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Open work orders compared against completed WO benchmarks — identify aging risk before it impacts your metrics

Total Open WOs
12,104
Median Open Age
305d
Completed median: 10d
Critical (> P90)
12,104
Past 53d — 100%
High Risk (> P75)
0
Past 26d — 0%
Elevated (> P50)
0
Past 10d — 0%
Normal (≤ P50)
0
0%
P75 Benchmark
26d
From 107,591 completed WOs

Where Are Open WOs Stuck?

Current Stage Open WOs Median Age Mean Age Max Age Mean Age vs Benchmarks Critical High Elevated Normal
Coordinators 4,806 328d 431d 1,025d
4,806 0 0 0
Holding 3,712 342d 399d 1,026d
3,712 0 0 0
Dispatch 2,762 265d 283d 626d
2,762 0 0 0
Billing 401 290d 312d 761d
401 0 0 0
Material Management 283 270d 291d 670d
283 0 0 0
Field Work 140 283d 313d 633d
140 0 0 0
P50 (10d)
P75 (26d)
P90 (53d)
12,104 open work orders
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WO # Age ↑ Age vs Benchmarks Risk Stage Status Account Type Parts Created
WO-01313163 354d
Critical Coordinators Ready for Scheduling PHILIPS HEALTHCARE CSOL Services — 2025-11-05
WO-01313246 354d
Critical Billing Invoice Pending HIGI LLC Connectivity — 2025-11-05
WO-01313093 354d
Critical Coordinators Reschedule PLANNED PARENTHOOD OF GREATER NEW YORK Repair Yes 2025-11-05
WO-01313074 355d
Critical Coordinators Scheduled PHILIPS HEALTHCARE CSOL Services — 2025-11-04
WO-01313076 355d
Critical Coordinators Ready for Scheduling PHILIPS HEALTHCARE CSOL Services — 2025-11-04
WO-01313081 355d
Critical Coordinators Scheduled PHILIPS HEALTHCARE CSOL Services — 2025-11-04
WO-01313082 355d
Critical Coordinators Ready for Scheduling PHILIPS HEALTHCARE CSOL Services — 2025-11-04
WO-01313022 355d
Critical Coordinators Ready for Scheduling JAMES L WEST CENTER Evaluation — 2025-11-04
WO-01313024 355d
Critical Coordinators Ready for Scheduling JAMES L WEST CENTER Evaluation — 2025-11-04
WO-01313040 355d
Critical Dispatch L2 Screening Oak Street Health Virtual Tech - Drop Shipment — 2025-11-04
WO-01313059 355d
Critical Material Management Awaiting Parts HIGI LLC Repair/PM — 2025-11-04
WO-01313061 355d
Critical Material Management Awaiting Parts HIGI LLC Repair — 2025-11-04
WO-01313065 355d
Critical Material Management Awaiting Parts - Customer ShurMed EMS Repair — 2025-11-04
WO-01312981 355d
Critical Billing Billing Review GRAHAM FIELD MEDICAL Repair — 2025-11-04
WO-01312982 355d
Critical Material Management Awaiting Parts COLLEGE OF DUPAGE Repair — 2025-11-04
WO-01312986 355d
Critical Material Management Awaiting Parts GE HEALTHCARE Repair — 2025-11-04
WO-01312989 355d
Critical Material Management Awaiting Parts GE HEALTHCARE Repair — 2025-11-04
WO-01312928 355d
Critical Coordinators Ready for Scheduling GE Healthcare FMI Installation — 2025-11-04
WO-01312930 355d
Critical Coordinators Assigned Conviva Care Solutions (Humana) Part Order — 2025-11-04
WO-01312946 355d
Critical Coordinators Scheduled MIDMARK Delivery — 2025-11-04
WO-01312960 355d
Critical Coordinators Scheduled Conviva Care Solutions (Humana) Inspection — 2025-11-04
WO-01312962 355d
Critical Holding On Hold CenterWell (Humana) Inspection — 2025-11-04
WO-01312969 355d
Critical Holding Ready for Release PHILIPS HEALTHCARE FCO — 2025-11-04
WO-01312887 355d
Critical Coordinators Reschedule MIDMARK Installation — 2025-11-04
WO-01312910 355d
Critical Holding Ready for Release PHILIPS HEALTHCARE FCO — 2025-11-04
WO-01312724 356d
Critical Coordinators Ready for Scheduling PHILIPS HEALTHCARE CSOL Services — 2025-11-03
WO-01312680 356d
Critical Coordinators Scheduled HIGI LLC Repair — 2025-11-03
WO-01312703 356d
Critical Field Work Tech On Site PHILIPS HEALTHCARE Preventive Maintenance — 2025-11-03
WO-01312648 356d
Critical Coordinators Ready for Scheduling GE Healthcare FMI FCO — 2025-11-03
WO-01312653 356d
Critical Coordinators Scheduled GE Healthcare FMI FCO — 2025-11-03
WO-01312656 356d
Critical Coordinators Ready for Scheduling GE Healthcare FMI FCO — 2025-11-03
WO-01312593 356d
Critical Material Management Awaiting Parts PHMC - Public Health Management Corporation Depot Yes 2025-11-03
WO-01312557 356d
Critical Coordinators Assigned Centurion of Florida Inspection — 2025-11-03
WO-01312430 356d
Critical Holding On Hold Oak Street Health SWAPOUT Yes 2025-11-03
WO-01312457 356d
Critical Coordinators Ready for Scheduling Milford Regional Physician Group Inspection — 2025-11-03
WO-01312479 356d
Critical Coordinators Assigned NaphCare Inspection — 2025-11-03
WO-01312482 356d
Critical Holding On Hold HCA Urgent Care Inspection — 2025-11-03
WO-01312512 356d
Critical Holding On Hold Vera Whole Health Inspection — 2025-11-03
WO-01312421 358d
Critical Holding On Hold FERNO Upgrade — 2025-11-01
WO-01312368 359d
Critical Material Management Awaiting Parts AGILENT TECHNOLOGIES (VPD-FIELD) Repair/PM Cust 2025-10-31
WO-01312375 359d
Critical Coordinators Ready for Scheduling PHILIPS HEALTHCARE CSOL Services — 2025-10-31
WO-01312377 359d
Critical Billing Ready to Bill AGILENT TECHNOLOGIES (ASP) Preventive Maintenance — 2025-10-31
WO-01312306 359d
Critical Coordinators Assigned PRESBYTERIAN HOME Depot - Syracuse — 2025-10-31
WO-01312259 359d
Critical Coordinators Assigned Sono Bello SWAPOUT — 2025-10-31
WO-01312286 359d
Critical Coordinators Scheduled HCA Urgent Care Inspection — 2025-10-31
WO-01312235 360d
Critical Coordinators Ready for Scheduling PHILIPS HEALTHCARE CSOL Services — 2025-10-31
WO-01312196 360d
Critical Coordinators Reschedule Sono Bello SWAPOUT Yes 2025-10-30
WO-01312211 360d
Critical Coordinators Ready for Scheduling PHILIPS HEALTHCARE CSOL Services — 2025-10-30
WO-01312150 360d
Critical Coordinators Ready for Scheduling PHILIPS HEALTHCARE CSOL Services — 2025-10-30
WO-01312102 360d
Critical Holding On Hold PHILIPS HEALTHCARE FCO — 2025-10-30
P50 (10d)
P75 (26d)
P90 (53d)
Normal
Elevated
High
Critical