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Stale WO Tracker

Surface forgotten work orders by responsible team — staleness, SLA pressure, and stage overstay

Needs Action
12,104
Stale + overdue WOs requiring intervention
Stale 30d+
12,104
100% of open WOs untouched
Past SLA
12,102
Exceeded priority-based target
Total Open
12,104
All open work orders
Avg Last Touch
320d
Days since last modification
Coordinators 4,806
4806 needs action Stale 30d+: 4806 Med. stale: 277d
Specialist Planner Coordinators
Holding 3,712
3712 needs action Stale 30d+: 3712 Med. stale: 278d
Project Mgrs / Account Mgrs
Dispatch 2,762
2762 needs action Stale 30d+: 2762 Med. stale: 265d
Dispatch / L2
Billing 401
401 needs action Stale 30d+: 401 Med. stale: 256d
Billing Team
Materials 283
283 needs action Stale 30d+: 283 Med. stale: 250d
Parts / Procurement
Field Work 140
140 needs action Stale 30d+: 140 Med. stale: 253d
Technician / Field Supervisor

Attention Queue

12,104 open work orders
CSV
WO # Score ↑ Last Touched Stage Time Age Risk Team Status Account Type Vertical Priority Delay Reason Parts
WO-01326568 100 249d 7d 314d Needs Action Coordinators Scheduled WEST ORANGE FIRE DEPARTMENT Repair EMS P7 Parts Wrong Cust
WO-01326570 100 301d 38d 314d Needs Action Coordinators Scheduled AGILENT TECHNOLOGIES (ASP) Preventive Maintenance Lab/Power PC —
WO-01326571 100 306d 42d 314d Needs Action Holding Ready for Release GE Healthcare FMI FCO FCO PC —
WO-01326572 100 306d 42d 314d Needs Action Holding Ready for Release GE Healthcare FMI FCO FCO PC —
WO-01326573 100 259d 0d 314d Needs Action Billing Ready to Bill AGILENT TECHNOLOGIES (ASP) Preventive Maintenance Lab/Power PC —
WO-01326575 100 306d 42d 314d Needs Action Holding Ready for Release GE Healthcare FMI FCO FCO PC —
WO-01326576 100 306d 42d 314d Needs Action Holding Ready for Release GE Healthcare FMI FCO FCO PC —
WO-01326577 100 306d 42d 314d Needs Action Holding Ready for Release GE Healthcare FMI FCO FCO PC —
WO-01326578 100 306d 42d 314d Needs Action Holding Ready for Release GE Healthcare FMI FCO FCO PC —
WO-01326579 100 306d 42d 314d Needs Action Holding Ready for Release GE Healthcare FMI FCO FCO PC —
WO-01326580 100 306d 42d 314d Needs Action Holding Ready for Release GE Healthcare FMI FCO FCO PC —
WO-01326604 100 249d 1d 314d Needs Action Field Work Tech On Site AGILENT TECHNOLOGIES (ASP) Preventive Maintenance Lab/Power PC —
WO-01326605 100 249d 0d 314d Needs Action Field Work Tech On Site AGILENT TECHNOLOGIES (ASP) EOQ Lab/Power PC —
WO-01326608 100 278d 37d 314d Needs Action Coordinators Scheduled PHILIPS HEALTHCARE Preventive Maintenance FCO PC —
WO-01326615 100 278d 37d 314d Needs Action Coordinators Scheduled PHILIPS HEALTHCARE Preventive Maintenance FCO PC —
WO-01326629 100 261d 9d 314d Needs Action Coordinators Ready for Scheduling GE Healthcare FMI FCO FCO PC —
WO-01326631 100 261d 9d 314d Needs Action Coordinators Ready for Scheduling GE Healthcare FMI FCO FCO PC —
WO-01326632 100 261d 9d 314d Needs Action Coordinators Ready for Scheduling GE Healthcare FMI FCO FCO PC —
WO-01326633 100 256d 6d 314d Needs Action Coordinators Ready for Scheduling GE Healthcare FMI FCO FCO PC —
WO-01326669 100 305d 47d 314d Needs Action Coordinators Ready for Scheduling GE Healthcare FMI FCO FCO PC —
WO-01326670 100 305d 47d 314d Needs Action Coordinators Ready for Scheduling GE Healthcare FMI FCO FCO PC —
WO-01326671 100 305d 47d 314d Needs Action Coordinators Ready for Scheduling GE Healthcare FMI FCO FCO PC —
WO-01326672 100 305d 47d 314d Needs Action Coordinators Ready for Scheduling GE Healthcare FMI FCO FCO PC —
