Admin Feedback Review Settings Inventory Portal

Stale WO Tracker

Surface forgotten work orders by responsible team — staleness, SLA pressure, and stage overstay

Needs Action
12,104
Stale + overdue WOs requiring intervention
Stale 30d+
12,104
100% of open WOs untouched
Past SLA
12,102
Exceeded priority-based target
Total Open
12,104
All open work orders
Avg Last Touch
248d
Days since last modification
Coordinators 4,806
4806 needs action Stale 30d+: 4806 Med. stale: 205d
Specialist Planner Coordinators
Holding 3,712
3712 needs action Stale 30d+: 3712 Med. stale: 206d
Project Mgrs / Account Mgrs
Dispatch 2,762
2762 needs action Stale 30d+: 2762 Med. stale: 193d
Dispatch / L2
Billing 401
401 needs action Stale 30d+: 401 Med. stale: 184d
Billing Team
Materials 283
283 needs action Stale 30d+: 283 Med. stale: 178d
Parts / Procurement
Field Work 140
140 needs action Stale 30d+: 140 Med. stale: 181d
Technician / Field Supervisor
Filtered to Coordinators (Specialist Planner Coordinators) — Show all teams

Attention Queue

Showing 4,806 of 12,104 open WOs · team: Coordinators
CSV
WO # Score ↑ Last Touched Stage Time Age Risk Team Status Account Type Vertical Priority Delay Reason Parts
WO-01313308 100 220d — 282d Needs Action Coordinators Scheduled PHILIPS HEALTHCARE CSOL Services — PSM —
WO-01313309 100 220d — 282d Needs Action Coordinators Scheduled PHILIPS HEALTHCARE CSOL Services — PSM —
WO-01313310 100 204d — 282d Needs Action Coordinators Scheduled PHILIPS HEALTHCARE CSOL Services — PSM —
WO-01313311 100 204d — 282d Needs Action Coordinators Scheduled PHILIPS HEALTHCARE CSOL Services — PSM —
WO-01313312 100 220d — 282d Needs Action Coordinators Scheduled PHILIPS HEALTHCARE CSOL Services — PSM —
WO-01313313 100 220d — 282d Needs Action Coordinators Scheduled PHILIPS HEALTHCARE CSOL Services — PSM —
WO-01313314 100 204d — 282d Needs Action Coordinators Scheduled PHILIPS HEALTHCARE CSOL Services — PSM —
WO-01313315 100 220d — 282d Needs Action Coordinators Scheduled PHILIPS HEALTHCARE CSOL Services — PSM —
WO-01313316 100 200d — 282d Needs Action Coordinators Reschedule Concordance Healthcare Solutions Depot — PSM —
WO-01313317 100 220d — 282d Needs Action Coordinators Scheduled PHILIPS HEALTHCARE CSOL Services — PSM —
WO-01313319 100 220d — 282d Needs Action Coordinators Scheduled PHILIPS HEALTHCARE CSOL Services — PSM —
WO-01313320 100 220d — 282d Needs Action Coordinators Scheduled PHILIPS HEALTHCARE CSOL Services — PSM —
WO-01313322 100 220d — 282d Needs Action Coordinators Scheduled PHILIPS HEALTHCARE CSOL Services — PSM —
WO-01313323 100 220d — 282d Needs Action Coordinators Scheduled PHILIPS HEALTHCARE CSOL Services — PSM —
WO-01313324 100 220d — 282d Needs Action Coordinators Scheduled PHILIPS HEALTHCARE CSOL Services — PSM —
WO-01313325 100 220d — 282d Needs Action Coordinators Scheduled PHILIPS HEALTHCARE CSOL Services — PSM —
WO-01313326 100 220d — 282d Needs Action Coordinators Scheduled PHILIPS HEALTHCARE CSOL Services — PSM —
WO-01313327 100 220d — 282d Needs Action Coordinators Scheduled PHILIPS HEALTHCARE CSOL Services — PSM —
WO-01313329 100 220d — 282d Needs Action Coordinators Scheduled PHILIPS HEALTHCARE CSOL Services — PSM —
WO-01313330 100 220d — 282d Needs Action Coordinators Scheduled PHILIPS HEALTHCARE CSOL Services — PSM —
WO-01313331 100 220d — 282d Needs Action Coordinators Scheduled PHILIPS HEALTHCARE CSOL Services — PSM —
WO-01313332 100 220d — 282d Needs Action Coordinators Scheduled PHILIPS HEALTHCARE CSOL Services — PSM —
WO-01313333 100 220d — 282d Needs Action Coordinators Scheduled PHILIPS HEALTHCARE CSOL Services — PSM —
