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Open work orders compared against completed WO benchmarks — identify aging risk before it impacts your metrics

Total Open WOs
12,104
Median Open Age
302d
Completed median: 10d
Critical (> P90)
12,104
Past 53d — 100%
High Risk (> P75)
0
Past 26d — 0%
Elevated (> P50)
0
Past 10d — 0%
Normal (≤ P50)
0
0%
P75 Benchmark
26d
From 107,591 completed WOs

Where Are Open WOs Stuck?

Current Stage Open WOs Median Age Mean Age Max Age Mean Age vs Benchmarks Critical High Elevated Normal
Coordinators 4,806 325d 428d 1,022d
4,806 0 0 0
Holding 3,712 339d 395d 1,023d
3,712 0 0 0
Dispatch 2,762 262d 279d 623d
2,762 0 0 0
Billing 401 287d 309d 758d
401 0 0 0
Material Management 283 267d 287d 667d
283 0 0 0
Field Work 140 280d 310d 629d
140 0 0 0
P50 (10d)
P75 (26d)
P90 (53d)
12,104 open work orders
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WO # Age ↑ Age vs Benchmarks Risk Stage Status Account Type Parts Created
WO-01351131 253d
Critical Coordinators Assigned VillageMD Inspection — 2026-02-11
WO-01351133 253d
Critical Coordinators Scheduled VillageMD Inspection — 2026-02-11
WO-01351134 253d
Critical Material Management Awaiting Parts Mann Eye Institute -Sugarland Preventive Maintenance Yes 2026-02-11
WO-01351136 253d
Critical Coordinators Ready for Scheduling PHILIPS HEALTHCARE CSOL Services — 2026-02-11
WO-01351137 253d
Critical Coordinators Scheduled VillageMD Inspection — 2026-02-11
WO-01351138 253d
Critical Coordinators Ready for Scheduling FOUNDCARE HEALTH CENTER Inspection — 2026-02-11
WO-01351140 253d
Critical Coordinators Assigned AGILENT TECHNOLOGIES (ASP) Preventive Maintenance — 2026-02-11
WO-01351141 253d
Critical Coordinators Scheduled CenterWell (Humana) Virtual Tech - Field Repair — 2026-02-11
WO-01351143 253d
Critical Coordinators Assigned AGILENT TECHNOLOGIES (ASP) Preventive Maintenance — 2026-02-11
WO-01351146 253d
Critical Billing Billing Review GE HEALTHCARE Preventive Maintenance — 2026-02-11
WO-01351147 253d
Critical Material Management Awaiting Parts Lovet Pet Health Care (Formerly Arizona Pet) Virtual Tech - Drop Shipment Yes 2026-02-11
WO-01351148 253d
Critical Coordinators Assigned AGILENT TECHNOLOGIES (ASP) Preventive Maintenance — 2026-02-11
WO-01351149 253d
Critical Coordinators Ready for Scheduling COLLEGE OF DUPAGE Repair — 2026-02-11
WO-01351153 253d
Critical Coordinators Assigned AGILENT TECHNOLOGIES (ASP) Preventive Maintenance — 2026-02-11
WO-01351155 253d
Critical Billing Billing Review GE HEALTHCARE Preventive Maintenance — 2026-02-11
WO-01351156 253d
Critical Billing Billing Review GE HEALTHCARE Preventive Maintenance — 2026-02-11
WO-01351157 253d
Critical Billing Billing Review GE HEALTHCARE Preventive Maintenance — 2026-02-11
WO-01351158 253d
Critical Billing Billing Review GE HEALTHCARE Preventive Maintenance — 2026-02-11
WO-01351159 253d
Critical Billing Billing Review GE HEALTHCARE Preventive Maintenance — 2026-02-11
WO-01351163 253d
