Admin Feedback Review Settings Inventory Portal

Stale WO Tracker

Surface forgotten work orders by responsible team — staleness, SLA pressure, and stage overstay

Needs Action
12,104
Stale + overdue WOs requiring intervention
Stale 30d+
12,104
100% of open WOs untouched
Past SLA
12,102
Exceeded priority-based target
Total Open
12,104
All open work orders
Avg Last Touch
249d
Days since last modification
Coordinators 4,806
4806 needs action Stale 30d+: 4806 Med. stale: 206d
Specialist Planner Coordinators
Holding 3,712
3712 needs action Stale 30d+: 3712 Med. stale: 206d
Project Mgrs / Account Mgrs
Dispatch 2,762
2762 needs action Stale 30d+: 2762 Med. stale: 194d
Dispatch / L2
Billing 401
401 needs action Stale 30d+: 401 Med. stale: 185d
Billing Team
Materials 283
283 needs action Stale 30d+: 283 Med. stale: 179d
Parts / Procurement
Field Work 140
140 needs action Stale 30d+: 140 Med. stale: 181d
Technician / Field Supervisor

Attention Queue

12,104 open work orders
CSV
WO # Score ↑ Last Touched Stage Time Age Risk Team Status Account Type Vertical Priority Delay Reason Parts
WO-01302318 100 206d — 344d Needs Action Holding Ready for Release PHILIPS HEALTHCARE PM — PC —
WO-01302319 100 206d — 344d Needs Action Holding Ready for Release PHILIPS HEALTHCARE PM — PC —
WO-01302320 100 206d — 344d Needs Action Holding Ready for Release PHILIPS HEALTHCARE PM — PC —
WO-01302321 100 206d — 344d Needs Action Holding Ready for Release PHILIPS HEALTHCARE PM — PC —
WO-01302322 100 206d — 344d Needs Action Holding Ready for Release PHILIPS HEALTHCARE PM — PC —
WO-01302324 100 206d — 344d Needs Action Holding Ready for Release PHILIPS HEALTHCARE PM — PC —
WO-01302325 100 206d — 344d Needs Action Holding Ready for Release PHILIPS HEALTHCARE PM — PC —
WO-01302327 100 206d — 344d Needs Action Holding Ready for Release PHILIPS HEALTHCARE PM — PC —
WO-01302328 100 206d — 344d Needs Action Holding Ready for Release PHILIPS HEALTHCARE PM — PC —
WO-01302330 100 205d — 344d Needs Action Holding Ready for Release PHILIPS HEALTHCARE PM — PC —
WO-01302331 100 205d — 344d Needs Action Holding Ready for Release PHILIPS HEALTHCARE PM — PC —
WO-01302332 100 206d — 344d Needs Action Holding Ready for Release PHILIPS HEALTHCARE PM — PC —
WO-01302333 100 206d — 344d Needs Action Holding Ready for Release PHILIPS HEALTHCARE PM — PC —
WO-01302334 100 206d — 344d Needs Action Holding Ready for Release PHILIPS HEALTHCARE PM — PC —
WO-01302335 100 206d — 344d Needs Action Holding Ready for Release PHILIPS HEALTHCARE PM — PC —
WO-01302336 100 206d — 344d Needs Action Holding Ready for Release PHILIPS HEALTHCARE PM — PC —
WO-01302338 100 205d — 344d Needs Action Holding Ready for Release PHILIPS HEALTHCARE PM — PC —
WO-01302339 100 193d — 344d Needs Action Holding Ready for Release PHILIPS HEALTHCARE PM — PC —
WO-01302340 100 193d — 344d Needs Action Holding Ready for Release PHILIPS HEALTHCARE PM — PC —
WO-01302341 100 193d — 344d Needs Action Holding Ready for Release PHILIPS HEALTHCARE PM — PC —
WO-01302342 100 206d — 344d Needs Action Holding Ready for Release PHILIPS HEALTHCARE PM — PC —
WO-01302347 100 206d — 344d Needs Action Holding Ready for Release PHILIPS HEALTHCARE PM — PC —
WO-01302348 100 206d — 344d Needs Action Holding Ready for Release PHILIPS HEALTHCARE PM — PC —
