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Stale WO Tracker

Surface forgotten work orders by responsible team — staleness, SLA pressure, and stage overstay

Needs Action
12,104
Stale + overdue WOs requiring intervention
Stale 30d+
12,104
100% of open WOs untouched
Past SLA
12,102
Exceeded priority-based target
Total Open
12,104
All open work orders
Avg Last Touch
321d
Days since last modification
Coordinators 4,806
4806 needs action Stale 30d+: 4806 Med. stale: 278d
Specialist Planner Coordinators
Holding 3,712
3712 needs action Stale 30d+: 3712 Med. stale: 279d
Project Mgrs / Account Mgrs
Dispatch 2,762
2762 needs action Stale 30d+: 2762 Med. stale: 266d
Dispatch / L2
Billing 401
401 needs action Stale 30d+: 401 Med. stale: 257d
Billing Team
Materials 283
283 needs action Stale 30d+: 283 Med. stale: 251d
Parts / Procurement
Field Work 140
140 needs action Stale 30d+: 140 Med. stale: 254d
Technician / Field Supervisor

Attention Queue

12,104 open work orders
CSV
WO # Score ↓ Last Touched Stage Time Age Risk Team Status Account Type Vertical Priority Delay Reason Parts
WO-01326571 100 307d 42d 315d Needs Action Holding Ready for Release GE Healthcare FMI FCO FCO PC —
WO-01326572 100 307d 42d 315d Needs Action Holding Ready for Release GE Healthcare FMI FCO FCO PC —
WO-01326573 100 260d 0d 315d Needs Action Billing Ready to Bill AGILENT TECHNOLOGIES (ASP) Preventive Maintenance Lab/Power PC —
WO-01326575 100 307d 42d 315d Needs Action Holding Ready for Release GE Healthcare FMI FCO FCO PC —
WO-01326576 100 307d 42d 315d Needs Action Holding Ready for Release GE Healthcare FMI FCO FCO PC —
WO-01326577 100 307d 42d 315d Needs Action Holding Ready for Release GE Healthcare FMI FCO FCO PC —
WO-01326578 100 307d 42d 315d Needs Action Holding Ready for Release GE Healthcare FMI FCO FCO PC —
WO-01326579 100 307d 42d 315d Needs Action Holding Ready for Release GE Healthcare FMI FCO FCO PC —
WO-01326580 100 307d 42d 315d Needs Action Holding Ready for Release GE Healthcare FMI FCO FCO PC —
WO-01326604 100 250d 1d 315d Needs Action Field Work Tech On Site AGILENT TECHNOLOGIES (ASP) Preventive Maintenance Lab/Power PC —
WO-01326605 100 250d 0d 315d Needs Action Field Work Tech On Site AGILENT TECHNOLOGIES (ASP) EOQ Lab/Power PC —
WO-01326608 100 279d 37d 315d Needs Action Coordinators Scheduled PHILIPS HEALTHCARE Preventive Maintenance FCO PC —
WO-01326615 100 279d 37d 315d Needs Action Coordinators Scheduled PHILIPS HEALTHCARE Preventive Maintenance FCO PC —
WO-01326629 100 262d 9d 315d Needs Action Coordinators Ready for Scheduling GE Healthcare FMI FCO FCO PC —
WO-01326631 100 262d 9d 315d Needs Action Coordinators Ready for Scheduling GE Healthcare FMI FCO FCO PC —
WO-01326632 100 262d 9d 315d Needs Action Coordinators Ready for Scheduling GE Healthcare FMI FCO FCO PC —
WO-01326633 100 257d 6d 315d Needs Action Coordinators Ready for Scheduling GE Healthcare FMI FCO FCO PC —
WO-01326669 100 306d 47d 315d Needs Action Coordinators Ready for Scheduling GE Healthcare FMI FCO FCO PC —
WO-01326670 100 306d 47d 315d Needs Action Coordinators Ready for Scheduling GE Healthcare FMI FCO FCO PC —
WO-01326671 100 306d 47d 315d Needs Action Coordinators Ready for Scheduling GE Healthcare FMI FCO FCO PC —
WO-01326672 100 306d 47d 315d Needs Action Coordinators Ready for Scheduling GE Healthcare FMI FCO FCO PC —
WO-01326683 100 252d 47d 315d Needs Action Materials Awaiting Parts GE HEALTHCARE Repair Bed Services P5 Parts Shipping Yes
WO-01326684 100 252d 47d 315d Needs Action Coordinators Assigned GE HEALTHCARE Preventive Maintenance Bed Services PSM —
