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Open work orders compared against completed WO benchmarks — identify aging risk before it impacts your metrics

Total Open WOs
12,104
Median Open Age
242d
Completed median: 10d
Critical (> P90)
12,104
Past 53d — 100%
High Risk (> P75)
0
Past 26d — 0%
Elevated (> P50)
0
Past 10d — 0%
Normal (≤ P50)
0
0%
P75 Benchmark
26d
From 107,591 completed WOs

Where Are Open WOs Stuck?

Current Stage Open WOs Median Age Mean Age Max Age Mean Age vs Benchmarks Critical High Elevated Normal
Coordinators 4,806 265d 367d 961d
4,806 0 0 0
Holding 3,712 279d 335d 963d
3,712 0 0 0
Dispatch 2,762 202d 219d 562d
2,762 0 0 0
Billing 401 227d 248d 698d
401 0 0 0
Material Management 283 207d 227d 607d
283 0 0 0
Field Work 140 220d 250d 569d
140 0 0 0
P50 (10d)
P75 (26d)
P90 (53d)
12,104 open work orders
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WO # Age ↓ Age vs Benchmarks Risk Stage Status Account Type Parts Created
WO-01349902 199d
Critical Coordinators Reschedule BLUE SPRINGS ANIMAL HOSPITAL Preventive Maintenance Yes 2026-02-05
WO-01349903 199d
Critical Coordinators Ready for Scheduling Brown Surgical Associates (Formally University Surgical Associates ) Inspection — 2026-02-05
WO-01349904 199d
Critical Coordinators Ready for Scheduling Tennessee Oncology Inspection — 2026-02-05
WO-01349905 199d
Critical Coordinators Assigned GCX Medical Upgrade — 2026-02-05
WO-01349906 199d
Critical Coordinators Scheduled Conviva Care Solutions (Humana) Inspection — 2026-02-05
WO-01349907 199d
Critical Coordinators Ready for Scheduling Tennessee Oncology Inspection — 2026-02-05
WO-01349908 199d
Critical Coordinators Ready for Scheduling Oak Street Health Inspection — 2026-02-05
WO-01349909 199d
Critical Coordinators Scheduled Oak Street Health Inspection — 2026-02-05
WO-01349910 199d
Critical Coordinators Ready for Scheduling Advanced Dermatology and Cosmetic Surgery (ADCS) Inspection — 2026-02-05
WO-01349911 199d
Critical Coordinators Scheduled MIDMARK Repair — 2026-02-05
WO-01349912 199d
Critical Coordinators Ready for Scheduling Advanced Dermatology and Cosmetic Surgery (ADCS) Inspection — 2026-02-05
WO-01349914 199d
Critical Coordinators Ready for Scheduling Healthcare Network Inspection — 2026-02-05
WO-01349918 199d
Critical Coordinators Reschedule GE HEALTHCARE Repair Yes 2026-02-05
WO-01349921 199d
Critical Coordinators Assigned AGILENT TECHNOLOGIES (VPD) Repair — 2026-02-05
WO-01349923 199d
Critical Coordinators Scheduled FERNO Repair Cust 2026-02-05
WO-01349924 199d
Critical Billing Ready to Bill MIDMARK Preventive Maintenance — 2026-02-05
WO-01349926 199d
Critical Coordinators Scheduled FERNO Repair Cust 2026-02-05
WO-01349929 199d
Critical Coordinators Assigned GE HEALTHCARE Repair — 2026-02-05
WO-01349930 199d
Critical Field Work Incomplete MIDMARK Repair — 2026-02-05
WO-01349933 199d
Critical Coordinators Ready for Scheduling MIDMARK Repair — 2026-02-05
WO-01349936 199d
Critical Holding On Hold CenterWell (Humana) Virtual Tech — 2026-02-05
WO-01349938 199d
Critical Coordinators Assigned AGILENT TECHNOLOGIES (VPD) Repair — 2026-02-05
WO-01349939 199d
Critical Billing Ready to Bill MIDMARK Preventive Maintenance — 2026-02-05
WO-01349997 198d
Critical Coordinators Scheduled PHILIPS HEALTHCARE CSOL Services — 2026-02-06
WO-01349998 198d
Critical Coordinators Scheduled PHILIPS HEALTHCARE CSOL Services — 2026-02-06
WO-01350144 198d
Critical Coordinators Scheduled Advanced Dermatology and Cosmetic Surgery (ADCS) Virtual Tech - Field Repair — 2026-02-06
WO-01350147 198d
Critical Coordinators Reschedule GE HEALTHCARE Repair Yes 2026-02-06
WO-01350148 198d
Critical Coordinators Reschedule GE HEALTHCARE Repair Yes 2026-02-06
WO-01350149 198d
Critical Coordinators Reschedule GE HEALTHCARE Repair Yes 2026-02-06
WO-01350150 198d
Critical Material Management Awaiting Parts GE HEALTHCARE Repair Yes 2026-02-06
WO-01350151 198d
Critical Material Management Awaiting Parts GE HEALTHCARE Repair Yes 2026-02-06
WO-01350153 198d
Critical Billing Ready to Bill AcutePet Urgent Care Asset Tagging — 2026-02-06
WO-01350154 198d
Critical Coordinators Assigned AcutePet Urgent Care Asset Tagging — 2026-02-06
WO-01350156 198d
Critical Coordinators Assigned ROSWELL PARK Virtual Tech - Field Repair Yes 2026-02-06
WO-01350157 198d
Critical Billing Ready to Bill Oak Street Health Virtual Tech - Field Repair — 2026-02-06
WO-01350158 198d
Critical Field Work Incomplete ArchWell Health Virtual Tech - Field Repair — 2026-02-06
WO-01350159 198d
Critical Material Management Awaiting Parts CenterWell (Humana) Virtual Tech - Drop Shipment Yes 2026-02-06
WO-01350160 198d
Critical Coordinators Scheduled Sono Bello Inspection — 2026-02-06
WO-01350162 198d
Critical Material Management Awaiting Parts Advanced Dermatology and Cosmetic Surgery (ADCS) Virtual Tech - Field Repair Yes 2026-02-06
WO-01350163 198d
Critical Coordinators Assigned SB Clinical Practice Management Plan, Inc Repair Yes 2026-02-06
WO-01350164 198d
Critical Material Management Awaiting Parts AGILENT TECHNOLOGIES (VPD-FIELD) Overhaul — 2026-02-06
WO-01350165 198d
Critical Holding On Hold Oak Street Health SWAPOUT Yes 2026-02-06
WO-01350166 198d
Critical Billing Ready to Bill Oak Street Health Virtual Tech — 2026-02-06
WO-01350172 198d
Critical Coordinators Scheduled THOMPSON HOSE CO Preventive Maintenance — 2026-02-06
WO-01350173 198d
Critical Coordinators Scheduled MIDMARK Repair — 2026-02-06
WO-01350174 198d
Critical Coordinators Scheduled Conviva Care Solutions (Humana) Virtual Tech - Field Repair Yes 2026-02-06
WO-01350175 198d
Critical Coordinators Scheduled NORTHERN WAYNE FIRE COMPANY, INC. Preventive Maintenance — 2026-02-06
WO-01350176 198d
Critical Field Work Incomplete MIDMARK Repair — 2026-02-06
WO-01350177 198d
Critical Coordinators Scheduled BARNES KASSON EMS Preventive Maintenance — 2026-02-06
WO-01350179 198d
Critical Coordinators Assigned PHILIPS HEALTHCARE Repair — 2026-02-06
P50 (10d)
P75 (26d)
P90 (53d)
Normal
Elevated
High
Critical