Admin Feedback Review Settings Inventory Portal

Stale WO Tracker

Surface forgotten work orders by responsible team — staleness, SLA pressure, and stage overstay

Needs Action
12,104
Stale + overdue WOs requiring intervention
Stale 30d+
12,104
100% of open WOs untouched
Past SLA
12,102
Exceeded priority-based target
Total Open
12,104
All open work orders
Avg Last Touch
248d
Days since last modification
Coordinators 4,806
4806 needs action Stale 30d+: 4806 Med. stale: 206d
Specialist Planner Coordinators
Holding 3,712
3712 needs action Stale 30d+: 3712 Med. stale: 206d
Project Mgrs / Account Mgrs
Dispatch 2,762
2762 needs action Stale 30d+: 2762 Med. stale: 194d
Dispatch / L2
Billing 401
401 needs action Stale 30d+: 401 Med. stale: 185d
Billing Team
Materials 283
283 needs action Stale 30d+: 283 Med. stale: 179d
Parts / Procurement
Field Work 140
140 needs action Stale 30d+: 140 Med. stale: 181d
Technician / Field Supervisor

Attention Queue

12,104 open work orders
CSV
WO # Score ↑ Last Touched Stage Time Age Risk Team Status Account Type Vertical Priority Delay Reason Parts
WO-01302252 100 206d — 344d Needs Action Holding Ready for Release PHILIPS HEALTHCARE PM — PC —
WO-01302254 100 206d — 344d Needs Action Holding Ready for Release PHILIPS HEALTHCARE PM — PC —
WO-01302255 100 206d — 344d Needs Action Holding Ready for Release PHILIPS HEALTHCARE PM — PC —
WO-01302256 100 206d — 344d Needs Action Holding Ready for Release PHILIPS HEALTHCARE PM — PC —
WO-01302257 100 206d — 344d Needs Action Holding Ready for Release PHILIPS HEALTHCARE PM — PC —
WO-01302258 100 206d — 344d Needs Action Holding Ready for Release PHILIPS HEALTHCARE PM — PC —
WO-01302259 100 206d — 344d Needs Action Holding Ready for Release PHILIPS HEALTHCARE PM — PC —
WO-01302262 100 206d — 344d Needs Action Holding Ready for Release PHILIPS HEALTHCARE PM — PC —
WO-01302263 100 206d — 344d Needs Action Holding Ready for Release PHILIPS HEALTHCARE PM — PC —
WO-01302264 100 194d — 344d Needs Action Holding Ready for Release PHILIPS HEALTHCARE PM — PC —
WO-01302265 100 206d — 344d Needs Action Holding Ready for Release PHILIPS HEALTHCARE PM — PC —
WO-01302267 100 206d — 344d Needs Action Holding Ready for Release PHILIPS HEALTHCARE PM — PC —
WO-01302268 100 206d — 344d Needs Action Holding Ready for Release PHILIPS HEALTHCARE PM — PC —
WO-01302269 100 206d — 344d Needs Action Holding Ready for Release PHILIPS HEALTHCARE PM — PC —
WO-01302270 100 206d — 344d Needs Action Holding Ready for Release PHILIPS HEALTHCARE PM — PC —
WO-01302273 100 206d — 344d Needs Action Holding Ready for Release PHILIPS HEALTHCARE PM — PC —
WO-01302274 100 206d — 344d Needs Action Holding Ready for Release PHILIPS HEALTHCARE PM — PC —
WO-01302275 100 206d — 344d Needs Action Holding Ready for Release PHILIPS HEALTHCARE PM — PC —
WO-01302276 100 206d — 344d Needs Action Holding Ready for Release PHILIPS HEALTHCARE PM — PC —
WO-01302277 100 206d — 344d Needs Action Holding Ready for Release PHILIPS HEALTHCARE PM — PC —
WO-01302278 100 206d — 344d Needs Action Holding Ready for Release PHILIPS HEALTHCARE PM — PC —
WO-01302279 100 198d — 344d Needs Action Holding Ready for Release PHILIPS HEALTHCARE PM — PC —
