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Open work orders compared against completed WO benchmarks — identify aging risk before it impacts your metrics

Total Open WOs
12,104
Median Open Age
302d
Completed median: 10d
Critical (> P90)
12,104
Past 53d — 100%
High Risk (> P75)
0
Past 26d — 0%
Elevated (> P50)
0
Past 10d — 0%
Normal (≤ P50)
0
0%
P75 Benchmark
26d
From 107,591 completed WOs

Where Are Open WOs Stuck?

Current Stage Open WOs Median Age Mean Age Max Age Mean Age vs Benchmarks Critical High Elevated Normal
Coordinators 4,806 325d 428d 1,022d
4,806 0 0 0
Holding 3,712 339d 395d 1,023d
3,712 0 0 0
Dispatch 2,762 262d 279d 623d
2,762 0 0 0
Billing 401 287d 309d 758d
401 0 0 0
Material Management 283 267d 287d 667d
283 0 0 0
Field Work 140 280d 310d 629d
140 0 0 0
P50 (10d)
P75 (26d)
P90 (53d)
12,104 open work orders
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WO # Age ↑ Age vs Benchmarks Risk Stage Status Account Type Parts Created
WO-01351079 253d
Critical Holding 07e-Partial Project PHILIPS HEALTHCARE FCO — 2026-02-11
WO-01351080 253d
Critical Holding On Hold IR Centers and Greater Boston Urology Depot Yes 2026-02-11
WO-01351081 253d
Critical Holding 07e-Partial Project PHILIPS HEALTHCARE FCO — 2026-02-11
WO-01351082 253d
Critical Coordinators Assigned AGILENT TECHNOLOGIES (VPD) Overhaul — 2026-02-11
WO-01351084 253d
Critical Material Management Awaiting Parts GE HEALTHCARE Repair Yes 2026-02-11
WO-01351087 253d
Critical Holding On Hold Pine Valley Center Depot Yes 2026-02-11
WO-01351088 253d
Critical Coordinators Assigned AGILENT TECHNOLOGIES (VPD) Repair/PM — 2026-02-11
WO-01351089 253d
Critical Coordinators Scheduled PHILIPS HEALTHCARE CSOL Orientation — 2026-02-11
WO-01351090 253d
Critical Holding On Hold Pine Valley Center Depot Yes 2026-02-11
WO-01351091 253d
Critical Coordinators Assigned AGILENT TECHNOLOGIES (VPD) Repair — 2026-02-11
WO-01351092 253d
Critical Material Management Awaiting Parts VillageMD Virtual Tech - Drop Shipment Yes 2026-02-11
WO-01351093 253d
Critical Material Management Awaiting Parts GE HEALTHCARE Repair Yes 2026-02-11
WO-01351095 253d
Critical Coordinators Assigned AGILENT TECHNOLOGIES (VPD) Repair — 2026-02-11
WO-01351098 253d
Critical Field Work Tech On Site MIDMARK Repair Cust 2026-02-11
WO-01351099 253d
Critical Material Management Awaiting Parts GE HEALTHCARE Repair Yes 2026-02-11
WO-01351100 253d
Critical Holding On Hold The Cigna Group Depot Yes 2026-02-11
WO-01351102 253d
Critical Coordinators Scheduled MIDMARK Repair — 2026-02-11
WO-01351103 253d
Critical Coordinators Scheduled MIDMARK Repair — 2026-02-11
WO-01351106 253d
Critical Billing Billing Review GE HEALTHCARE Preventive Maintenance — 2026-02-11
WO-01351109 253d
Critical Billing Billing Review GE HEALTHCARE Preventive Maintenance — 2026-02-11
WO-01351112 253d
Critical Material Management Awaiting Parts THE DODGE COMPANY Part Order Yes 2026-02-11
WO-01351113 253d
Critical Coordinators Scheduled HCA Urgent Care Repair Yes 2026-02-11
WO-01351114 253d
Critical Holding 07e-Partial Project PHILIPS HEALTHCARE FCO — 2026-02-11
WO-01351000 253d
Critical Coordinators Reschedule VillageMD Virtual Tech - Field Repair Yes 2026-02-11
WO-01351003 253d
Critical Material Management Awaiting Parts Advanced Dermatology Associates, LTD Repair Yes 2026-02-11
WO-01351005 253d
Critical Coordinators Scheduled DENVILLE FIRE DEPARTMENT Repair Yes 2026-02-11
WO-01351006 253d
Critical Coordinators Scheduled DENVILLE FIRE DEPARTMENT Preventive Maintenance — 2026-02-11
WO-01351007 253d
Critical Coordinators Reschedule CenterWell (Humana) Virtual Tech - Field Repair Yes 2026-02-11
WO-01351008 253d
Critical Coordinators Reschedule Oak Street Health SWAPOUT Yes 2026-02-11
WO-01351010 253d
Critical Billing Ready to Bill Oak Street Health Repair — 2026-02-11
WO-01351013 253d
Critical Coordinators Scheduled MIDMARK Repair — 2026-02-11
WO-01351014 253d
Critical Field Work Incomplete MIDMARK Repair — 2026-02-11
WO-01351018 253d
Critical Coordinators Assigned HCA Urgent Care Inspection — 2026-02-11
WO-01351020 253d
Critical Coordinators Ready for Scheduling HCA Urgent Care Inspection — 2026-02-11
WO-01351021 253d
Critical Material Management Awaiting Parts MIDMARK Repair Cust 2026-02-11
WO-01351022 253d
Critical Coordinators Assigned AGILENT TECHNOLOGIES (VPD) Repair — 2026-02-11
WO-01351024 253d
Critical Coordinators Reschedule Oak Street Health SWAPOUT Yes 2026-02-11
WO-01351025 253d
Critical Coordinators Assigned AGILENT TECHNOLOGIES (VPD) Repair — 2026-02-11
WO-01351028 253d
Critical Coordinators Assigned PHILIPS HEALTHCARE FCO — 2026-02-11
WO-01351029 253d
Critical Billing Ready to Bill Oak Street Health Virtual Tech — 2026-02-11
WO-01351031 253d
Critical Coordinators Assigned AGILENT TECHNOLOGIES (VPD) Repair — 2026-02-11
WO-01351033 253d
Critical Material Management Awaiting Parts Lovet Pet Health Care (Formerly Arizona Pet) Virtual Tech - Drop Shipment Yes 2026-02-11
WO-01351035 253d
Critical Coordinators Scheduled Oak Street Health Virtual Tech - Field Repair Yes 2026-02-11
WO-01351036 253d
Critical Billing Ready to Bill Oak Street Health Virtual Tech — 2026-02-11
WO-01351037 253d
Critical Billing Ready to Bill MIDMARK Repair — 2026-02-11
WO-01351040 253d
Critical Coordinators Ready for Scheduling PHILIPS HEALTHCARE FCO — 2026-02-11
WO-01351041 253d
Critical Coordinators Scheduled PHILIPS HEALTHCARE Preventive Maintenance — 2026-02-11
WO-01351042 253d
Critical Coordinators Assigned AGILENT TECHNOLOGIES (VPD) Repair — 2026-02-11
WO-01351043 253d
Critical Dispatch L2 Screening MIDMARK Installation — 2026-02-11
WO-01351046 253d
Critical Coordinators Scheduled Mars Veterinary Virtual Tech - Field Repair — 2026-02-11
P50 (10d)
P75 (26d)
P90 (53d)
Normal
Elevated
High
Critical