Admin Feedback Review Settings Inventory Portal

Stale WO Tracker

Surface forgotten work orders by responsible team — staleness, SLA pressure, and stage overstay

Needs Action
12,104
Stale + overdue WOs requiring intervention
Stale 30d+
12,104
100% of open WOs untouched
Past SLA
12,102
Exceeded priority-based target
Total Open
12,104
All open work orders
Avg Last Touch
317d
Days since last modification
Coordinators 4,806
4806 needs action Stale 30d+: 4806 Med. stale: 274d
Specialist Planner Coordinators
Holding 3,712
3712 needs action Stale 30d+: 3712 Med. stale: 274d
Project Mgrs / Account Mgrs
Dispatch 2,762
2762 needs action Stale 30d+: 2762 Med. stale: 262d
Dispatch / L2
Billing 401
401 needs action Stale 30d+: 401 Med. stale: 253d
Billing Team
Materials 283
283 needs action Stale 30d+: 283 Med. stale: 247d
Parts / Procurement
Field Work 140
140 needs action Stale 30d+: 140 Med. stale: 249d
Technician / Field Supervisor
Filtered to Coordinators (Specialist Planner Coordinators) — Show all teams

Attention Queue

Showing 4,806 of 12,104 open WOs · team: Coordinators
CSV
WO # Score ↑ Last Touched Stage Time Age Risk Team Status Account Type Vertical Priority Delay Reason Parts
WO-01313308 100 289d — 351d Needs Action Coordinators Scheduled PHILIPS HEALTHCARE CSOL Services — PSM —
WO-01313309 100 289d — 351d Needs Action Coordinators Scheduled PHILIPS HEALTHCARE CSOL Services — PSM —
WO-01313310 100 273d — 351d Needs Action Coordinators Scheduled PHILIPS HEALTHCARE CSOL Services — PSM —
WO-01313311 100 273d — 351d Needs Action Coordinators Scheduled PHILIPS HEALTHCARE CSOL Services — PSM —
WO-01313312 100 289d — 351d Needs Action Coordinators Scheduled PHILIPS HEALTHCARE CSOL Services — PSM —
WO-01313313 100 289d — 351d Needs Action Coordinators Scheduled PHILIPS HEALTHCARE CSOL Services — PSM —
WO-01313314 100 273d — 351d Needs Action Coordinators Scheduled PHILIPS HEALTHCARE CSOL Services — PSM —
WO-01313315 100 289d — 351d Needs Action Coordinators Scheduled PHILIPS HEALTHCARE CSOL Services — PSM —
WO-01313316 100 269d — 351d Needs Action Coordinators Reschedule Concordance Healthcare Solutions Depot — PSM —
WO-01313317 100 289d — 351d Needs Action Coordinators Scheduled PHILIPS HEALTHCARE CSOL Services — PSM —
WO-01313319 100 289d — 351d Needs Action Coordinators Scheduled PHILIPS HEALTHCARE CSOL Services — PSM —
WO-01313320 100 289d — 351d Needs Action Coordinators Scheduled PHILIPS HEALTHCARE CSOL Services — PSM —
WO-01313322 100 289d — 351d Needs Action Coordinators Scheduled PHILIPS HEALTHCARE CSOL Services — PSM —
WO-01313323 100 289d — 351d Needs Action Coordinators Scheduled PHILIPS HEALTHCARE CSOL Services — PSM —
WO-01313324 100 289d — 351d Needs Action Coordinators Scheduled PHILIPS HEALTHCARE CSOL Services — PSM —
WO-01313325 100 289d — 351d Needs Action Coordinators Scheduled PHILIPS HEALTHCARE CSOL Services — PSM —
WO-01313326 100 289d — 351d Needs Action Coordinators Scheduled PHILIPS HEALTHCARE CSOL Services — PSM —
WO-01313327 100 289d — 351d Needs Action Coordinators Scheduled PHILIPS HEALTHCARE CSOL Services — PSM —
WO-01313329 100 289d — 351d Needs Action Coordinators Scheduled PHILIPS HEALTHCARE CSOL Services — PSM —
WO-01313330 100 289d — 351d Needs Action Coordinators Scheduled PHILIPS HEALTHCARE CSOL Services — PSM —
WO-01313331 100 289d — 351d Needs Action Coordinators Scheduled PHILIPS HEALTHCARE CSOL Services — PSM —
WO-01313332 100 289d — 351d Needs Action Coordinators Scheduled PHILIPS HEALTHCARE CSOL Services — PSM —
WO-01313333 100 289d — 351d Needs Action Coordinators Scheduled PHILIPS HEALTHCARE CSOL Services — PSM —
