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Stale WO Tracker

Surface forgotten work orders by responsible team — staleness, SLA pressure, and stage overstay

Needs Action
12,104
Stale + overdue WOs requiring intervention
Stale 30d+
12,104
100% of open WOs untouched
Past SLA
12,102
Exceeded priority-based target
Total Open
12,104
All open work orders
Avg Last Touch
251d
Days since last modification
Coordinators 4,806
4806 needs action Stale 30d+: 4806 Med. stale: 209d
Specialist Planner Coordinators
Holding 3,712
3712 needs action Stale 30d+: 3712 Med. stale: 209d
Project Mgrs / Account Mgrs
Dispatch 2,762
2762 needs action Stale 30d+: 2762 Med. stale: 197d
Dispatch / L2
Billing 401
401 needs action Stale 30d+: 401 Med. stale: 188d
Billing Team
Materials 283
283 needs action Stale 30d+: 283 Med. stale: 182d
Parts / Procurement
Field Work 140
140 needs action Stale 30d+: 140 Med. stale: 184d
Technician / Field Supervisor
Filtered to Coordinators (Specialist Planner Coordinators) — Show all teams

Attention Queue

Showing 4,806 of 12,104 open WOs · team: Coordinators
CSV
WO # Score ↑ Last Touched Stage Time Age Risk Team Status Account Type Vertical Priority Delay Reason Parts
WO-01352558 100 181d 1d 181d Needs Action Coordinators Ready for Scheduling Conviva Care Solutions (Humana) Virtual Tech - Field Repair Healthcare Provider P3 —
WO-01352559 100 181d 1d 181d Needs Action Coordinators Ready for Scheduling CARVER EMS Preventive Maintenance EMS PSM —
WO-01352564 100 181d 1d 181d Needs Action Coordinators Ready for Scheduling Cornell Scott - Hill Health Center Conneticut Misc. Inspection Healthcare Provider P5 —
WO-01352567 100 181d 1d 181d Needs Action Coordinators Scheduled PHILIPS HEALTHCARE Preventive Maintenance FCO PC —
WO-01352568 100 181d 1d 181d Needs Action Coordinators Assigned AGILENT TECHNOLOGIES (VPD) Repair Lab/Power PC —
WO-01352569 100 181d 0d 181d Needs Action Coordinators Assigned CENTRAL BUCKS AMBULANCE & RESCUE UNIT Repair EMS P7 Parts Wrong Yes
WO-01352570 100 181d 1d 181d Needs Action Coordinators Assigned GCX Medical Upgrade Project PC —
WO-01352571 100 181d 1d 181d Needs Action Coordinators Assigned AGILENT TECHNOLOGIES (VPD) Repair Lab/Power PC —
WO-01352572 100 181d 1d 181d Needs Action Coordinators Ready for Scheduling MIDMARK Repair Healthcare Provider P4 Customer Approval —
WO-01352573 100 181d 1d 181d Needs Action Coordinators Assigned AGILENT TECHNOLOGIES (VPD) Repair Lab/Power PC —
WO-01352574 100 181d — 181d Needs Action Coordinators Scheduled PHILIPS HEALTHCARE CSOL Services Clinical Education PSM —
WO-01352576 100 181d 1d 181d Needs Action Coordinators Scheduled PHILIPS HEALTHCARE CSOL Orientation Clinical Education PSM —
WO-01352577 100 181d 1d 181d Needs Action Coordinators Assigned AGILENT TECHNOLOGIES (VPD) Repair Lab/Power PC —
WO-01352578 100 181d 1d 181d Needs Action Coordinators Scheduled GE Healthcare FMI FCO FCO PC —
WO-01352579 100 181d 1d 181d Needs Action Coordinators Assigned AGILENT TECHNOLOGIES (VPD) Repair Lab/Power PC —
WO-01352580 100 181d 1d 181d Needs Action Coordinators Scheduled GE Healthcare FMI FCO FCO PC —
WO-01352582 100 181d 1d 181d Needs Action Coordinators Assigned AGILENT TECHNOLOGIES (VPD) Repair Lab/Power PC —
WO-01352583 100 181d 1d 181d Needs Action Coordinators Assigned AGILENT TECHNOLOGIES (VPD) Repair Lab/Power PC —
WO-01352584 100 181d 0d 181d Needs Action Coordinators Scheduled PHILIPS HEALTHCARE CSOL Services Clinical Education PSM —
WO-01352585 100 181d 1d 181d Needs Action Coordinators Assigned AGILENT TECHNOLOGIES (VPD) Repair Lab/Power PC —
WO-01352586 100 181d 1d 181d Needs Action Coordinators Assigned WILLOUGHBY FIRE DEPARTMENT Evaluation EMS P7 —
WO-01352587 100 181d 1d 181d Needs Action Coordinators Ready for Scheduling EASTHILL FAMILY MEDICINE Misc. Inspection Healthcare Provider P5 —
