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Stale WO Tracker

Surface forgotten work orders by responsible team — staleness, SLA pressure, and stage overstay

Needs Action
12,104
Stale + overdue WOs requiring intervention
Stale 30d+
12,104
100% of open WOs untouched
Past SLA
12,102
Exceeded priority-based target
Total Open
12,104
All open work orders
Avg Last Touch
254d
Days since last modification
Coordinators 4,806
4806 needs action Stale 30d+: 4806 Med. stale: 211d
Specialist Planner Coordinators
Holding 3,712
3712 needs action Stale 30d+: 3712 Med. stale: 212d
Project Mgrs / Account Mgrs
Dispatch 2,762
2762 needs action Stale 30d+: 2762 Med. stale: 199d
Dispatch / L2
Billing 401
401 needs action Stale 30d+: 401 Med. stale: 190d
Billing Team
Materials 283
283 needs action Stale 30d+: 283 Med. stale: 185d
Parts / Procurement
Field Work 140
140 needs action Stale 30d+: 140 Med. stale: 187d
Technician / Field Supervisor

Attention Queue

12,104 open work orders
CSV
WO # Score ↑ Last Touched Stage Time Age Risk Team Status Account Type Vertical Priority Delay Reason Parts
WO-01325307 100 199d 48d 252d Needs Action Holding Ready for Release GE Healthcare FMI FCO FCO PC —
WO-01325308 100 184d 2d 252d Needs Action Coordinators Scheduled GE Healthcare FMI FCO FCO PC —
WO-01325309 100 199d 48d 252d Needs Action Holding Ready for Release GE Healthcare FMI FCO FCO PC —
WO-01325310 100 199d 48d 252d Needs Action Holding Ready for Release GE Healthcare FMI FCO FCO PC —
WO-01325291 100 190d 48d 252d Needs Action Holding Ready for Release GE Healthcare FMI FCO FCO PC —
WO-01325292 100 199d 48d 252d Needs Action Holding Ready for Release GE Healthcare FMI FCO FCO PC —
WO-01325293 100 199d 48d 252d Needs Action Holding Ready for Release GE Healthcare FMI FCO FCO PC —
WO-01325294 100 199d 48d 252d Needs Action Holding Ready for Release GE Healthcare FMI FCO FCO PC —
WO-01325295 100 199d 48d 252d Needs Action Holding Ready for Release GE Healthcare FMI FCO FCO PC —
WO-01325296 100 199d 48d 252d Needs Action Holding Ready for Release GE Healthcare FMI FCO FCO PC —
WO-01325297 100 199d 48d 252d Needs Action Holding Ready for Release GE Healthcare FMI FCO FCO PC —
WO-01325298 100 199d 48d 252d Needs Action Holding Ready for Release GE Healthcare FMI FCO FCO PC —
WO-01325299 100 199d 48d 252d Needs Action Holding Ready for Release GE Healthcare FMI FCO FCO PC —
WO-01325300 100 199d 48d 252d Needs Action Holding Ready for Release GE Healthcare FMI FCO FCO PC —
WO-01325301 100 184d 48d 252d Needs Action Holding Ready for Release GE Healthcare FMI FCO FCO PC —
WO-01325302 100 199d 48d 252d Needs Action Holding Ready for Release GE Healthcare FMI FCO FCO PC —
WO-01325303 100 184d 48d 252d Needs Action Holding Ready for Release GE Healthcare FMI FCO FCO PC —
WO-01325304 100 199d 48d 252d Needs Action Holding Ready for Release GE Healthcare FMI FCO FCO PC —
WO-01325305 100 199d 48d 252d Needs Action Holding Ready for Release GE Healthcare FMI FCO FCO PC —
WO-01325318 100 199d 48d 252d Needs Action Holding Ready for Release GE Healthcare FMI FCO FCO PC —
WO-01325319 100 185d 48d 252d Needs Action Holding Ready for Release GE Healthcare FMI FCO FCO PC —
WO-01325320 100 185d 48d 252d Needs Action Holding Ready for Release GE Healthcare FMI FCO FCO PC —
WO-01325321 100 185d 48d 252d Needs Action Holding Ready for Release GE Healthcare FMI FCO FCO PC —
