Suspensions Dashboard

Open work orders compared against completed WO benchmarks — identify aging risk before it impacts your metrics

Total Open WOs
12,104
Median Open Age
237d
Completed median: 10d
Critical (> P90)
12,104
Past 53d — 100%
High Risk (> P75)
0
Past 26d — 0%
Elevated (> P50)
0
Past 10d — 0%
Normal (≤ P50)
0
0%
P75 Benchmark
26d
From 107,591 completed WOs

Where Are Open WOs Stuck?

Current Stage Open WOs Median Age Mean Age Max Age Mean Age vs Benchmarks Critical High Elevated Normal
Coordinators 4,806 260d 363d 957d
4,806 0 0 0
Holding 3,712 275d 331d 959d
3,712 0 0 0
Dispatch 2,762 197d 215d 558d
2,762 0 0 0
Billing 401 223d 244d 694d
401 0 0 0
Material Management 283 202d 223d 603d
283 0 0 0
Field Work 140 215d 246d 565d
140 0 0 0
P50 (10d)
P75 (26d)
P90 (53d)
12,104 open work orders
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WO # Age ↓ Age vs Benchmarks Risk Stage Status Account Type Parts Created
WO-01315503 275d
Critical Billing Ready to Bill AGILENT TECHNOLOGIES (ASP) Preventive Maintenance 2025-11-17
WO-01315516 275d
Critical Coordinators Ready for Scheduling PHILIPS HEALTHCARE FCO 2025-11-17
WO-01315523 275d
Critical Coordinators Ready for Scheduling PHILIPS HEALTHCARE CSOL Services 2025-11-17
WO-01315527 275d
Critical Coordinators Scheduled Access Health - WV Inspection 2025-11-17
WO-01315529 275d
Critical Holding On Hold HCA Urgent Care Inspection 2025-11-17
WO-01315537 275d
Critical Holding On Hold INTERNATIONAL SOS HEALTHCARE SERVICES U.S. - Onshore/Offshore Inspection 2025-11-17
WO-01315542 275d
Critical Holding On Hold INTERNATIONAL SOS HEALTHCARE SERVICES U.S. - Onshore/Offshore Inspection 2025-11-17
WO-01315545 275d
Critical Holding On Hold INTERNATIONAL SOS HEALTHCARE SERVICES U.S. - Onshore/Offshore Inspection 2025-11-17
WO-01315550 275d
Critical Field Work Incomplete VillageMD Depot Yes 2025-11-17
WO-01315559 274d
Critical Coordinators Scheduled SB Clinical Practice Management Plan, Inc Inspection 2025-11-17
WO-01315574 274d
Critical Coordinators Scheduled DIVISION OF FORENSIC SCIENCES Repair Yes 2025-11-17
WO-01315575 274d
Critical Coordinators Scheduled DIVISION OF FORENSIC SCIENCES Repair Yes 2025-11-17
WO-01315577 274d
Critical Coordinators Scheduled DIVISION OF FORENSIC SCIENCES Repair Yes 2025-11-17
WO-01315587 274d
Critical Coordinators Scheduled PHILIPS HEALTHCARE FCO 2025-11-17
WO-01315603 274d
Critical Holding On Hold Sono Bello Virtual Tech - Depot Yes 2025-11-17
WO-01315608 274d
Critical Billing Ready to Bill Oak Street Health Virtual Tech - Field Repair Yes 2025-11-17
WO-01315631 274d
Critical Material Management Awaiting Parts GE HEALTHCARE Repair Yes 2025-11-17
WO-01315637 274d
Critical Coordinators Ready for Scheduling PHILIPS HEALTHCARE CSOL Services 2025-11-17
WO-01315644 274d
Critical Material Management Awaiting Parts HIGI LLC Repair Yes 2025-11-17
WO-01315660 274d
Critical Coordinators Scheduled PHILIPS HEALTHCARE CSOL Services 2025-11-17
