Suspensions Dashboard

Open work orders compared against completed WO benchmarks — identify aging risk before it impacts your metrics

Total Open WOs
12,104
Median Open Age
303d
Completed median: 10d
Critical (> P90)
12,104
Past 53d — 100%
High Risk (> P75)
0
Past 26d — 0%
Elevated (> P50)
0
Past 10d — 0%
Normal (≤ P50)
0
0%
P75 Benchmark
26d
From 107,591 completed WOs

Where Are Open WOs Stuck?

Current Stage Open WOs Median Age Mean Age Max Age Mean Age vs Benchmarks Critical High Elevated Normal
Coordinators 4,806 326d 429d 1,023d
4,806 0 0 0
Holding 3,712 340d 397d 1,025d
3,712 0 0 0
Dispatch 2,762 263d 281d 624d
2,762 0 0 0
Billing 401 289d 310d 759d
401 0 0 0
Material Management 283 268d 289d 669d
283 0 0 0
Field Work 140 281d 312d 631d
140 0 0 0
P50 (10d)
P75 (26d)
P90 (53d)
12,104 open work orders
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WO # Age ↓ Age vs Benchmarks Risk Stage Status Account Type Parts Created
WO-01316787 336d
Critical Coordinators Ready for Scheduling GE Healthcare FMI FCO — 2025-11-21
WO-01316788 336d
Critical Coordinators Ready for Scheduling GE Healthcare FMI FCO — 2025-11-21
WO-01316789 336d
Critical Coordinators Ready for Scheduling GE Healthcare FMI FCO — 2025-11-21
WO-01316790 336d
Critical Coordinators Ready for Scheduling GE Healthcare FMI FCO — 2025-11-21
WO-01316791 336d
Critical Coordinators Ready for Scheduling GE Healthcare FMI FCO — 2025-11-21
WO-01316792 336d
Critical Coordinators Ready for Scheduling GE Healthcare FMI FCO — 2025-11-21
WO-01316793 336d
Critical Coordinators Ready for Scheduling GE Healthcare FMI FCO — 2025-11-21
WO-01316794 336d
Critical Coordinators Ready for Scheduling GE Healthcare FMI FCO — 2025-11-21
WO-01316852 334d
Critical Coordinators Ready for Scheduling PHILIPS HEALTHCARE FCO — 2025-11-24
WO-01316858 333d
Critical Holding On Hold PHILIPS HEALTHCARE FCO — 2025-11-24
WO-01316866 333d
Critical Holding Ready for Release GE Healthcare FMI FCO — 2025-11-24
WO-01316895 333d
Critical Holding On Hold INTERNATIONAL SOS HEALTHCARE SERVICES U.S. - Onshore/Offshore Inspection — 2025-11-24
WO-01316906 333d
Critical Holding On Hold Genesis Community Health Inspection — 2025-11-24
WO-01316909 333d
Critical Coordinators Scheduled PHILIPS HEALTHCARE CSOL Services — 2025-11-24
WO-01316918 333d
Critical Field Work Incomplete PROFESSIONAL FUNERAL DIRECTOR SERVICES Repair Yes 2025-11-24
WO-01316923 333d
Critical Coordinators Assigned INTERNATIONAL SOS HEALTHCARE SERVICES U.S. - Onshore/Offshore Inspection — 2025-11-24
WO-01316924 333d
Critical Field Work Tech On Site AGILENT TECHNOLOGIES (VPD) Repair/PM — 2025-11-24
WO-01316925 333d
Critical Coordinators Assigned INTERNATIONAL SOS HEALTHCARE SERVICES U.S. - Onshore/Offshore Inspection — 2025-11-24
WO-01316932 333d
Critical Coordinators Assigned AGILENT TECHNOLOGIES (VPD) Repair — 2025-11-24
WO-01316945 333d
Critical Holding On Hold INTERNATIONAL SOS HEALTHCARE SERVICES U.S. - Onshore/Offshore Inspection — 2025-11-24
