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Stale WO Tracker

Surface forgotten work orders by responsible team — staleness, SLA pressure, and stage overstay

Needs Action
12,104
Stale + overdue WOs requiring intervention
Stale 30d+
12,104
100% of open WOs untouched
Past SLA
12,102
Exceeded priority-based target
Total Open
12,104
All open work orders
Avg Last Touch
248d
Days since last modification
Coordinators 4,806
4806 needs action Stale 30d+: 4806 Med. stale: 205d
Specialist Planner Coordinators
Holding 3,712
3712 needs action Stale 30d+: 3712 Med. stale: 206d
Project Mgrs / Account Mgrs
Dispatch 2,762
2762 needs action Stale 30d+: 2762 Med. stale: 193d
Dispatch / L2
Billing 401
401 needs action Stale 30d+: 401 Med. stale: 184d
Billing Team
Materials 283
283 needs action Stale 30d+: 283 Med. stale: 178d
Parts / Procurement
Field Work 140
140 needs action Stale 30d+: 140 Med. stale: 181d
Technician / Field Supervisor
Filtered to Holding (Project Mgrs / Account Mgrs) — Show all teams

Attention Queue

Showing 3,712 of 12,104 open WOs · team: Holding
CSV
WO # Score ↑ Last Touched Stage Time Age Risk Team Status Account Type Vertical Priority Delay Reason Parts
WO-01302340 100 192d — 343d Needs Action Holding Ready for Release PHILIPS HEALTHCARE PM — PC —
WO-01302341 100 192d — 343d Needs Action Holding Ready for Release PHILIPS HEALTHCARE PM — PC —
WO-01302342 100 206d — 343d Needs Action Holding Ready for Release PHILIPS HEALTHCARE PM — PC —
WO-01302347 100 206d — 343d Needs Action Holding Ready for Release PHILIPS HEALTHCARE PM — PC —
WO-01302348 100 206d — 343d Needs Action Holding Ready for Release PHILIPS HEALTHCARE PM — PC —
WO-01302349 100 206d — 343d Needs Action Holding Ready for Release PHILIPS HEALTHCARE PM — PC —
WO-01302350 100 206d — 343d Needs Action Holding Ready for Release PHILIPS HEALTHCARE PM — PC —
WO-01302352 100 206d — 343d Needs Action Holding Ready for Release PHILIPS HEALTHCARE PM — PC —
WO-01302357 100 206d — 343d Needs Action Holding Ready for Release PHILIPS HEALTHCARE PM — PC —
WO-01302360 100 206d — 343d Needs Action Holding Ready for Release PHILIPS HEALTHCARE PM — PC —
WO-01302361 100 206d — 343d Needs Action Holding Ready for Release PHILIPS HEALTHCARE PM — PC —
WO-01302362 100 206d — 343d Needs Action Holding Ready for Release PHILIPS HEALTHCARE PM — PC —
WO-01302363 100 206d — 343d Needs Action Holding Ready for Release PHILIPS HEALTHCARE PM — PC —
WO-01302364 100 206d — 343d Needs Action Holding Ready for Release PHILIPS HEALTHCARE PM — PC —
WO-01302365 100 206d — 343d Needs Action Holding Ready for Release PHILIPS HEALTHCARE PM — PC —
WO-01302366 100 206d — 343d Needs Action Holding Ready for Release PHILIPS HEALTHCARE PM — PC —
WO-01302367 100 206d — 343d Needs Action Holding Ready for Release PHILIPS HEALTHCARE PM — PC —
WO-01302368 100 206d — 343d Needs Action Holding Ready for Release PHILIPS HEALTHCARE PM — PC —
WO-01302369 100 206d — 343d Needs Action Holding Ready for Release PHILIPS HEALTHCARE PM — PC —
WO-01302378 100 206d — 343d Needs Action Holding Ready for Release PHILIPS HEALTHCARE PM — PC —
WO-01302379 100 206d — 343d Needs Action Holding Ready for Release PHILIPS HEALTHCARE PM — PC —
WO-01302380 100 206d — 343d Needs Action Holding Ready for Release PHILIPS HEALTHCARE PM — PC —
