Suspensions Dashboard

Open work orders compared against completed WO benchmarks — identify aging risk before it impacts your metrics

Total Open WOs
12,104
Median Open Age
241d
Completed median: 10d
Critical (> P90)
12,104
Past 53d — 100%
High Risk (> P75)
0
Past 26d — 0%
Elevated (> P50)
0
Past 10d — 0%
Normal (≤ P50)
0
0%
P75 Benchmark
26d
From 107,591 completed WOs

Where Are Open WOs Stuck?

Current Stage Open WOs Median Age Mean Age Max Age Mean Age vs Benchmarks Critical High Elevated Normal
Coordinators 4,806 264d 367d 961d
4,806 0 0 0
Holding 3,712 279d 335d 963d
3,712 0 0 0
Dispatch 2,762 202d 219d 562d
2,762 0 0 0
Billing 401 227d 248d 698d
401 0 0 0
Material Management 283 206d 227d 607d
283 0 0 0
Field Work 140 220d 250d 569d
140 0 0 0
P50 (10d)
P75 (26d)
P90 (53d)
12,104 open work orders
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WO # Age ↓ Age vs Benchmarks Risk Stage Status Account Type Parts Created
WO-01349744 199d
Critical Billing Billing Review PHILIPS HEALTHCARE CSOL Orientation 2026-02-05
WO-01349747 199d
Critical Coordinators Scheduled PHILIPS HEALTHCARE CSOL Orientation 2026-02-05
WO-01349748 199d
Critical Coordinators Reschedule GE HEALTHCARE Repair Yes 2026-02-05
WO-01349750 199d
Critical Coordinators Reschedule GE HEALTHCARE Repair Yes 2026-02-05
WO-01349751 199d
Critical Material Management Awaiting Parts GE HEALTHCARE Repair Yes 2026-02-05
WO-01349752 199d
Critical Material Management Awaiting Parts GE HEALTHCARE Repair Yes 2026-02-05
WO-01349754 199d
Critical Coordinators Scheduled MIDMARK Repair 2026-02-05
WO-01349756 199d
Critical Coordinators Assigned Oak Street Health Virtual Tech - Field Repair Yes 2026-02-05
WO-01349759 199d
Critical Material Management Awaiting Parts Centurion of Maryland, LLC - Incarcerated Virtual Tech - Drop Shipment Yes 2026-02-05
WO-01349767 199d
Critical Material Management Awaiting Parts Oak Street Health Virtual Tech - Depot Yes 2026-02-05
WO-01349770 199d
Critical Holding On Hold Oak Street Health Virtual Tech - Drop Shipment 2026-02-05
WO-01349778 199d
Critical Coordinators Reschedule MIDMARK Preventive Maintenance 2026-02-05
WO-01349780 199d
Critical Holding Ready for Release PHILIPS HEALTHCARE FCO 2026-02-05
WO-01349783 199d
Critical Billing Billing Review GE HEALTHCARE Repair 2026-02-05
WO-01349785 199d
Critical Coordinators Assigned AGILENT TECHNOLOGIES (ASP) Preventive Maintenance 2026-02-05
WO-01349786 199d
Critical Coordinators Assigned AGILENT TECHNOLOGIES (ASP) EOQ 2026-02-05
WO-01349787 199d
Critical Holding Ready for Release PHILIPS HEALTHCARE FCO 2026-02-05
WO-01349788 199d
Critical Coordinators Scheduled MIDMARK Repair 2026-02-05
WO-01349789 199d
Critical Coordinators Scheduled MIDMARK Repair 2026-02-05
WO-01349791 199d
Critical Holding On Hold Chewy Virtual Tech 2026-02-05
WO-01349792 199d
Critical Coordinators Ready for Scheduling PHILIPS HEALTHCARE FCO 2026-02-05
WO-01349794 199d
Critical Holding Ready for Release PHILIPS HEALTHCARE FCO 2026-02-05
WO-01349795 199d
Critical Coordinators Scheduled PHILIPS HEALTHCARE FCO 2026-02-05
WO-01349797 199d
Critical Coordinators Scheduled PHILIPS HEALTHCARE FCO 2026-02-05
WO-01349798 199d
Critical Material Management Awaiting Parts HCA Urgent Care Repair Yes 2026-02-05
WO-01349799 199d
Critical Coordinators Ready for Scheduling PHILIPS HEALTHCARE FCO 2026-02-05
WO-01349800 199d
Critical Holding Ready for Release PHILIPS HEALTHCARE FCO 2026-02-05
WO-01349801 199d
Critical Holding On Hold Lovet Pet Health Care (Formerly Arizona Pet) Virtual Tech 2026-02-05
WO-01349802 199d
Critical Billing Ready to Bill Oak Street Health Depot 2026-02-05
WO-01349803 199d
Critical Holding Ready for Release PHILIPS HEALTHCARE FCO 2026-02-05
WO-01349804 199d
Critical Coordinators Scheduled MIDMARK Repair Cust 2026-02-05
WO-01349805 199d
Critical Billing Ready to Bill Oak Street Health Depot 2026-02-05
WO-01349806 199d
Critical Billing Ready to Bill Oak Street Health Depot 2026-02-05
WO-01349807 199d
Critical Billing Ready to Bill Oak Street Health Depot 2026-02-05
WO-01349808 199d
Critical Billing Ready to Bill Oak Street Health Depot 2026-02-05
WO-01349809 199d
Critical Billing Ready to Bill Oak Street Health Depot 2026-02-05
WO-01349810 199d
Critical Billing Ready to Bill Oak Street Health Depot 2026-02-05
WO-01349811 199d
Critical Billing Ready to Bill Oak Street Health Depot 2026-02-05
WO-01349812 199d
Critical Billing Ready to Bill Oak Street Health Depot 2026-02-05
WO-01349813 199d
Critical Billing Ready to Bill Oak Street Health Depot 2026-02-05
WO-01349814 199d
Critical Billing Ready to Bill Oak Street Health Depot 2026-02-05
WO-01349815 199d
Critical Billing Ready to Bill Oak Street Health Depot 2026-02-05
WO-01349816 199d
Critical Billing Ready to Bill Oak Street Health Depot 2026-02-05
WO-01349817 199d
Critical Billing Ready to Bill Oak Street Health Depot 2026-02-05
WO-01349818 199d
Critical Billing Ready to Bill Oak Street Health Depot 2026-02-05
WO-01349819 199d
Critical Billing Ready to Bill Oak Street Health Depot 2026-02-05
WO-01349820 199d
Critical Billing Ready to Bill Oak Street Health Depot 2026-02-05
WO-01349821 199d
Critical Billing Ready to Bill Oak Street Health Depot 2026-02-05
WO-01349822 199d
Critical Billing Ready to Bill Oak Street Health Depot 2026-02-05
WO-01349823 199d
Critical Billing Ready to Bill Oak Street Health Depot 2026-02-05
P50 (10d)
P75 (26d)
P90 (53d)
Normal
Elevated
High
Critical