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Open work orders compared against completed WO benchmarks — identify aging risk before it impacts your metrics

Total Open WOs
12,104
Median Open Age
233d
Completed median: 10d
Critical (> P90)
12,104
Past 53d — 100%
High Risk (> P75)
0
Past 26d — 0%
Elevated (> P50)
0
Past 10d — 0%
Normal (≤ P50)
0
0%
P75 Benchmark
26d
From 107,591 completed WOs

Where Are Open WOs Stuck?

Current Stage Open WOs Median Age Mean Age Max Age Mean Age vs Benchmarks Critical High Elevated Normal
Coordinators 4,806 256d 359d 953d
4,806 0 0 0
Holding 3,712 270d 327d 954d
3,712 0 0 0
Dispatch 2,762 193d 211d 554d
2,762 0 0 0
Billing 401 218d 240d 689d
401 0 0 0
Material Management 283 198d 219d 598d
283 0 0 0
Field Work 140 211d 241d 561d
140 0 0 0
P50 (10d)
P75 (26d)
P90 (53d)
12,104 open work orders
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WO # Age ↑ Age vs Benchmarks Risk Stage Status Account Type Parts Created
WO-01351064 184d
Critical Coordinators Assigned GE HEALTHCARE Repair — 2026-02-11
WO-01351065 184d
Critical Coordinators Assigned GE HEALTHCARE Repair — 2026-02-11
WO-01351066 184d
Critical Coordinators Scheduled HERITAGE ONE DAY SURGERY Repair Yes 2026-02-11
WO-01351067 184d
Critical Coordinators Assigned GE HEALTHCARE Repair — 2026-02-11
WO-01351068 184d
Critical Coordinators Assigned GE HEALTHCARE Repair — 2026-02-11
WO-01351070 184d
Critical Material Management Awaiting Parts ROBERT WOOD JOHNSON BARNABAS HEALTH Repair Yes 2026-02-11
WO-01351071 184d
Critical Coordinators Assigned AGILENT TECHNOLOGIES (VPD) Repair — 2026-02-11
WO-01351073 184d
Critical Material Management Awaiting Parts GE HEALTHCARE Repair Yes 2026-02-11
WO-01351078 184d
Critical Coordinators Scheduled PHILIPS HEALTHCARE CSOL Services — 2026-02-11
WO-01351079 184d
Critical Holding 07e-Partial Project PHILIPS HEALTHCARE FCO — 2026-02-11
WO-01351080 184d
Critical Holding On Hold IR Centers and Greater Boston Urology Depot Yes 2026-02-11
WO-01351081 184d
Critical Holding 07e-Partial Project PHILIPS HEALTHCARE FCO — 2026-02-11
WO-01351082 184d
Critical Coordinators Assigned AGILENT TECHNOLOGIES (VPD) Overhaul — 2026-02-11
WO-01351084 184d
Critical Material Management Awaiting Parts GE HEALTHCARE Repair Yes 2026-02-11
WO-01351087 184d
Critical Holding On Hold Pine Valley Center Depot Yes 2026-02-11
WO-01351088 184d
Critical Coordinators Assigned AGILENT TECHNOLOGIES (VPD) Repair/PM — 2026-02-11
WO-01351089 184d
Critical Coordinators Scheduled PHILIPS HEALTHCARE CSOL Orientation — 2026-02-11
WO-01351090 184d
Critical Holding On Hold Pine Valley Center Depot Yes 2026-02-11
WO-01351091 184d
Critical Coordinators Assigned AGILENT TECHNOLOGIES (VPD) Repair — 2026-02-11
WO-01351092 184d
Critical Material Management Awaiting Parts VillageMD Virtual Tech - Drop Shipment Yes 2026-02-11
WO-01351093 184d
Critical Material Management Awaiting Parts GE HEALTHCARE Repair Yes 2026-02-11
WO-01351095 184d
Critical Coordinators Assigned AGILENT TECHNOLOGIES (VPD) Repair — 2026-02-11
WO-01351098 184d
Critical Field Work Tech On Site MIDMARK Repair Cust 2026-02-11
WO-01351099 184d
Critical Material Management Awaiting Parts GE HEALTHCARE Repair Yes 2026-02-11
WO-01351100 184d
Critical Holding On Hold The Cigna Group Depot Yes 2026-02-11
WO-01351102 184d
Critical Coordinators Scheduled MIDMARK Repair — 2026-02-11
WO-01351000 184d
Critical Coordinators Reschedule VillageMD Virtual Tech - Field Repair Yes 2026-02-11
WO-01351003 184d
Critical Material Management Awaiting Parts Advanced Dermatology Associates, LTD Repair Yes 2026-02-11
WO-01351005 184d
Critical Coordinators Scheduled DENVILLE FIRE DEPARTMENT Repair Yes 2026-02-11
WO-01351006 184d
Critical Coordinators Scheduled DENVILLE FIRE DEPARTMENT Preventive Maintenance — 2026-02-11
WO-01351007 184d
Critical Coordinators Reschedule CenterWell (Humana) Virtual Tech - Field Repair Yes 2026-02-11
WO-01351008 184d
Critical Coordinators Reschedule Oak Street Health SWAPOUT Yes 2026-02-11
WO-01351010 184d
Critical Billing Ready to Bill Oak Street Health Repair — 2026-02-11
WO-01351013 184d
Critical Coordinators Scheduled MIDMARK Repair — 2026-02-11
WO-01351014 184d
Critical Field Work Incomplete MIDMARK Repair — 2026-02-11
WO-01351018 184d
Critical Coordinators Assigned HCA Urgent Care Inspection — 2026-02-11
WO-01351020 184d
Critical Coordinators Ready for Scheduling HCA Urgent Care Inspection — 2026-02-11
WO-01351021 184d
Critical Material Management Awaiting Parts MIDMARK Repair Cust 2026-02-11
WO-01351022 184d
Critical Coordinators Assigned AGILENT TECHNOLOGIES (VPD) Repair — 2026-02-11
WO-01351024 184d
Critical Coordinators Reschedule Oak Street Health SWAPOUT Yes 2026-02-11
WO-01351025 184d
Critical Coordinators Assigned AGILENT TECHNOLOGIES (VPD) Repair — 2026-02-11
WO-01351028 184d
Critical Coordinators Assigned PHILIPS HEALTHCARE FCO — 2026-02-11
WO-01351029 184d
Critical Billing Ready to Bill Oak Street Health Virtual Tech — 2026-02-11
WO-01351031 184d
Critical Coordinators Assigned AGILENT TECHNOLOGIES (VPD) Repair — 2026-02-11
WO-01351033 184d
Critical Material Management Awaiting Parts Lovet Pet Health Care (Formerly Arizona Pet) Virtual Tech - Drop Shipment Yes 2026-02-11
WO-01351035 184d
Critical Coordinators Scheduled Oak Street Health Virtual Tech - Field Repair Yes 2026-02-11
WO-01351036 184d
Critical Billing Ready to Bill Oak Street Health Virtual Tech — 2026-02-11
WO-01351037 184d
Critical Billing Ready to Bill MIDMARK Repair — 2026-02-11
WO-01351040 184d
Critical Coordinators Ready for Scheduling PHILIPS HEALTHCARE FCO — 2026-02-11
WO-01351041 184d
Critical Coordinators Scheduled PHILIPS HEALTHCARE Preventive Maintenance — 2026-02-11
P50 (10d)
P75 (26d)
P90 (53d)
Normal
Elevated
High
Critical