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Open work orders compared against completed WO benchmarks — identify aging risk before it impacts your metrics

Total Open WOs
12,104
Median Open Age
233d
Completed median: 10d
Critical (> P90)
12,104
Past 53d — 100%
High Risk (> P75)
0
Past 26d — 0%
Elevated (> P50)
0
Past 10d — 0%
Normal (≤ P50)
0
0%
P75 Benchmark
26d
From 107,591 completed WOs

Where Are Open WOs Stuck?

Current Stage Open WOs Median Age Mean Age Max Age Mean Age vs Benchmarks Critical High Elevated Normal
Coordinators 4,806 256d 359d 953d
4,806 0 0 0
Holding 3,712 270d 327d 954d
3,712 0 0 0
Dispatch 2,762 193d 211d 554d
2,762 0 0 0
Billing 401 218d 240d 689d
401 0 0 0
Material Management 283 198d 219d 598d
283 0 0 0
Field Work 140 211d 241d 561d
140 0 0 0
P50 (10d)
P75 (26d)
P90 (53d)
12,104 open work orders
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WO # Age ↑ Age vs Benchmarks Risk Stage Status Account Type Parts Created
WO-01351346 183d
Critical Material Management Awaiting Parts HIGI LLC Repair Yes 2026-02-12
WO-01351349 183d
Critical Coordinators Assigned GE HEALTHCARE Repair — 2026-02-12
WO-01351351 183d
Critical Coordinators Ready for Scheduling GE HEALTHCARE Preventive Maintenance — 2026-02-12
WO-01351354 183d
Critical Coordinators Scheduled MIDMARK Repair — 2026-02-12
WO-01351355 183d
Critical Coordinators Scheduled Oak Street Health Installation — 2026-02-12
WO-01351356 183d
Critical Material Management Awaiting Parts Oak Street Health Virtual Tech - Field Repair Yes 2026-02-12
WO-01351258 183d
Critical Billing Ready to Bill Oak Street Health Virtual Tech — 2026-02-12
WO-01351261 183d
Critical Coordinators Reschedule Oak Street Health SWAPOUT Yes 2026-02-12
WO-01351263 183d
Critical Coordinators Scheduled PHMC - Public Health Management Corporation Inspection — 2026-02-12
WO-01351264 183d
Critical Billing Ready to Bill AGILENT TECHNOLOGIES (ASP) Repair — 2026-02-12
WO-01351265 183d
Critical Coordinators Scheduled PRINCETON PLASMA PHYSICS LAB Repair Yes 2026-02-12
WO-01351266 183d
Critical Coordinators Scheduled BASKING RIDGE FIRE COMPANY NO. 1 Repair Yes 2026-02-12
WO-01351267 183d
Critical Material Management Awaiting Parts Oak Street Health Virtual Tech - Drop Shipment Yes 2026-02-12
WO-01351268 183d
Critical Field Work Tech On Site AGILENT TECHNOLOGIES (VPD) Repair/PM — 2026-02-12
WO-01351269 183d
Critical Coordinators Reschedule Sono Bello Virtual Tech - Drop Shipment Yes 2026-02-12
WO-01351270 183d
Critical Coordinators Scheduled AVANTOR SERVICES (FORMERLY VWR CATALYST) IOQ — 2026-02-12
WO-01351271 183d
Critical Coordinators Scheduled HIGI LLC Repair Yes 2026-02-12
WO-01351272 183d
Critical Material Management Awaiting Parts GE HEALTHCARE Repair Yes 2026-02-12
WO-01351274 183d
Critical Material Management Awaiting Parts CenterWell (Humana) Virtual Tech - Drop Shipment Yes 2026-02-12
WO-01351275 183d
Critical Field Work Tech On Site MIDMARK Repair — 2026-02-12
WO-01351276 183d
Critical Holding 07e-Partial Project PHILIPS HEALTHCARE Repair — 2026-02-12
WO-01351277 183d
Critical Coordinators Assigned AGILENT TECHNOLOGIES (VPD) Repair — 2026-02-12
WO-01351278 183d
Critical Coordinators Assigned PHILIPS HEALTHCARE Repair — 2026-02-12
WO-01351279 183d
Critical Coordinators Scheduled MIDMARK Repair — 2026-02-12
WO-01351282 183d
Critical Coordinators Ready for Scheduling PHILIPS HEALTHCARE FCO — 2026-02-12
WO-01351281 183d
Critical Coordinators Scheduled MIDMARK Preventive Maintenance — 2026-02-12
WO-01351284 183d
Critical Coordinators Scheduled PHILIPS HEALTHCARE FCO — 2026-02-12
WO-01351285 183d
Critical Coordinators Scheduled MIDMARK Repair — 2026-02-12
WO-01351289 183d
Critical Coordinators Assigned MIDMARK Repair — 2026-02-12
WO-01351292 183d
Critical Dispatch Entered GE Healthcare FMI FCO — 2026-02-12
WO-01351293 183d
Critical Dispatch Entered GE Healthcare FMI FCO — 2026-02-12
WO-01351294 183d
Critical Coordinators Assigned AGILENT TECHNOLOGIES (VPD) Repair — 2026-02-12
WO-01351295 183d
Critical Dispatch Entered GE Healthcare FMI FCO — 2026-02-12
WO-01351296 183d
Critical Dispatch Entered GE Healthcare FMI FCO — 2026-02-12
WO-01351255 183d
Critical Coordinators Scheduled PHILIPS HEALTHCARE FCO — 2026-02-12
WO-01351178 184d
Critical Coordinators Assigned AGILENT TECHNOLOGIES (ASP) Preventive Maintenance — 2026-02-11
WO-01351179 184d
Critical Coordinators Assigned HCA Urgent Care Virtual Tech - Field Repair — 2026-02-11
WO-01351184 184d
Critical Coordinators Scheduled MIDMARK Repair — 2026-02-11
WO-01351187 184d
Critical Coordinators Scheduled PHILIPS HEALTHCARE Repair — 2026-02-11
WO-01351193 184d
Critical Coordinators Assigned GE HEALTHCARE Preventive Maintenance — 2026-02-11
WO-01351196 184d
Critical Coordinators Assigned AGILENT TECHNOLOGIES (ASP) Preventive Maintenance — 2026-02-11
WO-01351106 184d
Critical Billing Billing Review GE HEALTHCARE Preventive Maintenance — 2026-02-11
WO-01351109 184d
Critical Billing Billing Review GE HEALTHCARE Preventive Maintenance — 2026-02-11
WO-01351112 184d
Critical Material Management Awaiting Parts THE DODGE COMPANY Part Order Yes 2026-02-11
WO-01351113 184d
Critical Coordinators Scheduled HCA Urgent Care Repair Yes 2026-02-11
WO-01351114 184d
Critical Holding 07e-Partial Project PHILIPS HEALTHCARE FCO — 2026-02-11
WO-01351116 184d
Critical Billing Billing Review GE HEALTHCARE Preventive Maintenance — 2026-02-11
WO-01351117 184d
Critical Coordinators Scheduled MIDMARK Repair — 2026-02-11
WO-01351118 184d
Critical Billing Billing Review GE HEALTHCARE Preventive Maintenance — 2026-02-11
WO-01351119 184d
Critical Billing Billing Review GE HEALTHCARE Preventive Maintenance — 2026-02-11
P50 (10d)
P75 (26d)
P90 (53d)
Normal
Elevated
High
Critical