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Stale WO Tracker

Surface forgotten work orders by responsible team — staleness, SLA pressure, and stage overstay

Needs Action
12,104
Stale + overdue WOs requiring intervention
Stale 30d+
12,104
100% of open WOs untouched
Past SLA
12,102
Exceeded priority-based target
Total Open
12,104
All open work orders
Avg Last Touch
251d
Days since last modification
Coordinators 4,806
4806 needs action Stale 30d+: 4806 Med. stale: 208d
Specialist Planner Coordinators
Holding 3,712
3712 needs action Stale 30d+: 3712 Med. stale: 209d
Project Mgrs / Account Mgrs
Dispatch 2,762
2762 needs action Stale 30d+: 2762 Med. stale: 196d
Dispatch / L2
Billing 401
401 needs action Stale 30d+: 401 Med. stale: 187d
Billing Team
Materials 283
283 needs action Stale 30d+: 283 Med. stale: 181d
Parts / Procurement
Field Work 140
140 needs action Stale 30d+: 140 Med. stale: 183d
Technician / Field Supervisor
Filtered to Coordinators (Specialist Planner Coordinators) — Show all teams

Attention Queue

Showing 4,806 of 12,104 open WOs · team: Coordinators
CSV
WO # Score ↓ Last Touched Stage Time Age Risk Team Status Account Type Vertical Priority Delay Reason Parts
WO-01349747 100 187d 7d 193d Needs Action Coordinators Scheduled PHILIPS HEALTHCARE CSOL Orientation Clinical Education PSM —
WO-01349748 100 180d 2d 193d Needs Action Coordinators Reschedule GE HEALTHCARE Repair Bed Services P5 Yes
WO-01349750 100 181d 1d 193d Needs Action Coordinators Reschedule GE HEALTHCARE Repair Bed Services P5 Yes
WO-01349754 100 182d 9d 193d Needs Action Coordinators Scheduled MIDMARK Repair Healthcare Provider P4 Parts Shipping —
WO-01349756 100 180d 5d 193d Needs Action Coordinators Assigned Oak Street Health Virtual Tech - Field Repair Healthcare Provider P3 Yes
WO-01349778 100 180d 4d 193d Needs Action Coordinators Reschedule MIDMARK Preventive Maintenance Healthcare Provider P4 Parts Shipping —
WO-01349785 100 193d 10d 193d Needs Action Coordinators Assigned AGILENT TECHNOLOGIES (ASP) Preventive Maintenance Lab/Power PC —
WO-01349786 100 193d 10d 193d Needs Action Coordinators Assigned AGILENT TECHNOLOGIES (ASP) EOQ Lab/Power PC —
WO-01349788 100 181d 3d 193d Needs Action Coordinators Scheduled MIDMARK Repair Healthcare Provider P4 Parts Shipping —
WO-01349789 100 181d 3d 193d Needs Action Coordinators Scheduled MIDMARK Repair Healthcare Provider P4 Parts Shipping —
WO-01349792 100 193d 10d 193d Needs Action Coordinators Ready for Scheduling PHILIPS HEALTHCARE FCO FCO PC —
WO-01349795 100 193d 10d 193d Needs Action Coordinators Scheduled PHILIPS HEALTHCARE FCO FCO PC —
WO-01349797 100 181d 3d 193d Needs Action Coordinators Scheduled PHILIPS HEALTHCARE FCO FCO PC —
WO-01349799 100 188d 10d 193d Needs Action Coordinators Ready for Scheduling PHILIPS HEALTHCARE FCO FCO PC —
WO-01349804 100 181d 7d 193d Needs Action Coordinators Scheduled MIDMARK Repair Healthcare Provider P4 Parts Shipping Cust
WO-01349837 100 187d 5d 193d Needs Action Coordinators Scheduled PHILIPS HEALTHCARE CSOL Services Clinical Education PSM —
WO-01349843 100 193d 10d 193d Needs Action Coordinators Assigned GCX Medical Upgrade Project PC —
WO-01349860 100 193d 10d 193d Needs Action Coordinators Assigned AGILENT TECHNOLOGIES (VPD) Repair Lab/Power PC —
WO-01349865 100 193d 10d 193d Needs Action Coordinators Assigned AGILENT TECHNOLOGIES (VPD) Repair Lab/Power PC —
WO-01349867 100 193d 10d 193d Needs Action Coordinators Assigned AGILENT TECHNOLOGIES (VPD) Repair Lab/Power PC —
WO-01349871 100 193d 10d 193d Needs Action Coordinators Assigned AGILENT TECHNOLOGIES (VPD) Repair Lab/Power PC —
WO-01349881 100 180d 3d 193d Needs Action Coordinators Scheduled Conviva Care Solutions (Humana) Virtual Tech - Field Repair Healthcare Provider P3 Yes
WO-01349884 100 180d 5d 193d Needs Action Coordinators Assigned Oak Street Health Repair Healthcare Provider P3 Parts Shipping Yes
WO-01349893 100 180d 3d 193d Needs Action Coordinators Reschedule Care Vet Virtual Tech - Field Repair Animal Health P3 Parts Shipping Yes
