Admin Feedback Review Settings Inventory Portal

Stale WO Tracker

Surface forgotten work orders by responsible team — staleness, SLA pressure, and stage overstay

Needs Action
12,104
Stale + overdue WOs requiring intervention
Stale 30d+
12,104
100% of open WOs untouched
Past SLA
12,102
Exceeded priority-based target
Total Open
12,104
All open work orders
Avg Last Touch
317d
Days since last modification
Coordinators 4,806
4806 needs action Stale 30d+: 4806 Med. stale: 274d
Specialist Planner Coordinators
Holding 3,712
3712 needs action Stale 30d+: 3712 Med. stale: 275d
Project Mgrs / Account Mgrs
Dispatch 2,762
2762 needs action Stale 30d+: 2762 Med. stale: 262d
Dispatch / L2
Billing 401
401 needs action Stale 30d+: 401 Med. stale: 253d
Billing Team
Materials 283
283 needs action Stale 30d+: 283 Med. stale: 247d
Parts / Procurement
Field Work 140
140 needs action Stale 30d+: 140 Med. stale: 250d
Technician / Field Supervisor

Attention Queue

12,104 open work orders
CSV
WO # Score ↑ Last Touched Stage Time Age Risk Team Status Account Type Vertical Priority Delay Reason Parts
WO-01302387 100 274d — 412d Needs Action Holding Ready for Release PHILIPS HEALTHCARE PM — PC —
WO-01302388 100 275d — 412d Needs Action Holding Ready for Release PHILIPS HEALTHCARE PM — PC —
WO-01302389 100 275d — 412d Needs Action Holding Ready for Release PHILIPS HEALTHCARE PM — PC —
WO-01302390 100 275d — 412d Needs Action Holding Ready for Release PHILIPS HEALTHCARE PM — PC —
WO-01302391 100 275d — 412d Needs Action Holding Ready for Release PHILIPS HEALTHCARE PM — PC —
WO-01302392 100 275d — 412d Needs Action Holding Ready for Release PHILIPS HEALTHCARE PM — PC —
WO-01302393 100 275d — 412d Needs Action Holding Ready for Release PHILIPS HEALTHCARE PM — PC —
WO-01302394 100 275d — 412d Needs Action Holding Ready for Release PHILIPS HEALTHCARE PM — PC —
WO-01302395 100 275d — 412d Needs Action Holding Ready for Release PHILIPS HEALTHCARE PM — PC —
WO-01302396 100 275d — 412d Needs Action Holding Ready for Release PHILIPS HEALTHCARE PM — PC —
WO-01302397 100 275d — 412d Needs Action Holding Ready for Release PHILIPS HEALTHCARE PM — PC —
WO-01302398 100 275d — 412d Needs Action Holding Ready for Release PHILIPS HEALTHCARE PM — PC —
WO-01302399 100 275d — 412d Needs Action Holding Ready for Release PHILIPS HEALTHCARE PM — PC —
WO-01302400 100 275d — 412d Needs Action Holding Ready for Release PHILIPS HEALTHCARE PM — PC —
WO-01302401 100 275d — 412d Needs Action Holding Ready for Release PHILIPS HEALTHCARE PM — PC —
WO-01302402 100 275d — 412d Needs Action Holding Ready for Release PHILIPS HEALTHCARE PM — PC —
WO-01302403 100 275d — 412d Needs Action Holding Ready for Release PHILIPS HEALTHCARE PM — PC —
WO-01302404 100 275d — 412d Needs Action Holding Ready for Release PHILIPS HEALTHCARE PM — PC —
WO-01302409 100 275d — 412d Needs Action Holding Ready for Release PHILIPS HEALTHCARE PM — PC —
WO-01302410 100 265d — 412d Needs Action Holding Ready for Release PHILIPS HEALTHCARE PM — PC —
WO-01302411 100 275d — 412d Needs Action Holding Ready for Release PHILIPS HEALTHCARE PM — PC —
WO-01302412 100 275d — 412d Needs Action Holding Ready for Release PHILIPS HEALTHCARE PM — PC —
