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Open work orders compared against completed WO benchmarks — identify aging risk before it impacts your metrics

Total Open WOs
12,104
Median Open Age
302d
Completed median: 10d
Critical (> P90)
12,104
Past 53d — 100%
High Risk (> P75)
0
Past 26d — 0%
Elevated (> P50)
0
Past 10d — 0%
Normal (≤ P50)
0
0%
P75 Benchmark
26d
From 107,591 completed WOs

Where Are Open WOs Stuck?

Current Stage Open WOs Median Age Mean Age Max Age Mean Age vs Benchmarks Critical High Elevated Normal
Coordinators 4,806 325d 428d 1,022d
4,806 0 0 0
Holding 3,712 339d 395d 1,023d
3,712 0 0 0
Dispatch 2,762 262d 279d 623d
2,762 0 0 0
Billing 401 287d 308d 758d
401 0 0 0
Material Management 283 267d 287d 667d
283 0 0 0
Field Work 140 280d 310d 629d
140 0 0 0
P50 (10d)
P75 (26d)
P90 (53d)
12,104 open work orders
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WO # Age ↑ Age vs Benchmarks Risk Stage Status Account Type Parts Created
WO-01351305 252d
Critical Dispatch Entered AGILENT TECHNOLOGIES (VPD) Repair — 2026-02-12
WO-01351306 252d
Critical Billing Ready to Bill MIDMARK Repair — 2026-02-12
WO-01351307 252d
Critical Dispatch Entered GE Healthcare FMI FCO — 2026-02-12
WO-01351308 252d
Critical Dispatch Entered GE Healthcare FMI FCO — 2026-02-12
WO-01351309 252d
Critical Coordinators Assigned GE HEALTHCARE Preventive Maintenance — 2026-02-12
WO-01351310 252d
Critical Coordinators Assigned GE HEALTHCARE Preventive Maintenance — 2026-02-12
WO-01351311 252d
Critical Coordinators Scheduled MIDMARK Repair Cust 2026-02-12
WO-01351312 252d
Critical Billing Ready to Bill GE Healthcare FMI FCO — 2026-02-12
WO-01351313 252d
Critical Coordinators Reschedule Vera Whole Health Virtual Tech - Field Repair Yes 2026-02-12
WO-01351315 252d
Critical Dispatch Entered GE Healthcare FMI FCO — 2026-02-12
WO-01351316 252d
Critical Dispatch Entered GE Healthcare FMI FCO — 2026-02-12
WO-01351317 252d
Critical Holding Ready for Release GE Healthcare FMI FCO — 2026-02-12
WO-01351318 252d
Critical Coordinators Scheduled Conviva Care Solutions (Humana) Virtual Tech - Field Repair — 2026-02-12
WO-01351323 252d
Critical Coordinators Assigned HCA Urgent Care Inspection — 2026-02-12
WO-01351327 252d
Critical Coordinators Scheduled PHILIPS HEALTHCARE CSOL Services — 2026-02-12
WO-01351331 252d
Critical Coordinators Scheduled PHILIPS HEALTHCARE CSOL Services — 2026-02-12
WO-01351258 252d
Critical Billing Ready to Bill Oak Street Health Virtual Tech — 2026-02-12
WO-01351261 252d
Critical Coordinators Reschedule Oak Street Health SWAPOUT Yes 2026-02-12
WO-01351263 252d
Critical Coordinators Scheduled PHMC - Public Health Management Corporation Inspection — 2026-02-12
WO-01351264 252d
Critical Billing Ready to Bill AGILENT TECHNOLOGIES (ASP) Repair — 2026-02-12
WO-01351265 252d
Critical Coordinators Scheduled PRINCETON PLASMA PHYSICS LAB Repair Yes 2026-02-12
WO-01351266 252d
Critical Coordinators Scheduled BASKING RIDGE FIRE COMPANY NO. 1 Repair Yes 2026-02-12
WO-01351267 252d
Critical Material Management Awaiting Parts Oak Street Health Virtual Tech - Drop Shipment Yes 2026-02-12
WO-01351268 252d
Critical Field Work Tech On Site AGILENT TECHNOLOGIES (VPD) Repair/PM — 2026-02-12
WO-01351269 252d
Critical Coordinators Reschedule Sono Bello Virtual Tech - Drop Shipment Yes 2026-02-12
WO-01351270 252d
Critical Coordinators Scheduled AVANTOR SERVICES (FORMERLY VWR CATALYST) IOQ — 2026-02-12
WO-01351271 252d
Critical Coordinators Scheduled HIGI LLC Repair Yes 2026-02-12
WO-01351272 252d
Critical Material Management Awaiting Parts GE HEALTHCARE Repair Yes 2026-02-12
WO-01351274 252d
Critical Material Management Awaiting Parts CenterWell (Humana) Virtual Tech - Drop Shipment Yes 2026-02-12
WO-01351275 252d
Critical Field Work Tech On Site MIDMARK Repair — 2026-02-12
WO-01351276 252d
Critical Holding 07e-Partial Project PHILIPS HEALTHCARE Repair — 2026-02-12
WO-01351277 252d
Critical Coordinators Assigned AGILENT TECHNOLOGIES (VPD) Repair — 2026-02-12
WO-01351278 252d
Critical Coordinators Assigned PHILIPS HEALTHCARE Repair — 2026-02-12
WO-01351279 252d
Critical Coordinators Scheduled MIDMARK Repair — 2026-02-12
WO-01351255 252d
Critical Coordinators Scheduled PHILIPS HEALTHCARE FCO — 2026-02-12
WO-01351148 253d
Critical Coordinators Assigned AGILENT TECHNOLOGIES (ASP) Preventive Maintenance — 2026-02-11
WO-01351149 253d
Critical Coordinators Ready for Scheduling COLLEGE OF DUPAGE Repair — 2026-02-11
WO-01351153 253d
Critical Coordinators Assigned AGILENT TECHNOLOGIES (ASP) Preventive Maintenance — 2026-02-11
WO-01351155 253d
Critical Billing Billing Review GE HEALTHCARE Preventive Maintenance — 2026-02-11
WO-01351156 253d
Critical Billing Billing Review GE HEALTHCARE Preventive Maintenance — 2026-02-11
WO-01351157 253d
Critical Billing Billing Review GE HEALTHCARE Preventive Maintenance — 2026-02-11
WO-01351158 253d
Critical Billing Billing Review GE HEALTHCARE Preventive Maintenance — 2026-02-11
WO-01351159 253d
Critical Billing Billing Review GE HEALTHCARE Preventive Maintenance — 2026-02-11
WO-01351163 253d
Critical Billing Billing Review GE HEALTHCARE Preventive Maintenance — 2026-02-11
WO-01351164 253d
Critical Coordinators Scheduled Advanced Dermatology and Cosmetic Surgery (ADCS) Virtual Tech - Field Repair — 2026-02-11
WO-01351165 253d
Critical Coordinators Scheduled CareATC Misc. Inspection — 2026-02-11
WO-01351166 253d
Critical Material Management Awaiting Parts GE HEALTHCARE Repair Yes 2026-02-11
WO-01351167 253d
Critical Coordinators Assigned AGILENT TECHNOLOGIES (ASP) Preventive Maintenance — 2026-02-11
WO-01351168 253d
Critical Coordinators Assigned GE HEALTHCARE Repair — 2026-02-11
WO-01351170 253d
Critical Billing Billing Review GE HEALTHCARE Preventive Maintenance — 2026-02-11
P50 (10d)
P75 (26d)
P90 (53d)
Normal
Elevated
High
Critical