WO-01316958 333d
Critical Coordinators Ready for Scheduling PHILIPS HEALTHCARE CSOL Services — 2025-11-24
WO-01316987 333d
Critical Coordinators Ready for Scheduling GE Healthcare FMI Installation — 2025-11-24
WO-01316995 333d
Critical Holding Ready for Release PHILIPS HEALTHCARE FCO — 2025-11-24
WO-01316997 333d
Critical Coordinators Ready for Scheduling GE Healthcare FMI Installation — 2025-11-24
WO-01317001 333d
Critical Dispatch L2 Screening GE Healthcare FMI Installation — 2025-11-24
WO-01317081 333d
Critical Coordinators Scheduled PHILIPS HEALTHCARE CSOL Services — 2025-11-25
WO-01317082 333d
Critical Coordinators Scheduled PHILIPS HEALTHCARE CSOL Services — 2025-11-25
WO-01317084 333d
Critical Coordinators Scheduled PHILIPS HEALTHCARE CSOL Services — 2025-11-25
WO-01317086 333d
Critical Coordinators Scheduled PHILIPS HEALTHCARE CSOL Services — 2025-11-25
WO-01317087 333d
Critical Coordinators Scheduled PHILIPS HEALTHCARE CSOL Services — 2025-11-25
WO-01317114 333d
Critical Material Management Awaiting Parts CenterWell (Humana) Virtual Tech - Drop Shipment Yes 2025-11-25
WO-01317120 333d
Critical Material Management Awaiting Parts RELIANCE MEDICAL TRANSPORT Repair Yes 2025-11-25
WO-01317138 332d
Critical Coordinators Ready for Scheduling GE Healthcare FMI Installation — 2025-11-25
WO-01317164 332d
Critical Coordinators Assigned Assurance Health System, LLC Inspection — 2025-11-25
WO-01317192 332d
Critical Coordinators Scheduled RELIANCE MEDICAL TRANSPORT Preventive Maintenance — 2025-11-25
WO-01317200 332d
Critical Coordinators Scheduled Conviva Care Solutions (Humana) Inspection — 2025-11-25
WO-01317221 332d
Critical Dispatch Entered GE Healthcare FMI Installation — 2025-11-25
WO-01317222 332d
Critical Dispatch Entered GE Healthcare FMI Installation — 2025-11-25
WO-01317223 332d
Critical Dispatch Entered GE Healthcare FMI Installation — 2025-11-25
WO-01317247 332d
Critical Coordinators Scheduled Endoscopy Associates of Valley Forge Inspection — 2025-11-25
WO-01317268 332d
Critical Coordinators Scheduled PHILIPS HEALTHCARE Repair — 2025-11-26
WO-01317307 331d
Critical Holding On Hold Oak Street Health SWAPOUT Yes 2025-11-26
WO-01317308 331d
Critical Holding On Hold Oak Street Health SWAPOUT Yes 2025-11-26
WO-01317340 331d
Critical Holding 07e-Partial Project PHILIPS HEALTHCARE Repair — 2025-11-26
WO-01317362 331d
Critical Holding On Hold HCA Urgent Care Inspection — 2025-11-26
WO-01317374 331d
Critical Holding On Hold HCA Urgent Care Inspection — 2025-11-26
WO-01317384 331d
Critical Holding On Hold HCA Urgent Care Inspection — 2025-11-26
WO-01317393 331d
Critical Material Management Awaiting Parts GE HEALTHCARE Repair Yes 2025-11-26
WO-01317407 331d
Critical Material Management Awaiting Parts Wellpath LLC Repair Yes 2025-11-26
WO-01317413 331d
Critical Coordinators Assigned GE HEALTHCARE Preventive Maintenance — 2025-11-26
P50 (10d)
P75 (26d)
P90 (53d)
Normal
Elevated
High
Critical