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Stale WO Tracker

Surface forgotten work orders by responsible team — staleness, SLA pressure, and stage overstay

Needs Action
12,104
Stale + overdue WOs requiring intervention
Stale 30d+
12,104
100% of open WOs untouched
Past SLA
12,102
Exceeded priority-based target
Total Open
12,104
All open work orders
Avg Last Touch
254d
Days since last modification
Coordinators 4,806
4806 needs action Stale 30d+: 4806 Med. stale: 211d
Specialist Planner Coordinators
Holding 3,712
3712 needs action Stale 30d+: 3712 Med. stale: 212d
Project Mgrs / Account Mgrs
Dispatch 2,762
2762 needs action Stale 30d+: 2762 Med. stale: 199d
Dispatch / L2
Billing 401
401 needs action Stale 30d+: 401 Med. stale: 190d
Billing Team
Materials 283
283 needs action Stale 30d+: 283 Med. stale: 185d
Parts / Procurement
Field Work 140
140 needs action Stale 30d+: 140 Med. stale: 187d
Technician / Field Supervisor

Attention Queue

12,104 open work orders
CSV
WO # Score ↓ Last Touched Stage Time Age Risk Team Status Account Type Vertical Priority Delay Reason Parts
WO-01325350 100 199d 48d 252d Needs Action Holding Ready for Release GE Healthcare FMI FCO FCO PC —
WO-01325351 100 185d 0d 252d Needs Action Billing Ready to Bill GE Healthcare FMI FCO FCO PC Parts Wrong —
WO-01325364 100 185d 48d 252d Needs Action Holding Ready for Release GE Healthcare FMI FCO FCO PC —
WO-01325365 100 186d 3d 252d Needs Action Coordinators Reschedule GE Healthcare FMI FCO FCO PC —
WO-01325366 100 191d 48d 252d Needs Action Holding Ready for Release GE Healthcare FMI FCO FCO PC —
WO-01325352 100 199d 48d 252d Needs Action Holding Ready for Release GE Healthcare FMI FCO FCO PC —
WO-01325353 100 189d 4d 252d Needs Action Coordinators Ready for Scheduling GE Healthcare FMI FCO FCO PC —
WO-01325354 100 189d 48d 252d Needs Action Holding Ready for Release GE Healthcare FMI FCO FCO PC —
WO-01325355 100 189d 48d 252d Needs Action Holding Ready for Release GE Healthcare FMI FCO FCO PC —
WO-01325356 100 183d 48d 252d Needs Action Holding Ready for Release GE Healthcare FMI FCO FCO PC —
WO-01325357 100 185d 48d 252d Needs Action Holding Ready for Release GE Healthcare FMI FCO FCO PC —
WO-01325358 100 197d 48d 252d Needs Action Holding Ready for Release GE Healthcare FMI FCO FCO PC —
WO-01325359 100 184d 2d 252d Needs Action Coordinators Scheduled GE Healthcare FMI FCO FCO PC —
WO-01325360 100 183d 0d 252d Needs Action Field Work Tech On Site GE Healthcare FMI FCO FCO PC Customer Schedule —
WO-01325361 100 185d 7d 252d Needs Action Coordinators Scheduled GE Healthcare FMI FCO FCO PC —
WO-01325367 100 183d 0d 252d Needs Action Field Work Tech On Site GE Healthcare FMI FCO FCO PC Yes
WO-01325368 100 184d 2d 252d Needs Action Materials Awaiting Parts GE Healthcare FMI FCO FCO PC Yes
WO-01325369 100 186d 0d 252d Needs Action Billing Ready to Bill GE Healthcare FMI FCO FCO PC Parts Wrong Yes
WO-01325370 100 186d 0d 252d Needs Action Billing Ready to Bill GE Healthcare FMI FCO FCO PC Parts Wrong Yes
WO-01325371 100 184d 6d 252d Needs Action Coordinators Scheduled GE Healthcare FMI FCO FCO PC Yes
WO-01325372 100 190d 48d 252d Needs Action Holding Ready for Release GE Healthcare FMI FCO FCO PC —
WO-01325373 100 199d 48d 252d Needs Action Holding Ready for Release GE Healthcare FMI FCO FCO PC Technical Complex —
WO-01325374 100 186d 0d 252d Needs Action Billing Ready to Bill GE Healthcare FMI FCO FCO PC Parts Wrong —
WO-01325375 100 186d 0d 252d Needs Action Billing Ready to Bill GE Healthcare FMI FCO FCO PC Parts Wrong —