WO-01313334 100 289d — 351d Needs Action Coordinators Scheduled PHILIPS HEALTHCARE CSOL Services — PSM —
WO-01313335 100 289d — 351d Needs Action Coordinators Scheduled PHILIPS HEALTHCARE CSOL Services — PSM —
WO-01313350 100 324d — 351d Needs Action Coordinators Assigned GE HEALTHCARE Preventive Maintenance — PSM —
WO-01313390 100 269d — 351d Needs Action Coordinators Reschedule GE HEALTHCARE Repair — P5 —
WO-01314212 100 268d — 346d Needs Action Coordinators Scheduled PHILIPS HEALTHCARE Preventive Maintenance — PC —
WO-01314219 100 260d — 346d Needs Action Coordinators Scheduled PHILIPS HEALTHCARE Preventive Maintenance — PC —
WO-01314254 100 268d — 346d Needs Action Coordinators Scheduled PHILIPS HEALTHCARE Preventive Maintenance — PC —
WO-01314298 100 272d — 346d Needs Action Coordinators Scheduled PHILIPS HEALTHCARE Preventive Maintenance — PC —
WO-01314365 100 262d — 346d Needs Action Coordinators Ready for Scheduling Conviva Care Solutions (Humana) Inspection — PSM —
WO-01314367 100 262d — 346d Needs Action Coordinators Ready for Scheduling Conviva Care Solutions (Humana) Inspection — PSM —
WO-01314369 100 262d — 346d Needs Action Coordinators Ready for Scheduling Conviva Care Solutions (Humana) Inspection — PSM —
WO-01314371 100 262d — 346d Needs Action Coordinators Ready for Scheduling Conviva Care Solutions (Humana) Inspection — PSM —
WO-01314386 100 296d — 346d Needs Action Coordinators Ready for Scheduling PHILIPS HEALTHCARE CSOL Services — PSM —
WO-01314390 100 261d — 346d Needs Action Coordinators Scheduled Conviva Care Solutions (Humana) Inspection — PSM —
WO-01314404 100 262d — 346d Needs Action Coordinators Ready for Scheduling Conviva Care Solutions (Humana) Inspection — PSM —
WO-01314412 100 260d — 346d Needs Action Coordinators Reschedule United Vein and Vascular Centers Depot — PSM —
WO-01317715 100 260d — 325d Needs Action Coordinators Scheduled CenterWell (Humana) Inspection — PSM —
WO-01317725 100 260d — 325d Needs Action Coordinators Scheduled ITHACA UROLOGY Calibration — PSM —
WO-01317755 100 268d — 325d Needs Action Coordinators Scheduled HCA Urgent Care Inspection — PSM —
WO-01317757 100 268d — 325d Needs Action Coordinators Scheduled OXFORD FIRE DEPARTMENT (OH) Preventive Maintenance — PSM —
WO-01317766 100 266d — 325d Needs Action Coordinators Scheduled LOS ANGELES COUNTY CORONER Preventive Maintenance — PSM —
WO-01317781 100 260d — 325d Needs Action Coordinators Scheduled Sono Bello Inspection — PSM —
WO-01317786 100 268d — 325d Needs Action Coordinators Scheduled Sono Bello Inspection — PSM —
WO-01317806 100 266d — 325d Needs Action Coordinators Assigned GE HEALTHCARE Preventive Maintenance — PSM —
WO-01318158 100 260d — 324d Needs Action Coordinators Scheduled PHILIPS HEALTHCARE CSOL Services — PSM —
WO-01318168 100 289d — 324d Needs Action Coordinators Ready for Scheduling GE Healthcare FMI FCO — PC —
WO-01318171 100 260d — 324d Needs Action Coordinators Scheduled PHILIPS HEALTHCARE CSOL Services — PSM —

Why Are WOs Stalling?

Top Stale Accounts

# Account Open WOs Stale 30d+ Avg Stale
1 PHILIPS HEALTHCARE 3,687 3,687 415d
2 GE Healthcare FMI 2,737 2,737 264d
3 HIGI LLC 1,207 1,207 284d
4 GCX Medical 825 825 264d
5 CVS 515 515 310d
6 GE HEALTHCARE 489 489 282d
7 Oak Street Health 243 243 261d
8 MIDMARK 187 187 251d
9 AGILENT TECHNOLOGIES (ASP) 173 173 265d
10 AGILENT TECHNOLOGIES (VPD) 153 153 278d
11 TEXAS MEDICAL SCREENING 144 144 256d
12 AVANTOR SERVICES (FORMERLY VWR CATALYST) 103 103 408d
13 Conviva Care Solutions (Humana) 99 99 258d
14 Modern Animal Hospital 63 63 257d
15 HCA Urgent Care 62 62 271d