WO-01352588 100 181d 0d 181d Needs Action Coordinators Assigned AGILENT TECHNOLOGIES (VPD) Repair Lab/Power PC —
WO-01352589 100 181d 1d 181d Needs Action Coordinators Assigned AGILENT TECHNOLOGIES (VPD) Repair Lab/Power PC —
WO-01352590 100 181d 0d 181d Needs Action Coordinators Assigned GE HEALTHCARE Preventive Maintenance Bed Services PSM —
WO-01352593 100 181d 0d 181d Needs Action Coordinators Assigned CENTRAL BUCKS AMBULANCE & RESCUE UNIT Repair EMS P3 Parts Wrong Yes
WO-01352596 100 181d 0d 181d Needs Action Coordinators Reschedule PM Pediatrics Urgent Care Depot Healthcare Provider PSM Yes
WO-01352599 100 181d 0d 181d Needs Action Coordinators Ready for Scheduling MIDMARK Repair Healthcare Provider P4 —
WO-01352600 100 181d 0d 181d Needs Action Coordinators Ready for Scheduling MIDMARK Repair Healthcare Provider P4 —
WO-01352608 100 181d 0d 181d Needs Action Coordinators Assigned GE HEALTHCARE Preventive Maintenance Bed Services PSM —
WO-01352609 100 181d 0d 181d Needs Action Coordinators Assigned GE HEALTHCARE Preventive Maintenance Bed Services PSM —
WO-01352611 100 181d 0d 181d Needs Action Coordinators Assigned GE HEALTHCARE Repair Bed Services P5 —
WO-01352612 100 181d 0d 181d Needs Action Coordinators Assigned GE HEALTHCARE Repair Bed Services P5 —
WO-01352614 100 181d 0d 181d Needs Action Coordinators Scheduled PHILIPS HEALTHCARE FCO FCO PC —
WO-01352616 100 181d 0d 181d Needs Action Coordinators Assigned GE HEALTHCARE Repair Bed Services P5 —
WO-01352617 100 181d 0d 181d Needs Action Coordinators Assigned GE HEALTHCARE Repair Bed Services P5 —
WO-01352619 100 181d 0d 181d Needs Action Coordinators Ready for Scheduling United Vein and Vascular Centers Virtual Tech - Field Repair Healthcare Provider P3 Customer Schedule —
WO-01352620 100 181d 0d 181d Needs Action Coordinators Assigned GE HEALTHCARE Repair Bed Services P5 —
WO-01352621 100 181d 0d 181d Needs Action Coordinators Ready for Scheduling CenterWell (Humana) Misc. Inspection Healthcare Provider PSM —
WO-01352622 100 181d 0d 181d Needs Action Coordinators Assigned GE HEALTHCARE Repair Bed Services P5 —
WO-01352624 100 181d 0d 181d Needs Action Coordinators Assigned GE HEALTHCARE Repair Bed Services P5 —
WO-01352626 100 181d 0d 181d Needs Action Coordinators Assigned Oak Street Health Virtual Tech - Field Repair Healthcare Provider P3 —
WO-01352627 100 181d 0d 181d Needs Action Coordinators Assigned GE HEALTHCARE Repair Bed Services P5 —
WO-01352629 100 181d 0d 181d Needs Action Coordinators Scheduled MIDMARK Repair Healthcare Provider P4 Customer Approval —
WO-01352633 100 181d 0d 181d Needs Action Coordinators Scheduled PHILIPS HEALTHCARE Repair FCO PC —
WO-01352634 100 181d 0d 181d Needs Action Coordinators Ready for Scheduling MIDMARK Repair Healthcare Provider P4 —
WO-01352635 100 181d 0d 181d Needs Action Coordinators Assigned MIDDLEBURG HEIGHTS FIRE DEPARTMENT Repair EMS P7 —
WO-01352636 100 181d 0d 181d Needs Action Coordinators Assigned GCX Medical Upgrade Project PC —
WO-01352638 100 181d 0d 181d Needs Action Coordinators Assigned GCX Medical Upgrade Project PC —
WO-01352639 100 181d 0d 181d Needs Action Coordinators Ready for Scheduling GE HEALTHCARE Repair Bed Services P5 —

Why Are WOs Stalling?

Top Stale Accounts

# Account Open WOs Stale 30d+ Avg Stale
1 PHILIPS HEALTHCARE 3,687 3,687 349d
2 GE Healthcare FMI 2,737 2,737 199d
3 HIGI LLC 1,207 1,207 219d
4 GCX Medical 825 825 199d
5 CVS 515 515 245d
6 GE HEALTHCARE 489 489 217d
7 Oak Street Health 243 243 196d
8 MIDMARK 187 187 186d
9 AGILENT TECHNOLOGIES (ASP) 173 173 200d
10 AGILENT TECHNOLOGIES (VPD) 153 153 213d
11 TEXAS MEDICAL SCREENING 144 144 191d
12 AVANTOR SERVICES (FORMERLY VWR CATALYST) 103 103 343d
13 Conviva Care Solutions (Humana) 99 99 193d
14 Modern Animal Hospital 63 63 192d
15 HCA Urgent Care 62 62 206d