Suspensions Dashboard

Open work orders compared against completed WO benchmarks — identify aging risk before it impacts your metrics

Total Open WOs
12,104
Median Open Age
306d
Completed median: 10d
Critical (> P90)
12,104
Past 53d — 100%
High Risk (> P75)
0
Past 26d — 0%
Elevated (> P50)
0
Past 10d — 0%
Normal (≤ P50)
0
0%
P75 Benchmark
26d
From 107,591 completed WOs

Where Are Open WOs Stuck?

Current Stage Open WOs Median Age Mean Age Max Age Mean Age vs Benchmarks Critical High Elevated Normal
Coordinators 4,806 329d 432d 1,026d
4,806 0 0 0
Holding 3,712 343d 400d 1,027d
3,712 0 0 0
Dispatch 2,762 266d 284d 627d
2,762 0 0 0
Billing 401 291d 313d 762d
401 0 0 0
Material Management 283 271d 292d 671d
283 0 0 0
Field Work 140 284d 314d 634d
140 0 0 0
P50 (10d)
P75 (26d)
P90 (53d)
12,104 open work orders
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WO # Age ↓ Age vs Benchmarks Risk Stage Status Account Type Parts Created
WO-01349744 264d
Critical Billing Billing Review PHILIPS HEALTHCARE CSOL Orientation — 2026-02-05
WO-01349747 264d
Critical Coordinators Scheduled PHILIPS HEALTHCARE CSOL Orientation — 2026-02-05
WO-01349748 263d
Critical Coordinators Reschedule GE HEALTHCARE Repair Yes 2026-02-05
WO-01349750 263d
Critical Coordinators Reschedule GE HEALTHCARE Repair Yes 2026-02-05
WO-01349751 263d
Critical Material Management Awaiting Parts GE HEALTHCARE Repair Yes 2026-02-05
WO-01349752 263d
Critical Material Management Awaiting Parts GE HEALTHCARE Repair Yes 2026-02-05
WO-01349754 263d
Critical Coordinators Scheduled MIDMARK Repair — 2026-02-05
WO-01349756 263d
Critical Coordinators Assigned Oak Street Health Virtual Tech - Field Repair Yes 2026-02-05
WO-01349759 263d
Critical Material Management Awaiting Parts Centurion of Maryland, LLC - Incarcerated Virtual Tech - Drop Shipment Yes 2026-02-05
WO-01349767 263d
Critical Material Management Awaiting Parts Oak Street Health Virtual Tech - Depot Yes 2026-02-05
WO-01349770 263d
Critical Holding On Hold Oak Street Health Virtual Tech - Drop Shipment — 2026-02-05
WO-01349778 263d
Critical Coordinators Reschedule MIDMARK Preventive Maintenance — 2026-02-05
WO-01349780 263d
Critical Holding Ready for Release PHILIPS HEALTHCARE FCO — 2026-02-05
WO-01349783 263d
Critical Billing Billing Review GE HEALTHCARE Repair — 2026-02-05
WO-01349785 263d
Critical Coordinators Assigned AGILENT TECHNOLOGIES (ASP) Preventive Maintenance — 2026-02-05
WO-01349786 263d
Critical Coordinators Assigned AGILENT TECHNOLOGIES (ASP) EOQ — 2026-02-05
WO-01349787 263d
Critical Holding Ready for Release PHILIPS HEALTHCARE FCO — 2026-02-05
WO-01349788 263d
Critical Coordinators Scheduled MIDMARK Repair — 2026-02-05
WO-01349789 263d
Critical Coordinators Scheduled MIDMARK Repair — 2026-02-05
WO-01349791 263d
Critical Holding On Hold Chewy Virtual Tech — 2026-02-05
WO-01349792 263d
Critical Coordinators Ready for Scheduling PHILIPS HEALTHCARE FCO — 2026-02-05
WO-01349794 263d
Critical Holding Ready for Release PHILIPS HEALTHCARE FCO — 2026-02-05
WO-01349795 263d
Critical Coordinators Scheduled PHILIPS HEALTHCARE FCO — 2026-02-05
WO-01349797 263d
Critical Coordinators Scheduled PHILIPS HEALTHCARE FCO — 2026-02-05
WO-01349798 263d
Critical Material Management Awaiting Parts HCA Urgent Care Repair Yes 2026-02-05
WO-01349799 263d
Critical Coordinators Ready for Scheduling PHILIPS HEALTHCARE FCO — 2026-02-05
WO-01349800 263d
Critical Holding Ready for Release PHILIPS HEALTHCARE FCO — 2026-02-05
WO-01349801 263d
Critical Holding On Hold Lovet Pet Health Care (Formerly Arizona Pet) Virtual Tech — 2026-02-05
WO-01349802 263d
Critical Billing Ready to Bill Oak Street Health Depot — 2026-02-05
WO-01349803 263d
Critical Holding Ready for Release PHILIPS HEALTHCARE FCO — 2026-02-05
WO-01349804 263d
Critical Coordinators Scheduled MIDMARK Repair Cust 2026-02-05
WO-01349805 263d
Critical Billing Ready to Bill Oak Street Health Depot — 2026-02-05
WO-01349806 263d
Critical Billing Ready to Bill Oak Street Health Depot — 2026-02-05
WO-01349807 263d
Critical Billing Ready to Bill Oak Street Health Depot — 2026-02-05
WO-01349808 263d
Critical Billing Ready to Bill Oak Street Health Depot — 2026-02-05
WO-01349809 263d
Critical Billing Ready to Bill Oak Street Health Depot — 2026-02-05
WO-01349810 263d
Critical Billing Ready to Bill Oak Street Health Depot — 2026-02-05
WO-01349811 263d
Critical Billing Ready to Bill Oak Street Health Depot — 2026-02-05
WO-01349812 263d
Critical Billing Ready to Bill Oak Street Health Depot — 2026-02-05
WO-01349813 263d
Critical Billing Ready to Bill Oak Street Health Depot — 2026-02-05
WO-01349814 263d
Critical Billing Ready to Bill Oak Street Health Depot — 2026-02-05
WO-01349815 263d
Critical Billing Ready to Bill Oak Street Health Depot — 2026-02-05
WO-01349816 263d
Critical Billing Ready to Bill Oak Street Health Depot — 2026-02-05
WO-01349817 263d
Critical Billing Ready to Bill Oak Street Health Depot — 2026-02-05
WO-01349818 263d
Critical Billing Ready to Bill Oak Street Health Depot — 2026-02-05
WO-01349819 263d
Critical Billing Ready to Bill Oak Street Health Depot — 2026-02-05
WO-01349820 263d
Critical Billing Ready to Bill Oak Street Health Depot — 2026-02-05
WO-01349821 263d
Critical Billing Ready to Bill Oak Street Health Depot — 2026-02-05
WO-01349822 263d
Critical Billing Ready to Bill Oak Street Health Depot — 2026-02-05
WO-01349823 263d
Critical Billing Ready to Bill Oak Street Health Depot — 2026-02-05
P50 (10d)
P75 (26d)
P90 (53d)
Normal
Elevated
High
Critical