Admin Feedback Review Settings Inventory Portal

Stale WO Tracker

Surface forgotten work orders by responsible team — staleness, SLA pressure, and stage overstay

Needs Action
12,104
Stale + overdue WOs requiring intervention
Stale 30d+
12,104
100% of open WOs untouched
Past SLA
12,102
Exceeded priority-based target
Total Open
12,104
All open work orders
Avg Last Touch
317d
Days since last modification
Coordinators 4,806
4806 needs action Stale 30d+: 4806 Med. stale: 274d
Specialist Planner Coordinators
Holding 3,712
3712 needs action Stale 30d+: 3712 Med. stale: 274d
Project Mgrs / Account Mgrs
Dispatch 2,762
2762 needs action Stale 30d+: 2762 Med. stale: 262d
Dispatch / L2
Billing 401
401 needs action Stale 30d+: 401 Med. stale: 253d
Billing Team
Materials 283
283 needs action Stale 30d+: 283 Med. stale: 247d
Parts / Procurement
Field Work 140
140 needs action Stale 30d+: 140 Med. stale: 249d
Technician / Field Supervisor
Filtered to Coordinators (Specialist Planner Coordinators) — Show all teams

Attention Queue

Showing 4,806 of 12,104 open WOs · team: Coordinators
CSV
WO # Score ↑ Last Touched Stage Time Age Risk Team Status Account Type Vertical Priority Delay Reason Parts
WO-01302292 100 260d — 412d Needs Action Coordinators Scheduled PHILIPS HEALTHCARE PM — PC —
WO-01302298 100 260d — 412d Needs Action Coordinators Scheduled PHILIPS HEALTHCARE PM — PC —
WO-01302299 100 260d — 412d Needs Action Coordinators Scheduled PHILIPS HEALTHCARE PM — PC —
WO-01302358 100 265d — 412d Needs Action Coordinators Ready for Scheduling PHILIPS HEALTHCARE PM — PC —
WO-01302359 100 265d — 412d Needs Action Coordinators Ready for Scheduling PHILIPS HEALTHCARE PM — PC —
WO-01302371 100 265d — 412d Needs Action Coordinators Scheduled PHILIPS HEALTHCARE PM — PC —
WO-01302372 100 265d — 412d Needs Action Coordinators Scheduled PHILIPS HEALTHCARE PM — PC —
WO-01302376 100 260d — 412d Needs Action Coordinators Scheduled PHILIPS HEALTHCARE PM — PC —
WO-01302377 100 260d — 412d Needs Action Coordinators Scheduled PHILIPS HEALTHCARE PM — PC —
WO-01302417 100 268d — 412d Needs Action Coordinators Scheduled PHILIPS HEALTHCARE PM — PC —
WO-01302455 100 260d — 412d Needs Action Coordinators Ready for Scheduling PHILIPS HEALTHCARE PM — PC —
WO-01302457 100 260d — 412d Needs Action Coordinators Scheduled PHILIPS HEALTHCARE PM — PC —
WO-01302468 100 272d — 412d Needs Action Coordinators Scheduled PHILIPS HEALTHCARE PM — PC —
WO-01307173 100 367d — 386d Needs Action Coordinators Ready for Scheduling PHILIPS HEALTHCARE CSOL Services — PSM —
WO-01307175 100 367d — 386d Needs Action Coordinators Ready for Scheduling PHILIPS HEALTHCARE CSOL Services — PSM —
WO-01307193 100 268d — 386d Needs Action Coordinators Scheduled HCA Urgent Care Inspection — PSM —
WO-01307212 100 358d — 386d Needs Action Coordinators Ready for Scheduling GE HEALTHCARE Repair — P5 —
WO-01307235 100 358d — 386d Needs Action Coordinators Ready for Scheduling GE HEALTHCARE Repair — P5 —
WO-01307249 100 264d — 386d Needs Action Coordinators Assigned BLUE GRASS TRANSPORTATION Preventive Maintenance — PSM —
WO-01307266 100 358d — 386d Needs Action Coordinators Ready for Scheduling GE HEALTHCARE Repair — P5 —
WO-01307298 100 358d — 386d Needs Action Coordinators Ready for Scheduling GE HEALTHCARE Repair — P5 —
WO-01307341 100 358d — 386d Needs Action Coordinators Ready for Scheduling GE HEALTHCARE Repair — P5 —
WO-01307352 100 367d — 386d Needs Action Coordinators Ready for Scheduling PHILIPS HEALTHCARE CSOL Services — PSM —
