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Open work orders compared against completed WO benchmarks — identify aging risk before it impacts your metrics

Total Open WOs
12,104
Median Open Age
302d
Completed median: 10d
Critical (> P90)
12,104
Past 53d — 100%
High Risk (> P75)
0
Past 26d — 0%
Elevated (> P50)
0
Past 10d — 0%
Normal (≤ P50)
0
0%
P75 Benchmark
26d
From 107,591 completed WOs

Where Are Open WOs Stuck?

Current Stage Open WOs Median Age Mean Age Max Age Mean Age vs Benchmarks Critical High Elevated Normal
Coordinators 4,806 325d 428d 1,022d
4,806 0 0 0
Holding 3,712 339d 395d 1,023d
3,712 0 0 0
Dispatch 2,762 262d 279d 623d
2,762 0 0 0
Billing 401 287d 308d 758d
401 0 0 0
Material Management 283 267d 287d 667d
283 0 0 0
Field Work 140 280d 310d 629d
140 0 0 0
P50 (10d)
P75 (26d)
P90 (53d)
12,104 open work orders
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WO # Age ↑ Age vs Benchmarks Risk Stage Status Account Type Parts Created
WO-01351349 252d
Critical Coordinators Assigned GE HEALTHCARE Repair — 2026-02-12
WO-01351351 252d
Critical Coordinators Ready for Scheduling GE HEALTHCARE Preventive Maintenance — 2026-02-12
WO-01351354 252d
Critical Coordinators Scheduled MIDMARK Repair — 2026-02-12
WO-01351355 252d
Critical Coordinators Scheduled Oak Street Health Installation — 2026-02-12
WO-01351356 252d
Critical Material Management Awaiting Parts Oak Street Health Virtual Tech - Field Repair Yes 2026-02-12
WO-01351358 252d
Critical Coordinators Scheduled Sono Bello Virtual Tech - Field Repair Yes 2026-02-12
WO-01351359 252d
Critical Coordinators Scheduled MIDMARK Repair — 2026-02-12
WO-01351361 252d
Critical Coordinators Ready for Scheduling EZ WAY Preventive Maintenance — 2026-02-12
WO-01351362 252d
Critical Coordinators Ready for Scheduling EZ WAY Preventive Maintenance — 2026-02-12
WO-01351363 252d
Critical Coordinators Ready for Scheduling EZ WAY Preventive Maintenance — 2026-02-12
WO-01351365 252d
Critical Coordinators Ready for Scheduling EZ WAY Preventive Maintenance — 2026-02-12
WO-01351366 252d
Critical Holding On Hold Oak Street Health Virtual Tech — 2026-02-12
WO-01351367 252d
Critical Coordinators Ready for Scheduling EZ WAY Preventive Maintenance — 2026-02-12
WO-01351368 252d
Critical Coordinators Ready for Scheduling Brown Medicine Inspection — 2026-02-12
WO-01351369 252d
Critical Coordinators Assigned VillageMD Inspection — 2026-02-12
WO-01351370 252d
Critical Billing Ready to Bill Oak Street Health Virtual Tech — 2026-02-12
WO-01351371 252d
Critical Coordinators Ready for Scheduling YesCare Inspection — 2026-02-12
WO-01351372 252d
Critical Coordinators Ready for Scheduling YesCare Inspection — 2026-02-12
WO-01351373 252d
Critical Coordinators Ready for Scheduling YesCare Inspection — 2026-02-12
WO-01351374 252d
Critical Coordinators Scheduled PHILIPS HEALTHCARE CSOL Services — 2026-02-12
WO-01351375 252d
Critical Coordinators Ready for Scheduling YesCare Inspection — 2026-02-12
WO-01351376 252d
Critical Coordinators Ready for Scheduling YesCare Inspection — 2026-02-12
WO-01351377 252d
Critical Coordinators Scheduled PHILIPS HEALTHCARE CSOL Services — 2026-02-12
WO-01351378 252d
Critical Coordinators Ready for Scheduling YesCare Inspection — 2026-02-12
WO-01351379 252d
Critical Coordinators Scheduled PHILIPS HEALTHCARE CSOL Services — 2026-02-12
WO-01351381 252d
Critical Coordinators Scheduled PHILIPS HEALTHCARE CSOL Services — 2026-02-12
WO-01351382 252d
Critical Coordinators Ready for Scheduling YesCare Inspection — 2026-02-12
WO-01351383 252d
Critical Holding On Hold HonorHealth Network Inspection — 2026-02-12
WO-01351384 252d
Critical Billing Ready to Bill Oak Street Health Virtual Tech — 2026-02-12
WO-01351385 252d
Critical Coordinators Ready for Scheduling YesCare Inspection — 2026-02-12
WO-01351387 252d
Critical Holding On Hold Cornell Scott - Hill Health Center Conneticut Virtual Tech — 2026-02-12
WO-01351390 252d
Critical Billing Ready to Bill GCX Medical Upgrade — 2026-02-12
WO-01351395 252d
Critical Coordinators Assigned AGILENT TECHNOLOGIES (VPD) Repair — 2026-02-12
WO-01351397 252d
Critical Coordinators Ready for Scheduling PHILIPS HEALTHCARE CSOL Services — 2026-02-12
WO-01351398 252d
Critical Holding On Hold Care Vet Virtual Tech - Depot Yes 2026-02-12
WO-01351282 252d
Critical Coordinators Ready for Scheduling PHILIPS HEALTHCARE FCO — 2026-02-12
WO-01351281 252d
Critical Coordinators Scheduled MIDMARK Preventive Maintenance — 2026-02-12
WO-01351284 252d
Critical Coordinators Scheduled PHILIPS HEALTHCARE FCO — 2026-02-12
WO-01351285 252d
Critical Coordinators Scheduled MIDMARK Repair — 2026-02-12
WO-01351289 252d
Critical Coordinators Assigned MIDMARK Repair — 2026-02-12
WO-01351292 252d
Critical Dispatch Entered GE Healthcare FMI FCO — 2026-02-12
WO-01351293 252d
Critical Dispatch Entered GE Healthcare FMI FCO — 2026-02-12
WO-01351294 252d
Critical Coordinators Assigned AGILENT TECHNOLOGIES (VPD) Repair — 2026-02-12
WO-01351295 252d
Critical Dispatch Entered GE Healthcare FMI FCO — 2026-02-12
WO-01351296 252d
Critical Dispatch Entered GE Healthcare FMI FCO — 2026-02-12
WO-01351297 252d
Critical Dispatch Entered GE Healthcare FMI FCO — 2026-02-12
WO-01351298 252d
Critical Dispatch Entered GE Healthcare FMI FCO — 2026-02-12
WO-01351299 252d
Critical Dispatch Entered GE Healthcare FMI FCO — 2026-02-12
WO-01351302 252d
Critical Coordinators Assigned GE HEALTHCARE Preventive Maintenance — 2026-02-12
WO-01351304 252d
Critical Billing Ready to Bill Oak Street Health Virtual Tech - Depot — 2026-02-12
P50 (10d)
P75 (26d)
P90 (53d)
Normal
Elevated
High
Critical