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Open work orders compared against completed WO benchmarks — identify aging risk before it impacts your metrics

Total Open WOs
12,104
Median Open Age
237d
Completed median: 10d
Critical (> P90)
12,104
Past 53d — 100%
High Risk (> P75)
0
Past 26d — 0%
Elevated (> P50)
0
Past 10d — 0%
Normal (≤ P50)
0
0%
P75 Benchmark
26d
From 107,591 completed WOs

Where Are Open WOs Stuck?

Current Stage Open WOs Median Age Mean Age Max Age Mean Age vs Benchmarks Critical High Elevated Normal
Coordinators 4,806 260d 363d 957d
4,806 0 0 0
Holding 3,712 275d 331d 959d
3,712 0 0 0
Dispatch 2,762 198d 215d 558d
2,762 0 0 0
Billing 401 223d 244d 694d
401 0 0 0
Material Management 283 202d 223d 603d
283 0 0 0
Field Work 140 216d 246d 565d
140 0 0 0
P50 (10d)
P75 (26d)
P90 (53d)
12,104 open work orders
Download CSV
WO # Age ↓ Age vs Benchmarks Risk Stage Status Account Type Parts Created
WO-01316212 273d
Critical Billing Ready to Bill AGILENT TECHNOLOGIES (ASP) Preventive Maintenance — 2025-11-19
WO-01316227 273d
Critical Coordinators Reschedule GE HEALTHCARE Repair — 2025-11-19
WO-01316234 273d
Critical Coordinators Assigned Centurion of Maryland, LLC - Incarcerated Inspection — 2025-11-19
WO-01316237 273d
Critical Coordinators Assigned Centurion of Maryland, LLC - Incarcerated Inspection — 2025-11-19
WO-01316239 273d
Critical Field Work Incomplete Centurion of Maryland, LLC - Incarcerated Inspection — 2025-11-19
WO-01316244 273d
Critical Field Work Incomplete Centurion of Maryland, LLC - Incarcerated Inspection — 2025-11-19
WO-01316246 273d
Critical Coordinators Assigned Centurion of Maryland, LLC - Incarcerated Inspection — 2025-11-19
WO-01316247 273d
Critical Billing WO Correction Needed Centurion of Maryland, LLC - Incarcerated Inspection — 2025-11-19
WO-01316248 273d
Critical Billing Billing Review Centurion of Maryland, LLC - Incarcerated Inspection — 2025-11-19
WO-01316251 273d
Critical Coordinators Assigned Centurion of Maryland, LLC - Incarcerated Inspection — 2025-11-19
WO-01316255 273d
Critical Coordinators Reschedule Centurion of Maryland, LLC - Incarcerated Inspection — 2025-11-19
WO-01316261 273d
Critical Coordinators Assigned Centurion of Maryland, LLC - Incarcerated Inspection — 2025-11-19
WO-01316289 272d
Critical Coordinators Assigned Centurion of Maryland, LLC - Pre-trial Inspection — 2025-11-19
WO-01316299 272d
Critical Dispatch Logistics HIGI LLC Removal — 2025-11-19
WO-01316302 272d
Critical Coordinators Reschedule Centurion of Maryland, LLC - Incarcerated Inspection — 2025-11-19
WO-01316453 272d
Critical Billing WO Correction Needed HIGI LLC Repair Yes 2025-11-20
WO-01316459 272d
Critical Coordinators Scheduled MOUNT LAUREL TOWNSHIP EMS Repair Yes 2025-11-20
WO-01316461 272d
Critical Material Management Awaiting Parts MOUNT LAUREL TOWNSHIP EMS Repair Yes 2025-11-20
WO-01316479 272d
Critical Coordinators Reschedule AGILENT TECHNOLOGIES (VPD-FIELD) Repair/PM — 2025-11-20
WO-01316493 272d
