Admin Feedback Review Settings Inventory Portal

Stale WO Tracker

Surface forgotten work orders by responsible team — staleness, SLA pressure, and stage overstay

Needs Action
12,104
Stale + overdue WOs requiring intervention
Stale 30d+
12,104
100% of open WOs untouched
Past SLA
12,102
Exceeded priority-based target
Total Open
12,104
All open work orders
Avg Last Touch
248d
Days since last modification
Coordinators 4,806
4806 needs action Stale 30d+: 4806 Med. stale: 205d
Specialist Planner Coordinators
Holding 3,712
3712 needs action Stale 30d+: 3712 Med. stale: 206d
Project Mgrs / Account Mgrs
Dispatch 2,762
2762 needs action Stale 30d+: 2762 Med. stale: 193d
Dispatch / L2
Billing 401
401 needs action Stale 30d+: 401 Med. stale: 184d
Billing Team
Materials 283
283 needs action Stale 30d+: 283 Med. stale: 178d
Parts / Procurement
Field Work 140
140 needs action Stale 30d+: 140 Med. stale: 181d
Technician / Field Supervisor
Filtered to Coordinators (Specialist Planner Coordinators) — Show all teams

Attention Queue

Showing 4,806 of 12,104 open WOs · team: Coordinators
CSV
WO # Score ↑ Last Touched Stage Time Age Risk Team Status Account Type Vertical Priority Delay Reason Parts
WO-01302292 100 191d — 343d Needs Action Coordinators Scheduled PHILIPS HEALTHCARE PM — PC —
WO-01302298 100 191d — 343d Needs Action Coordinators Scheduled PHILIPS HEALTHCARE PM — PC —
WO-01302299 100 191d — 343d Needs Action Coordinators Scheduled PHILIPS HEALTHCARE PM — PC —
WO-01302358 100 196d — 343d Needs Action Coordinators Ready for Scheduling PHILIPS HEALTHCARE PM — PC —
WO-01302359 100 196d — 343d Needs Action Coordinators Ready for Scheduling PHILIPS HEALTHCARE PM — PC —
WO-01302371 100 196d — 343d Needs Action Coordinators Scheduled PHILIPS HEALTHCARE PM — PC —
WO-01302372 100 196d — 343d Needs Action Coordinators Scheduled PHILIPS HEALTHCARE PM — PC —
WO-01302376 100 191d — 343d Needs Action Coordinators Scheduled PHILIPS HEALTHCARE PM — PC —
WO-01302377 100 191d — 343d Needs Action Coordinators Scheduled PHILIPS HEALTHCARE PM — PC —
WO-01302417 100 199d — 343d Needs Action Coordinators Scheduled PHILIPS HEALTHCARE PM — PC —
WO-01302455 100 191d — 343d Needs Action Coordinators Ready for Scheduling PHILIPS HEALTHCARE PM — PC —
WO-01302457 100 191d — 343d Needs Action Coordinators Scheduled PHILIPS HEALTHCARE PM — PC —
WO-01302468 100 203d — 343d Needs Action Coordinators Scheduled PHILIPS HEALTHCARE PM — PC —
WO-01307173 100 298d — 317d Needs Action Coordinators Ready for Scheduling PHILIPS HEALTHCARE CSOL Services — PSM —
WO-01307175 100 298d — 317d Needs Action Coordinators Ready for Scheduling PHILIPS HEALTHCARE CSOL Services — PSM —
WO-01307193 100 199d — 317d Needs Action Coordinators Scheduled HCA Urgent Care Inspection — PSM —
WO-01307212 100 289d — 317d Needs Action Coordinators Ready for Scheduling GE HEALTHCARE Repair — P5 —
WO-01307235 100 289d — 317d Needs Action Coordinators Ready for Scheduling GE HEALTHCARE Repair — P5 —
WO-01307249 100 195d — 317d Needs Action Coordinators Assigned BLUE GRASS TRANSPORTATION Preventive Maintenance — PSM —
WO-01307266 100 289d — 317d Needs Action Coordinators Ready for Scheduling GE HEALTHCARE Repair — P5 —
WO-01307298 100 289d — 317d Needs Action Coordinators Ready for Scheduling GE HEALTHCARE Repair — P5 —
WO-01307341 100 289d — 317d Needs Action Coordinators Ready for Scheduling GE HEALTHCARE Repair — P5 —
WO-01307352 100 298d — 317d Needs Action Coordinators Ready for Scheduling PHILIPS HEALTHCARE CSOL Services — PSM —
