Suspensions Dashboard

Open work orders compared against completed WO benchmarks — identify aging risk before it impacts your metrics

Total Open WOs
12,104
Median Open Age
305d
Completed median: 10d
Critical (> P90)
12,104
Past 53d — 100%
High Risk (> P75)
0
Past 26d — 0%
Elevated (> P50)
0
Past 10d — 0%
Normal (≤ P50)
0
0%
P75 Benchmark
26d
From 107,591 completed WOs

Where Are Open WOs Stuck?

Current Stage Open WOs Median Age Mean Age Max Age Mean Age vs Benchmarks Critical High Elevated Normal
Coordinators 4,806 328d 431d 1,025d
4,806 0 0 0
Holding 3,712 342d 399d 1,026d
3,712 0 0 0
Dispatch 2,762 265d 283d 626d
2,762 0 0 0
Billing 401 290d 312d 761d
401 0 0 0
Material Management 283 270d 291d 670d
283 0 0 0
Field Work 140 283d 313d 633d
140 0 0 0
P50 (10d)
P75 (26d)
P90 (53d)
12,104 open work orders
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WO # Age ↑ Age vs Benchmarks Risk Stage Status Account Type Parts Created
WO-01313588 353d
Critical Coordinators Ready for Scheduling HIGI LLC Repair Yes 2025-11-06
WO-01313590 353d
Critical Holding On Hold HIGI LLC Repair Yes 2025-11-06
WO-01313445 353d
Critical Coordinators Ready for Scheduling PHILIPS HEALTHCARE FCO — 2025-11-06
WO-01313451 353d
Critical Coordinators Ready for Scheduling PHILIPS HEALTHCARE FCO — 2025-11-06
WO-01313390 354d
Critical Coordinators Reschedule GE HEALTHCARE Repair — 2025-11-05
WO-01313391 354d
Critical Coordinators Reschedule GE HEALTHCARE Repair — 2025-11-06
WO-01313349 354d
Critical Billing Invoice Pending HIGI LLC Connectivity — 2025-11-05
WO-01313350 354d
Critical Coordinators Assigned GE HEALTHCARE Preventive Maintenance — 2025-11-05
WO-01313352 354d
Critical Holding On Hold Oak Street Health Virtual Tech - Field Repair — 2025-11-05
WO-01313358 354d
Critical Holding Ready for Release PHILIPS HEALTHCARE FCO — 2025-11-05
WO-01313368 354d
Critical Material Management Awaiting Parts Charity Transport Parts Sale — 2025-11-05
WO-01313287 354d
Critical Billing Invoice Pending HIGI LLC Connectivity — 2025-11-05
WO-01313292 354d
Critical Billing Invoice Pending HIGI LLC Connectivity — 2025-11-05
WO-01313297 354d
Critical Coordinators Scheduled PHILIPS HEALTHCARE CSOL Services — 2025-11-05
WO-01313300 354d
Critical Coordinators Scheduled PHILIPS HEALTHCARE CSOL Services — 2025-11-05
WO-01313301 354d
Critical Coordinators Ready for Scheduling PHILIPS HEALTHCARE CSOL Services — 2025-11-05
WO-01313302 354d
Critical Coordinators Scheduled PHILIPS HEALTHCARE CSOL Services — 2025-11-05
WO-01313303 354d
Critical Coordinators Ready for Scheduling PHILIPS HEALTHCARE CSOL Services — 2025-11-05
WO-01313304 354d
Critical Coordinators Scheduled PHILIPS HEALTHCARE CSOL Services — 2025-11-05
WO-01313305 354d
Critical Coordinators Scheduled PHILIPS HEALTHCARE CSOL Services — 2025-11-05
WO-01313307 354d
Critical Coordinators Scheduled PHILIPS HEALTHCARE CSOL Services — 2025-11-05
WO-01313308 354d
Critical Coordinators Scheduled PHILIPS HEALTHCARE CSOL Services — 2025-11-05
WO-01313309 354d
Critical Coordinators Scheduled PHILIPS HEALTHCARE CSOL Services — 2025-11-05
WO-01313310 354d
Critical Coordinators Scheduled PHILIPS HEALTHCARE CSOL Services — 2025-11-05
WO-01313311 354d
Critical Coordinators Scheduled PHILIPS HEALTHCARE CSOL Services — 2025-11-05
WO-01313312 354d
Critical Coordinators Scheduled PHILIPS HEALTHCARE CSOL Services — 2025-11-05
WO-01313313 354d
Critical Coordinators Scheduled PHILIPS HEALTHCARE CSOL Services — 2025-11-05
WO-01313314 354d
Critical Coordinators Scheduled PHILIPS HEALTHCARE CSOL Services — 2025-11-05
WO-01313315 354d
Critical Coordinators Scheduled PHILIPS HEALTHCARE CSOL Services — 2025-11-05
WO-01313316 354d
Critical Coordinators Reschedule Concordance Healthcare Solutions Depot — 2025-11-05
WO-01313317 354d
Critical Coordinators Scheduled PHILIPS HEALTHCARE CSOL Services — 2025-11-05
WO-01313319 354d
Critical Coordinators Scheduled PHILIPS HEALTHCARE CSOL Services — 2025-11-05
WO-01313320 354d
Critical Coordinators Scheduled PHILIPS HEALTHCARE CSOL Services — 2025-11-05
WO-01313322 354d
Critical Coordinators Scheduled PHILIPS HEALTHCARE CSOL Services — 2025-11-05
WO-01313323 354d
Critical Coordinators Scheduled PHILIPS HEALTHCARE CSOL Services — 2025-11-05
WO-01313324 354d
Critical Coordinators Scheduled PHILIPS HEALTHCARE CSOL Services — 2025-11-05
WO-01313325 354d
Critical Coordinators Scheduled PHILIPS HEALTHCARE CSOL Services — 2025-11-05
WO-01313326 354d
Critical Coordinators Scheduled PHILIPS HEALTHCARE CSOL Services — 2025-11-05
WO-01313327 354d
Critical Coordinators Scheduled PHILIPS HEALTHCARE CSOL Services — 2025-11-05
WO-01313329 354d
Critical Coordinators Scheduled PHILIPS HEALTHCARE CSOL Services — 2025-11-05
WO-01313330 354d
Critical Coordinators Scheduled PHILIPS HEALTHCARE CSOL Services — 2025-11-05
WO-01313331 354d
Critical Coordinators Scheduled PHILIPS HEALTHCARE CSOL Services — 2025-11-05
WO-01313332 354d
Critical Coordinators Scheduled PHILIPS HEALTHCARE CSOL Services — 2025-11-05
WO-01313333 354d
Critical Coordinators Scheduled PHILIPS HEALTHCARE CSOL Services — 2025-11-05
WO-01313334 354d
Critical Coordinators Scheduled PHILIPS HEALTHCARE CSOL Services — 2025-11-05
WO-01313335 354d
Critical Coordinators Scheduled PHILIPS HEALTHCARE CSOL Services — 2025-11-05
WO-01313273 354d
Critical Billing Invoice Pending HIGI LLC Connectivity — 2025-11-05
WO-01313276 354d
Critical Billing Invoice Pending HIGI LLC Connectivity — 2025-11-05
WO-01313282 354d
Critical Billing Invoice Pending HIGI LLC Connectivity — 2025-11-05
WO-01313161 354d
Critical Coordinators Ready for Scheduling EMSAR HOUSE ACCOUNT Inventory — 2025-11-05
P50 (10d)
P75 (26d)
P90 (53d)
Normal
Elevated
High
Critical