Critical Coordinators Reschedule Modern Animal Hospital Virtual Tech - Field Repair Yes 2025-11-20
WO-01316557 271d
Critical Billing Invoice Pending AGILENT TECHNOLOGIES (VPD) Overhaul — 2025-11-20
WO-01316561 271d
Critical Field Work Tech On Site AGILENT TECHNOLOGIES (VPD) Overhaul — 2025-11-20
WO-01316568 271d
Critical Holding On Hold OFFICE OF THE CHIEF MEDICAL EXAMINER DC Preventive Maintenance — 2025-11-20
WO-01316575 271d
Critical Holding On Hold CenterWell (Humana) Inspection — 2025-11-20
WO-01316580 271d
Critical Coordinators Scheduled JAWONIO Repair Yes 2025-11-20
WO-01316586 271d
Critical Coordinators Ready for Scheduling GE Healthcare FMI FCO — 2025-11-20
WO-01316598 271d
Critical Material Management Awaiting Parts HIGI LLC Repair Yes 2025-11-20
WO-01316633 271d
Critical Coordinators Ready for Scheduling PHILIPS HEALTHCARE CSOL Services — 2025-11-21
WO-01316634 271d
Critical Coordinators Ready for Scheduling PHILIPS HEALTHCARE CSOL Services — 2025-11-21
WO-01316639 271d
Critical Billing Ready to Bill MIDMARK Repair Cust 2025-11-21
WO-01316649 271d
Critical Holding Ready for Release GE Healthcare FMI FCO — 2025-11-21
WO-01316652 271d
Critical Billing Billing Review SOUTHERN PARAMEDIC SERVICE EMS Preventive Maintenance Yes 2025-11-21
WO-01316680 271d
Critical Holding Ready for Release GE Healthcare FMI FCO — 2025-11-21
WO-01316681 271d
Critical Holding On Hold Modern Animal Hospital Preventive Maintenance — 2025-11-21
WO-01316684 271d
Critical Holding Ready for Release GE Healthcare FMI FCO — 2025-11-21
WO-01316685 271d
Critical Holding Ready for Release GE Healthcare FMI FCO — 2025-11-21
WO-01316686 271d
Critical Holding On Hold Modern Animal Hospital Preventive Maintenance — 2025-11-21
WO-01316687 271d
Critical Holding Ready for Release GE Healthcare FMI FCO — 2025-11-21
WO-01316688 271d
Critical Holding Ready for Release GE Healthcare FMI FCO — 2025-11-21
WO-01316693 271d
Critical Holding On Hold Modern Animal Hospital Preventive Maintenance — 2025-11-21
WO-01316696 271d
Critical Holding On Hold Modern Animal Hospital Preventive Maintenance — 2025-11-21
WO-01316749 270d
Critical Billing Ready to Bill Modern Animal Hospital Virtual Tech - Drop Shipment Yes 2025-11-21
WO-01316777 270d
Critical Coordinators Ready for Scheduling GE Healthcare FMI FCO — 2025-11-21
WO-01316778 270d
Critical Coordinators Ready for Scheduling GE Healthcare FMI FCO — 2025-11-21
WO-01316779 270d
Critical Coordinators Ready for Scheduling GE Healthcare FMI FCO — 2025-11-21
WO-01316781 270d
Critical Coordinators Ready for Scheduling GE Healthcare FMI FCO — 2025-11-21
WO-01316782 270d
Critical Coordinators Ready for Scheduling GE Healthcare FMI FCO — 2025-11-21
WO-01316783 270d
Critical Coordinators Ready for Scheduling GE Healthcare FMI FCO — 2025-11-21
WO-01316784 270d
Critical Coordinators Ready for Scheduling GE Healthcare FMI FCO — 2025-11-21
WO-01316786 270d
Critical Coordinators Ready for Scheduling GE Healthcare FMI FCO — 2025-11-21
P50 (10d)
P75 (26d)
P90 (53d)
Normal
Elevated
High
Critical