WO-01325311 100 199d 48d 252d Needs Action Holding Ready for Release GE Healthcare FMI FCO FCO PC —
WO-01325312 100 199d 48d 252d Needs Action Holding Ready for Release GE Healthcare FMI FCO FCO PC —
WO-01325313 100 199d 48d 252d Needs Action Holding Ready for Release GE Healthcare FMI FCO FCO PC —
WO-01325314 100 199d 48d 252d Needs Action Holding Ready for Release GE Healthcare FMI FCO FCO PC —
WO-01325315 100 199d 48d 252d Needs Action Holding Ready for Release GE Healthcare FMI FCO FCO PC —
WO-01325322 100 185d 48d 252d Needs Action Holding Ready for Release GE Healthcare FMI FCO FCO PC —
WO-01325323 100 185d 48d 252d Needs Action Holding Ready for Release GE Healthcare FMI FCO FCO PC —
WO-01325324 100 199d 48d 252d Needs Action Holding Ready for Release GE Healthcare FMI FCO FCO PC —
WO-01325325 100 183d 2d 252d Needs Action Coordinators Scheduled GE Healthcare FMI FCO FCO PC Technical Complex —
WO-01325326 100 183d 2d 252d Needs Action Coordinators Scheduled GE Healthcare FMI FCO FCO PC Technical Complex —
WO-01325327 100 197d 48d 252d Needs Action Holding Ready for Release GE Healthcare FMI FCO FCO PC —
WO-01325328 100 186d 3d 252d Needs Action Coordinators Scheduled GE Healthcare FMI FCO FCO PC —
WO-01325329 100 186d 3d 252d Needs Action Coordinators Scheduled GE Healthcare FMI FCO FCO PC —
WO-01325330 100 186d 3d 252d Needs Action Coordinators Scheduled GE Healthcare FMI FCO FCO PC —
WO-01325331 100 183d 0d 252d Needs Action Coordinators Scheduled GE Healthcare FMI FCO FCO PC —
WO-01325332 100 184d 1d 252d Needs Action Coordinators Ready for Scheduling GE Healthcare FMI FCO FCO PC —
WO-01325333 100 184d 1d 252d Needs Action Coordinators Ready for Scheduling GE Healthcare FMI FCO FCO PC —
WO-01325334 100 199d 48d 252d Needs Action Holding Ready for Release GE Healthcare FMI FCO FCO PC —
WO-01325335 100 186d 0d 252d Needs Action Billing Ready to Bill GE Healthcare FMI FCO FCO PC —
WO-01325337 100 189d 48d 252d Needs Action Holding Ready for Release GE Healthcare FMI FCO FCO PC —
WO-01325338 100 197d 48d 252d Needs Action Holding Ready for Release GE Healthcare FMI FCO FCO PC —
WO-01325339 100 189d 48d 252d Needs Action Holding Ready for Release GE Healthcare FMI FCO FCO PC —
WO-01325340 100 189d 48d 252d Needs Action Holding Ready for Release GE Healthcare FMI FCO FCO PC —
WO-01325341 100 199d 48d 252d Needs Action Holding Ready for Release GE Healthcare FMI FCO FCO PC —
WO-01325345 100 191d 48d 252d Needs Action Holding Ready for Release GE Healthcare FMI FCO FCO PC —
WO-01325346 100 186d 0d 252d Needs Action Billing Ready to Bill GE Healthcare FMI FCO FCO PC Parts Wrong —
WO-01325347 100 199d 48d 252d Needs Action Holding Ready for Release GE Healthcare FMI FCO FCO PC —

Why Are WOs Stalling?

Top Stale Accounts

# Account Open WOs Stale 30d+ Avg Stale
1 PHILIPS HEALTHCARE 3,687 3,687 352d
2 GE Healthcare FMI 2,737 2,737 202d
3 HIGI LLC 1,207 1,207 222d
4 GCX Medical 825 825 201d
5 CVS 515 515 248d
6 GE HEALTHCARE 489 489 220d
7 Oak Street Health 243 243 198d
8 MIDMARK 187 187 189d
9 AGILENT TECHNOLOGIES (ASP) 173 173 203d
10 AGILENT TECHNOLOGIES (VPD) 153 153 216d
11 TEXAS MEDICAL SCREENING 144 144 193d
12 AVANTOR SERVICES (FORMERLY VWR CATALYST) 103 103 346d
13 Conviva Care Solutions (Humana) 99 99 196d
14 Modern Animal Hospital 63 63 195d
15 HCA Urgent Care 62 62 209d