WO-01326683 100 251d 47d 313d Needs Action Materials Awaiting Parts GE HEALTHCARE Repair Bed Services P5 Parts Shipping Yes
WO-01326684 100 251d 47d 313d Needs Action Coordinators Assigned GE HEALTHCARE Preventive Maintenance Bed Services PSM —
WO-01326690 100 265d 0d 313d Needs Action Billing Billing Review HIGI LLC Installation Kiosk PC Weather Yes
WO-01326695 100 291d 46d 313d Needs Action Materials Awaiting Parts HIGI LLC Repair Kiosk P4 Parts Backorder Yes
WO-01326699 100 250d 4d 313d Needs Action Field Work Tech Off Site CenterPointe Hospital Inspection Healthcare Provider PSM —
WO-01326703 100 313d 47d 313d Needs Action Coordinators Assigned Vera Whole Health Inspection Healthcare Provider PSM —
WO-01326704 100 249d 0d 313d Needs Action Field Work Tech Off Site Brightwell Behavioral Health Inspection Healthcare Provider PSM —
WO-01326706 100 250d 47d 313d Needs Action Materials Awaiting Parts Sono Bello Virtual Tech - Drop Shipment Healthcare Provider PC Yes
WO-01326714 100 292d 46d 313d Needs Action Coordinators Scheduled PHILIPS HEALTHCARE CSOL Services Clinical Education PSM —
WO-01326725 100 276d 20d 313d Needs Action Coordinators Ready for Scheduling PHILIPS HEALTHCARE FCO FCO PC —
WO-01326736 100 265d 47d 313d Needs Action Holding Ready for Release PHILIPS HEALTHCARE FCO FCO PC —
WO-01326739 100 294d 47d 313d Needs Action Holding Ready for Release PHILIPS HEALTHCARE FCO FCO PC —
WO-01326743 100 294d 47d 313d Needs Action Holding Ready for Release PHILIPS HEALTHCARE FCO FCO PC —
WO-01326745 100 250d 47d 313d Needs Action Holding Ready for Release PHILIPS HEALTHCARE FCO FCO PC —
WO-01326752 100 256d 30d 313d Needs Action Coordinators Ready for Scheduling GE Healthcare FMI FCO FCO PC Vendor —
WO-01326754 100 256d 30d 313d Needs Action Coordinators Ready for Scheduling GE Healthcare FMI FCO FCO PC Vendor —
WO-01326755 100 256d 30d 313d Needs Action Coordinators Ready for Scheduling GE Healthcare FMI FCO FCO PC Vendor —
WO-01326756 100 256d 30d 313d Needs Action Coordinators Ready for Scheduling GE Healthcare FMI FCO FCO PC Vendor —
WO-01326757 100 256d 30d 313d Needs Action Coordinators Ready for Scheduling GE Healthcare FMI FCO FCO PC Vendor —
WO-01326758 100 256d 30d 313d Needs Action Coordinators Ready for Scheduling GE Healthcare FMI FCO FCO PC Vendor —
WO-01326759 100 256d 30d 313d Needs Action Coordinators Ready for Scheduling GE Healthcare FMI FCO FCO PC Vendor —
WO-01326761 100 256d 30d 313d Needs Action Coordinators Ready for Scheduling GE Healthcare FMI FCO FCO PC Vendor —
WO-01326762 100 256d 30d 313d Needs Action Coordinators Ready for Scheduling GE Healthcare FMI FCO FCO PC Vendor —
WO-01326763 100 256d 30d 313d Needs Action Coordinators Ready for Scheduling GE Healthcare FMI FCO FCO PC Vendor —
WO-01326764 100 256d 30d 313d Needs Action Coordinators Ready for Scheduling GE Healthcare FMI FCO FCO PC Vendor —
WO-01326765 100 256d 30d 313d Needs Action Coordinators Ready for Scheduling GE Healthcare FMI FCO FCO PC Vendor —
WO-01326767 100 256d 30d 313d Needs Action Coordinators Ready for Scheduling GE Healthcare FMI FCO FCO PC Vendor —

Why Are WOs Stalling?

Top Stale Accounts

# Account Open WOs Stale 30d+ Avg Stale
1 PHILIPS HEALTHCARE 3,687 3,687 418d
2 GE Healthcare FMI 2,737 2,737 268d
3 HIGI LLC 1,207 1,207 288d
4 GCX Medical 825 825 267d
5 CVS 515 515 313d
6 GE HEALTHCARE 489 489 285d
7 Oak Street Health 243 243 264d
8 MIDMARK 187 187 255d
9 AGILENT TECHNOLOGIES (ASP) 173 173 268d
10 AGILENT TECHNOLOGIES (VPD) 153 153 282d
11 TEXAS MEDICAL SCREENING 144 144 259d
12 AVANTOR SERVICES (FORMERLY VWR CATALYST) 103 103 412d
13 Conviva Care Solutions (Humana) 99 99 262d
14 Modern Animal Hospital 63 63 260d
15 HCA Urgent Care 62 62 275d