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Open work orders compared against completed WO benchmarks — identify aging risk before it impacts your metrics

Total Open WOs
12,104
Median Open Age
241d
Completed median: 10d
Critical (> P90)
12,104
Past 53d — 100%
High Risk (> P75)
0
Past 26d — 0%
Elevated (> P50)
0
Past 10d — 0%
Normal (≤ P50)
0
0%
P75 Benchmark
26d
From 107,591 completed WOs

Where Are Open WOs Stuck?

Current Stage Open WOs Median Age Mean Age Max Age Mean Age vs Benchmarks Critical High Elevated Normal
Coordinators 4,806 264d 367d 961d
4,806 0 0 0
Holding 3,712 279d 335d 963d
3,712 0 0 0
Dispatch 2,762 202d 219d 562d
2,762 0 0 0
Billing 401 227d 248d 698d
401 0 0 0
Material Management 283 206d 227d 607d
283 0 0 0
Field Work 140 220d 250d 569d
140 0 0 0
P50 (10d)
P75 (26d)
P90 (53d)
12,104 open work orders
Download CSV
WO # Age ↓ Age vs Benchmarks Risk Stage Status Account Type Parts Created
WO-01349824 199d
Critical Billing Ready to Bill Oak Street Health Depot — 2026-02-05
WO-01349825 199d
Critical Billing Ready to Bill Oak Street Health Depot — 2026-02-05
WO-01349826 199d
Critical Billing Ready to Bill Oak Street Health Depot — 2026-02-05
WO-01349827 199d
Critical Holding 07e-Partial Project PHILIPS HEALTHCARE FCO — 2026-02-05
WO-01349828 199d
Critical Billing Ready to Bill Oak Street Health Depot — 2026-02-05
WO-01349829 199d
Critical Billing Ready to Bill Oak Street Health Depot — 2026-02-05
WO-01349830 199d
Critical Billing Ready to Bill Oak Street Health Depot — 2026-02-05
WO-01349831 199d
Critical Billing Ready to Bill Oak Street Health Depot — 2026-02-05
WO-01349832 199d
Critical Billing Ready to Bill Oak Street Health Depot — 2026-02-05
WO-01349833 199d
Critical Billing Ready to Bill Oak Street Health Depot — 2026-02-05
WO-01349834 199d
Critical Billing Ready to Bill Oak Street Health Depot — 2026-02-05
WO-01349837 199d
Critical Coordinators Scheduled PHILIPS HEALTHCARE CSOL Services — 2026-02-05
WO-01349838 199d
Critical Material Management Awaiting Parts Conviva Care Solutions (Humana) Repair Yes 2026-02-05
WO-01349842 199d
Critical Holding Ready for Release PHILIPS HEALTHCARE FCO — 2026-02-05
WO-01349843 199d
Critical Coordinators Assigned GCX Medical Upgrade — 2026-02-05
WO-01349844 199d
Critical Holding Ready for Release PHILIPS HEALTHCARE FCO — 2026-02-05
WO-01349847 199d
Critical Holding Ready for Release PHILIPS HEALTHCARE FCO — 2026-02-05
WO-01349851 199d
Critical Holding Ready for Release PHILIPS HEALTHCARE FCO — 2026-02-05
WO-01349853 199d
Critical Material Management Awaiting Parts MIDMARK Repair Cust 2026-02-05
WO-01349855 199d
Critical Dispatch Entered GE Healthcare FMI FCO — 2026-02-05
WO-01349856 199d
Critical Dispatch Production HIGI LLC Installation Yes 2026-02-05
WO-01349860 199d
Critical Coordinators Assigned AGILENT TECHNOLOGIES (VPD) Repair — 2026-02-05
WO-01349861 199d
Critical Dispatch Entered GE Healthcare FMI FCO — 2026-02-05
WO-01349865 199d
Critical Coordinators Assigned AGILENT TECHNOLOGIES (VPD) Repair — 2026-02-05
WO-01349867 199d
Critical Coordinators Assigned AGILENT TECHNOLOGIES (VPD) Repair — 2026-02-05
WO-01349868 199d
Critical Material Management Awaiting Parts - Customer Oak Street Health Virtual Tech - Field Repair — 2026-02-05
WO-01349869 199d
Critical Dispatch Entered GCX Medical Upgrade — 2026-02-05
WO-01349870 199d
Critical Material Management Awaiting Parts CenterWell (Humana) Virtual Tech - Drop Shipment Yes 2026-02-05
WO-01349871 199d
Critical Coordinators Assigned AGILENT TECHNOLOGIES (VPD) Repair — 2026-02-05
WO-01349872 199d
Critical Dispatch Entered GCX Medical Upgrade — 2026-02-05
WO-01349875 199d
Critical Dispatch Entered GCX Medical Upgrade — 2026-02-05
WO-01349876 199d
Critical Dispatch Entered GCX Medical Upgrade — 2026-02-05
WO-01349877 199d
Critical Dispatch Entered GCX Medical Upgrade — 2026-02-05
WO-01349879 199d
Critical Dispatch Entered GCX Medical Upgrade — 2026-02-05
WO-01349881 199d
Critical Coordinators Scheduled Conviva Care Solutions (Humana) Virtual Tech - Field Repair Yes 2026-02-05
WO-01349883 199d
Critical Dispatch Entered GCX Medical Upgrade — 2026-02-05
WO-01349884 199d
Critical Coordinators Assigned Oak Street Health Repair Yes 2026-02-05
WO-01349886 199d
Critical Dispatch Entered GCX Medical Upgrade — 2026-02-05
WO-01349887 199d
Critical Dispatch Entered GCX Medical Upgrade — 2026-02-05
WO-01349889 199d
Critical Dispatch Entered GCX Medical Upgrade — 2026-02-05
WO-01349890 199d
Critical Dispatch Entered GCX Medical Upgrade — 2026-02-05
WO-01349891 199d
Critical Dispatch Entered GCX Medical Upgrade — 2026-02-05
WO-01349893 199d
Critical Coordinators Reschedule Care Vet Virtual Tech - Field Repair Yes 2026-02-05
WO-01349895 199d
Critical Dispatch Entered GCX Medical Upgrade — 2026-02-05
WO-01349896 199d
Critical Dispatch Entered BLUE SPRINGS ANIMAL HOSPITAL Repair Yes 2026-02-05
WO-01349897 199d
Critical Material Management Awaiting Parts HIGI LLC Installation Yes 2026-02-05
WO-01349898 199d
Critical Coordinators Ready for Scheduling The Cigna Group Inspection — 2026-02-05
WO-01349899 199d
Critical Coordinators Ready for Scheduling LEON VALLEY FIRE DEPARTMENT Part Order Yes 2026-02-05
WO-01349900 199d
Critical Coordinators Assigned BLUE SPRINGS ANIMAL HOSPITAL Preventive Maintenance Yes 2026-02-05
WO-01349901 199d
Critical Coordinators Ready for Scheduling Brown Surgical Associates (Formally University Surgical Associates ) Inspection — 2026-02-05
P50 (10d)
P75 (26d)
P90 (53d)
Normal
Elevated
High
Critical