WO-01307353 100 298d — 317d Needs Action Coordinators Ready for Scheduling PHILIPS HEALTHCARE CSOL Services — PSM —
WO-01307354 100 298d — 317d Needs Action Coordinators Ready for Scheduling PHILIPS HEALTHCARE CSOL Services — PSM —
WO-01307963 100 217d — 312d Needs Action Coordinators Ready for Scheduling PHILIPS HEALTHCARE FCO — PC —
WO-01307965 100 217d — 312d Needs Action Coordinators Ready for Scheduling PHILIPS HEALTHCARE FCO — PC —
WO-01312648 100 221d — 284d Needs Action Coordinators Ready for Scheduling GE Healthcare FMI FCO — PC —
WO-01312653 100 212d — 284d Needs Action Coordinators Scheduled GE Healthcare FMI FCO — PC —
WO-01312656 100 221d — 284d Needs Action Coordinators Ready for Scheduling GE Healthcare FMI FCO — PC —
WO-01312680 100 191d — 284d Needs Action Coordinators Scheduled HIGI LLC Repair — P4 —
WO-01312724 100 227d — 284d Needs Action Coordinators Ready for Scheduling PHILIPS HEALTHCARE CSOL Services — PSM —
WO-01312928 100 192d — 283d Needs Action Coordinators Ready for Scheduling GE Healthcare FMI Installation — PC —
WO-01312930 100 210d — 283d Needs Action Coordinators Assigned Conviva Care Solutions (Humana) Part Order — PSM —
WO-01312946 100 206d — 283d Needs Action Coordinators Scheduled MIDMARK Delivery — PC —
WO-01312960 100 193d — 283d Needs Action Coordinators Scheduled Conviva Care Solutions (Humana) Inspection — PSM —
WO-01313022 100 196d — 283d Needs Action Coordinators Ready for Scheduling JAMES L WEST CENTER Evaluation — P7 —
WO-01313024 100 196d — 283d Needs Action Coordinators Ready for Scheduling JAMES L WEST CENTER Evaluation — P7 —
WO-01313074 100 192d — 283d Needs Action Coordinators Scheduled PHILIPS HEALTHCARE CSOL Services — PSM —
WO-01313076 100 227d — 283d Needs Action Coordinators Ready for Scheduling PHILIPS HEALTHCARE CSOL Services — PSM —
WO-01313081 100 220d — 283d Needs Action Coordinators Scheduled PHILIPS HEALTHCARE CSOL Services — PSM —
WO-01313082 100 227d — 283d Needs Action Coordinators Ready for Scheduling PHILIPS HEALTHCARE CSOL Services — PSM —
WO-01313297 100 224d — 282d Needs Action Coordinators Scheduled PHILIPS HEALTHCARE CSOL Services — PSM —
WO-01313300 100 220d — 282d Needs Action Coordinators Scheduled PHILIPS HEALTHCARE CSOL Services — PSM —
WO-01313301 100 227d — 282d Needs Action Coordinators Ready for Scheduling PHILIPS HEALTHCARE CSOL Services — PSM —
WO-01313302 100 220d — 282d Needs Action Coordinators Scheduled PHILIPS HEALTHCARE CSOL Services — PSM —
WO-01313303 100 227d — 282d Needs Action Coordinators Ready for Scheduling PHILIPS HEALTHCARE CSOL Services — PSM —
WO-01313304 100 220d — 282d Needs Action Coordinators Scheduled PHILIPS HEALTHCARE CSOL Services — PSM —
WO-01313305 100 220d — 282d Needs Action Coordinators Scheduled PHILIPS HEALTHCARE CSOL Services — PSM —
WO-01313307 100 220d — 282d Needs Action Coordinators Scheduled PHILIPS HEALTHCARE CSOL Services — PSM —

Why Are WOs Stalling?

Top Stale Accounts

# Account Open WOs Stale 30d+ Avg Stale
1 PHILIPS HEALTHCARE 3,687 3,687 346d
2 GE Healthcare FMI 2,737 2,737 196d
3 HIGI LLC 1,207 1,207 216d
4 GCX Medical 825 825 195d
5 CVS 515 515 241d
6 GE HEALTHCARE 489 489 213d
7 Oak Street Health 243 243 192d
8 MIDMARK 187 187 183d
9 AGILENT TECHNOLOGIES (ASP) 173 173 196d
10 AGILENT TECHNOLOGIES (VPD) 153 153 210d
11 TEXAS MEDICAL SCREENING 144 144 187d
12 AVANTOR SERVICES (FORMERLY VWR CATALYST) 103 103 339d
13 Conviva Care Solutions (Humana) 99 99 190d
14 Modern Animal Hospital 63 63 188d
15 HCA Urgent Care 62 62 203d