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Open work orders compared against completed WO benchmarks — identify aging risk before it impacts your metrics

Total Open WOs
12,104
Median Open Age
306d
Completed median: 10d
Critical (> P90)
12,104
Past 53d — 100%
High Risk (> P75)
0
Past 26d — 0%
Elevated (> P50)
0
Past 10d — 0%
Normal (≤ P50)
0
0%
P75 Benchmark
26d
From 107,591 completed WOs

Where Are Open WOs Stuck?

Current Stage Open WOs Median Age Mean Age Max Age Mean Age vs Benchmarks Critical High Elevated Normal
Coordinators 4,806 329d 432d 1,026d
4,806 0 0 0
Holding 3,712 343d 400d 1,027d
3,712 0 0 0
Dispatch 2,762 266d 284d 627d
2,762 0 0 0
Billing 401 291d 313d 762d
401 0 0 0
Material Management 283 271d 292d 671d
283 0 0 0
Field Work 140 284d 314d 634d
140 0 0 0
P50 (10d)
P75 (26d)
P90 (53d)
12,104 open work orders
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WO # Age ↓ Age vs Benchmarks Risk Stage Status Account Type Parts Created
WO-01349902 263d
Critical Coordinators Reschedule BLUE SPRINGS ANIMAL HOSPITAL Preventive Maintenance Yes 2026-02-05
WO-01349903 263d
Critical Coordinators Ready for Scheduling Brown Surgical Associates (Formally University Surgical Associates ) Inspection — 2026-02-05
WO-01349904 263d
Critical Coordinators Ready for Scheduling Tennessee Oncology Inspection — 2026-02-05
WO-01349905 263d
Critical Coordinators Assigned GCX Medical Upgrade — 2026-02-05
WO-01349906 263d
Critical Coordinators Scheduled Conviva Care Solutions (Humana) Inspection — 2026-02-05
WO-01349907 263d
Critical Coordinators Ready for Scheduling Tennessee Oncology Inspection — 2026-02-05
WO-01349908 263d
Critical Coordinators Ready for Scheduling Oak Street Health Inspection — 2026-02-05
WO-01349909 263d
Critical Coordinators Scheduled Oak Street Health Inspection — 2026-02-05
WO-01349910 263d
Critical Coordinators Ready for Scheduling Advanced Dermatology and Cosmetic Surgery (ADCS) Inspection — 2026-02-05
WO-01349911 263d
Critical Coordinators Scheduled MIDMARK Repair — 2026-02-05
WO-01349912 263d
Critical Coordinators Ready for Scheduling Advanced Dermatology and Cosmetic Surgery (ADCS) Inspection — 2026-02-05
WO-01349914 263d
Critical Coordinators Ready for Scheduling Healthcare Network Inspection — 2026-02-05
WO-01349918 263d
Critical Coordinators Reschedule GE HEALTHCARE Repair Yes 2026-02-05
WO-01349921 263d
Critical Coordinators Assigned AGILENT TECHNOLOGIES (VPD) Repair — 2026-02-05
WO-01349923 263d
Critical Coordinators Scheduled FERNO Repair Cust 2026-02-05
WO-01349924 263d
Critical Billing Ready to Bill MIDMARK Preventive Maintenance — 2026-02-05
WO-01349926 263d
Critical Coordinators Scheduled FERNO Repair Cust 2026-02-05
WO-01349929 263d
Critical Coordinators Assigned GE HEALTHCARE Repair — 2026-02-05
WO-01349930 263d
Critical Field Work Incomplete MIDMARK Repair — 2026-02-05
WO-01349933 263d
Critical Coordinators Ready for Scheduling MIDMARK Repair — 2026-02-05
WO-01349936 263d
Critical Holding On Hold CenterWell (Humana) Virtual Tech — 2026-02-05
WO-01349938 263d
Critical Coordinators Assigned AGILENT TECHNOLOGIES (VPD) Repair — 2026-02-05
WO-01349939 263d
Critical Billing Ready to Bill MIDMARK Preventive Maintenance — 2026-02-05
WO-01349997 263d
Critical Coordinators Scheduled PHILIPS HEALTHCARE CSOL Services — 2026-02-06
WO-01349998 263d
Critical Coordinators Scheduled PHILIPS HEALTHCARE CSOL Services — 2026-02-06
WO-01350144 263d
Critical Coordinators Scheduled Advanced Dermatology and Cosmetic Surgery (ADCS) Virtual Tech - Field Repair — 2026-02-06
WO-01350147 263d
Critical Coordinators Reschedule GE HEALTHCARE Repair Yes 2026-02-06
WO-01350148 263d
Critical Coordinators Reschedule GE HEALTHCARE Repair Yes 2026-02-06
WO-01350149 263d
Critical Coordinators Reschedule GE HEALTHCARE Repair Yes 2026-02-06
WO-01350150 263d
Critical Material Management Awaiting Parts GE HEALTHCARE Repair Yes 2026-02-06
WO-01350151 263d
Critical Material Management Awaiting Parts GE HEALTHCARE Repair Yes 2026-02-06
WO-01350153 263d
Critical Billing Ready to Bill AcutePet Urgent Care Asset Tagging — 2026-02-06
WO-01350154 262d
Critical Coordinators Assigned AcutePet Urgent Care Asset Tagging — 2026-02-06
WO-01350156 262d
Critical Coordinators Assigned ROSWELL PARK Virtual Tech - Field Repair Yes 2026-02-06
WO-01350157 262d
Critical Billing Ready to Bill Oak Street Health Virtual Tech - Field Repair — 2026-02-06
WO-01350158 262d
Critical Field Work Incomplete ArchWell Health Virtual Tech - Field Repair — 2026-02-06
WO-01350159 262d
Critical Material Management Awaiting Parts CenterWell (Humana) Virtual Tech - Drop Shipment Yes 2026-02-06
WO-01350160 262d
Critical Coordinators Scheduled Sono Bello Inspection — 2026-02-06
WO-01350162 262d
Critical Material Management Awaiting Parts Advanced Dermatology and Cosmetic Surgery (ADCS) Virtual Tech - Field Repair Yes 2026-02-06
WO-01350163 262d
Critical Coordinators Assigned SB Clinical Practice Management Plan, Inc Repair Yes 2026-02-06
WO-01350164 262d
Critical Material Management Awaiting Parts AGILENT TECHNOLOGIES (VPD-FIELD) Overhaul — 2026-02-06
WO-01350165 262d
Critical Holding On Hold Oak Street Health SWAPOUT Yes 2026-02-06
WO-01350166 262d
Critical Billing Ready to Bill Oak Street Health Virtual Tech — 2026-02-06
WO-01350172 262d
Critical Coordinators Scheduled THOMPSON HOSE CO Preventive Maintenance — 2026-02-06
WO-01350173 262d
Critical Coordinators Scheduled MIDMARK Repair — 2026-02-06
WO-01350174 262d
Critical Coordinators Scheduled Conviva Care Solutions (Humana) Virtual Tech - Field Repair Yes 2026-02-06
WO-01350175 262d
Critical Coordinators Scheduled NORTHERN WAYNE FIRE COMPANY, INC. Preventive Maintenance — 2026-02-06
WO-01350176 262d
Critical Field Work Incomplete MIDMARK Repair — 2026-02-06
WO-01350177 262d
Critical Coordinators Scheduled BARNES KASSON EMS Preventive Maintenance — 2026-02-06
WO-01350179 262d
Critical Coordinators Assigned PHILIPS HEALTHCARE Repair — 2026-02-06
P50 (10d)
P75 (26d)
P90 (53d)
Normal
Elevated
High
Critical