Critical Billing Billing Review GE HEALTHCARE Preventive Maintenance — 2026-02-11
WO-01351164 253d
Critical Coordinators Scheduled Advanced Dermatology and Cosmetic Surgery (ADCS) Virtual Tech - Field Repair — 2026-02-11
WO-01351165 253d
Critical Coordinators Scheduled CareATC Misc. Inspection — 2026-02-11
WO-01351166 253d
Critical Material Management Awaiting Parts GE HEALTHCARE Repair Yes 2026-02-11
WO-01351167 253d
Critical Coordinators Assigned AGILENT TECHNOLOGIES (ASP) Preventive Maintenance — 2026-02-11
WO-01351168 253d
Critical Coordinators Assigned GE HEALTHCARE Repair — 2026-02-11
WO-01351170 253d
Critical Billing Billing Review GE HEALTHCARE Preventive Maintenance — 2026-02-11
WO-01351171 253d
Critical Billing Billing Review GE HEALTHCARE Preventive Maintenance — 2026-02-11
WO-01351174 253d
Critical Coordinators Scheduled PHILIPS HEALTHCARE CSOL Services — 2026-02-11
WO-01351178 253d
Critical Coordinators Assigned AGILENT TECHNOLOGIES (ASP) Preventive Maintenance — 2026-02-11
WO-01351179 253d
Critical Coordinators Assigned HCA Urgent Care Virtual Tech - Field Repair — 2026-02-11
WO-01351047 253d
Critical Coordinators Assigned AGILENT TECHNOLOGIES (VPD) Repair — 2026-02-11
WO-01351048 253d
Critical Holding On Hold Lovet Pet Health Care (Formerly Arizona Pet) Virtual Tech — 2026-02-11
WO-01351049 253d
Critical Coordinators Scheduled PHILIPS HEALTHCARE CSOL Services — 2026-02-11
WO-01351050 253d
Critical Field Work Incomplete MOPEC Repair — 2026-02-11
WO-01351051 253d
Critical Coordinators Assigned AGILENT TECHNOLOGIES (VPD) Repair — 2026-02-11
WO-01351052 253d
Critical Coordinators Assigned AGILENT TECHNOLOGIES (VPD) Repair — 2026-02-11
WO-01351053 253d
Critical Coordinators Scheduled PHILIPS HEALTHCARE CSOL Services — 2026-02-11
WO-01351054 253d
Critical Coordinators Scheduled MIDMARK Delivery — 2026-02-11
WO-01351058 253d
Critical Material Management Awaiting Parts HCA Urgent Care Repair Yes 2026-02-11
WO-01351059 253d
Critical Coordinators Assigned AGILENT TECHNOLOGIES (VPD) Repair — 2026-02-11
WO-01351060 253d
Critical Coordinators Ready for Scheduling PHILIPS HEALTHCARE Repair — 2026-02-11
WO-01351064 253d
Critical Coordinators Assigned GE HEALTHCARE Repair — 2026-02-11
WO-01351065 253d
Critical Coordinators Assigned GE HEALTHCARE Repair — 2026-02-11
WO-01351066 253d
Critical Coordinators Scheduled HERITAGE ONE DAY SURGERY Repair Yes 2026-02-11
WO-01351067 253d
Critical Coordinators Assigned GE HEALTHCARE Repair — 2026-02-11
WO-01351068 253d
Critical Coordinators Assigned GE HEALTHCARE Repair — 2026-02-11
WO-01351070 253d
Critical Material Management Awaiting Parts ROBERT WOOD JOHNSON BARNABAS HEALTH Repair Yes 2026-02-11
WO-01351071 253d
Critical Coordinators Assigned AGILENT TECHNOLOGIES (VPD) Repair — 2026-02-11
WO-01351073 253d
Critical Material Management Awaiting Parts GE HEALTHCARE Repair Yes 2026-02-11
WO-01351078 253d
Critical Coordinators Scheduled PHILIPS HEALTHCARE CSOL Services — 2026-02-11
P50 (10d)
P75 (26d)
P90 (53d)
Normal
Elevated
High
Critical