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Open work orders compared against completed WO benchmarks — identify aging risk before it impacts your metrics

Total Open WOs
12,104
Median Open Age
306d
Completed median: 10d
Critical (> P90)
12,104
Past 53d — 100%
High Risk (> P75)
0
Past 26d — 0%
Elevated (> P50)
0
Past 10d — 0%
Normal (≤ P50)
0
0%
P75 Benchmark
26d
From 107,591 completed WOs

Where Are Open WOs Stuck?

Current Stage Open WOs Median Age Mean Age Max Age Mean Age vs Benchmarks Critical High Elevated Normal
Coordinators 4,806 329d 432d 1,026d
4,806 0 0 0
Holding 3,712 343d 400d 1,027d
3,712 0 0 0
Dispatch 2,762 266d 284d 627d
2,762 0 0 0
Billing 401 291d 313d 762d
401 0 0 0
Material Management 283 271d 292d 671d
283 0 0 0
Field Work 140 284d 314d 634d
140 0 0 0
P50 (10d)
P75 (26d)
P90 (53d)
12,104 open work orders
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WO # Age ↓ Age vs Benchmarks Risk Stage Status Account Type Parts Created
WO-01349570 264d
Critical Coordinators Assigned GE HEALTHCARE Repair — 2026-02-04
WO-01349571 264d
Critical Coordinators Assigned GE HEALTHCARE Repair — 2026-02-04
WO-01349572 264d
Critical Coordinators Assigned GE HEALTHCARE Repair — 2026-02-04
WO-01349573 264d
Critical Coordinators Assigned GE HEALTHCARE Repair — 2026-02-04
WO-01349574 264d
Critical Coordinators Assigned GE HEALTHCARE Repair — 2026-02-04
WO-01349575 264d
Critical Coordinators Assigned GE HEALTHCARE Repair — 2026-02-04
WO-01349579 264d
Critical Material Management Awaiting Parts GE HEALTHCARE Repair Yes 2026-02-04
WO-01349580 264d
Critical Coordinators Assigned GE HEALTHCARE Repair — 2026-02-04
WO-01349581 264d
Critical Coordinators Assigned GE HEALTHCARE Repair — 2026-02-04
WO-01349582 264d
Critical Coordinators Assigned GE HEALTHCARE Repair — 2026-02-04
WO-01349583 264d
Critical Coordinators Assigned GE HEALTHCARE Repair — 2026-02-04
WO-01349590 264d
Critical Coordinators Ready for Scheduling PHILIPS HEALTHCARE CSOL Services — 2026-02-04
WO-01349592 264d
Critical Coordinators Assigned GE HEALTHCARE Repair — 2026-02-04
WO-01349593 264d
Critical Coordinators Assigned GE HEALTHCARE Repair — 2026-02-04
WO-01349594 264d
Critical Coordinators Assigned GE HEALTHCARE Repair — 2026-02-04
WO-01349597 264d
Critical Coordinators Assigned GCX Medical Upgrade — 2026-02-04
WO-01349600 264d
Critical Coordinators Assigned GE HEALTHCARE Repair — 2026-02-04
WO-01349604 264d
Critical Material Management Awaiting Parts - Customer MIDMARK Repair — 2026-02-04
WO-01349605 264d
Critical Coordinators Ready for Scheduling PHILIPS HEALTHCARE CSOL Services — 2026-02-04
WO-01349615 264d
Critical Coordinators Assigned HIGI LLC Repair Yes 2026-02-04
WO-01349616 264d
Critical Material Management Awaiting Parts CenterWell (Humana) Virtual Tech - Drop Shipment Yes 2026-02-04
WO-01349618 264d
Critical Billing Ready to Bill Oak Street Health Virtual Tech - Field Repair — 2026-02-04
WO-01349619 264d
Critical Coordinators Scheduled PHILIPS HEALTHCARE CSOL Services — 2026-02-04
WO-01349623 264d
Critical Coordinators Assigned Conviva Care Solutions (Humana) Repair Yes 2026-02-04
WO-01349624 264d
Critical Holding On Hold Lovet Pet Health Care (Formerly Arizona Pet) Virtual Tech — 2026-02-04
WO-01349625 264d
Critical Coordinators Scheduled ROBERT WOOD JOHNSON BARNABAS HEALTH Repair Yes 2026-02-04
WO-01349626 264d
Critical Dispatch Entered GE Healthcare FMI FCO — 2026-02-04
WO-01349628 264d
Critical Dispatch Entered GE Healthcare FMI FCO — 2026-02-04
WO-01349629 264d
Critical Dispatch Entered GE Healthcare FMI FCO — 2026-02-04
WO-01349630 264d
Critical Coordinators Scheduled MOUNT LAUREL ANIMAL HOSPITAL Virtual Tech - Field Repair Yes 2026-02-04
WO-01349631 264d
Critical Coordinators Ready for Scheduling Healthcare Network Inspection — 2026-02-04
WO-01349632 264d
Critical Coordinators Ready for Scheduling Conviva Care Solutions (Humana) Inspection — 2026-02-04
WO-01349633 264d
Critical Coordinators Ready for Scheduling Centurion of Georgia Repair — 2026-02-04
WO-01349634 264d
Critical Coordinators Assigned Family Healthcare of Hagerstown Inspection — 2026-02-04
WO-01349635 264d
Critical Coordinators Scheduled Oak Street Health Inspection — 2026-02-04
WO-01349639 264d
Critical Coordinators Ready for Scheduling Healthcare Network Inspection — 2026-02-04
WO-01349640 264d
Critical Coordinators Assigned GE HEALTHCARE Repair — 2026-02-04
WO-01349653 264d
Critical Material Management Awaiting Parts Conviva Care Solutions (Humana) Virtual Tech - Drop Shipment Yes 2026-02-04
WO-01349657 264d
Critical Coordinators Scheduled HIGI LLC Repair/PM Yes 2026-02-04
WO-01349665 264d
Critical Material Management Awaiting Parts HIGI LLC Repair/PM Yes 2026-02-04
WO-01349669 264d
Critical Coordinators Assigned AGILENT TECHNOLOGIES (VPD) Repair — 2026-02-04
WO-01349675 264d
Critical Coordinators Scheduled MIDMARK Preventive Maintenance — 2026-02-04
WO-01349678 264d
Critical Coordinators Scheduled MIDMARK Preventive Maintenance — 2026-02-04
WO-01349680 264d
Critical Billing Ready to Bill Oak Street Health Virtual Tech — 2026-02-04
WO-01349684 264d
Critical Holding Ready for Release PHILIPS HEALTHCARE Preventive Maintenance — 2026-02-04
WO-01349688 264d
Critical Dispatch Entered PHILIPS HEALTHCARE Preventive Maintenance — 2026-02-04
WO-01349690 264d
Critical Dispatch Entered PHILIPS HEALTHCARE Preventive Maintenance — 2026-02-04
WO-01349739 264d
Critical Coordinators Ready for Scheduling PHILIPS HEALTHCARE CSOL Services — 2026-02-05
WO-01349740 264d
Critical Coordinators Ready for Scheduling PHILIPS HEALTHCARE CSOL Services — 2026-02-05
WO-01349742 264d
Critical Coordinators Ready for Scheduling PHILIPS HEALTHCARE CSOL Services — 2026-02-05
P50 (10d)
P75 (26d)
P90 (53d)
Normal
Elevated
High
Critical