WO-01302413 100 275d — 412d Needs Action Holding Ready for Release PHILIPS HEALTHCARE PM — PC —
WO-01302414 100 275d — 412d Needs Action Holding Ready for Release PHILIPS HEALTHCARE PM — PC —
WO-01302415 100 275d — 412d Needs Action Holding Ready for Release PHILIPS HEALTHCARE PM — PC —
WO-01302416 100 275d — 412d Needs Action Holding Ready for Release PHILIPS HEALTHCARE PM — PC —
WO-01302417 100 268d — 412d Needs Action Coordinators Scheduled PHILIPS HEALTHCARE PM — PC —
WO-01302418 100 275d — 412d Needs Action Holding Ready for Release PHILIPS HEALTHCARE PM — PC —
WO-01302419 100 275d — 412d Needs Action Holding Ready for Release PHILIPS HEALTHCARE PM — PC —
WO-01302420 100 275d — 412d Needs Action Holding Ready for Release PHILIPS HEALTHCARE PM — PC —
WO-01302421 100 275d — 412d Needs Action Holding Ready for Release PHILIPS HEALTHCARE PM — PC —
WO-01302422 100 275d — 412d Needs Action Holding Ready for Release PHILIPS HEALTHCARE PM — PC —
WO-01302425 100 275d — 412d Needs Action Holding Ready for Release PHILIPS HEALTHCARE PM — PC —
WO-01302426 100 275d — 412d Needs Action Holding Ready for Release PHILIPS HEALTHCARE PM — PC —
WO-01302427 100 275d — 412d Needs Action Holding Ready for Release PHILIPS HEALTHCARE PM — PC —
WO-01302428 100 275d — 412d Needs Action Holding Ready for Release PHILIPS HEALTHCARE PM — PC —
WO-01302429 100 275d — 412d Needs Action Holding Ready for Release PHILIPS HEALTHCARE PM — PC —
WO-01302430 100 275d — 412d Needs Action Holding Ready for Release PHILIPS HEALTHCARE PM — PC —
WO-01302431 100 275d — 412d Needs Action Holding Ready for Release PHILIPS HEALTHCARE PM — PC —
WO-01302432 100 275d — 412d Needs Action Holding Ready for Release PHILIPS HEALTHCARE PM — PC —
WO-01302433 100 275d — 412d Needs Action Holding Ready for Release PHILIPS HEALTHCARE PM — PC —
WO-01302434 100 275d — 412d Needs Action Holding Ready for Release PHILIPS HEALTHCARE PM — PC —
WO-01302435 100 265d — 412d Needs Action Holding Ready for Release PHILIPS HEALTHCARE PM — PC —
WO-01302436 100 265d — 412d Needs Action Holding Ready for Release PHILIPS HEALTHCARE PM — PC —
WO-01302437 100 275d — 412d Needs Action Holding Ready for Release PHILIPS HEALTHCARE PM — PC —
WO-01302439 100 262d — 412d Needs Action Holding Ready for Release PHILIPS HEALTHCARE PM — PC —
WO-01302442 100 275d — 412d Needs Action Holding Ready for Release PHILIPS HEALTHCARE PM — PC —
WO-01302443 100 275d — 412d Needs Action Holding Ready for Release PHILIPS HEALTHCARE PM — PC —
WO-01302444 100 275d — 412d Needs Action Holding Ready for Release PHILIPS HEALTHCARE PM — PC —
WO-01302445 100 275d — 412d Needs Action Holding Ready for Release PHILIPS HEALTHCARE PM — PC —

Why Are WOs Stalling?

Top Stale Accounts

# Account Open WOs Stale 30d+ Avg Stale
1 PHILIPS HEALTHCARE 3,687 3,687 415d
2 GE Healthcare FMI 2,737 2,737 264d
3 HIGI LLC 1,207 1,207 284d
4 GCX Medical 825 825 264d
5 CVS 515 515 310d
6 GE HEALTHCARE 489 489 282d
7 Oak Street Health 243 243 261d
8 MIDMARK 187 187 252d
9 AGILENT TECHNOLOGIES (ASP) 173 173 265d
10 AGILENT TECHNOLOGIES (VPD) 153 153 279d
11 TEXAS MEDICAL SCREENING 144 144 256d
12 AVANTOR SERVICES (FORMERLY VWR CATALYST) 103 103 408d
13 Conviva Care Solutions (Humana) 99 99 259d
14 Modern Animal Hospital 63 63 257d
15 HCA Urgent Care 62 62 272d