WO-01349898 100 193d 10d 193d Needs Action Coordinators Ready for Scheduling The Cigna Group Inspection Healthcare Provider PSM —
WO-01349899 100 188d 10d 193d Needs Action Coordinators Ready for Scheduling LEON VALLEY FIRE DEPARTMENT Part Order EMS PSM Yes
WO-01349900 100 181d 3d 193d Needs Action Coordinators Assigned BLUE SPRINGS ANIMAL HOSPITAL Preventive Maintenance Healthcare Provider PSM Parts Shipping Yes
WO-01349901 100 193d 10d 193d Needs Action Coordinators Ready for Scheduling Brown Surgical Associates (Formally University Surgical Associates ) Inspection Healthcare Provider PSM —
WO-01349902 100 180d 1d 193d Needs Action Coordinators Reschedule BLUE SPRINGS ANIMAL HOSPITAL Preventive Maintenance Healthcare Provider PSM Yes
WO-01349903 100 193d 10d 193d Needs Action Coordinators Ready for Scheduling Brown Surgical Associates (Formally University Surgical Associates ) Inspection Healthcare Provider PSM —
WO-01349904 100 193d 10d 193d Needs Action Coordinators Ready for Scheduling Tennessee Oncology Inspection Healthcare Provider PSM —
WO-01349905 100 193d 10d 193d Needs Action Coordinators Assigned GCX Medical Upgrade Project PC —
WO-01349906 100 188d 7d 193d Needs Action Coordinators Scheduled Conviva Care Solutions (Humana) Inspection Healthcare Provider PSM —
WO-01349907 100 193d 10d 193d Needs Action Coordinators Ready for Scheduling Tennessee Oncology Inspection Healthcare Provider PSM —
WO-01349908 100 193d 10d 193d Needs Action Coordinators Ready for Scheduling Oak Street Health Inspection Healthcare Provider PSM —
WO-01349909 100 192d 9d 193d Needs Action Coordinators Scheduled Oak Street Health Inspection Healthcare Provider PSM —
WO-01349910 100 193d 10d 193d Needs Action Coordinators Ready for Scheduling Advanced Dermatology and Cosmetic Surgery (ADCS) Inspection Healthcare Provider PSM —
WO-01349911 100 181d 7d 193d Needs Action Coordinators Scheduled MIDMARK Repair Healthcare Provider P4 Parts Shipping —
WO-01349912 100 193d 10d 193d Needs Action Coordinators Ready for Scheduling Advanced Dermatology and Cosmetic Surgery (ADCS) Inspection Healthcare Provider PSM —
WO-01349914 100 193d 10d 193d Needs Action Coordinators Ready for Scheduling Healthcare Network Inspection Healthcare Provider PSM —
WO-01349918 100 180d 1d 193d Needs Action Coordinators Reschedule GE HEALTHCARE Repair Bed Services P5 Customer Approval Yes
WO-01349921 100 193d 10d 193d Needs Action Coordinators Assigned AGILENT TECHNOLOGIES (VPD) Repair Lab/Power PC —
WO-01349923 100 180d 4d 193d Needs Action Coordinators Scheduled FERNO Repair EMS P3 Parts Shipping Cust
WO-01349926 100 180d 4d 193d Needs Action Coordinators Scheduled FERNO Repair EMS P3 Parts Shipping Cust
WO-01349929 100 193d 9d 193d Needs Action Coordinators Assigned GE HEALTHCARE Repair Bed Services P5 Parts Shipping —
WO-01349933 100 181d 1d 193d Needs Action Coordinators Ready for Scheduling MIDMARK Repair Healthcare Provider P4 —
WO-01349938 100 193d 10d 193d Needs Action Coordinators Assigned AGILENT TECHNOLOGIES (VPD) Repair Lab/Power PC —
WO-01349997 100 188d 7d 192d Needs Action Coordinators Scheduled PHILIPS HEALTHCARE CSOL Services Clinical Education PSM —
WO-01349998 100 189d 7d 192d Needs Action Coordinators Scheduled PHILIPS HEALTHCARE CSOL Services Clinical Education PSM —
WO-01350144 100 180d 1d 192d Needs Action Coordinators Scheduled Advanced Dermatology and Cosmetic Surgery (ADCS) Virtual Tech - Field Repair Healthcare Provider P3 —

Why Are WOs Stalling?

Top Stale Accounts

# Account Open WOs Stale 30d+ Avg Stale
1 PHILIPS HEALTHCARE 3,687 3,687 349d
2 GE Healthcare FMI 2,737 2,737 198d
3 HIGI LLC 1,207 1,207 218d
4 GCX Medical 825 825 198d
5 CVS 515 515 244d
6 GE HEALTHCARE 489 489 216d
7 Oak Street Health 243 243 195d
8 MIDMARK 187 187 185d
9 AGILENT TECHNOLOGIES (ASP) 173 173 199d
10 AGILENT TECHNOLOGIES (VPD) 153 153 212d
11 TEXAS MEDICAL SCREENING 144 144 190d
12 AVANTOR SERVICES (FORMERLY VWR CATALYST) 103 103 342d
13 Conviva Care Solutions (Humana) 99 99 192d
14 Modern Animal Hospital 63 63 191d
15 HCA Urgent Care 62 62 205d