WO-01315664 274d
Critical Coordinators Scheduled PHILIPS HEALTHCARE CSOL Services 2025-11-17
WO-01315665 274d
Critical Coordinators Scheduled PHILIPS HEALTHCARE CSOL Services 2025-11-17
WO-01315672 274d
Critical Coordinators Scheduled PHILIPS HEALTHCARE CSOL Services 2025-11-17
WO-01315704 274d
Critical Coordinators Ready for Scheduling GCX Medical Upgrade 2025-11-18
WO-01315754 274d
Critical Coordinators Ready for Scheduling GCX Medical Upgrade 2025-11-18
WO-01315781 274d
Critical Coordinators Ready for Scheduling GCX Medical Upgrade 2025-11-18
WO-01315782 274d
Critical Coordinators Ready for Scheduling GCX Medical Upgrade 2025-11-18
WO-01315872 274d
Critical Coordinators Ready for Scheduling GCX Medical Upgrade 2025-11-18
WO-01316150 273d
Critical Coordinators Ready for Scheduling PHILIPS HEALTHCARE CSOL Services 2025-11-19
WO-01316152 273d
Critical Coordinators Scheduled PHILIPS HEALTHCARE CSOL Services 2025-11-19
WO-01316153 273d
Critical Coordinators Scheduled PHILIPS HEALTHCARE CSOL Services 2025-11-19
WO-01316154 273d
Critical Coordinators Scheduled PHILIPS HEALTHCARE CSOL Services 2025-11-19
WO-01316157 273d
Critical Coordinators Assigned EPISCOPAL SENIOR LIFE Depot - Syracuse 2025-11-19
WO-01316158 273d
Critical Coordinators Assigned EPISCOPAL SENIOR LIFE Depot - Syracuse 2025-11-19
WO-01316159 273d
Critical Coordinators Scheduled AGILENT TECHNOLOGIES (CROSSLAB) Preventive Maintenance 2025-11-19
WO-01316160 273d
Critical Coordinators Scheduled AGILENT TECHNOLOGIES (CROSSLAB) Preventive Maintenance 2025-11-19
WO-01316162 273d
Critical Coordinators Scheduled AGILENT TECHNOLOGIES (CROSSLAB) Calibration 2025-11-19
WO-01316168 273d
Critical Dispatch Entered GE Healthcare FMI Installation 2025-11-19
WO-01316171 273d
Critical Coordinators Ready for Scheduling GE Healthcare FMI Installation 2025-11-19
WO-01316172 273d
Critical Dispatch Entered GE Healthcare FMI Installation 2025-11-19
WO-01316173 273d
Critical Dispatch Entered GE Healthcare FMI Installation 2025-11-19
WO-01316175 273d
Critical Coordinators Assigned EPISCOPAL SENIOR LIFE Depot - Syracuse 2025-11-19
WO-01316186 273d
Critical Coordinators Assigned EPISCOPAL SENIOR LIFE Depot - Syracuse 2025-11-19
WO-01316195 273d
Critical Coordinators Scheduled GE HEALTHCARE Preventive Maintenance 2025-11-19
WO-01316196 273d
Critical Dispatch Entered GE Healthcare FMI Installation 2025-11-19
WO-01316197 273d
Critical Dispatch Entered GE Healthcare FMI Installation 2025-11-19
WO-01316198 273d
Critical Coordinators Scheduled GE HEALTHCARE Preventive Maintenance 2025-11-19
WO-01316199 273d
Critical Dispatch Entered GE Healthcare FMI Installation 2025-11-19
WO-01316205 272d
Critical Field Work Incomplete GE HEALTHCARE Repair 2025-11-19
WO-01316208 272d
Critical Coordinators Scheduled Community Health Center CHC New Britain Repair Yes 2025-11-19
P50 (10d)
P75 (26d)
P90 (53d)
Normal
Elevated
High
Critical