Admin Feedback Review Settings Inventory Portal

Stale WO Tracker

Surface forgotten work orders by responsible team — staleness, SLA pressure, and stage overstay

Needs Action
12,104
Stale + overdue WOs requiring intervention
Stale 30d+
12,104
100% of open WOs untouched
Past SLA
12,102
Exceeded priority-based target
Total Open
12,104
All open work orders
Avg Last Touch
251d
Days since last modification
Coordinators 4,806
4806 needs action Stale 30d+: 4806 Med. stale: 208d
Specialist Planner Coordinators
Holding 3,712
3712 needs action Stale 30d+: 3712 Med. stale: 208d
Project Mgrs / Account Mgrs
Dispatch 2,762
2762 needs action Stale 30d+: 2762 Med. stale: 196d
Dispatch / L2
Billing 401
401 needs action Stale 30d+: 401 Med. stale: 187d
Billing Team
Materials 283
283 needs action Stale 30d+: 283 Med. stale: 181d
Parts / Procurement
Field Work 140
140 needs action Stale 30d+: 140 Med. stale: 183d
Technician / Field Supervisor
Filtered to Coordinators (Specialist Planner Coordinators) — Show all teams

Attention Queue

Showing 4,806 of 12,104 open WOs · team: Coordinators
CSV
WO # Score ↓ Last Touched Stage Time Age Risk Team Status Account Type Vertical Priority Delay Reason Parts
WO-01349374 100 189d 8d 195d Needs Action Coordinators Scheduled VillageMD Inspection Healthcare Provider PSM —
WO-01349375 100 195d 12d 195d Needs Action Coordinators Ready for Scheduling Brown Surgical Associates (Formally University Surgical Associates ) Inspection Healthcare Provider PSM —
WO-01349380 100 195d 12d 195d Needs Action Coordinators Ready for Scheduling Berks Urologic Surgery Center Inspection Healthcare Provider PSM —
WO-01349385 100 195d 12d 195d Needs Action Coordinators Scheduled MIDMARK Cross-Training Healthcare Provider PC —
WO-01349386 100 195d 12d 195d Needs Action Coordinators Scheduled MIDMARK Cross-Training Healthcare Provider PC —
WO-01349389 100 195d 12d 195d Needs Action Coordinators Scheduled MIDMARK Cross-Training Healthcare Provider PC —
WO-01349400 100 187d 6d 195d Needs Action Coordinators Ready for Scheduling PHILIPS HEALTHCARE FCO FCO PC —
WO-01349402 100 195d 12d 195d Needs Action Coordinators Assigned AGILENT TECHNOLOGIES (VPD) Repair Lab/Power PC —
WO-01349404 100 195d 12d 195d Needs Action Coordinators Assigned AGILENT TECHNOLOGIES (VPD) Repair Lab/Power PC —
WO-01349430 100 185d 12d 195d Needs Action Coordinators Scheduled MOPEC Repair Healthcare Provider P7 —
WO-01349433 100 182d 2d 195d Needs Action Coordinators Scheduled AGILENT TECHNOLOGIES (ASP) Calibration Lab/Power PC —
WO-01349435 100 195d 11d 195d Needs Action Coordinators Assigned AGILENT TECHNOLOGIES (ASP) Calibration Lab/Power PC —
WO-01349437 100 195d 11d 195d Needs Action Coordinators Assigned AGILENT TECHNOLOGIES (ASP) Calibration Lab/Power PC —
WO-01349438 100 195d 11d 195d Needs Action Coordinators Assigned AGILENT TECHNOLOGIES (ASP) Calibration Lab/Power PC —
WO-01349439 100 195d 11d 195d Needs Action Coordinators Assigned AGILENT TECHNOLOGIES (ASP) Calibration Lab/Power PC —
WO-01349441 100 195d 11d 195d Needs Action Coordinators Assigned AGILENT TECHNOLOGIES (ASP) Calibration Lab/Power PC —
WO-01349442 100 195d 11d 195d Needs Action Coordinators Assigned AGILENT TECHNOLOGIES (ASP) Calibration Lab/Power PC —
WO-01349443 100 195d 11d 195d Needs Action Coordinators Assigned AGILENT TECHNOLOGIES (ASP) Calibration Lab/Power PC —
WO-01349444 100 195d 11d 195d Needs Action Coordinators Assigned AGILENT TECHNOLOGIES (ASP) Calibration Lab/Power PC —
WO-01349447 100 180d 1d 195d Needs Action Coordinators Scheduled HIGI LLC Installation Kiosk PC Yes
WO-01349448 100 180d 0d 195d Needs Action Coordinators Scheduled HIGI LLC Installation Kiosk PC Yes
WO-01349462 100 193d 11d 195d Needs Action Coordinators Ready for Scheduling PHILIPS HEALTHCARE CSOL Services Clinical Education PSM —
WO-01349463 100 193d 11d 195d Needs Action Coordinators Ready for Scheduling PHILIPS HEALTHCARE CSOL Services Clinical Education PSM —