WO-01302382 100 204d — 343d Needs Action Holding Ready for Release PHILIPS HEALTHCARE PM — PC —
WO-01302383 100 206d — 343d Needs Action Holding Ready for Release PHILIPS HEALTHCARE PM — PC —
WO-01302384 100 206d — 343d Needs Action Holding Ready for Release PHILIPS HEALTHCARE PM — PC —
WO-01302385 100 206d — 343d Needs Action Holding Ready for Release PHILIPS HEALTHCARE PM — PC —
WO-01302387 100 205d — 343d Needs Action Holding Ready for Release PHILIPS HEALTHCARE PM — PC —
WO-01302388 100 206d — 343d Needs Action Holding Ready for Release PHILIPS HEALTHCARE PM — PC —
WO-01302389 100 206d — 343d Needs Action Holding Ready for Release PHILIPS HEALTHCARE PM — PC —
WO-01302390 100 206d — 343d Needs Action Holding Ready for Release PHILIPS HEALTHCARE PM — PC —
WO-01302391 100 206d — 343d Needs Action Holding Ready for Release PHILIPS HEALTHCARE PM — PC —
WO-01302392 100 206d — 343d Needs Action Holding Ready for Release PHILIPS HEALTHCARE PM — PC —
WO-01302393 100 206d — 343d Needs Action Holding Ready for Release PHILIPS HEALTHCARE PM — PC —
WO-01302394 100 206d — 343d Needs Action Holding Ready for Release PHILIPS HEALTHCARE PM — PC —
WO-01302395 100 206d — 343d Needs Action Holding Ready for Release PHILIPS HEALTHCARE PM — PC —
WO-01302396 100 206d — 343d Needs Action Holding Ready for Release PHILIPS HEALTHCARE PM — PC —
WO-01302397 100 206d — 343d Needs Action Holding Ready for Release PHILIPS HEALTHCARE PM — PC —
WO-01302398 100 206d — 343d Needs Action Holding Ready for Release PHILIPS HEALTHCARE PM — PC —
WO-01302399 100 206d — 343d Needs Action Holding Ready for Release PHILIPS HEALTHCARE PM — PC —
WO-01302400 100 206d — 343d Needs Action Holding Ready for Release PHILIPS HEALTHCARE PM — PC —
WO-01302401 100 206d — 343d Needs Action Holding Ready for Release PHILIPS HEALTHCARE PM — PC —
WO-01302402 100 206d — 343d Needs Action Holding Ready for Release PHILIPS HEALTHCARE PM — PC —
WO-01302403 100 206d — 343d Needs Action Holding Ready for Release PHILIPS HEALTHCARE PM — PC —
WO-01302404 100 206d — 343d Needs Action Holding Ready for Release PHILIPS HEALTHCARE PM — PC —
WO-01302409 100 206d — 343d Needs Action Holding Ready for Release PHILIPS HEALTHCARE PM — PC —
WO-01302410 100 196d — 343d Needs Action Holding Ready for Release PHILIPS HEALTHCARE PM — PC —
WO-01302411 100 206d — 343d Needs Action Holding Ready for Release PHILIPS HEALTHCARE PM — PC —
WO-01302412 100 206d — 343d Needs Action Holding Ready for Release PHILIPS HEALTHCARE PM — PC —
WO-01302413 100 206d — 343d Needs Action Holding Ready for Release PHILIPS HEALTHCARE PM — PC —
WO-01302414 100 206d — 343d Needs Action Holding Ready for Release PHILIPS HEALTHCARE PM — PC —

Why Are WOs Stalling?

Top Stale Accounts

# Account Open WOs Stale 30d+ Avg Stale
1 PHILIPS HEALTHCARE 3,687 3,687 346d
2 GE Healthcare FMI 2,737 2,737 196d
3 HIGI LLC 1,207 1,207 216d
4 GCX Medical 825 825 195d
5 CVS 515 515 241d
6 GE HEALTHCARE 489 489 213d
7 Oak Street Health 243 243 192d
8 MIDMARK 187 187 183d
9 AGILENT TECHNOLOGIES (ASP) 173 173 196d
10 AGILENT TECHNOLOGIES (VPD) 153 153 210d
11 TEXAS MEDICAL SCREENING 144 144 187d
12 AVANTOR SERVICES (FORMERLY VWR CATALYST) 103 103 340d
13 Conviva Care Solutions (Humana) 99 99 190d
14 Modern Animal Hospital 63 63 188d
15 HCA Urgent Care 62 62 203d