical Coordinators Scheduled VillageMD Inspection — 2026-02-11
WO-01351138 184d
Critical Coordinators Ready for Scheduling FOUNDCARE HEALTH CENTER Inspection — 2026-02-11
WO-01351140 184d
Critical Coordinators Assigned AGILENT TECHNOLOGIES (ASP) Preventive Maintenance — 2026-02-11
WO-01351141 184d
Critical Coordinators Scheduled CenterWell (Humana) Virtual Tech - Field Repair — 2026-02-11
WO-01351143 184d
Critical Coordinators Assigned AGILENT TECHNOLOGIES (ASP) Preventive Maintenance — 2026-02-11
WO-01351146 184d
Critical Billing Billing Review GE HEALTHCARE Preventive Maintenance — 2026-02-11
WO-01351147 184d
Critical Material Management Awaiting Parts Lovet Pet Health Care (Formerly Arizona Pet) Virtual Tech - Drop Shipment Yes 2026-02-11
WO-01351148 184d
Critical Coordinators Assigned AGILENT TECHNOLOGIES (ASP) Preventive Maintenance — 2026-02-11
WO-01351149 184d
Critical Coordinators Ready for Scheduling COLLEGE OF DUPAGE Repair — 2026-02-11
WO-01351153 184d
Critical Coordinators Assigned AGILENT TECHNOLOGIES (ASP) Preventive Maintenance — 2026-02-11
WO-01351155 184d
Critical Billing Billing Review GE HEALTHCARE Preventive Maintenance — 2026-02-11
WO-01351156 184d
Critical Billing Billing Review GE HEALTHCARE Preventive Maintenance — 2026-02-11
WO-01351157 184d
Critical Billing Billing Review GE HEALTHCARE Preventive Maintenance — 2026-02-11
WO-01351158 184d
Critical Billing Billing Review GE HEALTHCARE Preventive Maintenance — 2026-02-11
WO-01351159 184d
Critical Billing Billing Review GE HEALTHCARE Preventive Maintenance — 2026-02-11
WO-01351163 184d
Critical Billing Billing Review GE HEALTHCARE Preventive Maintenance — 2026-02-11
WO-01351164 184d
Critical Coordinators Scheduled Advanced Dermatology and Cosmetic Surgery (ADCS) Virtual Tech - Field Repair — 2026-02-11
WO-01351165 184d
Critical Coordinators Scheduled CareATC Misc. Inspection — 2026-02-11
WO-01351166 184d
Critical Material Management Awaiting Parts GE HEALTHCARE Repair Yes 2026-02-11
WO-01351167 184d
Critical Coordinators Assigned AGILENT TECHNOLOGIES (ASP) Preventive Maintenance — 2026-02-11
WO-01351168 184d
Critical Coordinators Assigned GE HEALTHCARE Repair — 2026-02-11
WO-01351042 184d
Critical Coordinators Assigned AGILENT TECHNOLOGIES (VPD) Repair — 2026-02-11
WO-01351043 184d
Critical Dispatch L2 Screening MIDMARK Installation — 2026-02-11
WO-01351046 184d
Critical Coordinators Scheduled Mars Veterinary Virtual Tech - Field Repair — 2026-02-11
WO-01351047 184d
Critical Coordinators Assigned AGILENT TECHNOLOGIES (VPD) Repair — 2026-02-11
WO-01351048 184d
Critical Holding On Hold Lovet Pet Health Care (Formerly Arizona Pet) Virtual Tech — 2026-02-11
WO-01351049 184d
Critical Coordinators Scheduled PHILIPS HEALTHCARE CSOL Services — 2026-02-11
WO-01351050 184d
Critical Field Work Incomplete MOPEC Repair — 2026-02-11
WO-01351051 184d
Critical Coordinators Assigned AGILENT TECHNOLOGIES (VPD) Repair — 2026-02-11
WO-01351052 184d
Critical Coordinators Assigned AGILENT TECHNOLOGIES (VPD) Repair — 2026-02-11
WO-01351053 184d
Critical Coordinators Scheduled PHILIPS HEALTHCARE CSOL Services — 2026-02-11
WO-01351054 184d
Critical Coordinators Scheduled MIDMARK Delivery — 2026-02-11
WO-01351058 184d
Critical Material Management Awaiting Parts HCA Urgent Care Repair Yes 2026-02-11
WO-01351059 184d
Critical Coordinators Assigned AGILENT TECHNOLOGIES (VPD) Repair — 2026-02-11
WO-01351060 184d
Critical Coordinators Ready for Scheduling PHILIPS HEALTHCARE Repair — 2026-02-11
P50 (10d)
P75 (26d)
P90 (53d)
Normal
Elevated
High
Critical