WO-01325376 100 184d 0d 252d Needs Action Billing Ready to Bill GE Healthcare FMI FCO FCO PC Parts Wrong —
WO-01325377 100 185d 0d 252d Needs Action Billing Ready to Bill GE Healthcare FMI FCO FCO PC —
WO-01325378 100 185d 0d 252d Needs Action Billing Ready to Bill GE Healthcare FMI FCO FCO PC —
WO-01325379 100 199d 48d 252d Needs Action Holding Ready for Release GE Healthcare FMI FCO FCO PC —
WO-01325380 100 199d 25d 252d Needs Action Coordinators Ready for Scheduling GE Healthcare FMI FCO FCO PC —
WO-01325381 100 185d 0d 252d Needs Action Billing Ready to Bill GE Healthcare FMI FCO FCO PC Parts Wrong —
WO-01325382 100 199d 48d 252d Needs Action Holding Ready for Release GE Healthcare FMI FCO FCO PC —
WO-01325383 100 199d 48d 252d Needs Action Holding Ready for Release GE Healthcare FMI FCO FCO PC —
WO-01325384 100 199d 48d 252d Needs Action Holding Ready for Release GE Healthcare FMI FCO FCO PC —
WO-01325387 100 197d 48d 252d Needs Action Holding Ready for Release GE Healthcare FMI FCO FCO PC —
WO-01325388 100 192d 48d 252d Needs Action Holding Ready for Release GE Healthcare FMI FCO FCO PC —
WO-01325389 100 203d 15d 252d Needs Action Coordinators Scheduled GE Healthcare FMI FCO FCO PC —
WO-01325390 100 185d 10d 252d Needs Action Coordinators Assigned GE Healthcare FMI FCO FCO PC —
WO-01326507 100 190d 10d 249d Needs Action Coordinators Reschedule GE HEALTHCARE Repair Bed Services P5 Yes
WO-01326513 100 196d 48d 249d Needs Action Coordinators Assigned PHILIPS HEALTHCARE Repair FCO PC —
WO-01326521 100 184d 2d 249d Needs Action Coordinators Scheduled JAWONIO Repair EMS P7 Vendor Yes
WO-01326529 100 246d 45d 249d Needs Action Coordinators Scheduled Lincoln Urgent Care Inspection Healthcare Provider PSM —
WO-01326533 100 183d 2d 249d Needs Action Coordinators Scheduled AGILENT TECHNOLOGIES (CROSSLAB) Preventive Maintenance Lab/Power PC Parts Wrong —
WO-01326535 100 183d 2d 249d Needs Action Coordinators Scheduled AGILENT TECHNOLOGIES (CROSSLAB) Preventive Maintenance Lab/Power PC Parts Wrong —
WO-01326537 100 183d 2d 249d Needs Action Coordinators Scheduled AGILENT TECHNOLOGIES (CROSSLAB) Preventive Maintenance Lab/Power PC Parts Wrong —
WO-01326538 100 203d 48d 249d Needs Action Coordinators Ready for Scheduling PHILIPS HEALTHCARE FCO FCO PC —
WO-01326554 100 195d 0d 249d Needs Action Billing Ready to Bill AGILENT TECHNOLOGIES (ASP) Preventive Maintenance Lab/Power PC Parts Backorder —
WO-01326564 100 190d 5d 248d Needs Action Coordinators Reschedule AGILENT TECHNOLOGIES (ASP) Preventive Maintenance Lab/Power PC Customer Schedule —
WO-01326567 100 236d 38d 248d Needs Action Coordinators Scheduled AGILENT TECHNOLOGIES (ASP) Preventive Maintenance Lab/Power PC —
WO-01326568 100 183d 7d 248d Needs Action Coordinators Scheduled WEST ORANGE FIRE DEPARTMENT Repair EMS P7 Parts Wrong Cust
WO-01326570 100 236d 38d 248d Needs Action Coordinators Scheduled AGILENT TECHNOLOGIES (ASP) Preventive Maintenance Lab/Power PC —

Why Are WOs Stalling?

Top Stale Accounts

# Account Open WOs Stale 30d+ Avg Stale
1 PHILIPS HEALTHCARE 3,687 3,687 352d
2 GE Healthcare FMI 2,737 2,737 202d
3 HIGI LLC 1,207 1,207 222d
4 GCX Medical 825 825 201d
5 CVS 515 515 248d
6 GE HEALTHCARE 489 489 220d
7 Oak Street Health 243 243 198d
8 MIDMARK 187 187 189d
9 AGILENT TECHNOLOGIES (ASP) 173 173 203d
10 AGILENT TECHNOLOGIES (VPD) 153 153 216d
11 TEXAS MEDICAL SCREENING 144 144 193d
12 AVANTOR SERVICES (FORMERLY VWR CATALYST) 103 103 346d
13 Conviva Care Solutions (Humana) 99 99 196d
14 Modern Animal Hospital 63 63 195d
15 HCA Urgent Care 62 62 209d