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Open work orders compared against completed WO benchmarks — identify aging risk before it impacts your metrics

Total Open WOs
12,104
Median Open Age
239d
Completed median: 10d
Critical (> P90)
12,104
Past 53d — 100%
High Risk (> P75)
0
Past 26d — 0%
Elevated (> P50)
0
Past 10d — 0%
Normal (≤ P50)
0
0%
P75 Benchmark
26d
From 107,591 completed WOs

Where Are Open WOs Stuck?

Current Stage Open WOs Median Age Mean Age Max Age Mean Age vs Benchmarks Critical High Elevated Normal
Coordinators 4,806 262d 365d 959d
4,806 0 0 0
Holding 3,712 277d 333d 961d
3,712 0 0 0
Dispatch 2,762 199d 217d 560d
2,762 0 0 0
Billing 401 225d 246d 696d
401 0 0 0
Material Management 283 204d 225d 605d
283 0 0 0
Field Work 140 217d 248d 567d
140 0 0 0
P50 (10d)
P75 (26d)
P90 (53d)
12,104 open work orders
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WO # Age ↑ Age vs Benchmarks Risk Stage Status Account Type Parts Created
WO-01313161 289d
Critical Coordinators Ready for Scheduling EMSAR HOUSE ACCOUNT Inventory — 2025-11-05
WO-01313163 289d
Critical Coordinators Ready for Scheduling PHILIPS HEALTHCARE CSOL Services — 2025-11-05
WO-01313093 289d
Critical Coordinators Reschedule PLANNED PARENTHOOD OF GREATER NEW YORK Repair Yes 2025-11-05
WO-01313059 289d
Critical Material Management Awaiting Parts HIGI LLC Repair/PM — 2025-11-04
WO-01313061 289d
Critical Material Management Awaiting Parts HIGI LLC Repair — 2025-11-04
WO-01313065 289d
Critical Material Management Awaiting Parts - Customer ShurMed EMS Repair — 2025-11-04
WO-01313074 289d
Critical Coordinators Scheduled PHILIPS HEALTHCARE CSOL Services — 2025-11-04
WO-01313076 289d
Critical Coordinators Ready for Scheduling PHILIPS HEALTHCARE CSOL Services — 2025-11-04
WO-01313081 289d
Critical Coordinators Scheduled PHILIPS HEALTHCARE CSOL Services — 2025-11-04
WO-01313082 289d
Critical Coordinators Ready for Scheduling PHILIPS HEALTHCARE CSOL Services — 2025-11-04
WO-01313022 289d
Critical Coordinators Ready for Scheduling JAMES L WEST CENTER Evaluation — 2025-11-04
WO-01313024 289d
Critical Coordinators Ready for Scheduling JAMES L WEST CENTER Evaluation — 2025-11-04
WO-01313040 289d
Critical Dispatch L2 Screening Oak Street Health Virtual Tech - Drop Shipment — 2025-11-04
WO-01312946 289d
Critical Coordinators Scheduled MIDMARK Delivery — 2025-11-04
WO-01312960 289d
Critical Coordinators Scheduled Conviva Care Solutions (Humana) Inspection — 2025-11-04
WO-01312962 289d
Critical Holding On Hold CenterWell (Humana) Inspection — 2025-11-04
WO-01312969 289d
Critical Holding Ready for Release PHILIPS HEALTHCARE FCO — 2025-11-04
WO-01312981 289d
Critical Billing Billing Review GRAHAM FIELD MEDICAL Repair — 2025-11-04
WO-01312982 289d
Critical Material Management Awaiting Parts COLLEGE OF DUPAGE Repair — 2025-11-04
WO-01312986 289d
Critical Material Management Awaiting Parts GE HEALTHCARE Repair — 2025-11-04
WO-01312989 289d
Critical Material Management Awaiting Parts GE HEALTHCARE Repair — 2025-11-04
WO-01312928 290d
Critical Coordinators Ready for Scheduling GE Healthcare FMI Installation — 2025-11-04
WO-01312930 290d
Critical Coordinators Assigned Conviva Care Solutions (Humana) Part Order — 2025-11-04
WO-01312887 290d
Critical Coordinators Reschedule MIDMARK Installation — 2025-11-04
WO-01312910 290d
Critical Holding Ready for Release PHILIPS HEALTHCARE FCO — 2025-11-04
WO-01312680 290d
Critical Coordinators Scheduled HIGI LLC Repair — 2025-11-03
WO-01312703 290d
Critical Field Work Tech On Site PHILIPS HEALTHCARE Preventive Maintenance — 2025-11-03
WO-01312724 290d
Critical Coordinators Ready for Scheduling PHILIPS HEALTHCARE CSOL Services — 2025-11-03
WO-01312648 290d
Critical Coordinators Ready for Scheduling GE Healthcare FMI FCO — 2025-11-03
WO-01312653 290d
Critical Coordinators Scheduled GE Healthcare FMI FCO — 2025-11-03
WO-01312656 290d
Critical Coordinators Ready for Scheduling GE Healthcare FMI FCO — 2025-11-03
WO-01312557 290d
Critical Coordinators Assigned Centurion of Florida Inspection — 2025-11-03
WO-01312593 290d
Critical Material Management Awaiting Parts PHMC - Public Health Management Corporation Depot Yes 2025-11-03
WO-01312457 291d
Critical Coordinators Ready for Scheduling Milford Regional Physician Group Inspection — 2025-11-03
WO-01312479 291d
Critical Coordinators Assigned NaphCare Inspection — 2025-11-03
WO-01312482 291d
Critical Holding On Hold HCA Urgent Care Inspection — 2025-11-03
WO-01312512 291d
Critical Holding On Hold Vera Whole Health Inspection — 2025-11-03
WO-01312430 291d
Critical Holding On Hold Oak Street Health SWAPOUT Yes 2025-11-03
WO-01312421 293d
Critical Holding On Hold FERNO Upgrade — 2025-11-01
WO-01312368 293d
Critical Material Management Awaiting Parts AGILENT TECHNOLOGIES (VPD-FIELD) Repair/PM Cust 2025-10-31
WO-01312375 293d
Critical Coordinators Ready for Scheduling PHILIPS HEALTHCARE CSOL Services — 2025-10-31
WO-01312377 293d
Critical Billing Ready to Bill AGILENT TECHNOLOGIES (ASP) Preventive Maintenance — 2025-10-31
WO-01312286 294d
Critical Coordinators Scheduled HCA Urgent Care Inspection — 2025-10-31
WO-01312306 294d
Critical Coordinators Assigned PRESBYTERIAN HOME Depot - Syracuse — 2025-10-31
WO-01312259 294d
Critical Coordinators Assigned Sono Bello SWAPOUT — 2025-10-31
WO-01312235 294d
Critical Coordinators Ready for Scheduling PHILIPS HEALTHCARE CSOL Services — 2025-10-31
WO-01312211 294d
Critical Coordinators Ready for Scheduling PHILIPS HEALTHCARE CSOL Services — 2025-10-30
WO-01312196 294d
Critical Coordinators Reschedule Sono Bello SWAPOUT Yes 2025-10-30
WO-01312150 294d
Critical Coordinators Ready for Scheduling PHILIPS HEALTHCARE CSOL Services — 2025-10-30
WO-01312102 295d
Critical Holding On Hold PHILIPS HEALTHCARE FCO — 2025-10-30
P50 (10d)
P75 (26d)
P90 (53d)
Normal
Elevated
High
Critical