WO-01313334 100 220d — 282d Needs Action Coordinators Scheduled PHILIPS HEALTHCARE CSOL Services — PSM —
WO-01313335 100 220d — 282d Needs Action Coordinators Scheduled PHILIPS HEALTHCARE CSOL Services — PSM —
WO-01313350 100 255d — 282d Needs Action Coordinators Assigned GE HEALTHCARE Preventive Maintenance — PSM —
WO-01313390 100 200d — 282d Needs Action Coordinators Reschedule GE HEALTHCARE Repair — P5 —
WO-01314212 100 199d — 277d Needs Action Coordinators Scheduled PHILIPS HEALTHCARE Preventive Maintenance — PC —
WO-01314219 100 191d — 277d Needs Action Coordinators Scheduled PHILIPS HEALTHCARE Preventive Maintenance — PC —
WO-01314254 100 199d — 277d Needs Action Coordinators Scheduled PHILIPS HEALTHCARE Preventive Maintenance — PC —
WO-01314298 100 203d — 277d Needs Action Coordinators Scheduled PHILIPS HEALTHCARE Preventive Maintenance — PC —
WO-01314365 100 193d — 277d Needs Action Coordinators Ready for Scheduling Conviva Care Solutions (Humana) Inspection — PSM —
WO-01314367 100 193d — 277d Needs Action Coordinators Ready for Scheduling Conviva Care Solutions (Humana) Inspection — PSM —
WO-01314369 100 193d — 277d Needs Action Coordinators Ready for Scheduling Conviva Care Solutions (Humana) Inspection — PSM —
WO-01314371 100 193d — 277d Needs Action Coordinators Ready for Scheduling Conviva Care Solutions (Humana) Inspection — PSM —
WO-01314386 100 227d — 277d Needs Action Coordinators Ready for Scheduling PHILIPS HEALTHCARE CSOL Services — PSM —
WO-01314390 100 193d — 277d Needs Action Coordinators Scheduled Conviva Care Solutions (Humana) Inspection — PSM —
WO-01314404 100 193d — 277d Needs Action Coordinators Ready for Scheduling Conviva Care Solutions (Humana) Inspection — PSM —
WO-01314412 100 191d — 277d Needs Action Coordinators Reschedule United Vein and Vascular Centers Depot — PSM —
WO-01317715 100 191d — 256d Needs Action Coordinators Scheduled CenterWell (Humana) Inspection — PSM —
WO-01317725 100 191d — 256d Needs Action Coordinators Scheduled ITHACA UROLOGY Calibration — PSM —
WO-01317755 100 199d — 256d Needs Action Coordinators Scheduled HCA Urgent Care Inspection — PSM —
WO-01317757 100 199d — 256d Needs Action Coordinators Scheduled OXFORD FIRE DEPARTMENT (OH) Preventive Maintenance — PSM —
WO-01317766 100 197d — 256d Needs Action Coordinators Scheduled LOS ANGELES COUNTY CORONER Preventive Maintenance — PSM —
WO-01317781 100 191d — 256d Needs Action Coordinators Scheduled Sono Bello Inspection — PSM —
WO-01317786 100 199d — 256d Needs Action Coordinators Scheduled Sono Bello Inspection — PSM —
WO-01317806 100 197d — 256d Needs Action Coordinators Assigned GE HEALTHCARE Preventive Maintenance — PSM —
WO-01318158 100 192d — 255d Needs Action Coordinators Scheduled PHILIPS HEALTHCARE CSOL Services — PSM —
WO-01318168 100 220d — 255d Needs Action Coordinators Ready for Scheduling GE Healthcare FMI FCO — PC —
WO-01318171 100 191d — 255d Needs Action Coordinators Scheduled PHILIPS HEALTHCARE CSOL Services — PSM —

Why Are WOs Stalling?

Top Stale Accounts

# Account Open WOs Stale 30d+ Avg Stale
1 PHILIPS HEALTHCARE 3,687 3,687 346d
2 GE Healthcare FMI 2,737 2,737 196d
3 HIGI LLC 1,207 1,207 216d
4 GCX Medical 825 825 195d
5 CVS 515 515 241d
6 GE HEALTHCARE 489 489 213d
7 Oak Street Health 243 243 192d
8 MIDMARK 187 187 183d
9 AGILENT TECHNOLOGIES (ASP) 173 173 196d
10 AGILENT TECHNOLOGIES (VPD) 153 153 210d
11 TEXAS MEDICAL SCREENING 144 144 187d
12 AVANTOR SERVICES (FORMERLY VWR CATALYST) 103 103 339d
13 Conviva Care Solutions (Humana) 99 99 190d
14 Modern Animal Hospital 63 63 188d
15 HCA Urgent Care 62 62 203d