WO-01326690 100 266d 0d 315d Needs Action Billing Billing Review HIGI LLC Installation Kiosk PC Weather Yes
WO-01326695 100 292d 46d 315d Needs Action Materials Awaiting Parts HIGI LLC Repair Kiosk P4 Parts Backorder Yes
WO-01326699 100 251d 4d 315d Needs Action Field Work Tech Off Site CenterPointe Hospital Inspection Healthcare Provider PSM —
WO-01326703 100 314d 47d 314d Needs Action Coordinators Assigned Vera Whole Health Inspection Healthcare Provider PSM —
WO-01326704 100 250d 0d 314d Needs Action Field Work Tech Off Site Brightwell Behavioral Health Inspection Healthcare Provider PSM —
WO-01326706 100 251d 47d 314d Needs Action Materials Awaiting Parts Sono Bello Virtual Tech - Drop Shipment Healthcare Provider PC Yes
WO-01326714 100 294d 46d 314d Needs Action Coordinators Scheduled PHILIPS HEALTHCARE CSOL Services Clinical Education PSM —
WO-01326725 100 277d 20d 314d Needs Action Coordinators Ready for Scheduling PHILIPS HEALTHCARE FCO FCO PC —
WO-01326736 100 266d 47d 314d Needs Action Holding Ready for Release PHILIPS HEALTHCARE FCO FCO PC —
WO-01326739 100 295d 47d 314d Needs Action Holding Ready for Release PHILIPS HEALTHCARE FCO FCO PC —
WO-01326743 100 295d 47d 314d Needs Action Holding Ready for Release PHILIPS HEALTHCARE FCO FCO PC —
WO-01326745 100 251d 47d 314d Needs Action Holding Ready for Release PHILIPS HEALTHCARE FCO FCO PC —
WO-01326752 100 257d 30d 314d Needs Action Coordinators Ready for Scheduling GE Healthcare FMI FCO FCO PC Vendor —
WO-01326754 100 257d 30d 314d Needs Action Coordinators Ready for Scheduling GE Healthcare FMI FCO FCO PC Vendor —
WO-01326755 100 257d 30d 314d Needs Action Coordinators Ready for Scheduling GE Healthcare FMI FCO FCO PC Vendor —
WO-01326756 100 257d 30d 314d Needs Action Coordinators Ready for Scheduling GE Healthcare FMI FCO FCO PC Vendor —
WO-01326757 100 257d 30d 314d Needs Action Coordinators Ready for Scheduling GE Healthcare FMI FCO FCO PC Vendor —
WO-01326758 100 257d 30d 314d Needs Action Coordinators Ready for Scheduling GE Healthcare FMI FCO FCO PC Vendor —
WO-01326759 100 257d 30d 314d Needs Action Coordinators Ready for Scheduling GE Healthcare FMI FCO FCO PC Vendor —
WO-01326761 100 257d 30d 314d Needs Action Coordinators Ready for Scheduling GE Healthcare FMI FCO FCO PC Vendor —
WO-01326762 100 257d 30d 314d Needs Action Coordinators Ready for Scheduling GE Healthcare FMI FCO FCO PC Vendor —
WO-01326763 100 257d 30d 314d Needs Action Coordinators Ready for Scheduling GE Healthcare FMI FCO FCO PC Vendor —
WO-01326764 100 257d 30d 314d Needs Action Coordinators Ready for Scheduling GE Healthcare FMI FCO FCO PC Vendor —
WO-01326765 100 257d 30d 314d Needs Action Coordinators Ready for Scheduling GE Healthcare FMI FCO FCO PC Vendor —
WO-01326767 100 257d 30d 314d Needs Action Coordinators Ready for Scheduling GE Healthcare FMI FCO FCO PC Vendor —
WO-01326768 100 257d 30d 314d Needs Action Coordinators Ready for Scheduling GE Healthcare FMI FCO FCO PC Vendor —
WO-01326769 100 257d 30d 314d Needs Action Coordinators Ready for Scheduling GE Healthcare FMI FCO FCO PC Vendor —

Why Are WOs Stalling?

Top Stale Accounts

# Account Open WOs Stale 30d+ Avg Stale
1 PHILIPS HEALTHCARE 3,687 3,687 419d
2 GE Healthcare FMI 2,737 2,737 269d
3 HIGI LLC 1,207 1,207 289d
4 GCX Medical 825 825 268d
5 CVS 515 515 314d
6 GE HEALTHCARE 489 489 287d
7 Oak Street Health 243 243 265d
8 MIDMARK 187 187 256d
9 AGILENT TECHNOLOGIES (ASP) 173 173 270d
10 AGILENT TECHNOLOGIES (VPD) 153 153 283d
11 TEXAS MEDICAL SCREENING 144 144 260d
12 AVANTOR SERVICES (FORMERLY VWR CATALYST) 103 103 413d
13 Conviva Care Solutions (Humana) 99 99 263d
14 Modern Animal Hospital 63 63 261d
15 HCA Urgent Care 62 62 276d