WO-01302349 100 206d — 344d Needs Action Holding Ready for Release PHILIPS HEALTHCARE PM — PC —
WO-01302350 100 206d — 344d Needs Action Holding Ready for Release PHILIPS HEALTHCARE PM — PC —
WO-01302352 100 206d — 344d Needs Action Holding Ready for Release PHILIPS HEALTHCARE PM — PC —
WO-01302357 100 206d — 344d Needs Action Holding Ready for Release PHILIPS HEALTHCARE PM — PC —
WO-01302358 100 197d — 344d Needs Action Coordinators Ready for Scheduling PHILIPS HEALTHCARE PM — PC —
WO-01302359 100 197d — 344d Needs Action Coordinators Ready for Scheduling PHILIPS HEALTHCARE PM — PC —
WO-01302360 100 206d — 344d Needs Action Holding Ready for Release PHILIPS HEALTHCARE PM — PC —
WO-01302361 100 206d — 344d Needs Action Holding Ready for Release PHILIPS HEALTHCARE PM — PC —
WO-01302362 100 206d — 344d Needs Action Holding Ready for Release PHILIPS HEALTHCARE PM — PC —
WO-01302363 100 206d — 344d Needs Action Holding Ready for Release PHILIPS HEALTHCARE PM — PC —
WO-01302364 100 206d — 344d Needs Action Holding Ready for Release PHILIPS HEALTHCARE PM — PC —
WO-01302365 100 206d — 344d Needs Action Holding Ready for Release PHILIPS HEALTHCARE PM — PC —
WO-01302366 100 206d — 344d Needs Action Holding Ready for Release PHILIPS HEALTHCARE PM — PC —
WO-01302367 100 206d — 344d Needs Action Holding Ready for Release PHILIPS HEALTHCARE PM — PC —
WO-01302368 100 206d — 344d Needs Action Holding Ready for Release PHILIPS HEALTHCARE PM — PC —
WO-01302369 100 206d — 344d Needs Action Holding Ready for Release PHILIPS HEALTHCARE PM — PC —
WO-01302371 100 197d — 344d Needs Action Coordinators Scheduled PHILIPS HEALTHCARE PM — PC —
WO-01302372 100 197d — 344d Needs Action Coordinators Scheduled PHILIPS HEALTHCARE PM — PC —
WO-01302376 100 192d — 344d Needs Action Coordinators Scheduled PHILIPS HEALTHCARE PM — PC —
WO-01302377 100 192d — 344d Needs Action Coordinators Scheduled PHILIPS HEALTHCARE PM — PC —
WO-01302378 100 206d — 344d Needs Action Holding Ready for Release PHILIPS HEALTHCARE PM — PC —
WO-01302379 100 206d — 344d Needs Action Holding Ready for Release PHILIPS HEALTHCARE PM — PC —
WO-01302380 100 206d — 344d Needs Action Holding Ready for Release PHILIPS HEALTHCARE PM — PC —
WO-01302382 100 205d — 344d Needs Action Holding Ready for Release PHILIPS HEALTHCARE PM — PC —
WO-01302383 100 206d — 344d Needs Action Holding Ready for Release PHILIPS HEALTHCARE PM — PC —
WO-01302384 100 206d — 344d Needs Action Holding Ready for Release PHILIPS HEALTHCARE PM — PC —
WO-01302385 100 206d — 344d Needs Action Holding Ready for Release PHILIPS HEALTHCARE PM — PC —

Why Are WOs Stalling?

Top Stale Accounts

# Account Open WOs Stale 30d+ Avg Stale
1 PHILIPS HEALTHCARE 3,687 3,687 347d
2 GE Healthcare FMI 2,737 2,737 196d
3 HIGI LLC 1,207 1,207 216d
4 GCX Medical 825 825 196d
5 CVS 515 515 242d
6 GE HEALTHCARE 489 489 214d
7 Oak Street Health 243 243 193d
8 MIDMARK 187 187 183d
9 AGILENT TECHNOLOGIES (ASP) 173 173 197d
10 AGILENT TECHNOLOGIES (VPD) 153 153 210d
11 TEXAS MEDICAL SCREENING 144 144 188d
12 AVANTOR SERVICES (FORMERLY VWR CATALYST) 103 103 340d
13 Conviva Care Solutions (Humana) 99 99 190d
14 Modern Animal Hospital 63 63 189d
15 HCA Urgent Care 62 62 203d