WO-01307353 100 367d — 386d Needs Action Coordinators Ready for Scheduling PHILIPS HEALTHCARE CSOL Services — PSM —
WO-01307354 100 367d — 386d Needs Action Coordinators Ready for Scheduling PHILIPS HEALTHCARE CSOL Services — PSM —
WO-01307963 100 286d — 381d Needs Action Coordinators Ready for Scheduling PHILIPS HEALTHCARE FCO — PC —
WO-01307965 100 286d — 381d Needs Action Coordinators Ready for Scheduling PHILIPS HEALTHCARE FCO — PC —
WO-01312648 100 290d — 353d Needs Action Coordinators Ready for Scheduling GE Healthcare FMI FCO — PC —
WO-01312653 100 281d — 353d Needs Action Coordinators Scheduled GE Healthcare FMI FCO — PC —
WO-01312656 100 290d — 353d Needs Action Coordinators Ready for Scheduling GE Healthcare FMI FCO — PC —
WO-01312680 100 260d — 353d Needs Action Coordinators Scheduled HIGI LLC Repair — P4 —
WO-01312724 100 296d — 353d Needs Action Coordinators Ready for Scheduling PHILIPS HEALTHCARE CSOL Services — PSM —
WO-01312928 100 261d — 352d Needs Action Coordinators Ready for Scheduling GE Healthcare FMI Installation — PC —
WO-01312930 100 279d — 352d Needs Action Coordinators Assigned Conviva Care Solutions (Humana) Part Order — PSM —
WO-01312946 100 275d — 352d Needs Action Coordinators Scheduled MIDMARK Delivery — PC —
WO-01312960 100 261d — 352d Needs Action Coordinators Scheduled Conviva Care Solutions (Humana) Inspection — PSM —
WO-01313022 100 265d — 352d Needs Action Coordinators Ready for Scheduling JAMES L WEST CENTER Evaluation — P7 —
WO-01313024 100 265d — 352d Needs Action Coordinators Ready for Scheduling JAMES L WEST CENTER Evaluation — P7 —
WO-01313074 100 260d — 352d Needs Action Coordinators Scheduled PHILIPS HEALTHCARE CSOL Services — PSM —
WO-01313076 100 296d — 352d Needs Action Coordinators Ready for Scheduling PHILIPS HEALTHCARE CSOL Services — PSM —
WO-01313081 100 289d — 352d Needs Action Coordinators Scheduled PHILIPS HEALTHCARE CSOL Services — PSM —
WO-01313082 100 296d — 352d Needs Action Coordinators Ready for Scheduling PHILIPS HEALTHCARE CSOL Services — PSM —
WO-01313297 100 293d — 351d Needs Action Coordinators Scheduled PHILIPS HEALTHCARE CSOL Services — PSM —
WO-01313300 100 289d — 351d Needs Action Coordinators Scheduled PHILIPS HEALTHCARE CSOL Services — PSM —
WO-01313301 100 296d — 351d Needs Action Coordinators Ready for Scheduling PHILIPS HEALTHCARE CSOL Services — PSM —
WO-01313302 100 289d — 351d Needs Action Coordinators Scheduled PHILIPS HEALTHCARE CSOL Services — PSM —
WO-01313303 100 296d — 351d Needs Action Coordinators Ready for Scheduling PHILIPS HEALTHCARE CSOL Services — PSM —
WO-01313304 100 289d — 351d Needs Action Coordinators Scheduled PHILIPS HEALTHCARE CSOL Services — PSM —
WO-01313305 100 289d — 351d Needs Action Coordinators Scheduled PHILIPS HEALTHCARE CSOL Services — PSM —
WO-01313307 100 289d — 351d Needs Action Coordinators Scheduled PHILIPS HEALTHCARE CSOL Services — PSM —

Why Are WOs Stalling?

Top Stale Accounts

# Account Open WOs Stale 30d+ Avg Stale
1 PHILIPS HEALTHCARE 3,687 3,687 415d
2 GE Healthcare FMI 2,737 2,737 264d
3 HIGI LLC 1,207 1,207 284d
4 GCX Medical 825 825 264d
5 CVS 515 515 310d
6 GE HEALTHCARE 489 489 282d
7 Oak Street Health 243 243 261d
8 MIDMARK 187 187 251d
9 AGILENT TECHNOLOGIES (ASP) 173 173 265d
10 AGILENT TECHNOLOGIES (VPD) 153 153 278d
11 TEXAS MEDICAL SCREENING 144 144 256d
12 AVANTOR SERVICES (FORMERLY VWR CATALYST) 103 103 408d
13 Conviva Care Solutions (Humana) 99 99 258d
14 Modern Animal Hospital 63 63 257d
15 HCA Urgent Care 62 62 271d