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Open work orders compared against completed WO benchmarks — identify aging risk before it impacts your metrics

Total Open WOs
12,104
Median Open Age
306d
Completed median: 10d
Critical (> P90)
12,104
Past 53d — 100%
High Risk (> P75)
0
Past 26d — 0%
Elevated (> P50)
0
Past 10d — 0%
Normal (≤ P50)
0
0%
P75 Benchmark
26d
From 107,591 completed WOs

Where Are Open WOs Stuck?

Current Stage Open WOs Median Age Mean Age Max Age Mean Age vs Benchmarks Critical High Elevated Normal
Coordinators 4,806 329d 432d 1,026d
4,806 0 0 0
Holding 3,712 343d 400d 1,027d
3,712 0 0 0
Dispatch 2,762 266d 284d 627d
2,762 0 0 0
Billing 401 291d 313d 762d
401 0 0 0
Material Management 283 271d 292d 671d
283 0 0 0
Field Work 140 284d 314d 634d
140 0 0 0
P50 (10d)
P75 (26d)
P90 (53d)
12,104 open work orders
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WO # Age ↓ Age vs Benchmarks Risk Stage Status Account Type Parts Created
WO-01349824 263d
Critical Billing Ready to Bill Oak Street Health Depot — 2026-02-05
WO-01349825 263d
Critical Billing Ready to Bill Oak Street Health Depot — 2026-02-05
WO-01349826 263d
Critical Billing Ready to Bill Oak Street Health Depot — 2026-02-05
WO-01349827 263d
Critical Holding 07e-Partial Project PHILIPS HEALTHCARE FCO — 2026-02-05
WO-01349828 263d
Critical Billing Ready to Bill Oak Street Health Depot — 2026-02-05
WO-01349829 263d
Critical Billing Ready to Bill Oak Street Health Depot — 2026-02-05
WO-01349830 263d
Critical Billing Ready to Bill Oak Street Health Depot — 2026-02-05
WO-01349831 263d
Critical Billing Ready to Bill Oak Street Health Depot — 2026-02-05
WO-01349832 263d
Critical Billing Ready to Bill Oak Street Health Depot — 2026-02-05
WO-01349833 263d
Critical Billing Ready to Bill Oak Street Health Depot — 2026-02-05
WO-01349834 263d
Critical Billing Ready to Bill Oak Street Health Depot — 2026-02-05
WO-01349837 263d
Critical Coordinators Scheduled PHILIPS HEALTHCARE CSOL Services — 2026-02-05
WO-01349838 263d
Critical Material Management Awaiting Parts Conviva Care Solutions (Humana) Repair Yes 2026-02-05
WO-01349842 263d
Critical Holding Ready for Release PHILIPS HEALTHCARE FCO — 2026-02-05
WO-01349843 263d
Critical Coordinators Assigned GCX Medical Upgrade — 2026-02-05
WO-01349844 263d
Critical Holding Ready for Release PHILIPS HEALTHCARE FCO — 2026-02-05
WO-01349847 263d
Critical Holding Ready for Release PHILIPS HEALTHCARE FCO — 2026-02-05
WO-01349851 263d
Critical Holding Ready for Release PHILIPS HEALTHCARE FCO — 2026-02-05
WO-01349853 263d
Critical Material Management Awaiting Parts MIDMARK Repair Cust 2026-02-05
WO-01349855 263d
Critical Dispatch Entered GE Healthcare FMI FCO — 2026-02-05
WO-01349856 263d
Critical Dispatch Production HIGI LLC Installation Yes 2026-02-05
WO-01349860 263d
Critical Coordinators Assigned AGILENT TECHNOLOGIES (VPD) Repair — 2026-02-05
WO-01349861 263d
Critical Dispatch Entered GE Healthcare FMI FCO — 2026-02-05
WO-01349865 263d
Critical Coordinators Assigned AGILENT TECHNOLOGIES (VPD) Repair — 2026-02-05
WO-01349867 263d
Critical Coordinators Assigned AGILENT TECHNOLOGIES (VPD) Repair — 2026-02-05
WO-01349868 263d
Critical Material Management Awaiting Parts - Customer Oak Street Health Virtual Tech - Field Repair — 2026-02-05
WO-01349869 263d
Critical Dispatch Entered GCX Medical Upgrade — 2026-02-05
WO-01349870 263d
Critical Material Management Awaiting Parts CenterWell (Humana) Virtual Tech - Drop Shipment Yes 2026-02-05
WO-01349871 263d
Critical Coordinators Assigned AGILENT TECHNOLOGIES (VPD) Repair — 2026-02-05
WO-01349872 263d
Critical Dispatch Entered GCX Medical Upgrade — 2026-02-05
WO-01349875 263d
Critical Dispatch Entered GCX Medical Upgrade — 2026-02-05
WO-01349876 263d
Critical Dispatch Entered GCX Medical Upgrade — 2026-02-05
WO-01349877 263d
Critical Dispatch Entered GCX Medical Upgrade — 2026-02-05
WO-01349879 263d
Critical Dispatch Entered GCX Medical Upgrade — 2026-02-05
WO-01349881 263d
Critical Coordinators Scheduled Conviva Care Solutions (Humana) Virtual Tech - Field Repair Yes 2026-02-05
WO-01349883 263d
Critical Dispatch Entered GCX Medical Upgrade — 2026-02-05
WO-01349884 263d
Critical Coordinators Assigned Oak Street Health Repair Yes 2026-02-05
WO-01349886 263d
Critical Dispatch Entered GCX Medical Upgrade — 2026-02-05
WO-01349887 263d
Critical Dispatch Entered GCX Medical Upgrade — 2026-02-05
WO-01349889 263d
Critical Dispatch Entered GCX Medical Upgrade — 2026-02-05
WO-01349890 263d
Critical Dispatch Entered GCX Medical Upgrade — 2026-02-05
WO-01349891 263d
Critical Dispatch Entered GCX Medical Upgrade — 2026-02-05
WO-01349893 263d
Critical Coordinators Reschedule Care Vet Virtual Tech - Field Repair Yes 2026-02-05
WO-01349895 263d
Critical Dispatch Entered GCX Medical Upgrade — 2026-02-05
WO-01349896 263d
Critical Dispatch Entered BLUE SPRINGS ANIMAL HOSPITAL Repair Yes 2026-02-05
WO-01349897 263d
Critical Material Management Awaiting Parts HIGI LLC Installation Yes 2026-02-05
WO-01349898 263d
Critical Coordinators Ready for Scheduling The Cigna Group Inspection — 2026-02-05
WO-01349899 263d
Critical Coordinators Ready for Scheduling LEON VALLEY FIRE DEPARTMENT Part Order Yes 2026-02-05
WO-01349900 263d
Critical Coordinators Assigned BLUE SPRINGS ANIMAL HOSPITAL Preventive Maintenance Yes 2026-02-05
WO-01349901 263d
Critical Coordinators Ready for Scheduling Brown Surgical Associates (Formally University Surgical Associates ) Inspection — 2026-02-05
P50 (10d)
P75 (26d)
P90 (53d)
Normal
Elevated
High
Critical