WO-01349464 100 193d 11d 195d Needs Action Coordinators Ready for Scheduling PHILIPS HEALTHCARE CSOL Services Clinical Education PSM —
WO-01349465 100 194d 11d 195d Needs Action Coordinators Scheduled PHILIPS HEALTHCARE CSOL Services Clinical Education PSM —
WO-01349466 100 193d 11d 195d Needs Action Coordinators Ready for Scheduling PHILIPS HEALTHCARE CSOL Services Clinical Education PSM —
WO-01349468 100 187d 6d 195d Needs Action Coordinators Scheduled PHILIPS HEALTHCARE CSOL Services Clinical Education PSM —
WO-01349469 100 194d 11d 195d Needs Action Coordinators Scheduled PHILIPS HEALTHCARE CSOL Services Clinical Education PSM —
WO-01349471 100 192d 9d 195d Needs Action Coordinators Scheduled PHILIPS HEALTHCARE CSOL Services Clinical Education PSM —
WO-01349472 100 193d 11d 195d Needs Action Coordinators Ready for Scheduling PHILIPS HEALTHCARE CSOL Services Clinical Education PSM —
WO-01349474 100 192d 9d 195d Needs Action Coordinators Scheduled PHILIPS HEALTHCARE CSOL Services Clinical Education PSM —
WO-01349477 100 187d 6d 195d Needs Action Coordinators Scheduled PHILIPS HEALTHCARE CSOL Services Clinical Education PSM —
WO-01349480 100 193d 9d 195d Needs Action Coordinators Scheduled PHILIPS HEALTHCARE CSOL Services Clinical Education PSM —
WO-01349481 100 192d 9d 195d Needs Action Coordinators Scheduled PHILIPS HEALTHCARE CSOL Services Clinical Education PSM —
WO-01349483 100 193d 11d 195d Needs Action Coordinators Ready for Scheduling PHILIPS HEALTHCARE CSOL Services Clinical Education PSM —
WO-01349484 100 193d 11d 195d Needs Action Coordinators Ready for Scheduling PHILIPS HEALTHCARE CSOL Services Clinical Education PSM —
WO-01349485 100 193d 11d 195d Needs Action Coordinators Ready for Scheduling PHILIPS HEALTHCARE CSOL Services Clinical Education PSM —
WO-01349495 100 193d 11d 194d Needs Action Coordinators Ready for Scheduling PHILIPS HEALTHCARE CSOL Services Clinical Education PSM —
WO-01349496 100 188d 7d 194d Needs Action Coordinators Scheduled PHILIPS HEALTHCARE CSOL Services Clinical Education PSM —
WO-01349497 100 193d 11d 194d Needs Action Coordinators Scheduled PHILIPS HEALTHCARE CSOL Services Clinical Education PSM —
WO-01349498 100 193d 11d 194d Needs Action Coordinators Ready for Scheduling PHILIPS HEALTHCARE CSOL Services Clinical Education PSM —
WO-01349499 100 193d 11d 194d Needs Action Coordinators Ready for Scheduling PHILIPS HEALTHCARE CSOL Services Clinical Education PSM —
WO-01349500 100 187d 6d 194d Needs Action Coordinators Scheduled PHILIPS HEALTHCARE CSOL Services Clinical Education PSM —
WO-01349501 100 193d 11d 194d Needs Action Coordinators Ready for Scheduling PHILIPS HEALTHCARE CSOL Services Clinical Education PSM —
WO-01349502 100 194d 11d 194d Needs Action Coordinators Scheduled PHILIPS HEALTHCARE CSOL Services Clinical Education PSM —
WO-01349503 100 194d 11d 194d Needs Action Coordinators Scheduled PHILIPS HEALTHCARE CSOL Services Clinical Education PSM —
WO-01349504 100 194d 11d 194d Needs Action Coordinators Scheduled PHILIPS HEALTHCARE CSOL Services Clinical Education PSM —
WO-01349505 100 193d 11d 194d Needs Action Coordinators Ready for Scheduling PHILIPS HEALTHCARE CSOL Services Clinical Education PSM —
WO-01349506 100 193d 11d 194d Needs Action Coordinators Ready for Scheduling PHILIPS HEALTHCARE CSOL Services Clinical Education PSM —
WO-01349507 100 192d 9d 194d Needs Action Coordinators Scheduled PHILIPS HEALTHCARE CSOL Services Clinical Education PSM —

Why Are WOs Stalling?

Top Stale Accounts

# Account Open WOs Stale 30d+ Avg Stale
1 PHILIPS HEALTHCARE 3,687 3,687 349d
2 GE Healthcare FMI 2,737 2,737 198d
3 HIGI LLC 1,207 1,207 218d
4 GCX Medical 825 825 198d
5 CVS 515 515 244d
6 GE HEALTHCARE 489 489 216d
7 Oak Street Health 243 243 195d
8 MIDMARK 187 187 185d
9 AGILENT TECHNOLOGIES (ASP) 173 173 199d
10 AGILENT TECHNOLOGIES (VPD) 153 153 212d
11 TEXAS MEDICAL SCREENING 144 144 190d
12 AVANTOR SERVICES (FORMERLY VWR CATALYST) 103 103 342d
13 Conviva Care Solutions (Humana) 99 99 192d
14 Modern Animal Hospital 63 63 191d
15 HCA Urgent Care 62 62 205d