WO-01302281 100 206d — 344d Needs Action Holding Ready for Release PHILIPS HEALTHCARE PM — PC —
WO-01302282 100 193d — 344d Needs Action Coordinators Scheduled PHILIPS HEALTHCARE PM — PC —
WO-01302283 100 206d — 344d Needs Action Holding Ready for Release PHILIPS HEALTHCARE PM — PC —
WO-01302284 100 206d — 344d Needs Action Holding Ready for Release PHILIPS HEALTHCARE PM — PC —
WO-01302285 100 197d — 344d Needs Action Holding Ready for Release PHILIPS HEALTHCARE PM — PC —
WO-01302286 100 206d — 344d Needs Action Holding Ready for Release PHILIPS HEALTHCARE PM — PC —
WO-01302287 100 206d — 344d Needs Action Holding Ready for Release PHILIPS HEALTHCARE PM — PC —
WO-01302288 100 192d — 344d Needs Action Coordinators Scheduled PHILIPS HEALTHCARE PM — PC —
WO-01302289 100 206d — 344d Needs Action Holding Ready for Release PHILIPS HEALTHCARE PM — PC —
WO-01302290 100 206d — 344d Needs Action Holding Ready for Release PHILIPS HEALTHCARE PM — PC —
WO-01302291 100 192d — 344d Needs Action Coordinators Scheduled PHILIPS HEALTHCARE PM — PC —
WO-01302292 100 192d — 344d Needs Action Coordinators Scheduled PHILIPS HEALTHCARE PM — PC —
WO-01302293 100 206d — 344d Needs Action Holding Ready for Release PHILIPS HEALTHCARE PM — PC —
WO-01302294 100 206d — 344d Needs Action Holding Ready for Release PHILIPS HEALTHCARE PM — PC —
WO-01302295 100 206d — 344d Needs Action Holding Ready for Release PHILIPS HEALTHCARE PM — PC —
WO-01302298 100 192d — 344d Needs Action Coordinators Scheduled PHILIPS HEALTHCARE PM — PC —
WO-01302299 100 192d — 344d Needs Action Coordinators Scheduled PHILIPS HEALTHCARE PM — PC —
WO-01302303 100 192d — 344d Needs Action Holding Ready for Release PHILIPS HEALTHCARE PM — PC —
WO-01302304 100 192d — 344d Needs Action Holding Ready for Release PHILIPS HEALTHCARE PM — PC —
WO-01302305 100 206d — 344d Needs Action Holding Ready for Release PHILIPS HEALTHCARE PM — PC —
WO-01302306 100 206d — 344d Needs Action Holding Ready for Release PHILIPS HEALTHCARE PM — PC —
WO-01302307 100 206d — 344d Needs Action Holding Ready for Release PHILIPS HEALTHCARE PM — PC —
WO-01302308 100 206d — 344d Needs Action Holding Ready for Release PHILIPS HEALTHCARE PM — PC —
WO-01302309 100 206d — 344d Needs Action Holding Ready for Release PHILIPS HEALTHCARE PM — PC —
WO-01302310 100 206d — 344d Needs Action Holding Ready for Release PHILIPS HEALTHCARE PM — PC —
WO-01302311 100 206d — 344d Needs Action Holding Ready for Release PHILIPS HEALTHCARE PM — PC —
WO-01302316 100 206d — 344d Needs Action Holding Ready for Release PHILIPS HEALTHCARE PM — PC —
WO-01302317 100 206d — 344d Needs Action Holding Ready for Release PHILIPS HEALTHCARE PM — PC —

Why Are WOs Stalling?

Top Stale Accounts

# Account Open WOs Stale 30d+ Avg Stale
1 PHILIPS HEALTHCARE 3,687 3,687 346d
2 GE Healthcare FMI 2,737 2,737 196d
3 HIGI LLC 1,207 1,207 216d
4 GCX Medical 825 825 196d
5 CVS 515 515 242d
6 GE HEALTHCARE 489 489 214d
7 Oak Street Health 243 243 193d
8 MIDMARK 187 187 183d
9 AGILENT TECHNOLOGIES (ASP) 173 173 197d
10 AGILENT TECHNOLOGIES (VPD) 153 153 210d
11 TEXAS MEDICAL SCREENING 144 144 188d
12 AVANTOR SERVICES (FORMERLY VWR CATALYST) 103 103 340d
13 Conviva Care Solutions (Humana) 99 99 190d
14 Modern Animal Hospital 63 63 189d
15 HCA Urgent Care 62 62 203d