Suspensions Dashboard

Open work orders compared against completed WO benchmarks — identify aging risk before it impacts your metrics

Total Open WOs
12,104
Median Open Age
233d
Completed median: 10d
Critical (> P90)
12,104
Past 53d — 100%
High Risk (> P75)
0
Past 26d — 0%
Elevated (> P50)
0
Past 10d — 0%
Normal (≤ P50)
0
0%
P75 Benchmark
26d
From 107,591 completed WOs

Where Are Open WOs Stuck?

Current Stage Open WOs Median Age Mean Age Max Age Mean Age vs Benchmarks Critical High Elevated Normal
Coordinators 4,806 256d 359d 953d
4,806 0 0 0
Holding 3,712 270d 327d 954d
3,712 0 0 0
Dispatch 2,762 193d 211d 554d
2,762 0 0 0
Billing 401 218d 240d 689d
401 0 0 0
Material Management 283 198d 219d 598d
283 0 0 0
Field Work 140 211d 241d 561d
140 0 0 0
P50 (10d)
P75 (26d)
P90 (53d)
12,104 open work orders
Download CSV
WO # Age ↑ Age vs Benchmarks Risk Stage Status Account Type Parts Created
WO-01351379 183d
Critical Coordinators Scheduled PHILIPS HEALTHCARE CSOL Services 2026-02-12
WO-01351381 183d
Critical Coordinators Scheduled PHILIPS HEALTHCARE CSOL Services 2026-02-12
WO-01351382 183d
Critical Coordinators Ready for Scheduling YesCare Inspection 2026-02-12
WO-01351383 183d
Critical Holding On Hold HonorHealth Network Inspection 2026-02-12
WO-01351384 183d
Critical Billing Ready to Bill Oak Street Health Virtual Tech 2026-02-12
WO-01351385 183d
Critical Coordinators Ready for Scheduling YesCare Inspection 2026-02-12
WO-01351387 183d
Critical Holding On Hold Cornell Scott - Hill Health Center Conneticut Virtual Tech 2026-02-12
WO-01351390 183d
Critical Billing Ready to Bill GCX Medical Upgrade 2026-02-12
WO-01351395 183d
Critical Coordinators Assigned AGILENT TECHNOLOGIES (VPD) Repair 2026-02-12
WO-01351397 183d
Critical Coordinators Ready for Scheduling PHILIPS HEALTHCARE CSOL Services 2026-02-12
WO-01351398 183d
Critical Holding On Hold Care Vet Virtual Tech - Depot Yes 2026-02-12
WO-01351400 183d
Critical Coordinators Ready for Scheduling Aspire of WNY Inspection 2026-02-12
WO-01351402 183d
Critical Material Management Awaiting Parts - Customer MIDMARK Repair 2026-02-12
WO-01351403 183d
Critical Dispatch L2 Screening HIGI LLC Connectivity Yes 2026-02-12
WO-01351404 183d
Critical Coordinators Ready for Scheduling PHILIPS HEALTHCARE Repair 2026-02-12
WO-01351405 183d
Critical Coordinators Scheduled MIDMARK Repair 2026-02-12
WO-01351406 183d
Critical Coordinators Scheduled HIGI LLC Repair Yes 2026-02-12
WO-01351408 183d
Critical Dispatch Entered PHILIPS HEALTHCARE Repair 2026-02-12
WO-01351410 183d
Critical Coordinators Scheduled SUVETO HOC BALLARD Asset Tagging 2026-02-12
WO-01351411 183d
Critical Material Management Awaiting Parts HIGI LLC Repair Yes 2026-02-12
WO-01351412 183d
Critical Coordinators Assigned AGILENT TECHNOLOGIES (VPD) Repair 2026-02-12
WO-01351413 183d
Critical Coordinators Scheduled MIDMARK Repair 2026-02-12
WO-01351415 183d
Critical Coordinators Assigned AGILENT TECHNOLOGIES (VPD) Repair 2026-02-12
WO-01351297 183d
Critical Dispatch Entered GE Healthcare FMI FCO 2026-02-12
WO-01351298 183d
Critical Dispatch Entered GE Healthcare FMI FCO 2026-02-12
WO-01351299 183d
Critical Dispatch Entered GE Healthcare FMI FCO 2026-02-12
WO-01351302 183d
Critical Coordinators Assigned GE HEALTHCARE Preventive Maintenance 2026-02-12
WO-01351304 183d
Critical Billing Ready to Bill Oak Street Health Virtual Tech - Depot 2026-02-12
WO-01351305 183d
Critical Dispatch Entered AGILENT TECHNOLOGIES (VPD) Repair 2026-02-12
WO-01351306 183d
Critical Billing Ready to Bill MIDMARK Repair 2026-02-12
WO-01351307 183d
Critical Dispatch Entered GE Healthcare FMI FCO 2026-02-12
WO-01351308 183d
Critical Dispatch Entered GE Healthcare FMI FCO 2026-02-12
WO-01351309 183d
Critical Coordinators Assigned GE HEALTHCARE Preventive Maintenance 2026-02-12
WO-01351310 183d
Critical Coordinators Assigned GE HEALTHCARE Preventive Maintenance 2026-02-12
WO-01351311 183d
Critical Coordinators Scheduled MIDMARK Repair Cust 2026-02-12
WO-01351312 183d
Critical Billing Ready to Bill GE Healthcare FMI FCO 2026-02-12
WO-01351313 183d
Critical Coordinators Reschedule Vera Whole Health Virtual Tech - Field Repair Yes 2026-02-12
WO-01351315 183d
Critical Dispatch Entered GE Healthcare FMI FCO 2026-02-12
WO-01351316 183d
Critical Dispatch Entered GE Healthcare FMI FCO 2026-02-12
WO-01351317 183d
Critical Holding Ready for Release GE Healthcare FMI FCO 2026-02-12
WO-01351318 183d
Critical Coordinators Scheduled Conviva Care Solutions (Humana) Virtual Tech - Field Repair 2026-02-12
WO-01351323 183d
Critical Coordinators Assigned HCA Urgent Care Inspection 2026-02-12
WO-01351327 183d
Critical Coordinators Scheduled PHILIPS HEALTHCARE CSOL Services 2026-02-12
WO-01351331 183d
Critical Coordinators Scheduled PHILIPS HEALTHCARE CSOL Services 2026-02-12
WO-01351332 183d
Critical Coordinators Scheduled VCA Virtual Tech - Field Repair 2026-02-12
WO-01351333 183d
Critical Billing Ready to Bill GE Healthcare FMI FCO 2026-02-12
WO-01351338 183d
Critical Coordinators Assigned GE HEALTHCARE Preventive Maintenance 2026-02-12
WO-01351342 183d
Critical Coordinators Scheduled TEXAS MEDICAL SCREENING Repair Yes 2026-02-12
WO-01351343 183d
Critical Holding 07e-Partial Project PHILIPS HEALTHCARE FCO 2026-02-12
WO-01351345 183d
Critical Billing Ready to Bill Oak Street Health Virtual Tech 2026-02-12
P50 (10d)
P75 (26d)
P90 (53d)
Normal
Elevated
High
Critical